Flash CS3 crashes every time

After using Flash CS3 and trying to quit the software, it locks up. I have to use Macintosh "force quit" utility every time. If anyone can help, I would really appreciate it. Here are my system specs.
Mac OS 10.5.8
Flash CS3, 9.0

You could try re-installing the software - ...or you could try calling tech support and wait on hold for an hour or two before someone from another part of the world tries to walk you through a couple more hours of frustration before telling you they've tried everything they know - "maybe it's your computer"...
Sorry if I sound synical, but I just spent $1800 on a full e-Learning suite that won't load, and I've spent two full days back and forth and on hold with Adobe's so-called support to no avail - and now it "must be my computer causing a conflict..."
So... "I could try re-installing the Operating System and wiping the computer clean" (and re-installing ALL of my previous softwares), and that might help...
Good luck with your issue... At least they "apologize for the inconvenience" when it crashes...
Jesse

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    User Agent
    Mozilla/5.0 (Windows NT 5.1; rv:8.0.1) Gecko/20100101 Firefox/8.0.1
    Profile Directory
    Open Containing Folder
    Enabled Plugins
    about:plugins
    Build Configuration
    about:buildconfig
    Crash Reports
    about:crashes
    Extensions
    Java Console
    6.0.27
    false
    {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA}
    Java Console
    6.0.30
    false
    {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA}
    Java Quick Starter
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    false
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    Device ID (GPU #2)
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    Adapter RAM (GPU #2)
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    Adapter Drivers (GPU #2)
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  • Flash player Crashes every time 3 items or more running...

    Since I updated to Flash Player 11,7,700,169 every time 3 or more Flash player items run, Flash Player crashes.
    This happens in either Firefox or IE!
    Eg.If the problem occurs in Firefox when I also have IE open then it affects IE & Vice Versa...
    Is there a fix for this as it's becoming ridiculous now with the amount of crashes happening?
    My system:
    Acer Aspire 7735Z
    Intel Pentium Duo T4200 2.0Ghz
    Ram: 4Gb
    Windows 8 Pro 64bit
    Installed Browsers:
    Internet Explorer Version 10.0.9200.16540 Update Versions: 10.0.4
    Firefox 20.0.1
    Screenshot of dump file attached...
    regards,
    John
    Dump Summary
    Dump File:    446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp : C:\Users\John\AppData\Roaming\Mozilla\Firefox\Crash Reports\pending\446db98f-8bbe-4954-9378-0b450c27034e-flash2.dmp
    Last Write Time:    06/05/2013 22:39:46
    Process Name:    FlashPlayerPlugin_11_7_700_169.exe : C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
    Process Architecture:    x86
    Exception Code:    not found
    Exception Information:   
    Heap Information:    Not Present
    System Information
    OS Version:    6.2.9200
    CLR Version(s):   
    Modules
    Module Name    Module Path    Module Version
    FlashPlayerPlugin_11_7_700_169.exe    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe    11.7.700.169
    ntdll.dll    C:\Windows\System32\ntdll.dll    6.2.9200.16420
    kernel32.dll    C:\Windows\System32\kernel32.dll    6.2.9200.16384
    KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    6.2.9200.16451
    wininet.dll    C:\Windows\System32\wininet.dll    10.0.9200.16540
    crypt32.dll    C:\Windows\System32\crypt32.dll    6.2.9200.16384
    oleaut32.dll    C:\Windows\System32\oleaut32.dll    6.2.9200.16384
    imm32.dll    C:\Windows\System32\imm32.dll    6.2.9200.16384
    user32.dll    C:\Windows\System32\user32.dll    6.2.9200.16420
    advapi32.dll    C:\Windows\System32\advapi32.dll    6.2.9200.16384
    shell32.dll    C:\Windows\System32\shell32.dll    6.2.9200.16548
    ole32.dll    C:\Windows\System32\ole32.dll    6.2.9200.16451
    shlwapi.dll    C:\Windows\System32\shlwapi.dll    6.2.9200.16384
    userenv.dll    C:\Windows\System32\userenv.dll    6.2.9200.16384
    urlmon.dll    C:\Windows\System32\urlmon.dll    10.0.9200.16537
    winmm.dll    C:\Windows\System32\winmm.dll    6.2.9200.16384
    psapi.dll    C:\Windows\System32\psapi.dll    6.2.9200.16384
    secur32.dll    C:\Windows\System32\secur32.dll    6.2.9200.16384
    mpr.dll    C:\Windows\System32\mpr.dll    6.2.9200.16384
    gdi32.dll    C:\Windows\System32\gdi32.dll    6.2.9200.16433
    winspool.drv    C:\Windows\System32\winspool.drv    6.2.9200.16384
    comdlg32.dll    C:\Windows\System32\comdlg32.dll    6.2.9200.16384
    msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.9200.16384
    rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    6.2.9200.16384
    iertutil.dll    C:\Windows\System32\iertutil.dll    10.0.9200.16540
    msasn1.dll    C:\Windows\System32\msasn1.dll    6.2.9200.16384
    combase.dll    C:\Windows\System32\combase.dll    6.2.9200.16420
    msctf.dll    C:\Windows\System32\msctf.dll    6.2.9200.16496
    sechost.dll    C:\Windows\System32\sechost.dll    6.2.9200.16384
    profapi.dll    C:\Windows\System32\profapi.dll    6.2.9200.16384
    WINMMBASE.dll    C:\Windows\System32\WINMMBASE.dll    6.2.9200.16384
    comctl32.dll    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_ none_bf100cd445f4d954\comctl32.dll    5.82.9200.16384
    sspicli.dll    C:\Windows\System32\sspicli.dll    6.2.9200.16420
    CRYPTBASE.dll    C:\Windows\System32\CRYPTBASE.dll    6.2.9200.16384
    SHCore.dll    C:\Windows\System32\SHCore.dll    6.2.9200.16433
    bcryptPrimitives.dll    C:\Windows\System32\bcryptPrimitives.dll    6.2.9200.16384
    uxtheme.dll    C:\Windows\System32\uxtheme.dll    6.2.9200.16537
    pcContextHook_DSR.dll    C:\Program Files (x86)\Common Files\Motive\pcContextHook_DSR.dll    7.1.0.5
    dwmapi.dll    C:\Windows\System32\dwmapi.dll    6.2.9200.16384
    setupapi.dll    C:\Windows\System32\setupapi.dll    6.2.9200.16496
    cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    6.2.9200.16384
    devobj.dll    C:\Windows\System32\devobj.dll    6.2.9200.16384
    ntmarta.dll    C:\Windows\System32\ntmarta.dll    6.2.9200.16384
    NPSWF32_11_7_700_169.dll    C:\Windows\System32\Macromed\Flash\NPSWF32_11_7_700_169.dll    11.7.700.169
    version.dll    C:\Windows\System32\version.dll    6.2.9200.16384
    dsound.dll    C:\Windows\System32\dsound.dll    6.2.9200.16384
    ws2_32.dll    C:\Windows\System32\ws2_32.dll    6.2.9200.16384
    mscms.dll    C:\Windows\System32\mscms.dll    6.2.9200.16384
    powrprof.dll    C:\Windows\System32\powrprof.dll    6.2.9200.16384
    nsi.dll    C:\Windows\System32\nsi.dll    6.2.9200.16384
    clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.10130.16384
    mlang.dll    C:\Windows\System32\mlang.dll    6.2.9200.16384
    MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    6.2.9200.16420
    AudioSes.dll    C:\Windows\System32\AudioSes.dll    6.2.9200.16451
    d3d9.dll    C:\Windows\System32\d3d9.dll    6.2.9200.16384
    igdumd32.dll    C:\Windows\System32\igdumd32.dll    8.15.10.2702
    wintrust.dll    C:\Windows\System32\wintrust.dll    6.2.9200.16420
    mswsock.dll    C:\Windows\System32\mswsock.dll    6.2.9200.16433
    dnsapi.dll    C:\Windows\System32\dnsapi.dll    6.2.9200.16420
    rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    6.2.9200.16384
    IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    6.2.9200.16420
    winnsi.dll    C:\Windows\System32\winnsi.dll    6.2.9200.16384
    FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    6.2.9200.16465
    cryptsp.dll    C:\Windows\System32\cryptsp.dll    6.2.9200.16384
    rsaenh.dll    C:\Windows\System32\rsaenh.dll    6.2.9200.16384
    dxva2.dll    C:\Windows\System32\dxva2.dll    6.2.9200.16384
    comctl32.dll    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_n one_893961408605e985\comctl32.dll    6.10.9200.16384
    avrt.dll    C:\Windows\System32\avrt.dll    6.2.9200.16420

    Hi Chris,
    I'm not the original reporter, but I can confirm IE9 crashes in my wife's Windows 7 computer every time, on this site: http://dk.timefor.tv after latest update. Whenever she presses the "TV-Guide" link, it'll crash. It also happens if she opens the http://dk.timefor.tv/tv-guide directly, but in that case not until she leaves the page or closes the browser. Other sites are not quite as consistent, but after the update she sees a _lot_ of crashes, to the point that she's had to disable the plugin and use Chrome for sites using Flash instead.
    IE9 in my own computer doesn't have the same problem (Both are 64-bit Windows 7, her computer is a T420 with a Core i5-2410M and 4 GB RAM).
    I'm sending you the dump now (John, please note that you need to use -f * instead of -f "" to actually get it to create the dump, -f "" just shows that there was an exception, it wont dump it).
    A funny thing I noticed is that her add-on manager thought that the plugin was 10.x (can't remember the exact version), even though more information said that the file was "Flash32_11_7_700_169.ocx" until I completely removed the Flash plugin installation and installed it again. However, the crash persists, even though the version is correct now (the dump is from the freshly installed version).
    Another difference I saw between our machines was that the Flash updater on my PC did not require IE to be closed, but hers did, both when trying to re-update and doing the fresh install.
    Best regards,
    Dennis Du Krøger

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    Thank you so much.

    I have the same problem. Latest version Firefox and Flash, and the plugin causes Firefox to freeze all the time on one of my computers. It does so even if I uninstall and reinstall, if I reboot, etc. At times I can get through a few pages, but once the problem happens it seems to really happen on nearly every web page with Flash on it. I click on a tab or open a link, and Firefox freezes. It is completely unresponsive for some amount of time, usually 3-5 minutes. Usually I then get a message asking whether I want to continue or stop an unresponsive script. Only the Stop option will allow me to continue browsing (Continue never resolves the issue, just forces me to wait until the window comes back and I can click on Stop).
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    Charlottesville, VIrginia

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    /agree
    i think it may have something to do with Windows SP3 cuz i'm
    having the same issue ... and apparently others are having the same
    issue :(
    I've yet to see a 'fix' for this bug, but hopefully it'll
    happen soon cuz i cant use Flash until that's fixed ... gl on
    getting it fixed!

  • I downloaded the last version of Flash Player this morning (in Europe) but when I start the Install Adobe Player.app it crashes every time !

    I downloaded the last version of Flash Player this morning (in Europe) but when I start the Install Adobe Player.app it crashes every time (I already unsinstalled the last Flash version and re-installed the new version many times but it doesn't work) and I always get this message (it's a summary because the real one is very very long - if you want the long version to help me with all the " facts ", just ask - thanks in advance " :
    Process:         Install Adobe Flash Player [1292]
    Path:            /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
    Identifier:      com.solidstatenetworks.awkhost
    Version:         3.3.6.0 (3.3.6.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [206]
    User ID:         501
    Date/Time:       2013-02-08 15:28:46.957 +0100
    OS Version:      Mac OS X 10.8.2 (12C60)
    Report Version:  10
    Interval Since Last Report:          2909 sec
    Crashes Since Last Report:           10
    Per-App Interval Since Last Report:  15 sec
    Per-App Crashes Since Last Report:   3
    Anonymous UUID:                      9F1AAA7D-58CF-CECE-AA15-31385DEBF4E2
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
        __TEXT                 0000000000001000-0000000000050000 [  316K] r-x/rwx SM=COW  /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player
    Model: MacBookPro6,1, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.57f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020 "

    I went on the Adobe website and I found this which helped me completely (thank to you Kaolay001) :
    17.
    Kaolay001
    8 feb. 2013 07:20   in reply to Hmalina
    http://forums.adobe.com/message-abuse!input.jspa?objectID=5057993&objectType=2
    Report
    How i solved:
    1 Mount the Flash Player installer .dmg file
    2 Copy the "Install Adobe Flash Player" file to desktop or any other directory as preferred
    3 Open terminal and cd to desktop or the other directory
    4 Run the following command on terminal: sudo ./Install\ Adobe\ Flash\ Player.app/Contents/MacOS/Install\ Adobe\ Flash\ Player
    5 Insert the password when asked

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