Flash cs3 crashes when I try to publish

Question

Hello,
my flash cs3 is crashing every time I try to publish a file,
why? I run vista business 32 bit
I didn't have problems until today,using flash cs3 for the
last month
here is what the os says:
Problem Event Name: BEX
Application Name: Flash.exe
Application Version: 9.0.0.494
Application Timestamp: 46015140
Fault Module Name: Flash.exe
Fault Module Version: 9.0.0.494
Fault Module Timestamp: 46015140
Exception Offset: 00c5958f
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: bd02
Additional Information 2: b71b5bf9ea5ff08d6fffcb887aba95ff
Additional Information 3: 1fd9
Additional Information 4: 0053c83f18f91bf1d56eaad6275e8c5b
Hint:
If I save the same .fla in another folder, flash cs3 doesn't
crash when publishing. why? this looks that is happening in the
root of the folder

Answer 1

quote:
Originally posted by:
Newsgroup User
I Love Doing Websites,
> my flash cs3 is crashing every time I try to publish a
file, why?
That description is about as wide open as it gets! ;)
Troubleshooting
is often like a detective story: the more clues one has to
work with, the
more confidently one can begin the chase.
Well, my problem is that the cs3 starting to crash doesn't
really have an explanation for me. but I will put details here.
> I run vista business 32 bit
> I didn't have problems until today,using flash cs3 for
the last
> month
I don't have CS3 installed on Vista, so I'm afraid I can't
provide any
offhand suggestions. Since you haven't seen problems until
today, the first
thing that strikes me is: what happened with today's FLA that
was different
from your previous efforts? Did you import an unusual
external asset (even
if only unsual for you)? Maybe you imported a corrupted JPG
or PNG. Maybe
a bad font?
I did nothing with the fla that started the crash, I imported
some bitmaps and when trying to publish it, it crashed. Also, I
created another fla, imported some random jpgs 2 I believe, tried
to export it to the same folder, and cs3 crashed, saved the fla
with another name garbage.fla No fonts were used
> Hint:
> If I save the same .fla in another folder, flash cs3
doesn't crash
> when publishing. why? this looks that is happening in
the root
> of the folder
Believe me, I'd be asking these "why" questions myself in
your shoes.
What you're describing doesn't sound like a well known issue,
so my hunch is
that something is awry with this particular FLA file --
something not likely
to be easily reproduced. Since you can publish when saving to
another
folder, I would run with that workaround for the time being.
After saving
to a different folder, try using File > Save and Compact,
then move the FLA
back to your original folder and try again. Or ... try File
> Save As from
the new folder, and save the copy into your original folder.
In your duplicate post, you mentioned starting a thread of
your own
(this one) but not hearing any responses. Obviously, I can
only speak for
myself in this reply, but it may be that you didn't get
responses because
your question is on the vague side. It doesn't describe a
common issue
(like, for example, "Why can't I mask dynamic text?" [answer,
"Make sure to
embed your font outlines"]).
When I read these forums, I tend to skim the subject lines
looking for
descriptive summaries. Many people post questions like "How
did they do
this?" or "Help!" or "Flash question" ... none of which
describe meaningful
topics. In my opinion, your subject line is useful, because
it briefly
summarizes your question. That's a good thing. When I read
the actual body
of your post, though, I quickly realized there wasn't enough
(for me, at
least) to give you a solid answer. In this case, I've tried
to give you a
few pointers anyway, but I'm only hazarding a few "try this"
type
suggestions.
It may be that others who read your post felt equally unable
to answer
your questions with confidence -- at least, as stated.
Well, I did some research on the internet and there is a
quite more few people having the same problem, here is the other
forum I found:
cs3
flash crash when publishing
I am sorry that I didn't post any more specifications of what
I was doing, but what I was doing was not something different or
unusual of what I have been doing for the last week at least. I was
just working with dw and flash together importing the .swf into an
html and launching the html from dw.
David Stiller
Adobe Community Expert
Dev blog,
http://www.quip.net/blog/
"Luck is the residue of good design."