Flash CS3 Crashing
I'm running CS3 on Mac 10.5.8. Whenever I try and change the Publish Settings on a project Flash crashes. This particular project has primarily been published as a EXE file, but the client now wants a web version so I'm trying to include a SWF, but whenever I click on that option (or any other except for APP), Flash crashes.
I created a test.fla file, changed the default publish selections from SWF & HTML to EXE and clicked OK. Then when I tried to revert back to SWF, Flash crashed (the moment I clicked on the SWF check box). Based on this test I'm assuming it's not a corrupt file issue.
I've tried repairing permissions and rebooting, I've verified I have the latest updates installed, and I tried creating a copy of the FLA in question.
Anything else I can try?
MrOzzeh wrote:
I have issues with Flash crashing also.
It just can't seem to handle it once the .fla gets too large, and even minor copy/pasting can cause it to crash.
Is it just a limitation of Flash or does this sound weird?
Cool flash game I made!
Bunny Invasion
I've never had that problem. My guess would be it may have something to do with your computer setup, processor power, etc. But that's just a guess.
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John -
Flash cs3 crashes when I try to publish
Hello,
my flash cs3 is crashing every time I try to publish a file,
why? I run vista business 32 bit
I didn't have problems until today,using flash cs3 for the
last month
here is what the os says:
Problem Event Name: BEX
Application Name: Flash.exe
Application Version: 9.0.0.494
Application Timestamp: 46015140
Fault Module Name: Flash.exe
Fault Module Version: 9.0.0.494
Fault Module Timestamp: 46015140
Exception Offset: 00c5958f
Exception Code: c000000d
Exception Data: 00000000
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: bd02
Additional Information 2: b71b5bf9ea5ff08d6fffcb887aba95ff
Additional Information 3: 1fd9
Additional Information 4: 0053c83f18f91bf1d56eaad6275e8c5b
Hint:
If I save the same .fla in another folder, flash cs3 doesn't
crash when publishing. why? this looks that is happening in the
root of the folderquote:
Originally posted by:
Newsgroup User
I Love Doing Websites,
> my flash cs3 is crashing every time I try to publish a
file, why?
That description is about as wide open as it gets! ;)
Troubleshooting
is often like a detective story: the more clues one has to
work with, the
more confidently one can begin the chase.
Well, my problem is that the cs3 starting to crash doesn't
really have an explanation for me. but I will put details here.
> I run vista business 32 bit
> I didn't have problems until today,using flash cs3 for
the last
> month
I don't have CS3 installed on Vista, so I'm afraid I can't
provide any
offhand suggestions. Since you haven't seen problems until
today, the first
thing that strikes me is: what happened with today's FLA that
was different
from your previous efforts? Did you import an unusual
external asset (even
if only unsual for you)? Maybe you imported a corrupted JPG
or PNG. Maybe
a bad font?
I did nothing with the fla that started the crash, I imported
some bitmaps and when trying to publish it, it crashed. Also, I
created another fla, imported some random jpgs 2 I believe, tried
to export it to the same folder, and cs3 crashed, saved the fla
with another name garbage.fla No fonts were used
> Hint:
> If I save the same .fla in another folder, flash cs3
doesn't crash
> when publishing. why? this looks that is happening in
the root
> of the folder
Believe me, I'd be asking these "why" questions myself in
your shoes.
What you're describing doesn't sound like a well known issue,
so my hunch is
that something is awry with this particular FLA file --
something not likely
to be easily reproduced. Since you can publish when saving to
another
folder, I would run with that workaround for the time being.
After saving
to a different folder, try using File > Save and Compact,
then move the FLA
back to your original folder and try again. Or ... try File
> Save As from
the new folder, and save the copy into your original folder.
In your duplicate post, you mentioned starting a thread of
your own
(this one) but not hearing any responses. Obviously, I can
only speak for
myself in this reply, but it may be that you didn't get
responses because
your question is on the vague side. It doesn't describe a
common issue
(like, for example, "Why can't I mask dynamic text?" [answer,
"Make sure to
embed your font outlines"]).
When I read these forums, I tend to skim the subject lines
looking for
descriptive summaries. Many people post questions like "How
did they do
this?" or "Help!" or "Flash question" ... none of which
describe meaningful
topics. In my opinion, your subject line is useful, because
it briefly
summarizes your question. That's a good thing. When I read
the actual body
of your post, though, I quickly realized there wasn't enough
(for me, at
least) to give you a solid answer. In this case, I've tried
to give you a
few pointers anyway, but I'm only hazarding a few "try this"
type
suggestions.
It may be that others who read your post felt equally unable
to answer
your questions with confidence -- at least, as stated.
Well, I did some research on the internet and there is a
quite more few people having the same problem, here is the other
forum I found:
cs3
flash crash when publishing
I am sorry that I didn't post any more specifications of what
I was doing, but what I was doing was not something different or
unusual of what I have been doing for the last week at least. I was
just working with dw and flash together importing the .swf into an
html and launching the html from dw.
David Stiller
Adobe Community Expert
Dev blog,
http://www.quip.net/blog/
"Luck is the residue of good design." -
Adobe's Flash CS3 installs fine with no problems, and the
program runs (ie: It opens up without any visible problems.) But
when I go to try and create a new file to begin a project the
program crashes. The error window reads:
Flash.exe Application Error -- The instruction at
"0x042c6b6d" referenced memory at "0x0000000d". The memory could
not be "read".
I've tried uninstalling the application and reinstalling it,
but that didn't help either. I'm quite stumped and don't know what
else to do. Any advice would be greatly appreciated.
I also just tried to see if I could get by with using
Macromedia Flash 8; and the same thing happens when I try to open a
new file.
Tips? Tricks? ... This is irritating. I need to get a working
Flash program going for my Flash class ASAP.
Thanks!In other news, all other Adobe products I use work just fine;
but that's only Dreamweaver, Fireworks, Photoshop and Illustrator.
It just seems to be Flash that is having problems. Does anyone know
of any other programs that work like Flash and do pretty much the
same thing? Make the same kind of files that Flash can open/edit?
Has anyone else had the same issue I'm having? (In the first
post.) -
Flash CS3 crashes whenever creating or opening file
Hello,
I am running on Windows XP Flash CS3 professional. I was working on a project and using the text tool to add some text to the project... when I went to paste the content into the text box, the focus went to the font face selection text box and the Flash program crashed.
Now it continues to crash whenever I try to open an existing FLA or create a new file. I restarted the PC several times and this issue continues.
Here is the Application error report from the Event Viewer under Computer Management
Faulting application flash.exe, version 9.0.0.494, faulting module flash.exe, version 9.0.0.494, fault address 0x004ee526.
My next step is to reinstall....hopefully I will not need to do that.
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Suhas Yogin -
Flash CS3 crashes when saving custom workspace
I have Flash CS3 on a Windows XP sp2 machine. Everytime I try
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Anyone else getting crashes with their Adobe apps in OS X
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Anyone? Bueller? ThanksYou realize, of course, that the "you" referred to in your
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with Adobe policy, write to them directly. The likelihood of anyone
from Adobe with any influence reading this forum or this post is
next to null.
That said, as a Flash user since 2000, I'm flabbergasted at
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But alas, no hope. I once cornered one of the leaders of the
Flash development team at an official Macromedia event a couple
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all their resources on developing the next release." I had to
withhold myself from being really rude in response. -
Man. I've never been so disappointed in a company relating to
its technical support. First off, I just wrote a new post (few
hours ago) about a Flash problem that it crashed during startup.
I'm still having this problem. But the big issue now is that my
post isn't even listed anymore in the forum? It was there when I
posted it. Did you guys at Adobe decide to remove it for whatever
reason?
To add to that, I've been on the phone with Adobe 3 times
today. And as I write this I've been on hold for 67 minutes. I
called the same line from another phone and it says their hours are
up. So does this mean I'm holding on their support lines because I
called prior to closing and they just left me on hold? Anyone else
run into this issue?
Talk about disappointing. But now that I've spoken up about
that, I'll leave my post here again in case someone can help me.
And I'd sure prefer it if Adobe decided not to remove this post on
me.
So anyone out there that can help me I would appreciate it.
But the fact that three people from Adobe have not been able to
help, it seems it might be a lost cause. I'm running Flash CS3 on a
MacBook Pro. I was running it wonderfully for a bit over a month.
Last week I clicked on the application to open it up and it crashed
on me. I haven't been able to open the application since. I've
uninstalled and reinstalled numerous times and have gotten nowhere.
I've even done a Clean Uninstall as recommended by Adobe and that
didn't work either.
Right now I have a $700 application that I can't even load
onto my computer anymore. Please help. And sorry for the words of
frustration above.
ThanksAt what point during startup does it crash? I suspect a
corrupt font...?
Chris Georgenes / mudbubble.com / keyframer.com / Adobe
Community Expert
PhoTobin wrote:
> Man. I've never been so disappointed in a company
relating to its technical
> support. First off, I just wrote a new post (few hours
ago) about a Flash
> problem that it crashed during startup. I'm still having
this problem. But
> the big issue now is that my post isn't even listed
anymore in the forum? It
> was there when I posted it. Did you guys at Adobe decide
to remove it for
> whatever reason?
>
> To add to that, I've been on the phone with Adobe 3
times today. And as I
> write this I've been on hold for 67 minutes. I called
the same line from
> another phone and it says their hours are up. So does
this mean I'm holding on
> their support lines because I called prior to closing
and they just left me on
> hold? Anyone else run into this issue?
>
> Talk about disappointing. But now that I've spoken up
about that, I'll leave
> my post here again in case someone can help me. And I'd
sure prefer it if
> Adobe decided not to remove this post on me.
>
> So anyone out there that can help me I would appreciate
it. But the fact that
> three people from Adobe have not been able to help, it
seems it might be a lost
> cause. I'm running Flash CS3 on a MacBook Pro. I was
running it wonderfully
> for a bit over a month. Last week I clicked on the
application to open it up
> and it crashed on me. I haven't been able to open the
application since. I've
> uninstalled and reinstalled numerous times and have
gotten nowhere. I've even
> done a Clean Uninstall as recommended by Adobe and that
didn't work either.
>
> Right now I have a $700 application that I can't even
load onto my computer
> anymore. Please help. And sorry for the words of
frustration above.
>
> Thanks
> -
Flash CS3 crashing after 20-30 minutes
I've used Flash CS3 Web Premium for over two years without a problem. Suddenly three weeks ago, it started crashing. Through trial and error, I learned that it would run about 20-30 minutes before crashing. It does not matter if I am working in Flash, or if the program is just loaded and even minimized. It always crashes after a few minutes.
By crash, I mean the following.
1)My computer locks up
2)Elements on the flash screen may change colors, some being whited out completely.
3)It may stay locked up, or it sometimes throws the following error. "Unknown software exception 0xe06d7363 occurred in application 0x7c812a6b".
4)Flash then either ends or I must use Task Manager to force it to exit.
Here is where it gets really bizarre.
After the crash, none of my Adobe products will run. They all say that the product (Fireworks, Photoshop, etc.) is not a valid .exe.
Once I restart my computer, everything returns to normal. And I can use Flash again....for 20 to 30 minutes.
I first tried repairing Flash which made no difference.
I then uninstalled and reinstalled the entire CS3 suite. The problem still exists.
I'm thinking it is something bad in the Registry, is there a tool for completely removing all traces of CS3 from the Registry?
I am looking for any and all advice.
My Environment:
Windows XP sp3
2gig. Memory
Itel Pentium 1.86gz processor
Thank you in advance.
Bill500GB SSD
How much space do you have left.
It even hangs under safe boot.
Not a good sign. Any devices connected to your MBP while troubleshooting?
I assume this is a hardware issue
Run Apple Hardware Test.
If you are still under warranty and/or have AppleCare, call them. Let them deal w/it.
Out of warranty, take the MBP to your local AS or an AASP. Diagnostic testing is FREE!!! -
Completely random Flash CS3 crashes
This is absolutely driving me nuts. I'm experiencing what is
essentially completely random crashes. As far as I can tell, they
have only been occuring since I installed the Flash CS3 AIR
extension.
This only seems to happen after I've been working for a
number of hours. I use CTRL-Enter to build, the Expoprting Flash
Movie Prompt appears, my CPU goes to MAX and the software halts. I
can still ALT-Tab to other programs, but doing anything in Flash is
no longer possible - meaning unsaved work is destroyed.
The SWF is NOT built on the crash. I can grab the last built
SWF and what I'ev been doing is Sothink Decompiling it and
rebuilding my actionscript from where I left off.
I first noticed it only on my work computer, and it was soon
after upgrading the AIR extension (through the built-in updater). I
was not getting at home until after the updated as well (completely
different Flash CS3 license).
I'm not sure how else to explain it. If anyone can help -
please do. I'm starting to save as often as possible, but
sometimes...when you're in that groove...that's always when it
happens. You know, after you haven't swaved for two hours...OK the problem isn't the DUAL Monitors, but rather having a
custom workspace open while trying to close Flash. I have to change
the workspace back to Default or it will not close at all. Any
ideas. -
After using Flash CS3 and trying to quit the software, it locks up. I have to use Macintosh "force quit" utility every time. If anyone can help, I would really appreciate it. Here are my system specs.
Mac OS 10.5.8
Flash CS3, 9.0You could try re-installing the software - ...or you could try calling tech support and wait on hold for an hour or two before someone from another part of the world tries to walk you through a couple more hours of frustration before telling you they've tried everything they know - "maybe it's your computer"...
Sorry if I sound synical, but I just spent $1800 on a full e-Learning suite that won't load, and I've spent two full days back and forth and on hold with Adobe's so-called support to no avail - and now it "must be my computer causing a conflict..."
So... "I could try re-installing the Operating System and wiping the computer clean" (and re-installing ALL of my previous softwares), and that might help...
Good luck with your issue... At least they "apologize for the inconvenience" when it crashes...
Jesse -
Flash CS3 crash when opening a .FLA file on Mac OSX
I'm not sure if I'm the only one having this problem. I've
experienced similar issue with Flash 8 on my Mac OSX. I was
expecting CS3 will fix these but I'm wrong.
The problem is: Flash will randomly crash when I try to open
a FLA source, or when I try to publish the file to a SWF file. It's
not always happening, it's like I'm ok in the morning but crash
everytime I open the file afternoon.
If any one of you had similar issues, please shareIndeed! I actually love my mac. Its a mac book pro that I
have had since October of 2006. I have literally had no issues with
anything since I got it until I installed Flash. 8 crashed every
now and then - but as I work on a piece today using CS3 - it
crashes on average every 15 to 20 minutes. There is no reason this
should be happening. It's completely unacceptable! When you think
about the price tag they put on the new CS3 suite (web premium) -
this software should be folding my effing laundry and making me
margaritas too!
And you are right! I work at a creative agency where we use
macs. Adobe has always made their products better on the mac side.
But this just sucks. They should have held off padding their
pockets until their product was right.
Just another company that forgot what quality is. Good
lookin' out, Adobe! -
Flash CS3 crash at start up on Win XP SP2
i have terrible problem. Got my CS3 design premium few months
ago. I have started with no activation and used all the software
with no harm - also flash. I needed to reinstall the system anyway
(for other reasons). After system reinstallation Flash suddenly
stopped to start up. it crashes when the red welcome red screen is
beeing shown on 'initializing fonts' stage or right after it ...
then for a very short glimpse the main frame appears and all
dissapear leaving no errors in Win logs. I have been searched thru
internet to try find a solution. i have found those such as
uninstallling QuickTime and Flash Vid Encoder, checked the corrupt
fonts... i was installing and uninstalling the suite endlesslly...
nothing helped. of course i had my work deadline, so finally I
decided desperately to reinstall the system again and install all
the Suite software to clean system. So did I.
Suite has been installed, tried Flash and what made me very
happy, flash has started up with no harm... my happiness lasted
very short untill windows has downloaded and installed its updates.
After downloading Flash started to behave as before (crashing at
start up).
Adobe support seems not support anyone... i have called them
thousand times and they only could give me silly advices as install
and reinstall suite again. If anyone has the idea what is the
reason and knows the fix, I beg for help.. i will be very thankful
as my work is totally blocked now.If a program crashes on startup - specifically when it is
trying to initialize fonts - then in
almost all cases it is a corrupt font. Remove all non-system
fonts and try to launch flash again.
If it starts up then you will need to reinstall each font,
start up flash to see if it is the one in
suspect.
Chris Georgenes
Adobe Community Expert
mudbubble.com
keyframer.com
howtocheatinflash.com
raster net wrote:
> i have terrible problem. Got my CS3 design premium few
months ago. I have
> started with no activation and used all the software
with no harm - also flash.
> I needed to reinstall the system anyway (for other
reasons). After system
> reinstallation Flash suddenly stopped to start up. it
crashes when the red
> welcome red screen is beeing shown on 'initializing
fonts' stage or right
> after it ... then for a very short glimpse the main
frame appears and all
> dissapear leaving no errors in Win logs. I have been
searched thru internet to
> try find a solution. i have found those such as
uninstallling QuickTime and
> Flash Vid Encoder, checked the corrupt fonts... i was
installing and
> uninstalling the suite endlesslly... nothing helped. of
course i had my work
> deadline, so finally I decided desperately to reinstall
the system again and
> install all the Suite software to clean system. So did
I.
> Suite has been installed, tried Flash and what made me
very happy, flash has
> started up with no harm... my happiness lasted very
short untill windows has
> downloaded and installed its updates. After downloading
Flash started to behave
> as before (crashing at start up).
>
> Adobe support seems not support anyone (at least polish
banch)... i have
> called them thousand times and they only could give me
silly advices as install
> and reinstall suite again. If anyone has the idea what
is the reason and knows
> the fic, pls help.. i will be very thankful as my work
is totally blocked now.
> -
Flash CS3 Crashes on Save --- PLS HELP
Hi all,
My first post. I have installed cs3 web design premium on
Vista Ultimate and have had no problem working all the cs3
programs. In flash I try and save my work but it crashes the
system. Could someone tell me where I might want to look for an
answer. Tried everywhere online but can't find something. This is
killing me as I need this working for my job. Thanks a lot.
Matt.In other news, all other Adobe products I use work just fine;
but that's only Dreamweaver, Fireworks, Photoshop and Illustrator.
It just seems to be Flash that is having problems. Does anyone know
of any other programs that work like Flash and do pretty much the
same thing? Make the same kind of files that Flash can open/edit?
Has anyone else had the same issue I'm having? (In the first
post.)
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