Flash CS6 Cant see any extension

just as the image show, Flash CS6 dont show any extension
other (Illu, Photoshop,...) work without any problem
is it my Flash broken ?

I using Adobe Master Collection CS6
at first, i trying to install Keyframe Caddy (dont aware of that error, cause up till now i only use photoshop and illu)
i downloaded and installed Adobe Exchange, Extension manager showed it installed
photoshop and illustrator have Exchange Panel installed (also with other installed extensions)
if we dont have any extension, the arrow Extension button should be gray or disabled, right ?

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