Flash does not register on first run

Hello,
after flash 9 is installed, I tried running a flash file on
our web site. The first time one clicks on the link to the flash
file, it brings up a new browser window, but nothing happens. If
one clicks on the refresh button, the flash file begins to run. Any
subsequent visits to this or any flash file and the flash file runs
correctly (ie, the user does not have to click the refresh button).
Is there a setting that I am missing so that this flash file will
run correctly the first time?
Most of you are thinking, "Big deal, it works... move on."
And I agree. However we have the typical users who will call the
helpdesk when the flash files does not run correctly. Our helpdesk
fields enough ID10T calls as it is. I would like to minimize those
calls as much as possible.
thanks in advance for any help, advice or suggestions.

url?
--> **Adobe Certified Expert**
--> www.mudbubble.com
--> www.keyframer.com
ffriedman wrote:
> Hello,
>
> after flash 9 is installed, I tried running a flash file
on our web site. The
> first time one clicks on the link to the flash file, it
brings up a new browser
> window, but nothing happens. If one clicks on the
refresh button, the flash
> file begins to run. Any subsequent visits to this or any
flash file and the
> flash file runs correctly (ie, the user does not have to
click the refresh
> button). Is there a setting that I am missing so that
this flash file will run
> correctly the first time?
>
> Most of you are thinking, "Big deal, it works... move
on." And I agree.
> However we have the typical users who will call the
helpdesk when the flash
> files does not run correctly. Our helpdesk fields enough
ID10T calls as it is.
> I would like to minimize those calls as much as
possible.
>
> thanks in advance for any help, advice or suggestions.
>

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