Flash doesn't work on PBS website

Recently, I installed a new hard drive in my MacBook. I used the opportunity to install fresh copies of everything. When I go to http://www.pbs.org/newshour/bb/politics/jan-june13/shieldsbrooks_06-14.html, all I get is a black screen where the flash video should display. The same problem has happened on other web sites but Flash also works on some web sites. I have had this problem on earlier versions of Firefox and Flash too. I have Apple OS X Snow Leopard v10.6.8 installed. I have installed all the updates available for this version. I am using the latest version of Firefox, v21.0. I am using the latest version of Flash, v11.7.700.225. I have uninstalled both Flash and Firefox and reinstalled them. I have scoured all the Mozilla support web sites, the Adobe web site and I Googled the problem and only found a suggestion to reinstall everything which I have already tried. The PBS web site works fine in both Safari and Chrome. To be honest, I am tired of the Flash problems and the slowness of Firefox. I have to restart Firefox often. Is there anyone who knows how to fix Firefox and Flash?

That is a CloudFront media player:
*http://dgjigvacl6ipj.cloudfront.net/media/swf/PBSPlayer.swf
Do you otherwise have problems with playing media files?
Does the player load when you click the PBSPlayer.swf link?
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Last edited by nawitus (2009-05-19 10:03:38)

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''locking as a duplicate of - https://support.mozilla.com/en-US/questions/900202''
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RaleighPilot wrote:
> I am a webmaster with an existing flash on
http://www.patriciawells.com
No
> changes to the flash in about a year. Works great on IE
7, Firefox, Netscape,
> Opera, etc....
>
> Downloaded IE 8 Beta 2 this morning and the flash
doesn't work.... Displays
> an x in the box (like a missing pix on an html page).
>
> Called Microsoft and they basically told me take a long
walk off a short
> pier.... So much for them caring about how their beta
works....
Well, all your object embed tags are correct so it's
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Best Regards
Urami
"Never play Leap-Frog with a Unicorn."
<urami>
If you want to mail me - DO NOT LAUGH AT MY ADDRESS
</urami>

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I received a PM from '''CheckMate''' about this thread. Since this is something that I think should be discussed openly I'll reply here.
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''Hi, Alice- You locked the thread on the Adobe Flash Plugin update 11.300.257 not working question but you really shouldn't have for the following reasons. First, although I too found today that the Active X has been blocked as of June 7, the problem persists and the instruction is to contact the manufacturer. How about contacting Adobe and straightening this out on the Developer level instead of closing the thread because there's another temporary but much simpler solution that I found. Second, the instructions on how to disable Protected Mode are nuts. I'm pretty advanced, but my common sensed tells me this is too complicated to bother with and shouldn't be necessary and you yourself say this isn't a permanent fix. Third, I found a much simpler solution, at least until this bug is fixed. Completely uninstall the Plugin from the Add and Remove Programs list. Then, when you try to access any video on YouTube which uses the Plugin, Firefox reports that it needs an additional Plugin to play the video (look specifically for the FF blue plugin icon). When you click on it, it automatically downloads the PREVIOUS VERSION, 11.2.202.235 which works perfectly. But if you click on the warning below it that Adobe Flash is needed, the buggy 11.3.300.257 version will be installed again! This has to be fixed by the Developers. Until it is, the fix is simply to roll back the faulty update, which could have also been done with a restore point but I wanted to find the cause. FF apparently knows automatically that this plugin is faulty and installs the previous version, but the other instruction is contradictory and installs the 11.3.300.257 Nice!?!? ''

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Hi,
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I tried everything from fresh install to using older version, nothing works.
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Sorry guys by relive this thread but i'm out of ammo to solve this problem.
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Nome:
Shockwave Flash
Descrição:
Shockwave Flash 13.0 r0
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Local:
C:\Program Files (x86)\Google\Chrome\Application\35.0.1916.114\PepperFlash\pepflashplayer.dll
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Ativar
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Descrição
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application/x-shockwave-flash
Shockwave Flash
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application/futuresplash
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Descrição
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application/x-shockwave-flash
Adobe Flash movie
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application/futuresplash
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<param name="allowscriptaccess" value="*">
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Flash doesn't work on PBS website

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