Flash export MOV could not complete because of an unknown error. Please help.

This problem has come up in the forum a few times and no solutions are given.  Hope you can help.
I am running Flash Pro CS6 and want to export a MOV file.  The export seems to work as it should until after building the audio track, and then I get an error:
Could not complete the operation because of an unknown error. 
My settings are:
Quicktime is H.264, frame rate: current, quality: high, multi-pass: yes
Audio: MPEG-4, AAC, 44.1 KHz, 16-bit mono
Stop exporting after time elapsed

You can use either AVI or MOV but MOV will give you a bit of lossless compression (small file size reduction over uncompressed AVI).
What I mean by lossless is try exporting to MOV, in the video settings set the codec to "Animation", keep the colors at RGB (Millions) or if you need alpha then RGB+Alpha (Millions+). Keep the quality set all the way to the highest. Then go in audio settings and choose anything you like. Export the movie.
Now take the very large MOV file it made into Adobe Media Encoder. Once it's imported, choose a preset (H.264, etc) and choose your desired compression settings. You will see there are a lot more compression settings. Also set your audio options. Then when you're done customizing your preset just click the green start icon and let AME compress your high quality source to a much smaller file size.
Just clarifying, after you import your video in AME and you choose your preset you have to click the presets orangeish hypertext to customize the presets settings. It will not overwrite that preset so don't worry about what you change. Pay special attention to the bottom of the custom settings panel because it lets you see the output file size. Adjust your quality controls until you hit the file size you want (both video and audio). You also have a preview panel so you can see the output at any part of the timeline using those settings.

Similar Messages

  • The plugin could not complete because of an unknown error

    I keep getting this error message ever since yesterday using AI CS4. On Friday it was working fine, opened it up yesterday and this happened. It happens when I select certain tools such as rectangle (or any shape tool), magic wand and you cannot use the tool. Happens also with both new documents and existing files -  Once the error pops up, you click ok and it pops up again...and again, every time you move the curser (only way I've found to stop that is to move the curser up to the top of the page and press enter then select a different tool. How do I get rid of this and get my tools working again?
    Thanks in Advance!

    Pokie,
    For sudden strange cases, you may look at this general list (5) is hardly relevant in this case):
    You may try the following (you may have tried/done some of them already) and see whether it helps (the following is a general list of things you may try when the issue is not in a specific file; 3) and 4) are specifically aimed at possibly corrupt preferences):
    1) Close down Illy and open again;
    2) Restart the computer (you may do that up to 3 times);
    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
    4) Move the folder Other options (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible);
    5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
    Even more seriously, you may:
    6) Uninstall, run the Cleaner Tool if you have CS3/CS4/CS5/CS6/CC, and reinstall.
    http://www.adobe.com/support/contact/cscleanertool.html

  • Install Xcode: We could not complete your purchase. Unknown Error.

    After I upgrade the system to Mavericks, I remove the Xcode.
    Then when I use the terminal, the system prompt saying whether to Get Xcode or Get Command Line Tools or something like that. (because I am using git)
    Now I want to install the new version of Xcode, but MAS says: "We could not complete your purchase. Unknown Error."
    I've tried all solutions out there can be found, like:
    1. sign out/back the account
    2. remove app store cookies
    3. delete the app store cache
    4. delete the /var/folders
    Nothing works.
    I doubt it has something to do with the already working Command Line Tools. But I cannot find this can uninstall it since it is installed alone without Xcode.
    Please help.

    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ install.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • The document "BOULET PEANUT - OFF LINE 3-QuickTime H.264.mov" could not be opened. An unknown error occurred (-101)

    I turned on my mac this morning after using Qt all day yesterday with no problems
    I get this message
    The document “BOULET PEANUT - OFF LINE 3-QuickTime H.264.mov” could not be opened. An unknown error occurred (-101)
    Also QT will not play the audio of the files
    I'm on a mac pro, 10.7.4
    Everything updated
    Any know whats up and can help solve this, it seems to be a software related problem to QT 7 or X

    Exactly the same by my iMac.
    "The document ... could not be opened. An error occurred (-101)"
    I can play the same video with VLC player but not with QuickTime.
    QuickTime and iTune can not play anything at all.
    VLC Player however can play all medias without any problem.
    All my apps are uptodate.
    What could be the problem?

  • When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."

    When I saved an Illustrator CS6 file to EPS format, I got "could not complete the requested operation. unknown error."
    Google it and find some temp fix. run the illustrator by using "Run as admin" mode and fix the problem, but when use run as, can't see all the original user's mapping drives.
    So still need it fixed.

    It is win 7 64 bit system and same error on Illustrator x86 and x64.

  • The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    The itunes stores said we could not complete your request an unknown error occured how do i fix this?

    Hi The99reddragon,
    Thanks for visiting Apple Support Communities.
    You may have been affected by this system issue that occured:
    Multiple Services - 10:23 AM - 12:54 PM - Some users were affected
    Users may have been unable to make purchases from the App Store, iTunes Store, Mac App Store, or iBookstore. Users may also have been unable to access iTunes in the Cloud, iTunes Match, or restore purchases from an iCloud backup.
    From Apple Services, Stores, and iCloud.
    If you're still not able to complete your iTunes store purchase or download, see this article for some troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best,
    Jeremy

  • TS1538 itunes could not connect because of an unknown error

    When i connect my ipad to my computer it shows" itunes could not connect because of an unknown error" and i cannot put songs from my pc to my ipad

    Try this if thats 0xExxxxxx error message
    http://support.apple.com/kb/TS3221

  • HT201364 "We could not complete your purchase. Unknown error "

    "We could not complete your purchase. Unknown error "
    I use Macbook Pro 13 inch Mid 2012
    Software  Mac OS X Lion 10.7.5 (11G63b)
    638 GB free of 749 GB
    What should I do ? and I can't download any app

    Some things to try.
    https://discussions.apple.com/message/20506462#20506462
    https://discussions.apple.com/message/22235736#22235736
    Try resetting the App Store and Clearing Cookies.
    Reset       Learned from Old Toad
    App Store support. There is troubleshooting and a contact link.
    Support

  • We Could not complete your request, an unknown error occurred(2001).

    Please help! I have had this problem multiple times and itunes support has always been able to help correct the problem, but now that my ipod is out of the one year warrenty period, they suddenly don't know what to do and blame it on windows vista and norton antivirus programs(SHOCKING!)I can get to the I tunes store and browse music, but when I attempt to purchase a song, it takes me to the terms of aggreement page and once I agree, it takes me to another error page. I also cannot view my account and get the 2001 error message when I try to authorize my computer. I have checked and double checked all of my firewall setings, internet settings, security settings, etc.. I even completely removed all noroton security programs from my computer. WHen I run a diagnostics test it states that I am connected to the internet and the store as well and that all is well, but alas, I still cannot download songs. I am no computer genuis and therefore would appriciate any advice! I have not been able to get any new tunes for almost a week now and am very unhappy with this situation!!! HELP!!!!

    I am having the same issues but I have McAfee. I use to be able to download music with no issue and then recently I cannot download anything. Everything comes up error -50. I also disable all firewalls and check all connectivity but nothing they suggest works??? Any suggestions or a better site to buy music from?

  • I cannot use my iPad. The screen is black with only the circulating dowmnloading symbol showing and I cannot switch it off to re-boot. If I try to connect to iTunes it says it could not connect because o an unknown error 0xE80000065, but I can't turn it

    I cannot use my iPad.
    It presents a black blank screen with just the circulating symbol in the middle.
    I cannot turn if off or on to re-boot it as the on-off swith does not respond, neither does the press button on the bottom edge of the pad.
    I have tried to connect it to iTunes but my computer (running Windows Vista) shows an error message 0xE8ooooo65.
    Previous to this complete shut-down I had successfully connected to iTunes and tried to download the new 4.3.3 (?) Update.
    This showed it would take four hours ! So it was left to do just that.
    However it then went back after thfour hours it said it was backing up my files, but then shutdown.
    Can anyone help?
    Shirley 

    http://support.apple.com/kb/TS3281

  • Adobe Save for Web Error - Could not complete this operation, An unknown error has occurred.

    I can't create a .gif and everytime I do get that error above.
    Is there anyway I fix this?

    I found the solution (took forever to consolidate all the answers) for OS X 10.9 + Maverick. Finally!
    1. Change permissions (as AOTPR says) to your User/Library/Preferences file so that your admin and user (the one you are using) has read + write permissions within the Get Info pane (command+I). You may have to add them with the sign.
    2. Delete Adobe save for web 12.0 Prefs & Adobe save for web 13.0 Prefs files within the User/ Library/ Preferences folder. These may be hidden for some people, so when in a finder window, hold Option(alt) and click Go from the main top menu (keep holding Option/Alt) and click Library — the full Preferences folder should open for you.
    3. Change the view when in Save for web pane in PS. If you have it in Cover Flow — it won't work. Change it to another view like List or Columns view.
    Presto! Works for me on Maverick.
    Thank god. It took forever to get this cleared up!!
    If you have any questions, email me [email protected]

  • ***error could not complete because it is not the right kind of document please help!!!***

    I recently upgraded my system I am now having an issue when trying to open cs6 files it gives me the the error could not complete because it is not the right kind of document.  I tried closing and reopening the program rebooting my computer and updating both my AI and PS as well as trying multiple file types.  I have never had this issue before any help would be greatly appreciated.

    Hi 11rplace
    Please confirm the type or format of file you are trying to open and with which adobe application you are trying it.
    Screenshot of the problem would be great help.
    Regards,
    Sumit Singh

  • I have a used iMac, HD wiped, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements won't start saying "could not complete because of missing or invalid personalization info." previous owner's name still there preventing initialing?

    I have a used iMac, HD wiped clean, OS 10.6.8 freshly installed w/Rosetta, Photoshop Elements was installed but won't start saying "could not complete because of missing or invalid personalization info." is previous owner's name somehow still there preventing initialing?  How do I remove and install my own?  I don't understand as HD was completely wiped with no OS when I got it.

    I think Adobe allows their software to be installed on 2 computers only. However, if say you buy another computer and wish to install PSE on the new computer ( effectively a 3rd computer as far as Adobe is concerned ) PSE needs to be properly uninstalled ie not simply by uninstalling using the operating system's uninstall process. It needs to be uninstalled using the Adobe uninstall process that is contained within the software.
    You should then be given a prompt as to whether you will be reinstalling on the same computer or if you wish to remove altogether. If the latter, then all traces are removed and the software can be (re) installed on the new computer.
    If, unknown to yourself, the software had been installed on 2 computers and although you or the previous may have wiped the hard drive clean, as far as Adobe is concerned the software is still ' registered / assigned ' to 2 computers.
    If the previous owner bought a new computer and installed their PSE on it, wiped the hard drive clean without properly uninstalling/removing PSE thentherein probably lies the prblem.
    As Allan Jones said, it 's probably worth your while to purchase your own copy.
    Hope this helps.

  • CS4, Save PNG: "Could not complete your request. An error occurred."

    Using Fireworks CS4 (v10.0.3.011), when I have been working on an image for a long time, with a long undo history list, if I attempt to save the image as a PNG, I receive an error "Could not complete your request. An error occurred."
    I am on Windows XP SP3 (32-bit).  This error typically occurs when page file usage is around 2.4GB.
    If there is a limit to how much RAM/pagefile Fireworks can use, can a warning not be implemented?
    eg. you are about to pass the point of no return, at which stage your document will become unsaveable.
    Is there no way undo history can be purged while an image is open?
    This would dramatically reduce RAM/pagefile usage and potentially make the image saveable again.

    My OS is 10.4.11. on 2 GHz Intel iMac.
    I reread my orignial post and noticed a typo. I can save png's with PS "save for the web," but can't open those just-saved png files.
    I did lots of things before I noticed that the png wasn't working. Don't know which may have caused a problem. Likely things? Well, I added a plugin for Ico. format. I deleted it because I thought it might have caused the conflict.
    Assuming that was the problem, what can I do to restore the png file format?
    I don't have disk warrior. I did run the maintenance utility yesterday. It runs crons, clears caches, deletes cookies, that kind of stuff.
    I've never had a problem with it disabling plugins or causing any problems. Haven't run disk utility for a few weeks. Would that help?
    I didn't download the replace png plugin from Adobe, but the original wasn't working anyway. I looked for a backup on the exernal drive, didn't find one, and downloaded another.
    Next, I did a Photoshop reinstall thinking that might fix the problem, but it didn't.  Which plugin folder should the png plugin be place in. I've never been sure why there are two format folders;  the folder in plugins, and the folder in Photoshop only.

  • Getting following errormessage while transforming: "Could not transform because of a program error"

    Hello,
    one of our users is getting the errrormessage "Could not transforn because of a program error" on his MacBook Pro.
    He is using Photoshop CS6. Photoshop and OSX (Ysemite) are up to date.
    The MacBook is the current modell with Retinadisplay:
    2,8 GHz Dual-Core Intel Core i5
    Turbo Boost up to 3,3 GHz
    8 GB 1600 MHz RAM
    512 SSD
    Intel Iris Graphics
    The error does not appear regulary, but a few times a day. Does somebody know this problem or has/had it, too?

    Getting this message while Defining Pattern: "Could not complete the Define Pattern command because of a program error"
    This is a business and we have clients waiting for their projects!!!
    I am getting this problem on my MacBook 2.26ghz intel core 2 duo, 8 GB 1067 MHz DDR3, NVIDIA GeForce 940 256MB operating the latest version of Yosemite and CS6
    After spending a bit surfing forums trying to fix the problem, I decided that i needed to get my work done so i went over to my spare slightly older MacPro
    I got the same error on the MacPro 2 x 2.66 ghz dual-core intel xeon, 10GB 667MHz DDR2 FB-Dimm, operating CS5 version 12 on OS X 10.6.8
    This error message is not intermittent

Maybe you are looking for