Flash Help Output Files

Hello again - I seem to be asking lots of basic questions to
try to move along faster once I really get into the project
writing. I've examined most help topics on this subject but am
having difficulty getting results.
I've been reading that output files and source files can
easily be confused and to store the output files in a location
other than the tool suggests. Is this a step I'd add when creating
the project? I tried to rebuild one but didn't see where I'd
separate the folders. I don't really know what output files I'm
looking for, nor where I'd put them once I do find them. I'm a very
basic user and will not be adding topics through import, nor
manipulating the True Code if that makes a difference.
In addition, my Publish option is greyed out when I attempt
to select Publish no matter what layout option is chosen. I have
generated the project in Flash. I have not defined the publishing
destination since I can't open the Publish dialog. Let me know if
this is enough information to respond.

I apologize if I wasn't clear. The impression I got from
Kathleen's initial post is that she's trying to keep the source
files and output files separate so as not to get them confused with
each other.
As noted, I had to change my destination from the default
(which was ".../<project folder>/!SSL!/FlashHelp") because
our Web environment was choking on the exclamation points and
wouldn't open the help. It works fine now that I have a directory
without exclamation points for my output.
I also generate to my hard drive (D: drive on my laptop), not
to a Web destination. My suggestion is merely to specify your own
path for the output if it suits your needs better. If I'm playing
with fire, I haven't burned my fingers yet... :) My help gets moved
to a server when the rest of our Web applications get deployed, so
I don't use the step of publishing to a Web server myself.
Kathleen, regarding your question where your source files are
added: When you create a new project, the dialog asks you to pick a
primary layout, then the next screen includes a field called "Enter
the location for the project." That directory is where your source
files are stored, including the .xpj project file that opens your
project in RoboHelp. If you're opening your project by first
opening RoboHelp and then selecting your project from the list of
projects, one way you can find your project source files is by
searching your hard drive for ".xpj" in the file name.
Hope this is some help (and that I'm not creating more
confusion than I'm eliminating...)!
--Ben

Similar Messages

Flash Help Output

Hello,
I have Robohelp 5x and using Word 2002 and I recented updated
to CS3 (suite). For all of my flash help output I use the started
blue skin, have a generic TOC and a small glossary. Typically I
make my updates and then go to View Primary layout and the help
files will generate/regenerate and everything is fine.
Well, it's not working any more. I suspect from what I've
read here it had something to do with Flash, but I am not sure. Has
anyone else had this problem or know a work around? I'm at a loss.
Thanks,
Mimi

Thank you for writing back.
I wasn't seeing anything after making my updates. I thought
it may have been a Flash 9 issue with security. It turns out that
it may have been a permission problem. I did not know or am not
100% sure what happens when a user needs to publish content. When I
compared the previous output files to what was being created
without administrator permission the were about 100 or so less
files compiled.
This forum is very helpful and I appreciate the help. If
anyone has a recommendation what I should read to learn more about
output files and permissions I'd gladly take them. My problem is
working now after my admin rights were added back on my local
machine. It would be nice to be able to have some back up
documentation incase I have to argue with my IT department to get
admin rights restored should it happen again.
Thanks!
Mimi

Missing Images in flash help output

Hi,
I am using RH 9 to generate FlashHelp.
Everything is fine except two images go missing in the output.
I tried generating several times.
Deleted the image and re-inserted.
Nothing wrong with the image file. It is the same as the other images.
Other images are appearing. I don't know what happended to these two.
Can you please help?
Regards,
Faith

Hi there
Personally, I'd be surprised to find that adding to Baggage will help. I have a gut feeling that something is fundamentally wrong here.
I'd like to see a screen capture of the Project Manager pod showing the image list as well as a topic showing the HTML code where it is calling the image.
Cheers... Rick
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Issues with Flash Help output

Hello there, hoping to get some advice on a couple issues
with RoboHelp.
We just started deploying FlashHelp here, and have run into a
couple of snags. I am running RoboHelp version 6, Flash player
version 9, and have the Flash authoring software (if needed), but
that’s version MX 2004. We’re running IE 6 and Windows
XP Pro.
Question 1
In a FlashHelp (generated) project, when on the Index tab, if
I use the search box to search for an index word, the following
error displays: "A script in this movie is causing Adobe Flash
Player 9 to run slowly. If it continues to run, your computer may
become unresponsive. Do you wish to abort the script?" If I tell it
NOT to abort the script, the computer still runs slowly. If I tell
it to go ahead and abort the script, Internet Explorer freezes up.
I asked our in-house web team and Flash development team to
look at the index issue, and they discovered something strange. The
index only breaks if the index word entered starts with the letter
A. Has that ever happened to anyone else? We’ve tried
multiple help projects on multiple boxes (computers), and results
have been very inconsistent. Sometimes it breaks, sometimes not,
but ONLY when the index entry starts with an A.
Is there something that I can change in the code anywhere to
prevent that from happening in the first place? Alternately, is
there a way to change the skin to completely remove that input
field from the index? It's not necessary to our process to have it
there, so long as the index entries are there with the scroll bar.
Note: We’re just using the Flash Default skin –
no modifications.
Question 2
One of my latest help projects is context-sensitive. When
called from within the application (F1) the proper topic displays.
However, the TOC always shows the default book - it does not expand
to match to where the user really is within the help.
Even stranger (to me), the TOC works just fine for the
first-level and second-level books and pages. However, anything
third level or deeper, the TOC behaves as described above -
defaulting to the welcome page book.
All the books are books with links (to topics), if that
matters. Also, I tried generating the project as WebHelp, and had
the same results - the TOC still would not automatically populate
when called as CSH from within the application.
In all other respects, things seem to be functioning just
fine.
I downloaded the trial version of RoboHelp 7, and had the
same issues.
Thanks so much!

I can recreate the problem but I haven't seen it reported
before. WebHelp has an option that would let you avoid the input
box in the Index but not FlashHelp.
There is information in Snippet 1 on my site about TOC
synchronisation but I don't know if it will help with FlashHelp.
Please report this bug via the Adobe site.
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Published Output Files-Flash

Hi, would anyone know if a paper exists that would explain
how the output files generated [Flash] display with the correct
page in the web application or do I have to add map id's and work
with the developer to create this feature. In other words do I add
map id's in order for the user to view help for the page he is on
and if I don't - will the user get the browser help and navigate to
the help he needs. I haven't worked with this tool alot as you can
tell.
Thank you.

Kathleen,
Yes, map IDs are necessary for context-sensitive help to
work. If you are looking for instructions for implementing the map
IDs correctly, I found that having someone (a developer) who is
familiar with JavaScript look at the explanation in RoboHelp's help
system went a long way. (See the topic in RoboHelp's help entitled
"Calling functions from Web pages.")
All that is really needed for the context sensitivity to work
in Web applications is two main things:
1. In RoboHelp, assign a map ID to each of your help topics
that corresponds to a Web page. (Use the Context-Sensitive Help
folder in RoboHelp's left pane.)
2. Have your developer(s) put the link to RoboHelp_CSH.js in
the <head> of each Web page's HTML. The help link must also
be coded with a little JavaScript, including the correct map ID for
that page. "Calling functions from Web pages" gives an example.
RoboHelp_CSH.js, which you can find in the directory where you
installed RoboHelp (...RoboHelp 6.0\CSH API), must be copied to the
appropriate place where this link can find it.
The map ID part takes a little coordination between you and
the developers, but that is really the only thing that should be
different from Web page to Web page. The rest of the JavaScript
should be the same on each page.
If you decide not to work with context sensitivity and map
IDs, the Help link can link to the ***.htm file that is named after
your project, and the help will open to the file that you set as
the default topic in the FlashHelp output dialog.
Feel free to post again if you have questions about the
details. I believe some of the experts in the forum have tutorials
online if you don't find RoboHelp's help or this forum adequate in
answering your questions. Good luck,
Ben

Can you fix your help project (via coding) after importing a topic from an output file by mistake?

Yes - I admit it - I imported html topic files from an output folder of another RH project into the help project I am currently working on (the source files were lost and I needed to bring over a lot of legacy content in a hurry). However, I completely forget that the RH output html file contains unique Java scripting that is used to render the topic properly in a browser, but that same Java Script causes havoc when you open it up in as a source file in another RH Project. Needless to say, it has caused numerous weird things when I went to publish and view my files (but, surprisingly, you don’t really see or notice them in the RH Design WYSIWYG view or preview mode).
The bad news is that it took about 2 weeks for me to notice the issue (the help output is viewed on a special console running Linux with a QT browser that I only view occasionally). The good news is that is that I figured out what the problem was (that took some hours) and I can restore my help project back to a time before I did the "naughty deed".
I am now at a crossroads - do I:
Try to re-enter all of my content from the last two weeks? (Actually, to avoid repeating the same mistake twice, I will need to re-enter the text manually and NOT cut and paste from the RH output files!)
Or locate and find the offending HTML coding in my topic files (if that is even possible)? Has anybody documented what the RH output file JavaScript code injects into your files, and what files they affect?

OK - here is the documentation of this weird issue (hopefully, you can read the htlm code in the screen images):
1. In this topic, I cut and pasted some text into the table you see at the bottom of the screen. I had to reapply the “TableBody” style to this text. After doing this, I moved my cursor to the “Keyboard" text on top. Notice that it is displaying the "TABLEBODY" style, although visually, it is displaying the correct style on screen (“Heading 1”).
2.     In HTML view, notice the addition of the class= “TableBody”> code for this “Keyboard” text.
3.   I then reselected Heading 1 for this “Keyboard” text.
4.   Notice that the class= “TableBody”> code is now removed for this “Keyboard” text and has just the proper <h1> tagged assigned.

1 input file to 2 output file mapping. Please help!

Hi Experts,
I have a snenario where from one input file I have to generate two output files. My sender and receiver systems are the same since I want to generate the output files in the same location. I am using both the systems same just for testing purpose.
So in IR I have created
1. one outbound interface for the input file
2. two inbound interfaces for the output files
3. one message mapping containing one input message
      transformation to two output messages.
4. one interface mapping containing one input interface
      transformation to two output interfaces.
In ID I have created
    1. one file sender channel and two receiver channels for two output files with different names.
    2. two receiver agreements
    3. one sender agreement
    4. one interface determination of type "Enhanced".
    5. one receiver determination
But when I run the scenario given one valid input file I am getting the error in the sxmb_moni : RuntimeException in Message-Mapping transformation: Cannot produce target element.
However message mapping and interface mapping works perfectly if I test it in IR with the same input file.
Can somebody help me understand what I might be doing wrong?
Have I done the configuration correctly for 1:N mapping?
Please help! I will be greatfull to you if you can help me.
Thanks
Gopal

If my input file is like this:
   <ns1:LocationMsg_MT xmlns:ns1="http://www.abc.com/Gopal">
         <Location>
         </Location>
</ns1:LocationMsg_MT >
Then my scenario is working.
But my input file will be like this:
<LocationMsg_MT>
         <Location>
         </Location>
<LocationMsg_MT >
This is giving problem.
How to handle this kind of file?
Thanks
Gopal
Edited by: gopalkrishna baliga on Mar 14, 2008 3:19 PM

Need help with Flash CS6 swf files

I have upgraded to Flash CS6 from CS5. My problem is now whenever I made an swf movie, install it into an html page then upload it is doesnt show up. I didnt have this problem with CS5. I run it in test and it works on my computer but when I upload it it doesnt. I have uploaded the script folder so that wouldnt seem to be the problem. I dont know what is going wrong. Some help would be greatly appreciated.
Thanks
Brent
http://baconball.com/index2013.html

open your fla is flash pro.
click file>publish settings
tick swf and html wrapper
click file>publish
upload the newly published swf and html to your server.
open the newly published server html using your browser.
any problem? if yes, post the url to your newly published html.

Context-sensitive help - where is the CS topic folder in the output files?

I have created a FlashHelpPro help file in RoboHelp 7 HTML. In the project setup pane, I have Map ID'd my context-sensitive topics and linked them to their respective pages. I generated the project, but there is no folder containing the context-sensitive topics in the output files. As a result, the developer suggested that I need to create a separate folder in the Project Manager that contains all the context-sentitive topics. Is this actually the next step, or can the developer find what he needs elsewhere in the files?
I haven't seen anything about creating a separate folder in the Project Manager, which seems redundant as there is the 'Context-sensitive Help' folder already present in the Project Set-up. Do I need to create a separate folder, as suggested by the developer? If not, where can he find the context-sensitive files in the output? Thank you.

Hi,
What do you mean that the context sensitive topics are not in the output? RoboHelp generates your output and (in WebHelp, so the same should count for FlashHelp) puts the context sensitivity in cshdat_webhelp.htm. Your developer doesn't need to worry about this, he just has to get his call right.
For information on calling the help, see http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm. It's for WebHelp but it should be the same for FlashHelp.
If your developer only wants to know which mapid's he has to call, you best give them your map files (the .h files).
Greet,
Willam
This e-mail is personal. For our full disclaimer, please visit www.centric.eu/disclaimer.

Output File for HTML Help

I have created an HTML-based Help in RoboHelp. The output file was a *.chm file. The development team is indicating that the *chm file is not what is needed, and that they need an *.htm point/base file to integrate the Help into a web-based application. Is this correct? I thought that was a requirement for Web Help, but not for HTML Help. When integrating an HTML-based Help into a web app, is the individual *chm file the only file that needs to be handed off to development?
Thanks for any help.

Hi there
The .CHM file format is for locally installed applications. WebHelp and FlashHelp are intended for being placed on a central server and accessed from there. WebHelp and FlashHelp exist as a collection of loose files.
You would likely benefit from viewing fellow Adobe Community Professional Peter Grainge's WebHelp articles.
Click here to view
Cheers... Rick
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I just tried to update Firefox to version 9.0.1. It got to 13% extracting, then I got an error message, Cannot Open Output File. Can you please help me?

I just tried to update Firefox to version 9.0.1. It got to 13% extracting, then I got the error message, Cannot Open Output File.

The file could be downloaded incorrectly. Could you redownload it again from [http://getfirefox.com http://getfirefox.com]?

I downloaded 4.0 but it won't install. It keeps saying Extraction Failed Can not open output file. HELP!

Download of the new 4.0 won't install. It keeps saying Extraction Failed Can not open output file.

Oh? That's "reset youtr laptop"?
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.

Linking a Flash Tutorial File to a online help chm File

I am trying to create links from a page in my online help chm
file to an animated tutorial of our product. I want to create links
from specific topics in the chm to specific topics in the tutorial.
For example a section of the help deals with a specific topic. The
tutorial covers the topic but it is covered 10 minutes into the
tutorial. How do I create a link from the help topic directly to
the specific section of the tutorial? Is it possible? Can eanyone
provide me with some code examples to use?

use getURL()

Cannot Print - Output File Name Requsted - Help

I'm having problems printing. I am using Reader 8 and everytime i try to print, a print to file box pops up, and requests and output file name and i don't know what that is. Can anyone please tell me what this means and how i can resolve this issue. I can print everything else and there is no problem with my printer. I think the problem is w/ Reader. Thanks.

Delete ALL instances of your printer in the Printes & Faxes control panel. If your printer isn't using the latest drivers from the manufacturer Website, download/install them, then reconnect to your printer to add it back to your system. Once the printer with the latest drivers is reinstalled, see if Reader doesn't print correctly now.
Let me know how it goes!
Michael

Error message when publishing and problems opening output file

I have 5 projects linked together. When I publish one, I get a message that the files listed below are linked to the open project, and one or more of these projects may require exporting. I have tried to open these files and choose File | Export | Project to | but the options in the list (Flash 8 and Flash CS3) are both grayed out--on every one of these files. I'm publishing to Flash 9.
I didn't think much about this message until a few reviewers said they can't open the project, or when they do, they don't see my playbar on the skin.
One more thing--when an IT person was trying to help one reviewer open the output file, the IT person said "Oh, there's a problem with the code in line 25." I guess that's the html code? I'm not a programmer, but I can look at html code. What should I be seeing there in line 25?
Is their problem opening the output file(s) related to my message about possibly needing to export files? Why might they be having problems getting the output file to open?
Thanks for any insights you can provide!
SAM

Hi Sam
It depends on a number of things. Are you certain you uploaded all the files involved? If not, there will be problems.
The message about the linked files is quite simply advising you that you have links from that particular movie that will expect to find the files being linked to.
If a person isn't seeing playback controls and you have included them, it's likely you haven't provided the correct link for them to open and play the file. Typically you provide a link to the HTML page Captivate creates. As long as all the output files are in the same place on the server, you should be good to go.
Cheers... Rick
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Flash Help Output Files

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