Flash media player errors

On certain websites such as Myspace and PureVolume, the
embedded flash media players refuse to work; instead returning a
message such as "Error Loading XML Document". At first, I could
activate the standalone playeroption and the player would function
as it was intended. Now it has gotten to the point that the players
won't work at all. and it happens on my work PC running Win2000 and
my home PC running XP home. I have tried upgrading to flashplayer
8,0,22,0, I tried reinstalling the older version of flash, updating
IE, reinstalling IE, restoring my security settings in IE to their
defaults and all for naught. and nobody on any of the usenet groups
knows what the problem is and nobody at Myspace or PureVolume know
what to do about it either. What could cause the error message? I
suspect it might be a registry key problem of some sort but that
kind of thing is waaaay over my head.
Any ideas from you guys at macromedia?

Captain Bemo wrote:
> On certain websites such as Myspace and PureVolume, the
embedded flash media
> players refuse to work; instead returning a message such
as "Error Loading XML
> Document". At first, I could activate the standalone
playeroption and the
> player would function as it was intended. Now it has
gotten to the point that
> the players won't work at all. and it happens on my work
PC running Win2000
> and my home PC running XP home. I have tried upgrading
to flashplayer
> 8,0,22,0, I tried reinstalling the older version of
flash, updating IE,
> reinstalling IE, restoring my security settings in IE to
their defaults and all
> for naught. and nobody on any of the usenet groups knows
what the problem is
> and nobody at Myspace or PureVolume know what to do
about it either. What
> could cause the error message? I suspect it might be a
registry key problem of
> some sort but that kind of thing is waaaay over my head.
>
> Any ideas from you guys at macromedia?
Here's what I recommend..
1. Get the -exact- error messages. If you can get some screen
shots and
post them to the web all the better.
2. Open a support case with Myspace and PureVolume. As the
Flash/Flash
Media Server developers they have the ability to open support
cases with
Adobe. I'd suggest you ask them to do so.
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player
*Macromedia, now a division of Adobe Systems

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