Flash not working for one user, but not another on this CPU

Hi,
For user A on my computer most video will play in Safari, Firefox, and Chrome. But video at nfl.com will not play. The ads will play but not the actual feature.
I just found out that the videos on nfl.com will work for user B. I have rerun the Adobe Flash 10.1 installer in user A's account several times with no luck.
Are there permissions or libraries I should trash to try to restore this capability?
thanks,
Steve

HI,
For user A on my computer
Try uninstalling the current copy of Flash, reinstall new, then repair permissions.
Uninstall Flash
Install the most recent version of Flash here.
Now repair permissions.
Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
You may also need to delete the Flash cache. Instructions here.
http://discussions.apple.com/thread.jspa?messageID=11672709&#11672709
If that doesn't help, install the v10.6.4 Combo Update It's ok to do this even though you are already running v10.6.4.
Carolyn

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