Flash not working with Firefox

I have a site built using Dreamweaver and FD24 extensions for the Flash elements.
http://www.amesis.co.uk/redcard/
Until yesterday everything was fine. Still ok with IE ver 8.0.6001 and both Vista and XP operating systems
Flash ver 10.0.45.2 installed
However my client cannot see any of the flash images in the header and on the leisure page gallery (just a white box). The front side panel works ok on the home page
He is using Firefox. again ok yesterday. He has tried to reinstall the latest version of flash and received installation successful message.
Using the same PC's he can see if switches to IE
Would appreciate any help in getting this sorted nad what advice I can give him. It is essential that the site works with Firefox so need to resolve.
Thanks in anticipation
Ken

Hi ken, If I understand your post, you are wanting help for the Firefox user. And he has installed Flash Player using the FF
browser.
The first thing would be to (using FF), go to plug-ins and find the SWF plug-in, made sure it is vs 10.0.45.2 and is enabled.
And be sure there is only one listing of the SWF. If there is another listing, it needs removed/deleted.
Also, he can go to C:\Windows\System32\Macromed\Flash Find the Flash folder and post back all files listed there.
If he has installed Flash Player in IE, those files will be there also and the version numbers will be evident. However,
the files for FF will not be. The FF files are NPSWF32.dll and NPSWF32_FlashUtil.exe. Right click on each and then click on
Properties to find the version numbers, which I need.
This is the best way to determine if the Flash Player files that are installed are correct and the FF plug-in is correct.
The IE equivalent to the FF plug-in is in the IE manage add ons and is listed as Shockwave Flash Object..ActiveX Control..
Flash10e.ocx and must be enabled also.
Please let me know if I have not understood your post.
Thanks,
eidnolb

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