Flash on computer to run an eLearning course?

In order to run an HTM/SWF published Captivate file, a user
has to have Flash installed on their machine, correct? And
selecting Version 6 when publishing a file means it will work on
machines with Flash 6 and above? I have Captivate 2.
thanks,
Michele

Hi Michele
Yes, some ability to present Flash will need to be there for
even the .EXE to work.
Yes, this means Flash 6 should be the minimum supported
version.
Cheers... Rick

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    Report generated February 16, 2015 at 2:35:55 PM PST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        iMac (21.5-inch, Late 2009) (Technical Specifications)
        iMac - model: iMac10,1
        1 3.06 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                Empty  
            BANK 1/DIMM0
                Empty  
            BANK 0/DIMM1
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM1
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce 9400 - VRAM: 256 MB
            iMac 1920 x 1080
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 11 days 19:34:2
    Disk Information: ℹ️
        ST3500418ASQ disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 60.76 GB (15.30 GB free)
            Macintosh HD (disk1) / : 438.11 GB (351.62 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 438.49 GB Online
        HL-DT-ST DVDRW  GA11N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Internal Memory Card Reader
        Apple, Inc. Keyboard Hub
            Apple Inc. Apple Keyboard
        hp officejet 4200 series
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.accountsd.plist
        [killed]    com.apple.AirPlayUIAgent.plist
        [killed]    com.apple.bird.plist
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.coreservices.uiagent.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.iconservices.iconservicesagent.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.pluginkit.pkd.plist
        [killed]    com.apple.printtool.agent.plist
        [killed]    com.apple.recentsd.plist
        [killed]    com.apple.secd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.spindump_agent.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        19 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.coresymbolicationd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.diagnosticd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.iconservices.iconservicesagent.plist
        [killed]    com.apple.iconservices.iconservicesd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-daily.plist
        [killed]    com.apple.periodic-monthly.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.sandboxd.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.spindump.plist
        [killed]    com.apple.tccd.system.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
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        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [running]    com.GoodShop.updater.plist [Click for support]
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        Google Earth Web Plug-in: Version: 5.2 [Click for support]
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        RealPlayer Plugin: Version: Unknown [Click for support]
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        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
        VSeeHelper: Version: VSeeHelper 1.0.0.0 - SDK 10.8 [Click for support]
    Safari Extensions: ℹ️
        avast! Online Security
        Goodshop app
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flip4Mac WMV  [Click for support]
        MacFUSE  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 438.11 GB Disk used: 86.50 GB
        Destinations:
            Backup [Local]
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            Size of backup disk: Too small
                Backup size 159.70 GB < (Disk used 86.50 GB X 3)
    Top Processes by CPU: ℹ️
             8%    WindowServer
             5%    DashboardClient
             3%    mds
             2%    launchd
             0%    ocspd
    Top Processes by Memory: ℹ️
        64 MB    WindowServer
        52 MB    thunderbird
        34 MB    mds
        34 MB    Mail
        30 MB    mds_stores
    Virtual Memory Information: ℹ️
        654 MB    Free RAM
        834 MB    Active RAM
        777 MB    Inactive RAM
        903 MB    Wired RAM
        102.49 GB    Page-ins
        1.46 GB    Page-outs
    Diagnostics Information: ℹ️
        Standard users cannot read /Library/Logs/DiagnosticReports.
        Run as an administrator account to see more information.

    Hi Linc!  Sorry for the delay.  Here is the information:
    Start time: 16:48:08 02/28/15
    Revision: 1241
    Model Identifier: iMac10,1
    System Version: OS X 10.10.2 (14C109)
    Kernel Version: Darwin 14.1.0
    Time since boot: 10 days 21:04
    UID: 502
    SerialATA
        ST*******ASQ                          
    USB
        officejet 4200 series (Hewlett Packard)
    Bluetooth
        Apple Wireless Mouse
    FileVault 2: On FileVault master keychain appears to be installed
    FileVault 1: On
    I/O wait time (ms/s)
        launchd (UID 0): 53
    Font issues: 40
    Firewall: On
    System caches/logs
        1987 MB: /System/Library/Caches/com.apple.coresymbolicationd/data
    Diagnostic reports
        2015-01-31 SecurityAgent crash
        2015-02-01 2BUA8C4S2C.com.agilebits.onepassword4-helper crash
        2015-02-01 IMDPersistenceAgent crash
        2015-02-01 secd crash
        2015-02-20 Inkjet7 crash
        2015-02-28 IMDPersistenceAgent crash
        2015-02-28 secd crash x2
    Kernel log
        Feb 23 07:06:08 Failed to get hibernate image filename
        Feb 23 17:07:05 Failed to get hibernate image filename
        Feb 24 07:06:05 Failed to get hibernate image filename
        Feb 24 17:47:13 Failed to get hibernate image filename
        Feb 24 18:31:50 IOAudioStream[0xffffff802df40400]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
        Feb 24 19:14:41 Failed to get hibernate image filename
        Feb 24 20:56:40 Failed to get hibernate image filename
        Feb 24 22:14:14 Failed to get hibernate image filename
        Feb 24 22:38:31 Failed to get hibernate image filename
        Feb 25 06:58:23 Failed to get hibernate image filename
        Feb 25 17:40:53 Failed to get hibernate image filename
        Feb 25 21:04:27 Failed to get hibernate image filename
        Feb 25 21:31:52 Failed to get hibernate image filename
        Feb 26 07:03:06 Failed to get hibernate image filename
        Feb 26 17:06:59 Failed to get hibernate image filename
        Feb 27 06:58:56 Failed to get hibernate image filename
        Feb 27 17:02:56 Failed to get hibernate image filename
        Feb 27 19:17:20 Failed to get hibernate image filename
        Feb 27 23:04:12 Failed to get hibernate image filename
        Feb 28 10:09:19 Failed to get hibernate image filename
        Feb 28 13:07:21 Failed to get hibernate image filename
        Feb 28 14:08:38 Failed to get hibernate image filename
        Feb 28 15:11:16 Failed to get hibernate image filename
        Feb 28 16:18:21 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
        Feb 28 16:29:32 Failed to get hibernate image filename
    System log
            label = "2.5.4.3";
            "localized label" = "2.5.4.3";
            type = string;
            value = "courier.sandbox.push.apple.com";
        Feb 28 16:30:55 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
        Feb 28 16:31:09 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8424]
        Feb 28 16:31:44 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8433]
        Feb 28 16:32:36 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:34:16 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:38:37 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "1Password mini" for over 1.00 seconds. Server has re-enabled them.
        Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
        Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
        Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
        Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
        Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
        Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
        Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
        Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
        Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
        Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
        Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
        Feb 28 16:46:20 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8979]
        Feb 28 16:49:02 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
    Daemons
        com.apple.AccountPolicyHelper
        com.apple.AssetCacheLocatorService
        com.apple.CodeSigningHelper
        com.apple.MobileFileIntegrity
        com.apple.awdd
        com.apple.backupd-auto
        com.apple.cache_delete
        com.apple.coresymbolicationd
        com.apple.ctkd
        com.apple.diagnosticd
        com.apple.emond.aslmanager
        com.apple.iconservices.iconservicesagent
        com.apple.iconservices.iconservicesd
        com.apple.ifdreader
        com.apple.installd
        com.apple.installer.osmessagetracing
        com.apple.nehelper
        com.apple.networkd_privileged
        com.apple.nsurlsessiond_privileged
        com.apple.nsurlstoraged
        com.apple.periodic-daily
        com.apple.periodic-monthly
        com.apple.periodic-weekly
        com.apple.sandboxd
        com.apple.secinitd
        com.apple.security.syspolicy
        - status: -15
        com.apple.softwareupdate_download_service
        com.apple.softwareupdated
        com.apple.spindump
        com.apple.sysmond
        com.apple.systemstatsd
        com.apple.tccd.system
        com.apple.watchdogd
        com.apple.wdhelper
        org.cups.cupsd
    Agents
        2BUA8C4S2C.com.agilebits.onepassword4-helper
        com.adobe.ARM.UUID
        com.apple.AirPortBaseStationAgent
        com.apple.imdpersistence.IMDPersistenceAgent
        - status: -10
        com.apple.secd
        - status: -10
    User crontab
        59 16 * * 7 /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES
    Firefox extensions
        Mozilla Firefox hotfix
    Widgets
        iCal
    iCloud errors
        cloudd 7
        comapple.InputMethodKit.UserDictionary 2
        CallHistorySyncHelper 1
    Continuity errors
        sharingd 1
    Restricted files: 174
    Lockfiles: 30
    High file counts
        Desktop: 54
    Accessibility
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        - mod date: Oct  9 02:17:00 2014
        - checksum: 2720110640
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        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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        <dict>
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        - mod date: Oct 25 13:37:39 2014
        - checksum: 842352627
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        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
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        &lt;key&gt;com.apple.TestApp.benign&lt;/key&gt;
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        deny rule: this is always denied
        &lt;key&gt;com.apple.TestApp.dangerous&lt;/key&gt;
        &lt;string&gt;deny&lt;/string&gt;
        user rule: successful authentication as a user in the specified group(5) allows the associated right.
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        The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
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        See remaining rules for examples.
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        <key>rights</key>
        <dict>
        <key></key>
        <dict>
        <key>class</key>
        <string>rule</string>
        <key>comment</key>
        ...and 1013 more line(s)
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        - mod date: Mar  5 03:24:01 2010
        - checksum: 1160556194
        auth       required       pam_nologin.so
        auth       optional       pam_afpmount.so
        auth       sufficient     pam_securityserver.so nullok
        auth       sufficient     pam_unix.so  nullok
        auth       required       pam_deny.so
        account    required       pam_permit.so
        password   required       pam_deny.so
        session    required       pam_permit.so
        session    optional       pam_afpmount.so
    Contents of /private/etc/pam.d/prl_disp_service.snow_leopard
        - mod date: Mar  5 03:24:01 2010
        - checksum: 2633576920
        auth       optional       pam_krb5.so
        auth       optional       pam_mount.so
        auth       sufficient     pam_serialnumber.so serverinstall legacy
        auth       required       pam_opendirectory.so
        account    required       pam_nologin.so
        account    required       pam_opendirectory.so
        password   required       pam_deny.so
        session    required       pam_launchd.so
        session    required       pam_uwtmp.so
        session    optional       pam_mount.so
        auth       optional       pam_krb5.so
        auth       optional       pam_mount.so
        auth       sufficient     pam_serialnumber.so serverinstall legacy
        auth       required       pam_opendirectory.so
        account    required       pam_nologin.so
        account    required       pam_opendirectory.so
        password   required       pam_deny.so
        session    required       pam_launchd.so
        session    required       pam_uwtmp.so
        session    optional       pam_mount.so
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
        - mod date: Aug  1 17:37:19 2012
        - checksum: 408149527
        <?xml version="1.0" encoding="UTF-8"?>
        <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
        <plist version="1.0">
        <dict>
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        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
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        <key>RunAtLoad</key>
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        <key>StartInterval</key>
        <integer>12600</integer>
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        </plist>
    Applications
        /Applications/Acrobat 6.0 Professional/Acrobat 6.0.2 Professional.app
        - N/A
        /Applications/Acrobat 6.0 Professional/Acrobat Distiller 6.0.2.app
        - com.adobe.distiller
        /Applications/Adobe/Acrobat.com.app
        - com.adobe.mauby.UUID.1
        /Applications/Adobe/Adobe Help.app
        - chc.UUID.1
        /Applications/Bible Explorer 4.app
        - com.BE8.wordsearchbible.corp
        /Applications/DivX Converter.app
        - N/A
        /Applications/DivX Player.app
        - com.divx.DivX_Player
        /Applications/DivX/DivX Community.app
        - com.spritec.DVD
        /Applications/DivX/DivX Products.app
        - com.spritec.DVD
        /Applications/DivX/DivX Support.app
        - com.spritec.DVD
        /Applications/DivX/Uninstall DivX for Mac.app
        - com.divxinc.uninstalldivxformac
        /Applications/FOX News Live.app
        - FoxPlayerAIR.UUID.1
        /Applications/Flip4Mac/WMV Player.app
        - net.telestream.wmv.player
        /Applications/Garmin Express.app
        - com.garmin.renu.client
        /Applications/Garmin WebUpdater.app
        - com.garmin.WebUpdater
        /Applications/Hewlett-Packard/HP Image Edit.app
        - com.hp.hpimageedit
        /Applications/Hewlett-Packard/HP Image Print.app
        - com.hp.photo.imageprint
        /Applications/Hewlett-Packard/HP Image Zone.app
        - com.hp.imagezone
        /Applications/Hewlett-Packard/HP Instant Share.app
        - com.hp.photo.instantshare
        /Applications/Hewlett-Packard/HP Panorama Stitching.app
        - com.hp.PanoramaStitching
        /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP E-mail Portal/HP E-mail Portal
        - N/A
        /Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app
        - com.hp.director.docker
        /Applications/Hewlett-Packard/HP Software Update.app
        - com.hp.softwareupdate
        /Applications/Hewlett-Packard/HP Uninstaller
        - N/A
        /Applications/Karaoke Maker/Audacity.app
        - net.sourceforge.audacity
        /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute
        - com.macromedia.Contribute
        /Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute/Contents/MacOS/Contribute
        - N/A
        /Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8
        - com.macromedia.Dreamweaver
        /Applications/Macromedia Studio 8/Macromedia Extension Manager/Extension Manager.app
        - com.macromedia.ExtensionManager
        /Applications/Macromedia Studio 8/Macromedia Fireworks 8/Fireworks 8.app
        - com.macromedia.fireworks
        /Applications/Macromedia Studio 8/Macromedia Flash 8 VideoEncoder/Flash 8 Video Encoder.app
        - com.macromedia.FLVEncoder
        /Applications/Macromedia Studio 8/Macromedia Flash 8/Flash 8.app
        - com.macromedia.flash.8
        /Applications/Microsoft AutoUpdate.app
        - com.microsoft.autoupdate
        /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
        - com.MindVision.VISEX
        /Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer/Contents/MacOSClassic/Handheld Sync Installer
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Microsoft Language Register/Microsoft Language Register
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Remote Desktop Connection/Remote Desktop Connection
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer
        - N/A
        /Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer/Contents/MacOS/Windows Media Installer
        - N/A
        /Applications/Microsoft Office 2004/MSN Messenger.app
        - Microsoft/com.microsoft.Messenger
        /Applications/Microsoft Office 2004/Microsoft Entourage
        - N/A
        /Applications/Microsoft Office 2004/Microsoft Excel
        - N/A
        /Applications/Microsoft Office 2004/Microsoft PowerPoint
        - N/A
        /Applications/Microsoft Office 2004/Microsoft Word
        - N/A
        /Applications/Microsoft Office 2004/Office/Alerts Daemon.app
        - Microsoft/com.microsoft.AlertsDaemon
        /Applications/Microsoft Office 2004/Office/Database Utility
        - N/A
        /Applications/Microsoft Office 2004/Office/Equation Editor
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Cert Manager.app
        - com.microsoft.certmgr
        /Applications/Microsoft Office 2004/Office/Microsoft Clip Gallery
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Database Daemon
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Error Reporting.app
        - com.microsoft.error_reporting
        /Applications/Microsoft Office 2004/Office/Microsoft Graph
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Office Notifications
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Query
        - N/A
        /Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app
        - com.microsoft.entourage.syncservices
        /Applications/Microsoft Office 2004/Office/Organization Chart
        - N/A
        /Applications/Microsoft Office 2004/Office/Project Gallery Launcher
        - N/A
        /Applications/Open XML Converter.app
        - com.microsoft.OfficeConverter
        /Applications/OpenOffice.app
        - org.openoffice.script
        /Applications/Quicken 2007/Quicken 2007
        - com.intuit.quicken
        /Applications/Quicken 2007/Quicken 2007/Contents/MacOS/Quicken 2007
        - N/A
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer
        - com.intuit.ero
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer/Contents/MacOSClassic/Emergency Records Organizer
        - N/A
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Home Inventory.app
        - com.intuit.HomeInventory
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Backup Utility.app
        - com.intuit.quicken.dotmac
        /Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Scheduler
        - N/A
        /Applications/RealPlayer Converter.app
        - com.real.converter
        /Applications/RealPlayer.app
        - com.RealNetworks.RealPlayer
        /Applications/TorBrowser.app
        - N/A
        /Applications/Utilities/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Applications/Utilities/Adobe Utilities.localized/Adobe Updater6/Adobe Updater.app
        - "com.Adobe.ESD.AdobeUpdaterApplication"
        /Library/Application Support/Adobe/AdobePDF.app
        - com.Adobe.print.AdobePDF.bef
        /Library/Application Support/DivX/DivXUpdater.app
        - com.divx.DivXUpdater
        /Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app
        - com.hp.rulesprocessor
        /Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app
        - com.hp.HPScheduler
        /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater
        - N/A
        /Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOS/HP Software Updater
        - N/A
        /Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app
        - com.microsoft.helpviewer
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
        - com.microsoft.openxml.chartconverter.app
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
        - com.microsoft.openxml.excel.app
        /Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.app
        - com.microsoft.openxml.word.app
        /Library/Application Support/Microsoft/Office Converter Support/pptfc.app
        - com.microsoft.openxml.powerpoint.app
        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        - com.microsoft.silverlight.sllauncher
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        - com.apple.ScriptEditor.id.cocoa-applet-template
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        - com.apple.ScriptEditor.id.droplet-with-settable-properties-template
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        - com.apple.ScriptEditor.id.file-processing-droplet-template
        /Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
        - com.apple.ScriptEditor.id.image-file-processing-droplet-template
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/flashplayer
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_burn_cd.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_export_images.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_import_images.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_panorama_stitch.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_folders.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_edit.app
        - N/A
        /Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_print.app
        - N/A
        /Library/Documentation/User Guides and Information.localized/Apple Hardware Test Read Me.app
        - com.apple.AppleHardwareTestReadMe
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
        - com.adobe.air.ApplicationInstaller
        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
        - com.adobe.air.Template
        /Library/Image Capture/Scripts/Import and View with iPhoto.app
        - com.hp.iPhoto.icautotask
        /Library/Parallels/Parallels Mounter.app
        - com.parallels.server.mounter
        /Library/Printers/hp/Fax/fax.backend
        - com.hp.fax
        /Library/Printers/hp/Fax/rastertofax.filter
        - com.hp.rastertofax
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        - com.hp.print.cups.filter.commandtohp
        /Library/Printers/hp/cups/filters/pdftopdf.filter
        - com.hp.print.cups.filter.pdftopdf
        /Library/Printers/hp/cups/tools/autosetup.tool
        - com.hp.print.autosetup
        /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
        - com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
        /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
        - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
        /Users/USER/Library/Caches/com.adobe.Reader.ARM/UUID/Adobe Reader Updater.app
        - com.adobe.ARM
        /mike's old computer/Adobe/AdobePDF.app
        - com.Adobe.print.AdobePDF.bef
        /mike's old computer/Adobe/Installers/R2/Setup.app
        - com.adobe.Installers.Setup
        /mike's old computer/Deimos Rising/Deimos Rising
        - N/A
        /mike's old computer/IA_Installers/TypingMaster_for_Mac/TypingMasterMac.app
        - N/A
        /mike's old computer/TypingMasterMac/UninstallerData/Uninstall TypingMaster for Mac.app
        - N/A
        /mike's old computer/TypingMasterMac/itutoreng.app
        - N/A
        /mike's old computer/adobe applications/Adobe GoLive CS/Adobe GoLive CS.app
        - com.adobe.GoLive
        /mike's old computer/adobe applications/Adobe Illustrator CS/2.app
        - com.adobe.illustrator
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        - com.adobe.InDesign
        /mike's old computer/adobe applications/Adobe InDesign CS/Plug-Ins/Online/AUMLibrary.cfm/Contents/SharedSupport/Adobe Update Manager.app
        - com.adobe.ESD.AUM
        /mike's old computer/adobe applications/Adobe Photoshop CS/Adobe ImageReady CS.app
        - com.adobe.ImageReady
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        - com.adobe.Photoshop
        /mike's old computer/adobe applications/Adobe Version Cue/Uninstall Adobe Version Cue.app
        - N/A
        /old computer stuff/At Ease Setup Folder/At Ease Setup
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Apple System Profiler
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Calculator
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Chooser
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/FaxStatus
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Graphing Calculator
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Browse the Internet
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Connect To...
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Mail
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Key Caps
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Note Pad
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Remote Access Status
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Scrapbook
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Sherlock
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/SimpleSound
        - N/A
        /old computer stuff/OLDIESystem Folder/Apple Menu Items/Stickies
        - N/A
        /old computer stuff/OLDIESystem Folder/Application Support/IntelliTools/Classic Sending Helper
        - N/A
        /old computer stuff/OLDIESystem Folder/Application Support/Norton AntiVirus ƒ/NAV Small Scanner
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Appearance
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Apple Menu Options
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/AppleTalk
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/ColorSync
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Configuration Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Control Strip
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Date & Time
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/DialAssist
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Energy Saver
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Extensions Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/File Exchange
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/File Sharing
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/General Controls
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Infrared
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Internet
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Keyboard
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Location Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Memory
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Microsoft Office Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Modem
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Monitors & Sound
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Mouse
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Numbers
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/QuickTime™ Settings:™ Settings:
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/QuikSync
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Remote Access
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Speech
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Startup Disk
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/TCP:IP
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Text
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Users & Groups
        - N/A
        /old computer stuff/OLDIESystem Folder/Control Panels/Web Sharing
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Application Switcher
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/ColorSync Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Control Strip Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Desktop PrintMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Desktop Printer Spooler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/FBC Indexing Scheduler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/FaxMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Find/Find by Content Indexing
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Folder Actions
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Norton Scheduler
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/PrintMonitor
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Time Synchronizer
        - N/A
        /old computer stuff/OLDIESystem Folder/Extensions/Web Sharing Extension
        - N/A
        /old computer stuff/OLDIESystem Folder/Help/Apple Help Viewer/Help Viewer
        - N/A
        /old computer stuff/OLDIESystem Folder/MacTCP DNR
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/Desktop Printer Manager
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/Network Setup Scripting
        - N/A
        /old computer stuff/OLDIESystem Folder/Scripting Additions/URL Access Scripting
        - N/A
        /old computer stuff/OLDIESystem Folder/System Extensions (Disabled)/AOL 5.0 Backup Installer
        - N/A
        /old computer stuff/Tony Hawk's Pro Skater 4/Tony Hawk's Pro Skater 4.app
        - com.aspyr.thps4
    Frameworks
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        - com.adobe.AIR
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        - com.divx.divxtoolkit
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        - com.eSellerate.EWSMac67108868
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        - com.hp.print.HPSmartPrint
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        - com.google.MacFUSE
        /Library/Frameworks/PrintMeSSL.framework
        - com.efi.printme.ssl
        /Library/Frameworks/TSLicense.framework
        - net.telestream.license
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        - com.divx.divxprefs
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        - net.telestream.wmv.prefpane
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        - com.google.MacFUSE
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        - info.emagic.driver.unitor
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        - com.parallels.cmplugin
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        - com.adobe.adobecp
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        - com.macromedia.FlashPlayer-10.6.plugin
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        - com.adobe.adobecp20
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        - com.adobe.acrobat.pdfviewer
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        - net.telestream.wmv.plugin
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        - com.garmin.GarminGpsControl
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        - com.google.googletalkbrowserplugin
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        - com.apple.plugin.iPhotoPhotocast
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        - com.macromedia.flashpaper.pde.FlashPaperPDE
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        - com.Adobe.print.AdobePDF.pde
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        - com.apple.garageband.quicklookgenerator
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        - com.citrixonline.mac.WebDeploymentPlugin
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        /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
        /Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse.dylib. dSYM/Contents/Resources/DWARF/libfuse.dylib
        /Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse_ino64. dylib.dSYM/Contents/Resources/DWARF/libfuse_ino64.dylib
        /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/Frameworks /Core.framework/Versions/3.0/Libraries/libHPIOnetsnmp.5.dylib
        /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/B/Resources/lib/SxC FReader.dylib
        /Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/Resources/lib/SxC FReader.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libnspr4.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libnssckbi.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libplc4.dylib
        /Users/USER/Library/Application Support/AOL Desktop/Security/libplds4.dylib
        /Users/USER/Library/Application Support/Firefox/Profiles/w5owlxqa.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
        /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
        /Users/USER/Library/Caches/com.apple.ScreenSaver.Engine/com.apple.vision/com.ap ple.vision.64FaceCoreCLKernel.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libpbodbc3.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-jni-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-pb-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-rw-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/libps-util-gcc2-v8_50.dylib
        /mike's old computer/adobe applications/Adobe Version Cue/tomcat/webapps/ROOT/WEB-INF/components/com.adobe.bauhaus.nativecomm/res/VCF oundation.dylib
        /usr/lib/libgutenprint.2.0.3.dylib
        /usr/local/lib/libfreetype.6.3.16.dylib
        /usr/local/lib/libfreetype.6.dylib
        /usr/local/lib/libfreetype.dylib
        /usr/local/lib/libfuse.2.dylib
        /usr/local/lib/libfuse_ino64.2.dylib
    Installations
        Norton AntiVirus Application: 6/20/10, 10:21 PM
        Symantec Scheduler: 6/20/10, 10:21 PM
        Microsoft® Silverlight™ Browser Plug-In: 6/19/10, 8:25 PM
        Parallels Desktop 5 for Mac: 6/10/10, 6:02 AM
        MacFUSE Core: 6/10/10, 6:03 AM
    Elapsed time (sec): 317
    <Edited By Host>

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • My Computer is running slow, please help 15-inch, Mid 2012 2.3 GHz Intel Core i7

    Do i have a virus? so i need to get more ram? what should i do??
    Problem description:
    My computer is running slow, why?
    EtreCheck version: 2.0.6 (91)
    Report generated October 28, 2014 at 10:39:06 PM PDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 4 days 1:10:48
    Disk Information: ℹ️
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (257.95 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [running] com.hp.devicemonitor.plist Support
      [running] com.hp.productresearch.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      TuneupMyMac Application (/Applications/TuneupMyMac.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions: ℹ️
      Searchme
      SlickSavings
      Amazon Shopping Assistant
      Ebay Shopping Assistant
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          6% Safari
          4% PluginProcess
          1% hidd
          1% com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
      236 MB Safari
      86 MB PluginProcess
      64 MB WindowServer
      52 MB com.apple.WebKit.Networking
      39 MB softwareupdated
    Virtual Memory Information: ℹ️
      59 MB Free RAM
      1.63 GB Active RAM
      1.65 GB Inactive RAM
      732 MB Wired RAM
      1.27 GB Page-ins
      25 MB Page-outs

    Ok I have done this, i hope i did it right and ill see if its working any better,
    EtreCheck version: 2.0.6 (91)
    Report generated October 29, 2014 at 7:07:14 PM PDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1440 x 900
      NVIDIA GeForce GT 650M - VRAM: 512 MB
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 0:5:52
    Disk Information: ℹ️
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (266.64 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [running] com.hp.devicemonitor.plist Support
      [running] com.hp.productresearch.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      TuneupMyMac UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          5% com.apple.WebKit.WebContent
          2% WindowServer
          1% Safari
          1% identityservicesd
          1% fontd
    Top Processes by Memory: ℹ️
      159 MB com.apple.WebKit.WebContent
      159 MB Safari
      112 MB mds_stores
      82 MB ocspd
      56 MB WindowServer
    Virtual Memory Information: ℹ️
      1.69 GB Free RAM
      1.60 GB Active RAM
      320 MB Inactive RAM
      673 MB Wired RAM
      338 MB Page-ins
      0 B Page-outs

  • A script in this mouvie is causing Adobe Flash Player 10 to run slowy

    Hello, my english is horrible, but i will try to explain. On my laptop when i try to open certain sites  i see this error message :
    A script in this mouvie is causing Adobe Flash Player 10 to run slowy. If it continue to run your computer may become unresponsive! Do you want yo abort the script.
    When i chose NO the site is open but run slowly. My internet connection is excellent. This message i see on Windows Hp , vista , and Windows 7. Also with IE, opera, firefox , chrome.
    My laptop is http://www.asus.com/product.aspx?P_ID=YxnYGjoMzEzmz0Hn ,
    Eee PC 1000H,
    DDR2
    SO-DIMM     1GB
    Intel® Atom N270
    HDD 160GB     
    10.1" - 1024x600 (WSVGA)
    for example : http://eurochance.bg/viz/viz.htm with this site i have troubles
    Thanks

    Is there any from adobe support read here on this forum?
    No answer on e-mail too?!?!?

  • PDF error A script in this movie is causing Adobe Flash Player 10 to run slowly.

    When opening a PDF of a website using Acrobat 9.0 Professional, I am recieiving the following notification.
    A script in this movie is causing Adobe Flash Player 10 to run slowly.  If it continues to run, you computer may become unresponsive.  Do you want to abort the script?
    The error does not occur when viewing the live website from which the PDF was made.
    I recieve the same error when trying to open the PDF on other PCs using Adobe Reader 9.
    I have updated the flash player on each of the PCs as well.
    I am wondering if anyone has any ideas or insight regarding why I am recieving this notification.
    Thank you

    I'm suddenly getting the same error message, on a variety of web sites.  I'm running Windows Vista on a fairly high-end desktop, and I haven't added any new software lately.  This just started up out of nowhere.  When searching for this error message on the web, people are asking this same question all over the place, and no one has an answer.  Does Adobe ever monitor these forums?

  • Computer is running slow

    Hello kind and wonderful Mac Forumers!
    My computer is running really slowly. How do I change that?
    I've run the Entrecheck and the report is below.
    Problem description:
    My computer is running slow.
    EtreCheck version: 2.0.11 (98)
    Report generated November 24, 2014 at 11:12:30 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 3 days 2:58:37
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (191.64 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
      /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/AVG AntiVirus.app
      [loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
    Launch Agents: ℹ️
      [running] com.avg.Antivirus.gui.plist Support
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.avg.Antivirus.infosd.plist Support
      [running] com.avg.Antivirus.services.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          3% WindowServer
          3% Safari
          1% Microsoft Excel
          1% Dropbox
          0% AppleSpell
    Top Processes by Memory: ℹ️
      150 MB Safari
      86 MB Microsoft Word
      77 MB Finder
      73 MB Mail
      64 MB WindowServer
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.26 GB Active RAM
      1.23 GB Inactive RAM
      570 MB Wired RAM
      2.31 GB Page-ins
      126 MB Page-outs

    Uninstall the AVG anti-virus software. It doesn't offer much protection, and can cause slowdowns.
    Further reading:
    http://www.thesafemac.com/mmg-antivirus/

  • Flash player refuses to run.

    flash player refuses to run. have tried all the fixes but am unsuccessful....

    Welcome to the Adobe Forums.
    The more information you supply about your situation, the better equipped other community members will be to answer. Please supply the following Information:
        •    Adobe product and version number
        •    Operating system and version number
        •    Browser and version number (where applicable)
        •    The full text of any error message(s)
        •    What you were doing when the problem occurred
        •    Screenshots of the problem (if possible)
        •    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • My computer is running slow

    I ran a Etresoft Report and this is what it says. Can anyone help me?
    Problem description:
    My computer is running slow.
    EtreCheck version: 2.0.11 (98)
    Report generated November 24, 2014 at 11:12:30 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2010) (Verified)
      MacBook Pro - model: MacBookPro7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 3 days 2:58:37
    Disk Information: ℹ️
      Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (191.64 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
      /etc/sysctl.conf - Exists
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/AVG AntiVirus.app
      [loaded] com.avg.Antivirus.OnAccess.kext (2015.0 - SDK 10.8) Support
    Launch Agents: ℹ️
      [running] com.avg.Antivirus.gui.plist Support
      [loaded] com.google.keystone.agent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.avg.Antivirus.infosd.plist Support
      [running] com.avg.Antivirus.services.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
      JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      WebEx64: Version: 1.0 - SDK 10.6 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          3% WindowServer
          3% Safari
          1% Microsoft Excel
          1% Dropbox
          0% AppleSpell
    Top Processes by Memory: ℹ️
      150 MB Safari
      86 MB Microsoft Word
      77 MB Finder
      73 MB Mail
      64 MB WindowServer
    Virtual Memory Information: ℹ️
      33 MB Free RAM
      1.26 GB Active RAM
      1.23 GB Inactive RAM
      570 MB Wired RAM
      2.31 GB Page-ins
      126 MB Page-outs

    Once you have that Anti-Virus situation resolved, everymac.com says you computer can run MUCH more RAM under certain circumstances:
    Standard RAM:
    4 GB
    Maximum RAM:
    16 GB*
    Details:
    4 GB of RAM pre-installed as two 2 GB modules, no slots free.
    *Originally, both the official and actual maximum RAM was 8 GB. However, as confirmed by site sponsor OWC,if running OS X 10.7.5 or higher, updated with the latest EFI, and equipped with proper specification memory modules, this model can support up to 16 GB of RAM.
    from:
    http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-2-duo-2 .4-aluminum-13-mid-2010-unibody-specs.html

  • "A script in this movie is causing Adobe Flash Player 9 to run slowly. If it continues ...

    I'm continually getting a "movie script error" in regards to
    a looping interactive. The following message: "A script in this
    movie is causing Adobe Flash Player 9 to run slowly. If it
    continues to run, your computer may become unresponsive. Do you
    wish to abort the script?" frustratingly comes up despite numerous
    startups and taking off information from the server. It seemed to
    occur slightly after uploading some content to the admin server
    which delivers the info to flash upon rebooting. However this last
    time it just cycles through a small portion frantically. How do I
    find out where the problem is and fix it?
    any clues?
    thanks in advance, Patrick

    Hi Patrick and welcome to our community
    What product are you using? This is the forum for Adobe
    RoboHelp. Your post seems to imply that you are using a Flash
    output of some type. Is it FlashHelp? Or are you possibly dealing
    with Adobe Captivate? Or maybe Flash itself?
    Cheers... Rick

  • "Script is causing Flash Player 9 to run slowly"

    Hello,
    Ever since I changed over to a MAC OS X running Flash CS3,
    I've been running into problems. One of the problems that I'm
    facing is when I publish my fla file within Flash and view the
    HTML, it views ok. But when I upload my swf and html to my server
    my swf doesn't play and I receive a browser message:
    A script in this movie is causing Adobe Flash Player 9 to run
    slowly. If it continues to run, your computer may become
    unresponsive. Do you want to abort the script?
    My publish settings for my fla is:
    Version: Flash Player 8 (even if I change this version to
    Flash Player 9 I still get the browser message.
    Load order: Bottom up
    ActionScript version: Actionscript 2.0
    And I've also tried embedding the swf in Dreamweaver CS3 but
    I still receive the browser message. In the first frame of my fla
    file, I do have #include "script.as" and there are no errors in
    this script.as file. I initially created this fla on a PC using
    Flash 8 and now on Flash CS3 my thumbnail images don't show.
    Can anyone tell me what I'm doing wrong?
    Thanks so much!

    Your loader is wrong.
    It seems that you try to load _root (the main/root movie)
    itself but it's
    not possible as the loader is inside _root.
    Content must be loaded inside a child movie of _root.
    Anyway, I don't think that it's this part that triggers the
    message as
    there's not loop inside.
    Don't you have code elsewhere?
    Henri
    http://www.kitmap.fr
    "respondplease" <[email protected]> a
    écrit dans le message de
    news: fi21rd$em0$[email protected]..
    > Hello,
    >
    > Ever since I changed over to a MAC OS X running Flash
    CS3, I've been
    > running
    > into problems. One of the problems that I'm facing is
    when I publish my
    > fla
    > file within Flash and view the HTML, it views ok. But
    when I upload my swf
    > and
    > html to my server my swf doesn't play and I receive a
    browser message:
    >
    > A script in this movie is causing Adobe Flash Player 9
    to run slowly. If
    > it
    > continues to run, your computer may become unresponsive.
    Do you want to
    > abort
    > the script?
    >
    > My publish settings for my fla is:
    > Version: Flash Player 8 (even if I change this version
    to Flash Player 9 I
    > still get the browser message.
    > Load order: Bottom up
    > ActionScript version: Actionscript 2.0
    >
    > And I've also tried embedding the swf in Dreamweaver CS3
    but I still
    > receive
    > the browser message. In the first frame of my fla file,
    I do have #include
    > "script.as" and there are no errors in this script.as
    file. I initially
    > created
    > this fla on a PC using Flash 8 and now on Flash CS3 my
    thumbnail images
    > don't
    > show.
    >
    > Can anyone tell me what I'm doing wrong?
    >
    > Thanks so much!
    >
    >

  • I attempted to download macromedia authorware web player for elearning course but program hangs up

    I needed to download two programs in order to view the course material for an elearning course.  I was able to download one but the other seems to be hanging up.  It states loading and goes no further.  The course is Macromedia authorware web player.  And it does not show a movie but shows "Loading".
    Now when I try to reload it comes up at the download site  "loading".  Anyone have a similar problem.

      Hi everyone,
    Just thought I would give you an update on my problem. I was contacted by the lovely Matt from Adobe customer care, who was right on the ball as far as accessing my problem and was as helpful as can be. I just thought I would post his reply to my email to let everyone here know that Adobe do have a customer care line and people there to help us.
    From Matthew:
    Hello bmw14,
    First, if you send me your phone number, I can call you directly to try to resolve your issue more quickly.
    With regards to the problems you’re having, the course book is probably indicating these older Flash and Authorware Player versions simply because they were contemporary when the book was authored. The Player teams put a lot of work into ensuring that new versions can play any content that worked in the previous versions. So my recommendation is to uninstall any older versions, and just install the most recent versions of the players. These should be capable of playing any content that was authored for use by players 5 & 7 ,etc.
    Let me know if this helps, or if you’d like a call, or if we should consider the problem solved.
    Sincerely,
    Matthew

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