FLASH PLAYER 10.1 does not work on my 32bit browser
the newest version of FLASH PLAYER 10.1 would not work on my 32bit FIREFOX browser. so I installed flash player on a 32bit VERSION of internet explorer. it worked fine for a few days till ADOBE asked me if i wanted to update my player. NOW IT DOES NOT WORK ! ! ! NOW IT DOES THE SAME "GREEN FLASHING BLANK SCREEN THING" THAT IT DOES ON MY FIREFOX BROWSER ! ! ! WHAT GIVES ? ! ? ! ? !
Hello I have a Dell inspiron 6400 computer with window's home vista and with the latest standard Internet explorer. i was enjoying the fact that i could watch Youtube and other such sites until i was prompt to downlaod the latest version (10.1) flash player. which like anyone else I did, but not the mcfee anti virious as it would be inconflicsion with Norton anti virious.
Now when i go to view a youtube etc I just get a blank or black screen.
Please how can i rectify this problem
ta,
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can any one help?
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Date: Wed, 14 Apr 2010 10:01:33 -0600
Subject: Flash Player flash player download web site not working
Hi newcomer76, Please post back your operating system and if any applicable Service Packs, any and all browsers that you use with the versions.
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> -
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Hallo,
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Google Update 1.2.183.23
Java Deployment Toolkit 6.0.210.7
Java (TM) Platform SE 6 U21
Microsoft DRM (DRM Store Netscape Plugin) 9.0.0.4503
Microsoft DRM (DRM Netscape Network Object) 9.0.0.4503
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Windows Presentation Foundation 3.5.30729.1
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Microsoft Corporation
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XML DOM Document 6.0
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XSL Template 6.0
XML HTPP 6.0
Google Inc
Google Side Bar
Google Toolbar Notifier BHO
Google Toolbar Helper
Google Toolbar
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Java(tm) Plug-In 2SSV Helper
Java Plug-in 1.6.0_21
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Symantec Corporation
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Symantec NCO BHO
Norton Toolbar
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Adobe Systems,Incorporated
Adobe PDF Link Helper
Adobe PDF Reader
(Not verified) Microsoft Corporation
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XML HTTP 3.0
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XML DOM Document 6.0
Free Threaded XML DOM Document 6.0
XML Schema Cache 6.0
XSL Template 6.0
XML HTTP 6.0
Scripting Dictionary
Free Threaded XML DOM Document
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Free Threated XML DOM Document 3.0
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XSL Template 3.0
XML Data Source Object 3.0
XML Data Source Object
Sun Microsystems,Inc.
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Java Plug-in 1.6.0_21
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Java Plug-in 1.6.0_21 6.0.210.7
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It's clear now that some java add-ons have been installed!
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BIG thanks to you!! -
Flash Player And adobe reader not working and downloads don't work
I have IE 8 and windows vista and everything has worked great for 2 years until 2 or 3 weeks ago. At that time my flash player stopped working so I could no longer get videos , streaming stock quotes, weather map loops, etc and when I go to websites that use Flash (i.e. Piaaz Hut) it wouldn't work. Also, at that same time my adobe reader stopped working properly and I can't view mosy PDF Files.
I have gone through many of the posts on this forum and have tried many of the fixes, but none have work for me.
I tried to uninstall the Flash Player, but I didn't use the Adobe uninstaller.
Whenever I try to update or load the Flash player, a dialog box with the globe tossing papers to the folder appears and then after a few seconds I get the the message that IE can't install_flash_player_ax.exe from fp download.adobe.com, and then a message that says IE was not able to open this internet site. The requested site is either unavailable or cannot be found.
In control panel programs I have listed
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Shockwave Flash object 10.0.42.34
Adobe PDF Link Helper
Adobe PDF Reader
Macromedia Shockwave Active X Control 10.1
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ThanksOk, I tried to download the firefox browser but IE wouldn't let me download it. My friend downloaded it from their computer to a flash drive and I loaded it to my computer from the flash drive. The download of Firefox from the flash drive worked, and now I'm using Firefox & both my adobe flash player and my adobe reader are working just great.
However, neither the flash player nor the reader are working if I use IE, so I guess I will just have to use Firefox as my browser.
I'm going to mark my question as answered since I really don't care that I have to use Firefox instead of IE,although I can't understand why it works using Firefox but not using IE.
Thank you so much for your assistance in walking me step-by-step through this problem until I was able to reach a satisfactory solution. -
Flash Player plug in does not install
The material sent by C F McBlob was kindly sent but does not work. I downloaded the correct zip file, installed Flash player on this machine, and still get messages from web sites that Flash Player is needed. This computer has win 7 32 bit Enterprise edition; the computer I have that works with flash player is WIn7 32 bit professional edition. Is there a difference? The control panel information is that the plugin is not installed. Do I need to turn off the McAfee firewall in order to install this?
I think I posted the wrong file. The one I just found - which I believe you asked for - is full of the same error message in hundreds of lines, to wit: (The bottom of the file contains a different error code in about a dozen lines). I am sorry - a novice error.
=O====== M/11.6.602.180 2013-03-28+03-12-16.740 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.6b01902f938b298960e5a599fe4acdfbec0178d3\install_flash_player_a x.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash9f.ocx 5
0006 [I] 00000018
0007 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash9f.ocx 5
0008 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_6_602_180.ocx
0009 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0010 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0011 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0012 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0013 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0014 [I] 00000012
=X====== M/11.6.602.180 2013-03-28+03-12-18.725 ========
=O====== M/11.6.602.180 2013-04-02+23-05-22.888 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.1a2459d74f054078fbdaa435cdf3c62bcddab460\install_flash_player_a x.exe" -install -iv 8 -au 0
0001 [F] 00001041
=X====== M/11.6.602.180 2013-04-02+23-05-23.037 ========
=O====== M/11.6.602.180 2013-04-02+23-13-05.441 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.1a2459d74f054078fbdaa435cdf3c62bcddab460\install_flash_player_a x.exe" -install -iv 8 -au 0
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_6_602_180.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.dll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0011 [I] 00000012
=X====== M/11.6.602.180 2013-04-02+23-13-08.939 ========
=O====== M/11.6.602.180 2013-04-25+16-38-35.790 ========
0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe" -update activex
0001 [E] 00001039
=X====== M/11.6.602.180 2013-04-25+16-38-45.092 ========
2013-4-28+0-14-0.714 [error] 1223 1058
2013-4-28+1-14-0.457 [error] 1223 1058
2013-4-28+8-4-54.170 [error] 1223 1058
2013-4-28+17-44-50.640 [error] 1223 1058
2013-4-28+18-14-0.173 [error] 1223 1058
2013-4-28+19-14-0.349 [error] 1223 1058
2013-4-28+20-14-0.287 [error] 1223 1058
2013-4-28+21-14-0.209 [error] 1223 1058
2013-4-29+1-3-57.203 [error] 1223 1058
2013-4-29+1-3-57.328 [error] 1223 1058
2013-4-29+1-14-0.245 [error] 1223 1058
2013-4-29+8-2-34.779 [error] 1223 1058
2013-4-29+8-14-0.151 [error] 1223 1058
2013-4-29+9-14-0.138 [error] 1223 1058
2013-4-29+17-48-7.686 [error] 1223 1058
2013-4-29+18-14-0.198 [error] 1223 1058
2013-4-29+20-20-31.326 [error] 1223 1058
2013-4-29+21-22-1.970 [error] 1223 1058
2013-4-29+22-14-0.196 [error] 1223 1058
2013-4-30+8-18-18.967 [error] 1223 1058
2013-4-30+16-42-7.437 [error] 1223 1058
2013-4-30+17-14-0.15 [error] 1223 1058
2013-4-30+18-14-0.194 [error] 1223 1058
2013-4-30+19-14-0.347 [error] 1223 1058
2013-4-30+20-14-0.219 [error] 1223 1058
2013-4-30+21-14-0.213 [error] 1223 1058
2013-4-30+22-14-0.36 [error] 1223 1058
2013-4-30+23-14-0.198 [error] 1223 1058
2013-5-1+0-14-0.201 [error] 1223 1058
2013-5-1+1-14-0.309 [error] 1223 1058
2013-5-1+8-24-55.390 [error] 1223 1058
2013-5-1+9-14-0.267 [error] 1223 1058
2013-5-1+10-14-0.972 [error] 1223 1058
2013-5-1+11-14-0.166 [error] 1223 1058
2013-5-1+12-19-3.939 [error] 1223 1058
2013-5-1+18-21-58.30 [error] 1223 1058
2013-5-1+19-14-0.200 [error] 1223 1058
2013-5-1+20-14-0.249 [error] 1223 1058
2013-5-2+8-48-56.281 [error] 1223 1058
2013-5-2+16-0-9.125 [error] 1223 1058
2013-5-2+16-14-0.38 [error] 1223 1058
2013-5-2+17-14-0.199 [error] 1223 1058
2013-5-2+18-14-0.293 [error] 1223 1058
2013-5-2+20-35-19.578 [error] 1223 1058
2013-5-2+22-30-30.797 [error] 1223 1058
2013-5-2+23-14-0.155 [error] 1223 1058
2013-5-3+0-14-0.191 [error] 1223 1058
2013-5-3+0-14-0.224 [error] 1223 1058
2013-5-3+1-14-0.294 [error] 1223 1058
2013-5-3+8-44-3.403 [error] 1223 1058
2013-5-3+15-15-39.628 [error] 1223 1058
2013-5-3+16-14-0.192 [error] 1223 1058
2013-5-3+17-14-0.193 [error] 1223 1058
2013-5-3+20-3-54.107 [error] 1223 1058
2013-5-3+20-14-0.234 [error] 1223 1058
2013-5-3+21-14-0.195 [error] 1223 1058
2013-5-4+0-52-54.617 [error] 1223 1058
2013-5-4+1-14-0.189 [error] 1223 1058
2013-5-4+8-27-26.527 [error] 1223 1058
2013-5-5+14-43-56.232 [error] 1223 1058
2013-5-5+15-14-0.462 [error] 1223 1058
2013-5-5+17-53-0.404 [error] 1223 1058
2013-5-5+18-14-0.194 [error] 1223 1058
2013-5-5+20-43-20.734 [error] 1223 1058
2013-5-6+2-10-3.984 [error] 1223 1058
2013-5-6+2-14-1.919 [error] 1223 1058
2013-5-6+3-15-41.706 [error] 1223 1058
2013-5-6+4-14-1.325 [error] 1223 1058
2013-5-6+5-14-0.334 [error] 1223 1058
2013-5-6+6-14-0.337 [error] 1223 1058
2013-5-6+8-21-47.160 [error] 1223 1058
2013-5-6+16-18-0.775 [error] 1223 1058
2013-5-6+17-14-0.360 [error] 1223 1058
2013-5-6+20-23-0.811 [error] 1223 1058
2013-5-6+21-50-21.827 [error] 1223 1058
2013-5-6+22-14-0.143 [error] 1223 1058
2013-5-6+23-14-0.155 [error] 1223 1058
2013-5-7+0-14-0.150 [error] 1223 1058
2013-5-7+8-51-47.826 [error] 1223 1058
2013-5-7+18-14-0.188 [error] 1223 1058
2013-5-7+19-36-3.796 [error] 1223 1058
2013-5-7+20-14-0.223 [error] 1223 1058
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=O====== M/11.6.602.180 2013-05-08+03-42-42.639 ========
0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe" -update activex
0001 [E] 00001039
=X====== M/11.6.602.180 2013-05-08+03-42-46.376 ========
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=O====== M/11.6.602.180 2013-05-24+17-48-22.788 ========
0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe" -update activex
=X====== M/11.6.602.180 2013-05-24+17-52-15.368 ========
=O====== M/11.7.700.202 2013-05-24+17-55-16.653 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.7.700.202 2013-05-24+17-55-16.703 ========
=O====== M/11.7.700.202 2013-05-24+17-55-16.653 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.7.700.202 2013-05-24+17-55-16.704 ========
=O====== M/11.7.700.202 2013-05-24+17-55-15.624 ========
0000 [I] 00000010 "C:\ProgramData\Adobe\AIH.6810efccffb736f7296828e7ec7199847d106aa9\install_flash_player_a x.exe" -install -iv 10
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_6_602_180.ocx 5
0003 [I] 00000018
0004 [W] 00001015 C:\Windows\system32\Macromed\Flash\Flash32_11_6_602_180.ocx 5
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_7_700_202.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.dll
0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0010 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0011 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0012 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0013 [W] 00001106
0014 [W] 00001106
0015 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0016 [I] 00000012
=X====== M/11.7.700.202 2013-05-24+17-55-19.860 ========
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2013-6-21+15-31-39.405 [error] 1226 1062
=O====== M/11.7.700.224 2013-06-21+15-31-18.610 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Temp\{DEC962C7-C7CC-40C6-B3BB-495D7EF53D38}\InstallFlashPl ayer.exe" -iv 4
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.dll 5
0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.dll 5
0004 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe 5
0005 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe 5
0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_7_700_224.ocx
0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe
0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.dll
0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0012 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0013 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0014 [W] 00001106
0015 [W] 00001106
0016 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0017 [I] 00000012
=X====== M/11.7.700.224 2013-06-21+15-31-48.125 ========
=O====== M/11.7.700.202 2013-06-21+15-29-24.141 ========
0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe" -update activex
0001 [I] 00000011 1
=X====== M/11.7.700.202 2013-06-21+15-31-48.172 ========
2013-6-21+16-14-0.376 [error] 1223 1058
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2013-7-12+21-27-45.439 [error] 1223 1058
=O====== M/11.7.700.224 2013-07-12+21-43-56.129 ========
0000 [I] 00000010 "C:\Windows\System32\Macromed\Flash\FlashUtil32_11_7_700_224_ActiveX.exe" -update activex
0001 [E] 00001039
=X====== M/11.7.700.224 2013-07-12+21-44-02.989 ========
=O====== M/11.8.800.94 2013-08-06+14-46-34.227 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.94 2013-08-06+14-46-34.286 ========
=O====== M/11.8.800.94 2013-08-06+14-46-31.314 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_8_800_94.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.8.800.94 2013-08-06+14-46-37.381 ========
=O====== M/11.8.800.94 2013-08-06+23-38-24.353 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe" -maintain activex
=X====== M/11.8.800.94 2013-08-06+23-38-28.736 ========
=O====== M/11.8.800.94 2013-08-06+23-42-14.240 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [F] 00001041
=X====== M/11.8.800.94 2013-08-06+23-42-14.398 ========
=O====== M/11.8.800.94 2013-08-06+23-43-20.904 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [F] 00001041
=X====== M/11.8.800.94 2013-08-06+23-43-21.063 ========
=O====== M/11.8.800.94 2013-08-06+23-43-23.776 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [F] 00001041
=X====== M/11.8.800.94 2013-08-06+23-43-23.963 ========
=O====== M/11.8.800.94 2013-08-06+23-43-31.958 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_8_800_94.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.exe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_94_ActiveX.dll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.8.800.94 2013-08-06+23-43-35.551 ========
2013-9-20+2-14-2.596 [error] 1223 1058
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2013-9-27+17-14-0.293 [error] 1223 1058
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2013-9-27+19-14-0.246 [error] 1223 1058
2013-9-27+20-14-0.259 [error] 1223 1058
2013-9-27+21-14-0.240 [error] 1223 1058
2013-9-27+22-14-0.293 [error] 1223 1058
2013-9-27+23-14-0.229 [error] 1223 1058
2013-9-28+0-14-0.280 [error] 1223 1058
2013-9-28+1-14-1.764 [error] 1223 1058
2013-9-28+2-14-0.269 [error] 1223 1058
2013-9-28+4-58-51.281 [error] 1223 1058
2013-9-28+20-14-0.308 [error] 1223 1058
2013-9-28+21-14-1.93 [error] 1223 1058
2013-9-28+22-14-0.737 [error] 1223 1058
2013-9-29+18-32-26.622 [error] 1223 1058
2013-9-29+19-14-1.38 [error] 1223 1058
2013-9-29+20-14-0.556 [error] 1223 1058
2013-9-29+21-14-0.606 [error] 1223 1058
2013-9-29+22-14-0.594 [error] 1223 1058
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2013-9-30+0-14-0.456 [error] 1223 1058
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2013-9-30+2-14-1.7 [error] 1223 1058
2013-9-30+18-42-30.154 [error] 1223 1058
2013-9-30+19-14-0.407 [error] 1223 1058
2013-9-30+20-14-0.319 [error] 1223 1058
2013-9-30+21-14-0.275 [error] 1223 1058
2013-9-30+22-14-0.287 [error] 1223 1058
2013-9-30+23-14-0.277 [error] 1223 1058
2013-10-1+0-14-0.336 [error] 1223 1058
2013-10-1+1-14-0.283 [error] 1223 1058
2013-10-1+2-14-0.380 [error] 1223 1058
2013-10-1+3-14-0.254 [error] 1223 1058
2013-10-1+4-14-0.260 [error] 1223 1058
2013-10-1+16-14-0.394 [error] 1223 1058
2013-10-1+17-14-1.458 [error] 1223 1058
2013-10-1+18-14-0.275 [error] 1223 1058
2013-10-1+19-20-32.17 [error] 1223 1058
2013-10-1+20-14-0.312 [error] 1223 1058
2013-10-1+21-14-0.271 [error] 1223 1058
2013-10-1+22-14-0.337 [error] 1223 1058
2013-10-1+23-14-0.268 [error] 1223 1058
2013-10-2+0-29-4.188 [error] 1223 1058
2013-10-2+1-14-0.265 [error] 1223 1058
2013-10-2+2-14-0.252 [error] 1223 1058
2013-10-2+3-14-0.271 [error] 1223 1058
2013-10-2+4-56-42.842 [error] 1223 1058
2013-10-2+18-14-0.303 [error] 1223 1058
2013-10-2+19-14-0.284 [error] 1223 1058
2013-10-2+20-14-0.285 [error] 1223 1058
2013-10-2+21-14-0.272 [error] 1223 1058
2013-10-2+22-14-0.274 [error] 1223 1058
2013-10-3+0-0-37.878 [error] 1223 1058
2013-10-3+0-14-0.268 [error] 1223 1058
2013-10-3+1-14-0.271 [error] 1223 1058
2013-10-3+2-14-1.274 [error] 1223 1058
2013-10-3+3-14-0.327 [error] 1223 1058
2013-10-3+15-38-58.608 [error] 1223 1058
2013-10-3+16-14-0.499 [error] 1223 1058
2013-10-3+17-14-0.346 [error] 1223 1058
2013-10-3+18-14-0.271 [error] 1223 1058
2013-10-3+19-14-0.275 [error] 1223 1058
2013-10-3+21-6-13.451 [error] 1223 1058
2013-10-3+21-14-0.288 [error] 1223 1058
2013-10-3+22-14-0.259 [error] 1223 1058
2013-10-3+23-14-0.221 [error] 1223 1058
2013-10-4+0-14-0.276 [error] 1223 1058
2013-10-4+1-14-0.278 [error] 1223 1058
2013-10-4+2-14-0.296 [error] 1223 1058
2013-10-4+3-14-0.267 [error] 1223 1058
2013-10-4+4-58-33.703 [error] 1223 1058
2013-10-4+22-14-0.274 [error] 1223 1058
2013-10-4+23-14-0.277 [error] 1223 1058
2013-10-5+0-14-0.263 [error] 1223 1058
2013-10-5+1-14-0.266 [error] 1223 1058
2013-10-5+2-14-0.268 [error] 1223 1058
2013-10-5+17-0-31.502 [error] 1223 1058
2013-10-5+17-14-0.272 [error] 1223 1058
2013-10-5+18-14-0.839 [error] 1223 1058
2013-10-5+19-14-4.240 [error] 1223 1058
2013-10-5+20-14-0.537 [error] 1223 1058
=O====== M/11.8.800.175 2013-10-05+21-09-39.986 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.175 2013-10-05+21-09-40.005 ========
=O====== M/11.8.800.175 2013-10-05+21-09-40.033 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.175 2013-10-05+21-09-40.040 ========
=O====== M/11.8.800.175 2013-10-05+21-09-40.047 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.175 2013-10-05+21-09-40.055 ========
=O====== M/11.8.800.175 2013-10-05+21-09-36.120 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_8_800_175.ocx
0003 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe
0004 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll
0005 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0006 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0007 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0008 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0009 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0010 [W] 00001106
0011 [W] 00001106
0012 [W] 00001024 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe 183
0013 [I] 00000012
=X====== M/11.8.800.175 2013-10-05+21-09-43.384 ========
2013-10-5+21-14-0.363 [error] 1223 1058
2013-10-5+22-14-0.287 [error] 1223 1058
2013-10-5+23-14-0.294 [error] 1223 1058
2013-10-6+0-14-0.265 [error] 1223 1058
2013-10-6+1-14-0.268 [error] 1223 1058
2013-10-6+4-42-44.831 [error] 1223 1058
2013-10-6+17-25-40.814 [error] 1223 1058
2013-10-6+18-14-0.305 [error] 1223 1058
2013-10-6+19-14-0.277 [error] 1223 1058
2013-10-6+20-14-1.869 [error] 1223 1058
2013-10-6+21-14-0.281 [error] 1223 1058
2013-10-6+22-14-0.299 [error] 1223 1058
2013-10-7+2-52-31.48 [error] 1223 1058
2013-10-7+3-14-0.81 [error] 1223 1058
2013-10-7+4-14-0.68 [error] 1223 1058
2013-10-7+16-29-47.320 [error] 1223 1058
2013-10-7+17-14-0.289 [error] 1223 1058
2013-10-7+18-14-0.287 [error] 1223 1058
2013-10-7+19-14-0.249 [error] 1223 1058
2013-10-7+20-14-0.331 [error] 1223 1058
2013-10-7+21-14-0.265 [error] 1223 1058
2013-10-7+22-14-0.266 [error] 1223 1058
2013-10-7+23-14-0.278 [error] 1223 1058
2013-10-8+0-14-0.267 [error] 1223 1058
2013-10-8+1-14-0.273 [error] 1223 1058
2013-10-8+16-34-54.544 [error] 1223 1058
2013-10-8+17-14-0.415 [error] 1223 1058
2013-10-8+18-14-0.382 [error] 1223 1058
2013-10-8+19-14-0.245 [error] 1223 1058
2013-10-8+22-25-49.804 [error] 1223 1058
2013-10-8+23-14-0.208 [error] 1223 1058
2013-10-9+0-14-0.314 [error] 1223 1058
2013-10-9+1-14-0.426 [error] 1223 1058
2013-10-9+2-14-0.263 [error] 1223 1058
2013-10-9+3-14-0.234 [error] 1223 1058
2013-10-9+4-14-0.242 [error] 1223 1058
2013-10-9+15-14-0.285 [error] 1223 1058
2013-10-9+16-14-0.247 [error] 1223 1058
2013-10-9+17-14-0.271 [error] 1223 1058
2013-10-9+18-14-0.196 [error] 1223 1058
2013-10-9+19-14-0.245 [error] 1223 1058
2013-10-9+22-20-2.406 [error] 1223 1058
2013-10-9+23-14-0.174 [error] 1223 1058
2013-10-10+0-14-0.233 [error] 1223 1058
2013-10-10+1-14-0.237 [error] 1223 1058
2013-10-10+2-14-2.236 [error] 1223 1058
2013-10-10+3-14-0.304 [error] 1223 1058
2013-10-10+4-26-25.170 [error] 1223 1058
=O====== M/11.8.800.175 2013-10-10+04-39-21.016 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -maintain activex
0001 [E] 00001039
=X====== M/11.8.800.175 2013-10-10+04-39-32.685 ========
2013-10-10+4-39-45.992 [error] 1226 1062
=O====== M/11.8.800.175 2013-10-10+04-39-40.782 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -maintain activex
0001 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe 5
0002 [I] 00000018
0003 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe 5
0004 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll 5
0005 [I] 00000018
0006 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll 5
0007 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0008 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0009 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0010 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0011 [W] 00001021
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0016 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0019 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll 5
0020 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll 5
0021 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe 5
0022 [W] 00001015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe 5
0023 [I] 00000012
=X====== M/11.8.800.175 2013-10-10+04-39-48.909 ========
=O====== M/11.9.900.117 2013-10-10+04-42-55.180 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.9.900.117 2013-10-10+04-42-55.202 ========
=O====== M/11.9.900.117 2013-10-10+04-42-55.194 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.9.900.117 2013-10-10+04-42-55.206 ========
=O====== M/11.9.900.117 2013-10-10+04-42-53.913 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Adobe\AIH.37995c13545288fd47f7ec6e5eb0e1c62c12939b\install _flash_player_ax.exe" -install -iv 8 -au 1
0001 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0005 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_9_900_117.ocx
0006 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.exe
0007 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_117_ActiveX.dll
0008 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0009 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0010 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0011 [I] 00000012
=X====== M/11.9.900.117 2013-10-10+04-42-55.976 ========
=O====== M/11.9.900.117 2013-10-10+15-30-29.452 ========
0000 [I] 00000010 "C:\Users\nellem\Downloads\uninstall_flash_player.exe" -force
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2
0004 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0005 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2
0006 [W] 00001021
0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0008 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0011 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
0012 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0013 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0014 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0015 [W] 00001018
0016 [W] 00001036 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0017 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0018 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0019 [W] 00001019
0020 [W] 00001020
0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2
0022 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2
0023 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2
0024 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2
0025 [W] 00001021
0026 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0027 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0028 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
0029 [W] 00001048
0030 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0031 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0032 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0033 [W] 00001037 SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\\FlashPlayerApp.exe/ 2
0034 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\Windows\system32\FlashPlayerCPLApp.cpl 2
0035 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0036 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0037 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0038 [W] 00001036 Software\Opera Software/Last CommandLine 2
0039 [W] 00001036 Software\Opera Software/Last CommandLine 2
0040 [W] 00001036 Software\Opera Software/Plugin Path 2
0041 [W] 00001036 Software\Opera Software/Plugin Path 2
0042 [E] 00001039
=X====== M/11.9.900.117 2013-10-10+15-30-38.235 ========
=O====== M/11.8.800.175 2013-10-11+00-55-09.002 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.175 2013-10-11+00-55-09.407 ========
=O====== M/11.8.800.175 2013-10-11+00-55-09.438 ========
0000 [I] 00000010 "C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe" -refreshIEElevationPolicies
=X====== M/11.8.800.175 2013-10-11+00-55-09.454 ========
=O====== M/11.8.800.175 2013-10-11+00-55-07.364 ========
0000 [I] 00000010 "C:\Users\nellem\AppData\Local\Temp\InstallAX_11_8_800_175.exe" -install -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
0004 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0006 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_8_800_175.ocx
0007 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe
0008 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll
0009 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0010 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0011 [I] 00000021 C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
0012 [I] 00000012
=X====== M/11.8.800.175 2013-10-11+00-55-16.505 ========
2013-10-11+0-56-31.537 [error] 1226 1062
2013-10-11+0-56-33.206 [error] 1226 1062
2013-10-11+0-56-34.860 [error] 1226 1062
2013-10-11+0-56-37.761 [error] 1226 1062
=O====== M/11.8.800.175 2013-10-11+01-00-37.809 ========
0000 [I] 00000010 "C:\Users\nellem\Downloads\fp_11.8.800.175_archive\fp_11.8.800.175_archive\11_8_r800_175_ debug\flashplayer11_8r800_175_winax_debug.exe"
0001 [I] 00000020 C:\Windows\system32\FlashPlayerCPLApp.cpl
0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 [I] 00000013 C:\Windows\system32\Macromed\Flash\Flash32_11_8_800_175.ocx
0004 [I] 00000015 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.exe
0005 [I] 00000016 C:\Windows\system32\Macromed\Flash\FlashUtil32_11_8_800_175_ActiveX.dll
0006 [I] 00000023 C:\Windows\system32\Macromed\Flash\activex.vch
0007 [I] 00000019 C:\Windows\system32\FlashPlayerCPLApp.cpl
0008 [W] 00001024 C:\Windows\system32\FlashPlayerCPLApp.cpl 183
0009 [W] 00001024 C:\Windows\system32\FlashPlayerApp.exe 183
0010 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
=X====== M/11.8.800.175 2013-10-11+01-00-52.068 ======== -
Real player plug in does not work
I have the latest version of Firefox and I have real player configured properly to work with the Firefox browser. I can use the Realplayer plug in to download videos via IE7 but the plug in does not work with Firefox 5. I followed all the troubleshooting listed on the Mozilla support page and the issue remains. Any help is appreciated. Thank you.
You don't say on what Mac, and you haven't actually asked a question, but perhaps this might be helpful:
The latest version of Adobe FlashPlayer can be obtained from here:
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version, 10.2.152.25 or later, is for Intel Macs only, as Adobe no longer support the PPC platform. Note that the latest Flash Player update only works on YouTube with Safari in 32 bit mode - until YouTube correct this.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. The first one on the list, Flash Player 10.1 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/865/cpsid_86551.html#prob1=uninst,os=m10.6,
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
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