Flash Player 10.1 is not installed even though message says it was successful.

Question

Hello,
I use W7 Ultimate, 64 bit, and IE 8. Whenever I try to watch video a message says I  need to upgrade Flash Player and gives me a link to version 10.l
I uninstalled version 10.0.32.18, then downloaded and installed version 10.l. A message says the installation was successful. However, I still get the same message and link whenever I try to watch video. I tried repeatedly with the same results. Each time Update Checker identifies the installed version as 10.0.32.18 even though an Adobe message says the installation of v.10.1 was successful.
Can anyone help?
gbsib

Answer 1

Hi,
I got rid of Update Notifier, and I use Adobe Acrobat 9 Pro but am not a developer.
I honestly thought I was following all your instructions to the letter. I skipped some steps in my last post, but here is everything I really did.
I used the Administrator account, closed all applications, set the Internet security to Medium, put *.adobe.com in Trusted sites and set Internet security to low for it, removed real time protection for my antivirus, used Advanced Settings to disable the firewall, downloaded the Flash Player installer and uninstaller to the Desktop, disconnected the Internet, and closed all browsers.
The uninstaller was then run. Then the installer was run. The computer was booted . It was then rebooted. The insaller was run again. The computer was rebooted. The Internet was connected.
Please look over each step and if I'm skipping something I'll add it before trying again.
Date: Thu, 17 Jun 2010 09:34:27 -0600
From: [email protected]
To: [email protected]
Subject: Flash Player 10.1 is not installed even though message says it was successful.
Hi gb, I think that you are relying on this Update checker too much. Early on, you confirmed what Flash files were installed. What the Update Checker reports is not correct, sorry. The proof in the pudding is what Flash Player files are Installed.
In Post#2, you had the correct Flash files Installed, regardless of what the Update Checker said. I can't use the Update Checker as the Standard on whether you have Flash Player Installed or not and you shouldn't either. This is getting too confusing.
The only issue you had was the Shockwave Flash Object did not Install and I posted the reasons in Post#6.
There is a procedure to Uninstall Flash Player and to Install Flash Player and it appears that you are relying on other programs to dictate.
Also I have never heard of anyone using the Adobe Update Manager for Flash Player. Perhaps you should read up on it and see if you really need it.
Are you a Developer? My suggestion would be to take a look in Programs and Features via Control Panel and see if all of the Adobe Programs you have Installed are needed. Then check your IE add ons for the same.
My Post# 6 still stands. Until that is corrected, there is nothing more that can be done. That Update Checker, does is have a website? If it is identifying those 2 files as Flash Player files, then I know I wouldn't be using it and you shouldn't either.
Regards,
eidnolb
>