Flash player 10 wont install correctly

I run firefox, vista 32 bit... everytime i try to play a video i get message to download flash version 10... i install.. when it finishes it tells me flash 9 is installed correctly... what is going on?

Hi kenny, you need to Uninstall the old version of Flash Player first from here:
http://kb2.adobe.com/cps/141/tn_14157.html
Flash Player needs to be installed with IE and FF if you want to use it in both browsers.
Thanks,
eidnolb

Similar Messages

  • Flash player 10 wont install

    i am trying to install flash player 10 but when i click on the
    click and install button it just keeps going back to that same page please could someone help me as i dont know much about computers and i need help i am running windows vista and i have got mozilla firefox installed i have also got avast anti virus please help as i am desperate

    Hi, You always need to Uninstall the Flash Player you have before you Install the new version.
    Download the Uninstaller for Windows and SAVE it to your Desktop:
    http://kb2.adobe.com/cps/141/tn_14157.html  Don't use it yet.
    Then download and SAVE the Installer for Internet Explorer to your Desktop:
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
    Then download and SAVE the Installer for Firefox to your Desktop:
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
    After you do that, then Close Internet Explorer and Firefox, you only want to be looking at your Desktop. Disable any Messenger services that you have running. Check your system tray to be sure no applications/programs are running that use Flash. Avast should be ok, you can leave that as it is.
    Then you will click on and RUN the Uninstaller. When it is finished, Restart your computer. When it is fully restarted, then Restart it again(to remove old files) When it is fully restarted, then RUN the Installer for Internet Explorer. When it is finished, Restart your computer Once.  Then RUN the Installer for Firefox and when it is finished, Restart your computer Once.
    Then check your websites and see if they are working and post back.
    Post back and tell me what Firewall you use, if it is any other than Windows Firewall. If you have an questions, post back before you start.
    Thanks,
    eidnolb
    Message was edited by: eidnolb   add'l

  • Adobe flash player 16 wont install on my new pc!

    my pc is using windows 7 with mozilla firefox with the lates and i download fine but then i start up the flash player 16 installer and all i get is a gray box can you help me?
    it cant be the pc i only built it the 3rd febuary 2015

    Please use the offline installer:
    Internet Explorer:
    http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe
    Firefox and other NPAPI browsers:
    http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

  • Flash Player 10 wont work

    I just wondered if anyone knows why Flash Player 10 wont install on my system? I have followed all the troubleshooting guides on this site, and done all the security changes to medium and allowing scripting etc etc but still nothing it wont install. What gives?
    I have Win XP Pro Sp3 32bit and IE7.

    Hi, thanks for the update. I should not have said Firefox as those Flash files could have been for any other non-IE browser as well. Firefox is just the most popular one.
    I looked at one of your posts and noticed the Download Manager mentioned. Sometimes it causes problems.
    Take a look in your add ons (all categories) for any getplus, get_atlcom Class or a DLM Control. If any are listed, remove or disable them.
    If you don't have any of those or if you do and disable them and are still having a problem, then I agree that you should Uninstall and the Install again. But this time download and SAVE the Uninstaller to your Desktop, Download and SAVE the Installer for IE to your Desktop. Close all browsers, disable any apps in the system tray that use Flash(messenger services, any Anti-Virus that runs in realtime) RUN the Uninstaller, Reboot. When fully rebooted, Reboot again to remove all files, the RUN the Installer and then Reboot Once.
    http://kb2.adobe.com/cps/141/tn_14157.html 
    http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe 
    Check your Flash files, and the Shockwave Flash Object that it is enabled, go to the test site.
    Hope this helps.
    Thanks,
    eidnolb

  • I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time

    I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time I try install the new player it is place in my Trash Folder and I can not get Player to work.  I did everything I was to install it correctly but it still does not install it correctly.  Can some help me.  Bob

    Some MacBook Pro versions cannot be upgraded past 10.6.8; others are maxed out at 10.7.5. newer models can go all the way to 10.10. So it is important to know exactly what version you have--there may be close to 40 variants produced since the MB made its debut in 2006.
    You can safely give us a snapshot of your model and its current config that will allow us to deternmmine your model and its upgrade potential, plus show it you have any software that may impede any upgrades. Please download and install this free utility:
    http://www.etresoft.com/etrecheck
    It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
    Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance.
    Remember that, on leaving OS10.6.8, you lose the ability to run older softare written for older PowerPC Macs (yours in Intel-based). Programs such as Office 2004 will no longer work (min of Office 2008 needed to work on newer OS versions), and AppleWorks will stop working completely

  • Installed Flash Player But Wont work

    Was trying to view a video on ESPN.com and it told me to install the latest version of Flash Player, I have installed the latest version of Flash Player but it seems as if my MAC hasnt truly installed the software. Any Suggestions?

    deepintx wrote:
    still no Luck, I have run the installer and the un-installer and re-installed and still no luck. This is becoming a headache.
    Have you ran the OnyX cache cleaning routine?
    See $12 here
    https://discussions.apple.com/docs/DOC-3353
    Flash has a cache file that remains, it likely corrupted and that's why it might not be working.
    You can manually find this file using the free EasyFind and delete it with all of Flash components and try installing again.
    http://www.macupdate.com/app/mac/11076/easyfind

  • I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

  • Flash Player 10 Not installing on Win 7 64 bit PC

    Flash Player 10 download goes through install procedure and says it is installed but it is not.
    After that There is always  a Flash Player Install file on the PC.
    When I click on that it goes through the install procedure and says it is installed but it is not.
    Have tried above install more than 6 different times. Also on my wife's new PC.
    Always the same bad result.
    These two new PC's are both on WIN 7 64 bit OS.

    I tried the suggested method of uninstall and then install.  Also the disable instructions for Norton AV.
    Still no success.  When I again check the list of programs in Control Panel for possible uninstall the Flash Player 10 has returned there.
    But the player does not play when needed for some videos on Facebook, etc.
    One thing I could not find to disable on Norton AV was "Smart Firewall."  It was not in my NAV 2011.
    Any other suggestions appreciated.
    Frank Mitch
    Date: Thu, 24 Feb 2011 11:51:01 -0700
    From: [email protected]
    To: [email protected]
    Subject: Flash Player 10 Not installing on Win 7 64 bit PC
    Hi, I would try this method and see if it works better. There is a link for FF(Firefox) If you don't use FF, ignore that. Also before you begin this procedure, I need to know what Anti-Virus/Spyware programs you have Installed. Some will block the Install of Flash Player and that needs to be taken care of first.
    Download and SAVE to your Desktop the Uninstaller:
    http://kb2.adobe.com/cps/141/tn_14157.html
    Download and SAVE to your Desktop the Installer for IE- use the EXE Installer
    http://www.adobe.com/products/flashplayer/fp_distribution3.html
    Download and SAVE to your Desktop the Installer for FF- use the EXE Installer for plugin based (from the same site)
    Close all browser windows, you only want to be looking at your Desktop.
    Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
    Be sure to use the Administrator Account.
    Run the Uninstaller and when finished, Reboot(restart) your computer.
    Run the Installer for IE, Run the Installer for FF(If needed/used) and when finished, Reboot.
    Then go to this test site and test each browser:
    http://www.adobe.com/software/flash/about/
    You may want to print these instructions to make it easier to follow. If you have any questions, let me know.
    Thanks,
    eidnolb
    >

  • Flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    I have had the same problem for WEEKS and I cannot access any sites that use Flash. Flash has been installed on this computer since I bought it in 2012. I have allowed auto updates but for weeks the updates never get past Step 2 - is this because I do NOT want the Google Tool bar? I use NO tool bars as there is only 6 inches of vertical screen space. Is this because I uncheck wanting Chrome as a default browser?  It is already installed, I just don't use it.  I came to this site and ran the check is it installed and the system says it is either not installed or not enabled. Version 14 just downloaded about 30 minutes ago - but did not progress to Step 3 although a pop up screen came up with a finish button, which I clicked. WHAT is the problem and how do I fix it?  If this were just a compatibility bug between IE11 and Adobe they have had plenty of time to fix it.
    Stephanie HC

  • Adobe Flash Player says not installed when it is.

    Adobe Flash Player shows as installed on the primary Admin account (and works there) all other Admin and regular user accounts say it isn't installed.
    I have tried installing as various users and Administrator status, but I get the same response.
    "Install Successful"
    "Adobe Flash Player not Installed"
    I am new to MAC, but can't fathom how this could be Apples fault. Unfortunately, Adobe support requires Adobe Flash Player to access help content.

    To find the folder I went to Finder > Library > Internet Plug-ins.
    The folder is empty and says 0 files. I am not currently on an Admin log-in, but I'm used to files showing regardless. When installing, I am asked for the Admin account and log in info before the file will load.
    I downloaded the latest flash player from Adobe this morning.
    Virtual Drive: What I am used to being an installation file in Windows shows up as a disk drive icon on my desktop. I have to "eject disk" to get rid of it. I thought it was just a "MAC" thing. Other software loaded this way, but also had me drag an icon to the Applications folder. Adobe does not.
    I am starting to wonder if there is a file sharing issue that isn't allowing me to see some software. I noticed I also do not see data in 'Public' when I know I added pictures there in another account. I can't remember changing any settings on my MBA. I have only had it a month and have been afraid of messing up my first MAC.
    Thanks for staying with this.

  • Adobe Flash Player 10 when installed closes the whole computer as soon as it is selected to 'play' a video clip from U Tube or any other source, I have uninstalled it and the problem goes away but I cannot play the clip.any answers?

    Adobe Flash Player 10, when installed, closes the whole computer when it is used to play any clip from U Tube or other source. I uninstalled it and there was no further trouble but, of course, I cannot view the clip. If I reinstall it the same problem persists. I have contacted my 'computer guru' but his comment is that many of his clients have the same problem but it appears to be a problem with Adobe however many other friends have put in the version 10 Flash Player and have no problems. I do not appear to have any other problems with the computer such as viruses etc and it is scanned very day for such items. I would appreciate any advice you can give as it is very annoying, thanks, RAB

    Me too!
    On both IE8 and Firefox. Win 7 32 bit on IBM T42 - 1GB ram.
    Old laptop I know but the 10.1.x.x Flash Players worked just fine. Problem started with 10.2.152.26 flash player.
    Now BBC TV live and iPlayer work just fine, however YouTube does not - audio but no video. Just a black rectangle where the video should be.
    Right click to get the menu and "settings" is greyed out. However select the pop-out option and the video plays. Right click on the pop-out and "settings" is available. So deselect "enable hardware acceleration", close the pop-out and refresh the window (F5) and now YouTube videos play. Switch hardware acceleration back on and now they don't.
    This video works fine with hardware acceleration enabled. http://www.adobe.com/products/flashplayer/features/video/h264/
    These also work. http://www.adobe.com/devnet/flashplayer/stagevideo.html
    Something broken in 10.2, I think.

  • Flash player won't install in windows 7

    Flash player won't install in windows 7
    This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
    HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

    Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
    If you still have problems, please post the contents of the FlashInstall.log file in
    C:\Windows\system32\Macromed\Flash
    C:\Windows\syswow64\Macromed\Flash
    [topic moved to Flash Player forum]

  • Flash Player is pre-installed in Google Chrome, but not enabled. Flash Player is not there among the plug-ins.

    Flash Player is pre-installed in Google Chrome (Windows7), but not enabled and it is also not there among the list of plug-ins.

    As we don't have any control over the installation process on Chrome, you'd need to seek help in the Chrome forums.
    That said, this seems very odd.
    Type the following in the address bar:
    chrome://plugins/
    Click Details and expand the list.
    Scroll down, and you should be able to find Adobe Flash Player in the list.
    If it's not there, I'd remove Chrome and just download it again from Google.
    Also, do you have any security or privacy software (maybe from a not-so-mainstream vendor?) that might helpfully remove Flash Player for you?

  • Flash player won't install after Antivirus8

    I had the Antivirus8 problem this week.  Malwarebytes seems to have uninstalled it.  I have also run Eset Online Scanner and Microsoft malicious remover tool.  They all now say I'm clean.  But my flash player no longer works.  I have turned off my AVG 9.0 (why didn't it catch the virus!!), and have downloaded the flash uninstaller and the installer.  Ran them both, rebooting inbetween.  flash player seems to install, but when I go to the adobe test site i get the red x instead of the video showing that the flash player is working.  Online sites that require flash player do not work either.
    This all is new since the antivirus 8.  I never had a problem with flash before.  I am running Windows 7 Home, 64 bit, and internet explorer  I also have mozilla firefox.  I have tried using the  both IE 32 bit and IE 64 bit, as well as firefox, and all say that flash needs to be installed.
    Help please!

    Thank you so much for your support,GLPCPA.
    It is a good idea but some Japanese can not do system restore(have no point of system restore).
    So I want another new infos on adobe F player will not install after Antivirus 8 infection.
    Thank you ,GLPCPA
    Have a good time.
    See you again
    from Japan

  • Flash Player will not install thinks it is already installed

    Win 7 64bit
    I can not open a PDF in the latest reader. It tells me flash needs to be installed. I go to the adobe site and flash player will not install stating it is already installed.  The active x widget says not player is installed.  It is not listed in managed add ons and is not listed in installed programs.
    How can I install the program?

    Some PDFs (with Rich Media Content) require the Flash Player plugin (NPAPI) to be installed.
    I do not quite understand what you have installed, and what not.  I recommend that you uninstall Flash Player completely using the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
    then download and run both installers from
    Flash Player for Internet Exporer - ActiveX
    Flash Player for Firefox - NPAPI

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