Flash Player 11.7.700.169 crashing when trying to connect Webcam in Adobe Connect 11.2 r261

Hello,
I hope someone can help me. I discovered this week that I cannot connect my webcam to Adobe Connect anymore. The latter will stop working. If I uninstall Adobe Connect add-in I have the same problem but this time only the flash player crashes.
I tried Firefox 20.1 (latest release), have all the updates on the Windows 7 Professional (x64), the latest Flash (as you see), the latest Adobe Connect Add-In and the Website runs Adobe Connect 9 as far as I know.
The webcam is working with other software (like skype or on Silverlight). Windows claims that the drivers für the webcam are up-to-date.
I tried to roll back changes on the computer (DELL Latitude E6410 if this is of relevance), installed an older version of Flash etc. etc. No change in the behaviour....
I found some discussions where an xsplit(something) was the problem. I have no xsplit installted.
There logs were asked for. Where do I find these?
I really hope that someone can help me since I need to work with this machine and with the AConnect in several projects. Webcam would really be a treat!
Best,
Konwill

Hello Chris and Sameer,
thank you for getting back on this issue.
To answer your questions first:
- no, I have not posted this issue in the connect forums - I will do and point to this discussion
- Sameer, I have tested the webcam on the website you pointed out, it is not working with Firefox but it is working in Chrome
I also need to give you an update on the current versions I use:
Win 7 Pro (64bit) (all updates included)
Firefox 21.0
IE 10.0.9200.16576
Chrome 26.0.1410.64 m
Flash Player 11.7.700.202
Adobe Connect Addin 11.2 r261
I tested the webcam via FP with Firefox, IE and Chrome in the versions mentioned above. Only in Chrome I can run the WebCam on the www.testwebcam.com website. Once I start the adobe connect meeting and want to start the webcam the Connect Addin stops working with the popup as shown in post 3 of this discussion in all three browsers.
All components have been uninstalled and installed again (except for IE) for testing with no change in the result. I have also rolled back the computer to the system recovery point furthest back in time to see if any other installation might be the cause. But no luck either.
I am happy to post the logs but would need advise where to find these or how to retrieve.
Thanks!
Konwill

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Adobe Flash Player 11.7.700.169 crashes

After installing Adobe Flash Player 11.7.77.169 Internet Explorer crashes on any page that uses flash.

@MrDanne - This is most likely a different issue that was previously reported. I'd like to investigate but would request that you follow the steps outlined in this FAQ.
How do I report a Flash Player crash to Adobe?
If you're up for generating a crash log, you can try the following steps.
1. Download and extract the procdump utility to your C: drive - http://technet.microsoft.com/en-us/sysinternals/dd996900
2. Open a command prompt and type the following in:
c:\procdump -e 1 -f * -x c:\dumps "C:\Program Files (x86)\Internet Explorer\iexplore.exe"
Please note that if IE is installed somewhere else, you'll need to alter the path. This works for me on Windows 7 x64.
3. That should launch IE and the command prompt will display a bit of information letting you know that procdump is monitoring the process.
4. Cause IE to crash, then locate the .dmp file at C:\dumps. Zip this file up and send it to [email protected] and I'll take a look to see if I can figure out what's going on.

Adobe Flash Player 11.7.700.169 Crashes On All Browsers

Hello, recently my computer went completely nuts. Prior to this I did not mess around with anything important on my computer. The next day I start it up and my main browser, Google Chrome, could not load any pages from any website. After a while it told me that the pages were unresponsive and I have to kill them, which did nothing. I try the other browsers and they seem to work fine... accept whenever I end up on a website which requires Flash Player for Firefox it would say that the plugin has crashed and for Internet Explorer it would crash the whole page, load it up again, crash the whole page again, load it up again... I have tried restarting, uninstalling, reinstalling and some website even suggested a previous version which was more stable, no luck. I also noticed that I have to open most programs (such as Steam) with "Run this program with computability mode for:" otherwise it would crash and close the program. I am fresh out of ideas and any help would be much appreciated!(I have screenshots but it sais doesn't support property of method and I don't see any attachment possible)

Hi,
Sorry to hear the chaallenges that you currently face. It would have been great if you had indicated the OS of your system.
Can you try the solutions listed in the following documents?
General Flash Player FAQ: http://helpx.adobe.com/flash-player/kb/flash-player-faq.html
For Windows install issues: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html
For Mac install issues: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html
Hope the above helps.
With regards,
Prabhu

I installed Adobe Flash Player 11.7.700.169 onto my Macbook Air (OS 10.7.5) and when I went onto website it still read that I need update. I've tried 3x and still same message.

I successfully installed Adobe Flash Player 11.7.700.169 onto my Macbook Air 2012 (OS 10.7.5) and when I went onto website (Morrision Planetarium-California Academy of Science) it still read that I need update. I've tried 3x and still same message. Is there something I am doing wrong? Quite frustrating!

If you're sure you've installed the latest version of Flash, take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 4.
1. If you're getting a "blocked plug-in" error, then from the menu bar select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Check Now. Quit and relaunch your browser.
2. Triple-click the line below to select it:
/Library/Internet Plug-Ins
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu. A folder should open. Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
3. Re-download and reinstall Flash. Download it from this page:
Adobe - Install Adobe Flash Player
Never download a Flash update from anywhere else.
4. If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked Enable plug-ins.
5. Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.
6. In the Safari preference window, select
Privacy ▹ Remove All Website Data
Close the window. Then select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.

Unable to Install Flash Player 11.7.700.169 on OSX 10.7.5

I have tried everything I can think of to install your new version. On Sunday, I downloaded the 11.7.700.169 installation .dmg. When I double clicked on the Install Adobe Flash Player, it reported:
Creating image
Downloading image
Installing Flash Player
I got prompted for my password, and responded. Then it reports a "General Installation Failure" and stops.
I have rebooted, run Disk Utility to repair permissions, uninstalled Flash Player, and eventually installed a downlevel version of Flash Player. I have tried to enter this message using Firefox, but your web site goes into a loop redirecting to https://www.adobe.com/cfusion/entitlement/index.cfm?e=ca&returnurl=http://forums.adobe.com /adobe_login&loc=en
I am including the console log from my latest installation attempt.
Apr 23 23:26:40 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:26:40 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:26:43 gull mdworker[366]: (Error) ImportPluginLoading: Couldn't load plugin 'file://localhost/Library/Spotlight/iWeb.mdimporter/'
Apr 23 23:26:44 gull mdworker[367]: (Error) ImportPluginLoading: Couldn't load plugin 'file://localhost/Library/Spotlight/iWeb.mdimporter/'
Apr 23 23:26:55 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:26:55 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:27:03 gull [0x0-0x7007].org.mozilla.firefox[170]: no loadgroup notificationCallbacks for http://sync.xmarks.com/sync/bookmarks/getchanges
Apr 23 23:27:10: --- last message repeated 1 time ---
Apr 23 23:27:10 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:27:10 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:27:24 gull [0x0-0x7007].org.mozilla.firefox[170]: no loadgroup notificationCallbacks for http://cloud.xmarks.com/cloud/history/write
Apr 23 23:27:25 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:27:25 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:27:25 gull [0x0-0x7007].org.mozilla.firefox[170]: no loadgroup notificationCallbacks for http://cloud.xmarks.com/cloud/history/write
Apr 23 23:27:25 gull [0x0-0x7007].org.mozilla.firefox[170]: no loadgroup notificationCallbacks for http://cloud.xmarks.com/cloud/history/read
Apr 23 23:27:25: --- last message repeated 1 time ---
Apr 23 23:27:25 gull [0x0-0x7007].org.mozilla.firefox[170]: no loadgroup notificationCallbacks for http://cloud.xmarks.com/cloud/tabs/write
Apr 23 23:27:40: --- last message repeated 1 time ---
Apr 23 23:27:40 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:27:40 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:27:42 gull mDNSResponder[15]: uDNS_UpdateRecord: Requested update of record gull\.pri._odisk._tcp.pri. type 16, in erroneous state 3
Apr 23 23:27:42 gull mDNSResponder[15]: update_record: Error -65549 for   54 gull\.pri._odisk._tcp.pri. TXT sys=waMA=00:1D:4F:45:77:44,adVF=0x200,adDT=0x3,adCC=1
Apr 23 23:27:43 gull DiskImages UI Agent[410]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
Apr 23 23:27:43 gull [0x0-0x2f02f].com.apple.DiskImageMounter[406]: 2013-04-23 23:27:43.525 DiskImages UI Agent[410:707] *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
Apr 23 23:27:55 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:27:55 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:28:08 gull authexec[428]: executing /bin/sh
Apr 23 23:28:08 gull com.apple.launchd.peruser.501[154] ([0x0-0x32032].com.solidstatenetworks.awkhost[421]): Exited: Killed: 9
Apr 23 23:28:10 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:28:10 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:28:13 gull parentalcontrolsd[439]: _FCXMIGAppCanLaunch [1952:] -- *** couldn't find tracker for uid 0
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295d0009 (err=-2580)
Apr 23 23:28:15: --- last message repeated 1 time ---
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x9 InContext 0x1b1a80 in {33.000000,21.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 27b70003, actual seed is b03e0c6
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x27b70003 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 27b70003, actual seed is b03e0c6
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x27b70003 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x3 InContext 0x1b1a80 in {33.000000,42.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x6 InContext 0x1b1a80 in {33.000000,63.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x5 InContext 0x1b1a80 in {33.000000,84.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x7 InContext 0x1b1a80 in {33.000000,105.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 200d0002, actual seed is 4353d0cd
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x200d0002 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 200d0002, actual seed is 4353d0cd
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x200d0002 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x2 InContext 0x1b1a80 in {33.000000,126.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2d320001, actual seed is 79838cb2
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x2d320001 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2d320001, actual seed is 79838cb2
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x2d320001 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x1 InContext 0x1b1a80 in {33.000000,147.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x2105000a (err=-2580)
Apr 23 23:28:15: --- last message repeated 1 time ---
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0xa InContext 0x1b1a80 in {33.000000,168.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x21250008 (err=-2580)
Apr 23 23:28:15: --- last message repeated 1 time ---
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x8 InContext 0x1b1a80 in {33.000000,189.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2a310004, actual seed is 189a769b
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x2a310004 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2a310004, actual seed is 189a769b
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x2a310004 (err=-2580)
Apr 23 23:28:15 gull Install Adobe Flash Player[429]: PlotIconRef 0x4 InContext 0x1b1a80 in {33.000000,210.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: PlotIconRef 0x5 InContext 0x1b1a80 in {33.000000,84.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: PlotIconRef 0x5 InContext 0x1b1a80 in {33.000000,84.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:16 gull Install Adobe Flash Player[429]: PlotIconRef 0x7 InContext 0x1b1a80 in {33.000000,105.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: PlotIconRef 0x6 InContext 0x1b1a80 in {33.000000,63.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x24580005 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: PlotIconRef 0x5 InContext 0x1b1a80 in {33.000000,84.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x295a0007 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: PlotIconRef 0x7 InContext 0x1b1a80 in {33.000000,105.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: PlotIconRef 0x6 InContext 0x1b1a80 in {33.000000,63.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: _GetISImageRefFromIconRefInternal: could not retain image ref 0x20a30006 (err=-2580)
Apr 23 23:28:20 gull Install Adobe Flash Player[429]: PlotIconRef 0x6 InContext 0x1b1a80 in {33.000000,63.000000,16.000000,16.000000}, inAlign:5, inTransform:0, inFlags:0 failed. Invalid image ref (err=-2582)
Apr 23 23:28:25 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:28:25 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:28:40 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:28:40 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:28:44 gull mDNSResponder[15]: uDNS_UpdateRecord: Requested update of record gull\.pri._odisk._tcp.pri. type 16, in erroneous state 3
Apr 23 23:28:44 gull mDNSResponder[15]: update_record: Error -65549 for   54 gull\.pri._odisk._tcp.pri. TXT sys=waMA=00:1D:4F:45:77:44,adVF=0x200,adDT=0x3,adCC=1
Apr 23 23:28:44 gull KernelEventAgent[75]: tid 00000000 received event(s) VQ_LOWDISK, VQ_VERYLOWDISK (516)
Apr 23 23:28:44 gull mds[71]: (/)(Warning) IndexQuery in bool preIterate_FSI(SISearchCtx_FSI*):Throttling inefficient file system query
Apr 23 23:28:49 gull authexec[469]: executing /bin/sleep
Apr 23 23:28:49 gull authexec[470]: executing /usr/sbin/chown
Apr 23 23:28:49 gull authexec[471]: executing /bin/chmod
Apr 23 23:28:49 gull authexec[472]: executing /bin/chmod
Apr 23 23:28:49 gull Adobe Flash Player Install Manager[464]: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
Apr 23 23:28:49 gull [0x0-0x32032].com.solidstatenetworks.awkhost[0]: 2013-04-23 23:28:49.780 Adobe Flash Player Install Manager[464:707] Unable to launch FPInstallHelper. Error = 'launch path not accessible'
Apr 23 23:28:49 gull authexec[473]: executing /bin/chmod
Apr 23 23:28:49 gull authexec[474]: executing /bin/rm
Apr 23 23:28:50 gull Adobe Flash Player Install Manager[464]: Install failed with error code: 30.
Apr 23 23:28:50 gull [0x0-0x32032].com.solidstatenetworks.awkhost[0]: 2013-04-23 23:28:50.119 Adobe Flash Player Install Manager[464:707] Install failed with error code: 30.
Apr 23 23:28:55 gull sandboxd[463] ([71]): mds(71) deny file-write-data /dev/dtracehelper
Apr 23 23:28:55 gull acvpnagent[94]: Function: OnSocketReadComplete File: IP/DNSRequest.cpp Line: 1022 Timeout (per-request) while trying to resolve 105.224.174.146.in-addr.arpa via DNS server 192.168.0.1 (timeout interval = 10 sec)
Apr 23 23:28:55 gull acvpnagent[94]: Function: TestNetEnv File: NetEnvironment.cpp Line: 334 No DNS connectivity. Retesting connectivity to the secure gateway in 5 seconds.
Apr 23 23:29:01 gull diskarbitrationd[19]: mdworker [367]:28959 not responding.
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2d320001, actual seed is 79838cb2
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 200d0002, actual seed is 4353d0cd
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 27b70003, actual seed is b03e0c6
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 2a310004, actual seed is 189a769b
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 24580005, actual seed is 54e49eb4
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 20a30006, actual seed is 71f32454
Apr 23 23:29:01 gull Install Adobe Flash Player[429]: ISGetIconFamilyFromStorage: seed mismatch for 295a0007, actual seed is 4516dde9

The offline installer solved the problem for me, but still...
Il giorno 28/lug/2013, alle ore 15:39, splodus1 <[email protected]> ha scritto:
Re: Unable to Install Flash Player 11.7.700.169 on OSX 10.7.5
created by splodus1 in Installing Flash Player - View the full discussion
This turned out to be a permissions issue for me, your milage may vary. Note: This could be dangerous, you could always backup your file perms and put them back once flash is installed.
1. Open console on your mac, go to the system.log section
2. Attempt to install, after it downloads and fails use the "String Matching" at the top and type in "flash"
     You should get a section that looks like this:
Jul 28 08:18:07 z.local com.apple.SecurityServer[27]: Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' for authorization created by '/Volumes/539481aadb965dc489df8086d78bcd5c197e5645/Install Adobe Flash Player.app' (3,0)
Jul 28 08:18:07 z.local authexec[1507]: executing /bin/chmod
Jul 28 08:18:07 z.local com.apple.SecurityServer[27]: Succeeded authorizing right 'system.privilege.admin' by client '/usr/libexec/security_authtrampoline' for authorization created by '/Volumes/539481aadb965dc489df8086d78bcd5c197e5645/Install Adobe Flash Player.app' (3,0)
Jul 28 08:18:07 z.local authexec[1508]: executing /bin/chmod
Jul 28 08:18:07 z.local Adobe Flash Player Install Manager[1504]: Unable to launch FPInstallHelper. Error = 'launch path not accessible'
Jul 28 08:18:07 z.local Adobe Flash Player Install Manager[1504]:
    Attributes for '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper':
        NSFileCreationDate = "2013-06-21 22:45:59 +0000";
        NSFileExtensionHidden = 0;
Notice how it says "Launch path not accessible" and gives a directory of '/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallHelper'?
chmod -R 777 * the contents of the n0000000000000/ directory and attempt to reinstall, this fixed it for me.
Here's a tree:
├── zyxvpxvq6csfxvn_n0000000000000
│   ├── 0
│   │   └── com.apple.revisiond.temp
│   ├── C
│   │   ├── -Version\ 10.8\ (Build\ 12A269)
│   │   ├── -Version\ 10.8.3\ (Build\ 12D78)
│   │   ├── -Version\ 10.8.4\ (Build\ 12E55)
│   │   ├── com.apple.LaunchServices-0360.csstore
│   │   ├── com.apple.LaunchServices-0370.csstore
│   │   ├── com.apple.apsd
│   │   │   └── sandbox-cache.db
│   │   ├── com.apple.revisiond.private_temp
│   │   ├── com.apple.sandboxd
│   │   ├── com.apple.scriptmanager.le.cache
│   │   └── sandbox-cache.db
│   ├── Cleanup\ At\ Startup
│   │   ├── PKInstallSandboxManager
│   │   └── com.apple.backupd.filechecklist
│   └── T
│       ├── TemporaryItems
│       ├── com.apple.apsd
│       └── hsperfdata_root
This could be dangerous, I'm not sure with the repercussions are. However, I do know I can use flash now. Obviously, if you aren't savy in terminal commands you shouln't be running them. I take no responsibility for any irresponsible actions, know what this means before you do it.
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Mac OS-X 10.6.8, Safari 5.1.9, Flash Player 11.7.700.169 , all i get is "Blocked Plugin,

Mac OS-X 10.6.8, Safari 5.1.9, Flash Player 11.7.700.169 , all i get is "Blocked Plugin, I have tried for 3 days to install.
Unable to watch any videos on youtube. Keep getting prompted to download, says install complete, but every time i click on a video all i get is "Blocked Plug in"
Can someone please provide a solution, by the look of the discussion board there are many many people with no flash player, and yet to see a single reply with any suggestions or solutions.

Hi,
Flash Player 11.7.700.169 is extremely old and vulnerable to security attacks. What you're seeing is Apple blocking the old, out-dated, insecure version of Flash Player. To avoid this, please install the latest version of Flash Player at https://get.adobe.com/flashplayer.
Maria

Flash Player 11.7.700.169 and Youtube videos viewing problem

I have just updated to the latest version of Flash Player 11.7.700.169 I cannot view many of my favorite YouTube as it ask me over and over again to update to the latest version . This is the latest version and I did it 4 times in arow. Always unable to watch many Youtube videos now. Anyone had encounter the same problem? I have Vista and Explorer 9. This just happen this morning. Didn't have any problem yesterday before this morning.Can someone tell me what is wrong and help me fix this annoying issue? Thank you

I'm having the same issue; non-HTML5 videos won't play. Specifically they start for a couple seconds and then freeze. I'm running Windows XP and Firefox.. I tried de-selecting hardware acceleration, increased the local storage, and I don't know what else to do. XP, Firefox, and Flash are all the latest versions.
This has only been for the last 2-3 weeks, and the only things that have changed are updated Flash, updated Firefox, and supervisor installed Norton while I was on vacation.
Please, any suggestions?
ETA: And just like that, it's working! I think that I probably should have restarted the computer after changing my settings yesterday. Or not; still confused but relieved.

Updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried every

updated to adobe Flash Player 11.7.700.169 2 days ago, now all i get is "Blocked Plugin, tried everything, NOTHING WORKS. Mac 10.6.8, Safari 5.1.9 PLEASE HELP!

Then kindly provide a solution, if you are not providing a solution you are part of the problem!

Adobe Flash Player 11.7.700.169 2 , install window shows 1 item Zero KB?

Adobe Flash Player 11.7.700.169 2 , install window shows 1 item Zero KB? Even tried an uninstall and same thing, shows 1 item Zero KB? WHY?

Hello Chris and Sameer,
thank you for getting back on this issue.
To answer your questions first:
- no, I have not posted this issue in the connect forums - I will do and point to this discussion
- Sameer, I have tested the webcam on the website you pointed out, it is not working with Firefox but it is working in Chrome
I also need to give you an update on the current versions I use:
Win 7 Pro (64bit) (all updates included)
Firefox 21.0
IE 10.0.9200.16576
Chrome 26.0.1410.64 m
Flash Player 11.7.700.202
Adobe Connect Addin 11.2 r261
I tested the webcam via FP with Firefox, IE and Chrome in the versions mentioned above. Only in Chrome I can run the WebCam on the www.testwebcam.com website. Once I start the adobe connect meeting and want to start the webcam the Connect Addin stops working with the popup as shown in post 3 of this discussion in all three browsers.
All components have been uninstalled and installed again (except for IE) for testing with no change in the result. I have also rolled back the computer to the system recovery point furthest back in time to see if any other installation might be the cause. But no luck either.
I am happy to post the logs but would need advise where to find these or how to retrieve.
Thanks!
Konwill

Firefox 20.0.1 with Shockwave 11.7.700.169 crashes when you access web pages with video content

I have a problem with Firefox 20.0.1 under Windows 7 with Shockwave flash 11.7.700.169. When I access a web site / web page with some content that requires Shockwave (usually videos) I can view the video, however, when I exit Firefox, it will crash with "Firefox encountered a problem - check for a solution ...". I also have a web site "MyHeritage" that when I access a family tree I repeatedly get a message "Video driver stopped working - NVIDIA driver ... has successfully recovered". If I disable Shockwave, Firefox will not crash in both cases, unfortunately, I cannot watch any video content.
I did go to the Adobe web site and updated what I thought was my version of Shockwave, unfortunately this installed Director for netscape V12.2, I have disabled this plug-in.
BTW - running Firefox in safe mode (add-ons disabled) stopped my NVIDIA driver from crashing and also stopped Firefox from crashing when exiting.

Please check if all your plugins are up-to-date using [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Problem in flash player 11.7.700.169 in video streaming

We have an application written on flex that play video and when ther is cue point it loads slide which is swf version As2.
since we dowloaded the new player 11.7.700.169 when slide is change the audio stop and the stream continue but you can't here nothing.
th eonly way to continue hear is to make full screen or refresh.
Any workaround? any idea how that happened ? what cause it?

https://bugbase.adobe.com/index.cfm?event=bug&id=3539635
https://bugbase.adobe.com/index.cfm?event=bug&id=3541557
https://bugbase.adobe.com/index.cfm?event=bug&id=3541576
Please add your vote. We're dying because of this issue.

Google Chrome crashes when trying to use webcam

Hi,
I'm using a webcam chat that has flash player. But everytime I try to use the webcam with Google Chrome it crashes. It works fine in both IE and Firefox.
What could the problem be?

what version of chrome and flash player are you experiencing the crashes?

Flash player 11.7.700.169 internet explorer 9 constant crash

Hi - ever since I installed the latest version of flash player, my internet explorer tabs have started to crash on specific websites, even before i play any type of media. these websites include the new york times, espn soccernet, skysports etc. the error message is "Internet explorer has stopped working" and my tab automatically restarts
i'm using windows 7 home premium SP 1 64-bit. i've noticed that the flash player i've installed is 32-bit, despite the fact that i automatically intsalled whatever version was recommended to me from the adobe flash player installation page. when i open the flash player troubleshooting page, i also can't see the video. help?

Then kindly provide a solution, if you are not providing a solution you are part of the problem!

Adobe Flash Player 11.7.700.169 Continously Crashes/Locks Up PC with Firefox & Windows 7

I'm really tired of this. If I go back to a prior version of Flash everything works fine. Your new version locks up my pc, I get "Adobe Flash Player has crashed, reload the page"
Why is this version such a horrible mess? I have to open up Task Manager and consistently End the Plug in process.
Then the only way to watch videos is to uninstall the latest version and go back to Flash 10 where everything works fine.
You KNOW this is a problem with a lot of people. Please fix it. I keep clicking on the link for Send Crash report.

I'm sorry you're going through this. I suspect you might be running into a conflict with our Protected Mode which was introduced in Flash Player 11.4. Please try the troubleshooting steps outlined in this FAQ:
How do I troubleshoot Flash Player's protected mode for Firefox?
In particular, I'd recommend temporarily disabling protected mode (for troubleshooting purposes only) to see if that addresses the issue.
In addition, could you go to "about:crashes" in Firefox's address bar and copy some of the most recent report id links into a reply?

Flash Player 11.7.700.169 install errors 1722 Action NewCustomAction1

Hi,
Yet again on mass deployment of Flash updates we are seeing problems. We update all Flash agents via SCCM and SCUP and have recently published the 11.7 update.
A very high proportion of the machines (Windows 7 x64) fail with this in the event viewer:
Product: Adobe Flash Player 11 ActiveX -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Windows\TEMP\InstallAX_11_7_700_169.exe, command: -install -msi
You are then left with no version of Flash as it has already removed 11.6.
Based on previous versions with problems I tried deleting any keys related to Flash from HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products and also all of the "Safe Versions" keys. Even after doing this the problem still exists.
Looking for a solid, remote solution as I've got about 8,000 machines to work on. The relevant parts of the flashinstalllog are below:
?=O====== M/11.7.700.169 2013-04-22+08-46-23.494 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallAX_11_7_700_169.exe" -install -msi
0001 [F] 00001041
=X====== M/11.7.700.169 2013-04-22+08-46-23.852 ========
2013-4-22+8-46-37.471 [error] 1226 1062
?=O====== M/11.7.700.169 2013-04-22+08-46-28.501 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin_11_7_700_169.exe" -install -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000011 1
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_Plugin.exe
0015 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0016 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
0018 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0020 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0021 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0022 [W] 00001106
0023 [W] 00001106
0024 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0025 [I] 00000012
=X====== M/11.7.700.169 2013-04-22+08-46-41.948 ========

Hi,
For those regarding iSpring user, we spent a lot of time in debugging that too.
here are the pieces we got and hope it helps.
The audio would got cut off once you tried to unload as2 swf. According to the SwfLoader doc, it would try to cut off all resources if possible (including audio object...). And it seems that their new flash player 11.7 would try to forcefully clear out stuffs that it shouldn't
Our hackaround is to call the netstream.seek() to trigger the sound again. Playing sound object doesn't work
Please adobe!! help us to keep our job here. It would be poor for us by just releasing a player without knowing which part of the backward compatibilities that it is about to break but just post a note on the page to say it may break something old.
Thanks,
Venant

Flash Player 11.7.700.169 crashing when trying to connect Webcam in Adobe Connect 11.2 r261

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