Flash Player 11 temporarily hangs IE and Chrome

I work for an IT consulting company and I've got an unusual situation that I'm trying to help a client with.  My client has had slow internet problems for several weeks.  She is the only one on the network having the issue.  I traced the issue back to Flash Player.  The sites that cause problems are the ones with flash.  even the Adobe flash confirmation page causes problems.  And the issue is not limited to Internet Explorer.  I downloaded and installed Chrome thinking she could use it as a workaround and it had the same issue as well.  Here's her specs:
Windows 7 64-bit
Internet Explorer 9
Flash Player 11
Here's what's happening:  When opening a page with a flash component, the component takes a while (several minutes) to load and both IE (or Chrome) and Windows become nonresponsive until it loads.  I've watched the CPU usage during the time and the CPU spikes when the Flash starts to load and stays maxed out until the Flash component has loaded. 
What I've tried:
I've uninstalled and reinstalled Flash Player (including a full manual uninstall as suggested by the support documentation).  I've tried downgrading IE to version 8, completely uninstalled, downloaded a fresh copy and reinstalled IE.  Downloaded and tried Google Chrome browser.  Updated video drivers.  Ran virus scan, and checked the windows system files.
Possibly related:  I don't know if it's related but I couldn't access the Settings page when right clicking on a flash component.  I can access the global settings but the settings option is grayed out.  I noticed this when trying to disable the hardware acceleration. 
Any help or suggestions would be greatly appreciated!
Thanks,
Shanehudg

We are currently fighting this issue as well, in a corporate Windows domain environment. It only seems to affect Windows 7 + Internet Explorer 8, and it started with Flash 11.2.202.228. The same issue shows up in .233 and .235. These versions of Active X flash + IE 8 + XP work fine. As a workaround we are installing Firefox and the plugin version of Flash on the Windows 7 computers and that works fine.
The symptoms are that it takes forever for pages to load that have Flash content (e.g. www.msn.com, www.adobe.com/software/flash/about) while sites like www.google.com will load immediately. The issue only shows up when logged on as a domain user. If I log on to the same computer as a domain administrator, it works perfectly, so it looks like some sort of permissions or privilege issue to me. Nothing has changed on our domain settings in that regard.
One thing that may be different about our environment is that we have a Software Restriction Policy (SRP) Group Policy Object (GPO) in Active Directory. This policy prevents programs from running in temporary directories, including the one used by Internet Explorer. Even though Firefox + Flash works, I tried adding a path exclusion to the \windows\system32\macromed\flash\ folder to bypass the SRP but this had no effect.
So, my question to Adobe would be, what is different about the way that .228 and higher versions operate, compared to previous versions?
Jerry

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