Flash player add-on not working?

I can't get cbsnews.com videos to play. No errors, just a blank black screen. Their Help tells me to install Adobe Flash Player. (I had Shockwave Player installed and thought that was the same thing - wrong!) I installed the NPAPI version of Flash Player with no problems, but the videos still don't work. The Add-ons manager doesn't show the Flash Player as installed, but if I click on "check if plug-ins up-to-date" it shows Flash Player installed and up-to-date. What am I missing here? Thanks.

Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Similar Messages

Flash Player 10 does not work in IE or Firefox. What could it conflict with?

I'm using Firefox 3.6.8 (and sometimes IE 8.0.6001.18702IC) on Windows XP Pro, SP 3.
For some weeks now, I have been unable to hear any sounds on anything Flash-based, from YouTube to games at MSN.com or embedded videos on any site using Flash. Initially I had assumed it to be because of having QuickTime installed because I know QT likes to hijack everything. I uninstalled QT (and Real Player) and Flash Player then reinstalled Flash Player (and Shockwave Player just in case) and guess what?
Yup. Nothing. When I uninstalled everything, I used a program called Revo Uninstaller, which includes a registry cleaning option. I then used Abexo and WinASO's registry cleaners to make sure I got everything else that even looked like QuickTime off my hard drive.
When I reinstalled Flash, the following programs appeared in C:\Windows\system 32\Macromed\Flash:
Flash 10i.ocx (10.1.82.76)
FlashUtil10i_ActiveX (10.1.82.76)
FlashUntil10i_Plugin (10.1.82.76)
genuinst (6.0.2800.1531)
FlashUtil10i_ActiveX.dll (10.1.82.76)
NPSWF32.dll (10.1.82.76)
KB931433
FlashInstall
Install
Flashplayer.xpt
When I check IE's "Tools" and look for add-ons, it says that Flash (Shockwave Flash) is enabled. I even enabled the other Adobe add-ons for Acrobat and such just to be sure. Firefox shows Shockwave Flash and Shockwave for Director both to be enabled. The Flash control panel settings don't help: I have all sites set to store about 100 KB on my computer to make sure there's enough room for everything but still nothing.
Before anyone asks, my audio drivers are up to date, thanks to the manufacturer's website. I have DirectX 9.0c installed and everything else works fine. I can play audio and video elsewhere with no problems. It's only Flash that's showing me this trouble and there's no hint as to what else could be interfering with Flash.
Any ideas?

Well, great. I tried the uninstall/reinstall before, but not with the uninstaller, so I was hopeful that this time might do it. No such luck. The video still plays, but no sound.
All the sound settings are working with everything else from games to media players. I set Windows' firewall to allow both the ActiveX and plugin for Flash, just in case.
In the Flash folder, I now have:
Flash10l.ocx (10.1.102.64)
Flash Util10l_ActiveX (10.1.102.64)
FlashUtil10l_Plugin (10.1.102.64)
Genuinst (6.0.2800.1531)
FlashUtil10l_ActiveX.dll (10.1.102.64)
NPSWF32.dll (10.1.102.64)
And the setup and text files that went with 'em.
I've also done a system restart since then and zip.
I went through IE and Firefox and looked for any file associations (like .flv) that I could manually change over to using Flash, but no go. The settings panels for Flash have all been set to allow YouTube specifically (as a test) and to allow 10KB of storage space for all affected sites.
Now what? I'm really not looking forward to a reformat and reinstall, but it's looking like that's what it's going to take.
Date: Sun, 14 Nov 2010 17:37:07 -0700
From: [email protected]
To: [email protected]
Subject: Flash Player 10 does not work in IE or Firefox. What could it conflict with?
Something is strange with your list of modules; you list FlashUntil10i_Plugin (10.1.102.64), but this is really 10.1.85.3
I recommend that you uninstall Flash Player completely (using http://kb2.adobe.com/cps/141/tn_14157.html), then restart Windows, and delete all remaining files in C:\Windows\system32\Macromed\Flash.
Next reinstall both ActiveX (http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe) and the plugin (http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe).
After that, if the problem persists, have a look at this page http://kb2.adobe.com/cps/837/cpsid_83739.html
>

In manage add-ons, it shows Shock wave as enabled but Flash Player still does not work.

In manage add ons, it shows shock was as enabled, but flash player still does not work

TryDisabling ActiveX Filtering in Internet Explorer

Flash Player installed but not working properly

I have Windows 7 64 bit, and run IE11.
I have Adobe Flash Player installed.
It works fine on my login (administrator) but my young Son can not watch video's, as it says Flash Player is not installed.
How do I fix this please?

Flash Player has updated to 11.87.800.175 today; is it working better?
If not, what means "not working properly"?

About in tears from new adobe flash player 10.3 not working

After installing the new Adobe Flash 10.2.153.1 on my Windows7 64 bit computer, it can not be found when using my IE8 (does not show 32 or 64 bit only 256-bit).
I have uninstalled using your reference on "please read: when asking Flash Player questions" and then reinstalled. It is on the programs list as installed but when I go to a site that needs me to use Adobe Flash it says I need it install it. Whn I go to the adobe web site to verify that I have installed Adobe Flash it only has a box with a small red x in the corner.
I have updated my devices drivers. I do not completely understand what a "kill-bit" is; however, I have gone into my registry and there is no registry keys that have {d27....etc}. There are many other numbers and most have a compatibilty flag of 0x00000400. So I must not have a "kill-bit" for Flash Player set. Not sure what that means.
Can you help me? And have I given you enough info?
Thanks for any help you can give me.

FYI - have uninstalled adobe flash player since we last replied should I try to install again?
I have checked this too and
*Shockwave Flash Object installed and Enabled. version 11.5.7.
* Yes at medium now (was at med high)
* have mcafee but just installed tonight your recommended microsoft security essentals (did a quick scan tonight)
* C:\Windows\SysWOW64\Macromed\Flash - FlashInstall (txt file) and Install (txt file)
* No error messages - was told it was installed successfully
thanks!

Adobe Flash Player installed - but not working

I have Windows 7, 64 bit, with Internet Explorer 11. On the day before Thanksgiving everything was working fine. I received a greeting on 11/27 and was unable to open it - I was told I needed to install Adobe Flash Player - assumed it was an update - but since that time I've been unable to open any of the puzzles on Shockwave, or cards from greeting card providers - probably some other things, but I haven't found out about them yet. Every time I try to open any of these programs, I get a message that I need to install the flash player. My control panel shows that I have Adobe Flash Player 15 Active X, 6 MB, version 15.0.0.239 installed and the add-on manager under tools says it's enabled - but it escapes me what it's enabled to do other than drive me batty and waste all my time. I've rebooted the computer, closed all IE windows, numerous times after uninstalling the program and then reinstalling it - all a waste of time. Is there any advice out there? Linda Kochefko, El Dorado, KS

is Active X Filtering something that should show up under Tools, Manage Add-Ons? If so, I think I had it earlier this week, but it's gone now. In my efforts to eliminate the Flash Player so I could reinstall a working copy, I may have uninstalled too much. It's not listed under Programs or under Tools at this time.
Linda Kochefko
[email protected]
Joy is prayer- Joy is strength - Joy is love -
Joy is a net of love by which you can catch souls.
Mother Teresa 1910-1997

Adobe flash player settings buttons not working

Hello.
Just recently I tried to play a few webcam games online,
however, upon loading the game and when the game is about to start
up my webcam (I suppose), it pops up with a request to allow access
to my webcam and microphone. Naturally this is okay, and is working
normally... But when I press the allow button... Nothing happens.
Same with the deny button. Actually, when I enter the settings
through right clicking, nothing clickable at all is responding.
I am using firefox 3.0.1. I have tried it with all
addons/extensions disabled and with IE 7 also.
I have also tried reinstalling flash player.
Please, if anybody knows the solution to this problem, or
even something that may help, I would greatly appreciate it.

is Active X Filtering something that should show up under Tools, Manage Add-Ons? If so, I think I had it earlier this week, but it's gone now. In my efforts to eliminate the Flash Player so I could reinstall a working copy, I may have uninstalled too much. It's not listed under Programs or under Tools at this time.
Linda Kochefko
[email protected]
Joy is prayer- Joy is strength - Joy is love -
Joy is a net of love by which you can catch souls.
Mother Teresa 1910-1997

Flash Player interactive buttons not working

I have been having this issue for months as far as I can tell. Multiple websites have this problem where I click on a button (not a link) such as a "play" or "share" button and nothing happens. These same buttons work on other computers however. I went to Apple support for help and they told me it was a Flash issue, and led me to your contact page.
Example websites with problems:
Searching For Sound - I cannot play the video, I click play and nothing happens
* Cafe del Mar Chillout Mix May 2014 * by DJ.Jurag | Mixcloud - I cannot press play, share, repost, like, or add. Nothing happens when I click these buttons
I have tried restarting my computer, reinstalling flash, changing plug-in permissions to "allow", and trying a new browser to no avail.
I have submitted this as a bug on your bugbase. The bug # is 3863474 which you can find here, with my computer specs: Bug#3863474 - Flash Player Play Buttons (and other buttons) unresponsive
I own a Macbook Pro Retina which I bought this summer (2014), late 2013 model with 10.9.5, 16GB RAM, 2.6 Ghz Intel Core i7, NVIDIA GeForce GT 750M 2048 MB, 1TB Solid State
Please help.

I'm assuming you're using Safari.
Do you have the same issue with Google Chrome? http://www.google.com/chrome/
It uses a significantly different version of Flash Player from the one shared by Safari and FIrefox. It would also be interesting to know if the issue happens both in Safari and Firefox.

Flash Player 10 does not work on certain websites

Hi,
Just installed Falsh Player 10 onto my imac G5 (mac os x tiger 10.4.9, power g5). It works fine for you tube and plays certain flash content but, when accessing channel 4OD, E4 and ITV player it does play the videos. Also when i try to adjust the flash setings by 'ctrl click' it does not allow me to access any of the tabs or uncheck the options.
Am completely baffled as to why this is happenning especially when i have checked several times to see if the player is installed properly, which it is.
Be absolutely grateful if anyone can tell me what the problem is.
(have also checked my mozilla preferences and they don't seem to be relevant in solving the problem)
Thanks,
Kai

Some websites claim that they required Flash Player, when in fact they mean Shockwave Player. Try installing Shockwave Player, and see if this fixes the problem.
As for the Flash Player Settings; on Windows this can usually be cured by deleting the folders where these settings are stored. Unfortunately I don't know where that is on a Mac, but possibly you can find this information in http://www.adobe.com/devnet/flashplayer/articles/flash_player_admin_guide.html

Flash Player installed but not working....

had a virus 3 days ago which was resolved with assistance from Microsoft. Now Adobe Flash does not work (when I go to Youtube, it says I do not have the latest version. I have unistalled, restarted, installed at least 10 times. Sites still say I need the latest version. I do see Adobe Flash Player 10 Active X in the programs in my control panel. I have downloaded version 10.1.102.64. I am running IE8 (i assume 32-bit since it does not say 64-bit) on Windows Vista. I have checked the files in my windows/system32/macromed/flash folder and it show the following files:
Flash Player Trust folder
Flash10I.ocx
FlashInstall
FlashUtil10I_ActiveX.dll
FlashUtil10I_ActiveX
install
I had turned off my Norton AV and firewall. I have also made sure that all security has been set to medium at that java scripting shows as enabled...
Flash player still does does not work: says I need to install latest version on websites (youtube etc.)
HELP!!

Hi, I see you've been on quite a few forums advocating Firefox & Chrome. All this does is give them a browser that perhaps Flash Player would be performing as it should. But it doesn't solve their issue with IE.
And referring users to follow procedures meant for another user under different circumstances and computer configurations
is not in their best interest.
All you are doing is confusing the person, since the required information about their computer has not been obtained.
You may want to rethink posting referrals, I could do that myself, since I'm on a lot of threads here.
eidnolb

Latest Flash Player Install is not working

Hello, I need some help please. I have been through the install process at least seven times if not more, all previous versions of flash player have been deleted, and it is not working. Sites that I regularly use are still wanting me to install the software that I know I have installed. Even more frustrating is that there is no other way to contact Adobe about this unless one wants to pay $39 to speak with someone, which I refuse to do when it is their product that is not working right. PLEASE HELP ME!!

pwillener wrote:
Download the installer from http://forums.adobe.com/thread/889580
That one worked nicely. Thanks for your help!
I guess the installer from the main download page was just a downloader, and for whatever reason it didn't work for me.

Adobe Flash Player installer is not working.

Adobe installer is giving me a dark window with nothing else. Activity Monitor Shows the installer, But nothing is going on. According to terminal, the installer starts, and log out one second later. I checked the Adobe community's help site, and Apple's one also. It seems everyone has the same problem, And is not only Mac OS, but window's also.
For me it started with 10.10, never before, have seen the message that ''You have to update the Flash Player''. Now most of the Youtube, News sites, and movie sites are not working.
I followed all the recommendations in support communities, with well wished suggestions. But no solution has worked. Even used the Adobe suggestion to do a clean install.
And yes! I tried using HTML5, and others, but the sites that I like, won't work. I know is a blessing to forget about Flash, but...
Anybody knows what's going on? Any idea please?
Mac Pro, OS 10.10.1, Safari version 8.

You've DL'd the installer from that page and when the dmg opens and you double-click the Install Adobe Flash Player.app it doesn't show this?
If it does, you have to click the box indicating you've read the terms before the Install button activates.

I am trying to update Flash player but is not working...

Why the Lates version of Flash player is not working on my computer? I am unable to watch online videos, and have constant massage on YouTube to get the latest version of Flash Player (which I have).

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Adobe Flash in any way. I suggest you post Adobe related questions on their own forums for their Mac products.
http://www.adobeforums.com

Flash player 10.3 not working and i've tried everything, i mean everything

Good day all. I'm using the latest firefox 5, win xp pro sp3 and flash 10.3. Now im trying to play a game on facebook and it keeps saying Please update your flash player by clicking HERE.Now i've uninstalled flash with the uninstaller and rebooted and reinstalled. I've tried installing 11.1 beta and that didn't help. I installed both same time and that didn't help. i went to the flash site to see if flash is installed and even though it was installed it kept saying install plugin so i did. Then i had shockwave player 10.3 and flash 11.1 beta. Now i've taken everything off and only got 10.3 on. Of course it still doesn't work. I tried removing that npswf32.dll file but that just tells firefox i don't have flash.
contents of C:\WINDOWS\system32\Macromed\Flash
Flash10u.ocx
FlashInstall.log
flashplayer.xpt
FlashUtil10u_activeX.dll
FlashUtil10u_activeX.exe
FlashUtil10u_plugin.exe
NPSWF32.dll
I'm crying out in desperation here. I been battling with this for days now. I've tried googling, searching this site and honestly i'm fed up. I've spent hours and lots of bandwith trying to download updates and install files etc etc. Please is there anyone out there that can help me.

pwillener wrote:
Well, thank you for your unkind comments!
This is a user forum, and people try to help when they have time and specific ideas about certain problems. Not everybody of the few regulars is available all the time.
Posting incomplete information also slows things down considerably, and posting the same problem multiple time only wastes the volunteers' time.
I will most certainly ignore you if you ever come back in need for help.
Yip then my post is definitely for people like you. Funny how your reply took a day but my problem was only sorted out 4 days later. I had over 100 views of my post in a few hours. I hardly call that a "few regulars". I think you'd be annoyed if your problem wasn't sorted out either. I think only one person replied which was helpful, the other post i did another one person replied but he was trying to be clever. Multiple posts don't waste volunteers time if noone's replying, now is it? Please think before you post next time, seriously.

FLASH Player 10.1 NOT WORKING WITH FIREFOX PLEASE HELP!!

Hello I need help with this problem quickly. I have had this problem for the last month and it's driving me crazy.
I am running Firefox 3.6.10 on a 32 bit on Windows Vista I have tried uninstalling and re installing nothing is working. I have read through many post and still haven't got any luck please Help.
Here are some of the things listed on my system32 Macromed flash
FLASH 10K.OCX
FLASH INSTALL
FLASH PLAYER.XPT
FLASHUTIL10K_ActiveX.dll
FlashUtil10_ActiveX
FLASHUTIL10k_Plugin
NPSWF32.DLL
PLEASE HELP THANKS IN ADVANCE

Hi, Just got my Internet connection back! Without knowing what add ons/plugins/extensions you have in FF, it is difficult
for me to say what else may be conflicting.
Other than that, your choices are either Uninstall 3.6.10 and Install a version that wasn't giving you a problem. You could Install the FF beta.
Mozilla has a list of many extensions that conflict with FF if you want that link to look over. One of the other links has to do with other issues that may be helpful.
Let me know and I'll post those to you.
Thanks,
eidnolb

Flash player add-on not working?

Similar Messages

Maybe you are looking for