Flash Player auto-update fails to perform major updates

I'm managing Flash Player on a large number of Intel Mac computers.  I have enabled the auto-update feature.  Auto-update seems to work for minor updates (for example current version and update version are both 16.x.x).  However the auto-update consistently fails to perform major version updates (for example from 16.x to 17.x).
mms.cfg file location:
/Library/Application Support/Macromedia/mms.cfg
contents:
AutoUpdateDisable=0
SilentAutoUpdateEnable=1

Hi,
Flash Player 17 was what is referred to as a 'loud' release and is distributed via the adobe.com site and not via silent auto-update.  This blog post An outline of Flash Runtime installation options, specifically the 'Installation Options' section) provides more information.  If you license Flash Player for distribution, the blog post, and the Flash Player Administrator's Guide offer various options for organizations to update Flash Player without the possible delay of the 'loud' releases.  I'm happy to answer questions on the update options you may have after reviewing the blog post and the Administrator's guide.
Maria

Similar Messages

  • Adobe is not maintaining Flash Player auto-update

    Flash Player auto-update is broken. The URL that is checked by the auto-update agent has not been maintained properly by Adobe:
    https://fpdownload.macromedia.com/pub/flashplayer/update/current/sau/11/xml/version.xml
    <version>
         <ActiveX major="11" minor="4" buildMajor="402" buildMinor="287"/>
         <Plugin major="11" minor="4" buildMajor="402" buildMinor="287"/>
         <MacPlugin major="11" minor="4" buildMajor="402" buildMinor="287"/>
         <SAUConfig checkFrequency="1"/>
    </version>
    This information is obviously out-of-date, as the current full-release version is Adobe Flash Player version 11.5.502.110.
    http://www.adobe.com/software/flash/about/
    As a result, client machines relying on the auto-update process are not being patched. The client machines themselves appear to be checking properly - they have internet access and fpsaud appears to be working properly.
    There's really no point to having the auto-update facility if you're not going to maintain it. You might as well just pull it out of the product.

    This is as designed.  The silent auto update mechanism is not updated until 30 days after a major release.  However, the older style UI notifications are sent out within 7 days (and a system restart).  Hopefully the FAQ below explains how this works.
    How does the automatic update feature work in Flash Player?
    If you are responsible for updating clients within an enterprise network, we do have an option available that allows you to run your own update server and immediately push out builds silently and automatically.
    http://blogs.adobe.com/spohl/2012/04/24/it-admin-deploying-flash-player-via-background-upd ater/

  • What is the Flash Player auto-update behaviour for users without admin credentials on OSX and Windows?

    Hi
    Does Flash Player auto-update have the ability to update systems when a user does not have administrator access on their device?
    What will the results be if we enable Flash Player auto-update on OSX and Windows systems where:
    1.  Users are log in with accounts that DO NOT have administrator access; and
    2.  Internet access is granted via a proxy server, but only when a user with NO administrator credentials is logged in.
    Thanks in advance.

    Maria
    So there's no way to completely turn off user notification AND allow background updates unless you use a locally hosted update server?  That's too bad.
    Reading page 26 of the manual, I see there's an mms.cfg file that you can configure, with an option SilentAutoUpdateEnable, which is described on page 32:
    SilentAutoUpdateEnable
    SilentAutoUpdateEnable = [ 0, 1 ] (0 = false, 1 = true)
    Availability: Flash Player 11.2 for Microsoft Windows, and Flash Player 11.3 for Macintosh
    Enables a Flash Player update to install silently in the background with no user interaction. Installs both the ActiveX and plug-in players when appropriate. This type of update is called a Flash Player background update.
    Standard users cannot disable background updates if they are enabled by an administrator.
    Depending on the type of browser, if the user has a browser open at the time of an update, the browser might not use the updated player immediately. For more information, see "Performing a background update" on page 19.
    The default value is 0 to disable background updates.
    So you're saying that even if we enable this option (but don't configure a local server), users may still be prompted some or all of the time?

  • Flash player auto update failure

    I get the flash player update message about once a week telling me to update the flash player. when I try to run the update at the end I get the message : "Flash Player Help / Crash when leaving browser page | Flash Player   "   this link leads me to a web page telling me how to disable the realplayer browser addon. Thing is I uninstalled Realplayer months ago. They updated their player, I tried it and found it buggy and unusable and uninstalled it that same day. I never installed a browser addon and can only assume realplayer did that in the background. realplayer does not show up in my remove programs list, I searched my registry and could find no entries, and I even did a search  of my hard drive and just found an empty "realplayer downloads" folder. I followed the procedure listed on the website I was referred to, but Realplayer plugin is not listed in my IE plugins.  I can't install your updated player because your installer "thinks" I have the plugin installed. how do I resolve this?

    Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

  • Flash Player 10.3 and Internet Explorer 9 update and workarounds

    Hello Flash Player community,
    We are tracking the issues being reported on Flash Player 10.3.181.14 and Internet Explorer 9 and actively investigating them.  Users are reporting that Flash content is being displayed in the upper left corner of the screen.  We want to give those who are encountering these issues an update.
    First, we apologize to everyone affected.  We know you count on Flash Player as an integral component of the web and we strive for high quality and performance in each release.  We are actively looking into the root cause of this issue.  Thanks to many of you submitting information via email and our online bug database, we now have some solid leads we are pursuing.
    Flash Player 10 and later can use your system’s graphics hardware to accelerate video decoding, and can also accelerate video presentation on some sites. Starting with Flash Player 10.2, Flash Player will also take advantage of hardware accelerated graphics in Internet Explorer 9, utilizing hardware rendering surfaces to improve graphics performance.
    With Flash Player 10.3.181.14, reports indicate that systems with Intel HD Graphics adapters running Internet Explorer 9 are the only systems impacted by this particular bug.  If you are encountering this issue and have a different configuration we'd love to hear from you.  Please review the instructions on this page for details on generating the information we'll need for further investigation.
    Solution #1
    Adobe has officially released Flash Player 10.3.181.16 for Internet Explorer to address the graphical issues introduced in 10.3.181.14.  You can get this release by visiting our official download page, directly downloading and running the installer file, or using the Flash Player auto update mechanism.
    After installing, we recommend you re-enable hardware acceleration if you had it previously disabled.  We also recommend you clear your browser cache and restart your system.
    If you continue to encounter issues, please create a new thread and we'll do our best to investigate further.
    Solution #2
    On some systems, you may be able to resolve this issue by updating the Intel HD Graphics drivers. It has been reported that driver versions 8.15.10.2361 and above do not exhibit this bug. Unfortunately, some systems might require updates directly from your system manufacturer. We’re working with system manufacturers to make sure they include the latest drivers in future releases.
    Solution #3
    You can disable hardware acceleration in Internet Explorer 9 using the instructions on this page. Please note that you should re-enable hardware acceleration once this problem has been resolved to enjoy the full benefits of hardware acceleration.
    Thank you,
    The Flash Player team
    Update 5/20/11 - We've temporarily disabled the automatic update notification for Flash Player 10.3 and Internet Explorer.  We're making progress on a fix and hope to have a new version available next week.
    Update 5/24/11 - Added link to the 10.3.181.15 test update
    Update 5/27/11 - Added instructions for post install of 10.3.181.15
    Update 5/31/11 - Updated thread with the official 10.3.181.16 announcement

    FOR THOSE RUNNING IE9 ON WINDOWS 7 AND HAVE INSTALLED THE AUTOMATIC UPDATE FOR ADOBE FLASH PLAYER 10.3 - TAKE THE FOLLOWING STEPS:
    Open IE9 Browser window > Click on "Tools" > Click on "Internet Options" > Selct the "Advanced" Tab > Turn on/Click the "Use software rendering instead of GPU rendering" > Click "Apply" > Click "OK" > Shut down and then restart your IE9 browser.
    THIS WILL BE A TEMPORARY FIX FOR ANY ISSUES YOU MAY HAVE WITH THE CONSTANT FLOOD OF FLASHING ADS AND THE LIKE UNTIL A PATCH IS MADE AVAILABLE FOR THIS UPDATE.
    OTHER QUICK FIXES WOULD INCLUDE:
    1) UN-INSTALLING 10.3 AND RE-DOWNLOADING AND INSTALLING 10.2 FOR THE TIME BEING. **BE SURE TO AVOID RE-INSTALLING THE AUTOMATIC UPDATE OF 10.3 AGAIN**
    2) DOWNLOADING AND INSTALLING "MOZILLA FIREFOX" AND USING IT AS YOUR WEB BROWSER!!

  • Flash Player meldet sich bei jedem Internetaufruf mit update, obwohl dieser erst kurz vorher erfolgt ist.

    Bei jedem Internetaufruf - über Firefox, Internet Explorer, AOL - meldet sich sich der Flash Player über die Benutzerkontensteuerung mit angeblichem Update, selbst dann, wenn der letzte Update erst fünf Minuten vorher erfolgt ist.
    Ausserdem wird die Benutzerkontensteuerung wegen der Update-Meldung bei exklusiv im Vordergrund laufenden Programmen ohne Internetzugriff im Hintergrund aufgerufen und bringt so das im Vordergrund laufende Programm zum Absturz.
    Das Phänomen tritt seit Version 12 an meinem Windows 7 Rechner auf, nicht aber an meinem Windows 8.1 Notebook und auch nicht an den anderen beiden im Netzwerk befindlichen Windows 7 Rechnern.
    Ich habe mehrfach den Flash Player deinstalliert und neu installiert und zur Zeit auf "Nie nach Updates suchen" eingestellt (Verwende den Alternative Flash-Player Auto-Updater) und trotzdem wird ständig die Benutzerkontensteuerung vom Flash Player aufgerufen.
    Mir würde es schon reichen, wenn mir jemand eine Alternative zum Flah Player nennen könnte...
    Derzeitige Version 13.0.0.206

    Ich habe das gleiche problem....ich hoffe auf eine schnelle loesung...

  • Flash Player download keeps failing with lost connection and then gives up.  satellite Internet connection

    Win XP. Firefox 34.0.5 (latest)
    The Flash  Player download keeps failing with lost connection and then gives up.I am on a  satellite Internet connection.
    It seems to be extremely slow even when loading the installer which is only 1MB. Then when I run the installer and it starts to download the installation there are frequent messages about losing the connection and then finally gives up.
    I have had problems with other software failing when I am on a satellite link. This is most likely because of the huge latency which may be taken as a link failure. Ping times are typically 800ms but can be 2000ms sometimes!

    Hello,
    The online shim installer, which you are using actually downloads and installs Flash Player silently in the background.  If your satelite connection is experiencing latency issues it could result in the failure to download.  Please try the full installer posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.
    Maria

  • Windows Update failed to check for updates with error 0x800B0001

    Hi all,
    I have a WSUS installed on a Windows Server 2008 R2 box, I have a new Windows Server 2012 box (joined to domain) that cannot get updates from the WSUS, whenever I try to search for new updates I receive the following error in event viewer:
    Windows Update failed to check for updates with error 0x800B0001
    Note: I cannot see the Win2K12 server in the WSUS console under computers node.

    I couldn't get it to run even after installing the mentioned KB fixes. So I investigated the error myself, and found a "hack" that seems to fix the issue. Wrote up a small piece on it here:
    http://tplive.azurewebsites.net/2013/12/windows-update-error/
    You and about a thousand other people have reported "I had already installed [the update], but installing it AGAIN fixed the problem.", which is almost assuredly a simple indication that the original installation of the update failed, and you simply did
    not recognize that the installation of the update was not successful.
    The fact that the /selfupdate folder was corrupted (read: missing files) pretty much says it all. There's no bug. Your installation of the update simply failed. (Or, the server wasn't healthy to begin with and you got what you got.)
    Bottom line: The only known cause for a client-side 0x800B0001 error code is that the WSUS server has not been
    properly and completely patched.
    Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2013)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence R Garvin
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

  • Why can't Flash Player auto-update?

    Even in 1998, applications had the capability to auto-update. Why do I have to download a new install file for almost every Flash Player update? It even has the option to allow auto-updates yet here I am downloading another install file for the 37th time! If flash wasn't so embedded in all of the internet, I would abandon it and uninstall it altogether. I hope that someone comes along with a better solution so I don't have to use FP anymore. Get with the times, Adobe!

    Flash Player HAS auto update available
    The updates are not simply "patches" anymore. That sort of thing went the way of FAT16, several years ago.
    You shouldn't have to update every day. If you are, something is wrong.

  • Flash Player Auto-update problems

    Hi,
    In our environment we have Win 7 64bit Pro PCs, IE10 and users are NOT administrators.  We install Flask Player 11.8.x using the MSI silent switches, with the autoupdate service disabled, the scheduled task for auto-update deleted and the MMS.CFG file configured to AutoUpdateDisable=1.
    My current problem is that some users have now been prompted to upgrade their Flash player.  This occurs during logon with task manager showing "FlashUtil32_11_8_800_168_ActiveX.exe /update activex" as an active process.
    Does anyone have any ideas as to what may be causing the autoupdate?  IS it possibly casued by Internet Explorer initiating the ocx? Any ideas welcome.
    Many thanks in advance,
    Andy

    I should have also mentioned that if a user clicks [Install]
    and follows the instructions, after being taken to the Flash
    download page and trying to install, our own Flash detection code
    no longer works. This means our users are prevented from launching
    our app.

  • Flash Player auto update dialog

    Our users have started reporting seeing a new Flash dialog
    box popping up when they reach our Flash applications. It reads
    "Flash Player. An update to your Adobe Flash Player is available.
    Flash Player enhances your Web browsing experience. This
    update includes:
    Security enhancements described in Security Bulletin
    APSB07-29
    Support for viewing high-definition video - See the HD
    Gallery
    Faster interactive media performance
    Read about this update and the End User License agreement. To
    Change or disable your update notification click here..
    [Install now] [remind me later] [Dont install]
    The problem is our users ARE ON 9,0,115. It looks like Adobe
    sneaked this intrusive dialog into the latest plug in, AND IT IS
    BUGGY. Unfortunately our users are BLAMING US.
    Am I right, has anyone else got this issue??

    I should have also mentioned that if a user clicks [Install]
    and follows the instructions, after being taken to the Flash
    download page and trying to install, our own Flash detection code
    no longer works. This means our users are prevented from launching
    our app.

  • Why Won't Flash Player Auto Update?

    I'm running OS X 10.9.5. "NPAPI Plug-in version 15.0.0.152 is installed." I'm being told an update to Flash Player is available. Allow Adobe to install updates is enabled, yet the updates are never installed automatically. What must I do to have Auto Update work?

    Flash Player HAS auto update available
    The updates are not simply "patches" anymore. That sort of thing went the way of FAT16, several years ago.
    You shouldn't have to update every day. If you are, something is wrong.

  • Update flash player.External speakers fail.

    I use iMac OS 10.6.8. I updated today to the lastest flash player update 100.9.900.152 and since then my external speakers dont work. (Model Logitech Z-10). Also, my Click-to-plugin plugin doesnt work either although it is set to work and enabled properly. Everything worked fine until this update. So, how do I fix this, OR how to I get to the former state I was before?Can I rool back to the former Flash version??
    Thanks in advance

    I'm unfamiliar with the "Click to plugin" plugin. Is that a Logitech plugin?

  • Flash Player Auto Upgrade ver 14, Won't Install: Error- Unable to Register

    The Flash Player Upgrade attempted to install but stopped and gave me an error: Unable to Register. I have been all through the forums and I believe I have tried everything suggested.  These have been my attemptsOS - Windows XP Pro, latest updates loaded.
    1- I read a suggestion to attempt a "clean install" .  I watched the YOUTUBE video that was on the page and followed it exactly.  Attempted to re-install ver 14, and recieved the same error. this is the link to the page I followed: Can not install Adobe Flash Player. Error messages are "Failed to - Microsoft Community
    2- I also downloaded the SubInACL file and the  reset_fp10.zip file, followed the instructions and ran the file.  Attempted to re-install ver 14 and got the same error, unable/failed to register.
    3- I have attempted this numerous ways, rebooting the computer in between each change, re-booting after I did all, and nothing seems to work.
    4- Downloaded Mozilla Firefox  at someones suggestion, attempted to download and install, still the same error.
    5- When I open AOL, it attempts to install Flash Runtime and the same thing happens.  Error, Failed to Register.
    6- Purchased a Registry Editor/Cleaner.  Ran this cleaner and it did speed up my computer.  Did clean uninstall of Flash Player making sure no files were on my computer. Same error.
    7- Finally, contacted Adobe by phone.  The tell me they can help and try to fix the problem, but it will cost me $39.95 per instance. And, I didn't get any warm feeling that there was a gaurantee that they could fix it. In fact, i could hardly understand the indian speaking tech support.
    8- I also was told that after 1pm EDT, the new Adobe help page would be up and there would be a fix on it.  Now, 3:20 EDT, and the page is still not up.
    Anyone have any suggestions to fix this.  I want to avoud the "F" word ,,, Format and re-install from scratch just to get this fixed.

    I'm using WinXP (Home Edition) with Service Pack 3, and IE ver 8.  When I tried the auto upgrade to Ver 14, I got the same results as you -- "failed to register".  What tickes me off the most is that the auto upgrade deleted the previous version of FlashPlayer that worked fine.  Now I get no flash content using IE8,
    Like you, I tried to install a previous version of FlashPlayer and got the idotic response "you need to install the latest version, Ver 14" which caused all the problems.
    Maybe the brainworks at Adobe can develop a fix soon.
    If not, I will never install another Adobe product on my newer Win8 computer.

  • OSX Lion: Flash player has stopped working in Chrome after update to 11.1.102.64

    Dear Adobe,
    Many sites including YouTube have stopped showing flash content (the ads on YT do work though) after an update to 11.1.102.64. The flash player is simply not showing anything, although it is there (right-click menu shows). This is surely a GPU issue, but I'm on OSX, so there are no drivers to update...
    This is the environment:
    FP: 11.1.102.64 (non-debug, haven't tried debug version yet)
    Chrome: 18.0.1025.56 beta
    Mac:
    Software  Mac OS X Lion 10.7.3 (11D50b)
    Processor  2 x 2.8 GHz Quad-Core Intel Xeon
    Memory  6 GB 800 MHz DDR2 FB-DIMM
    Graphics  ATI Radeon HD 2600 XT 256 MB
    with all updates installed.
    Is there anything I can do to get this to work?
    Cheers
    Bas
    Here's a screenshot:

    Hi Bas,
    Could you try clearing your Flash Player cache to see if it helps out?
    How do I clear my Flash Player cache and settings?
    Are you able to see video on the following page?
    http://labs.adobe.com/technologies/flashplayer10/live-player/
    Thanks,
    Chirs

Maybe you are looking for