Flash player crash in IE and Firefox

Question

Hi,
I develop a Web site in flash and I want to optimize it for
the flash player 9 and later version. But I have a crash problem in
flash player 9 and 10 version in IE 7 and Firefox 2 and 3 except
the very last version (10.0.22.87) I also have the problem with the
flash player in the software. I tried to find the problem using the
debug tool, but I can’t find a way to break in my code in
external class.
At start, I thought that it was a memory leak, but I
consciously remove all reference and set to null all object I
don’t need anymore to be sure that the garbage collector
collects them. I track the memory usage, it starts at 9mb and goes
up when I add object, but after removing the object the memory goes
down...
Did someone had experience this type of problem before and
found a solution?
I also have 2 general questions:
1- What is the best way to debug an application with external
classes?
2- How can I update the flash player plug-in of the authoring
tool?
http://kb.adobe.com/selfservice/viewContent.do?externalId=b62ce659
I found that page on the adobe site and follow all the
instruction correctly, but when I check my version of the flash
player with the system.Capabilities.version, it is still the
10.0.54.2 even if the player folder on my C: said it’s the
10.0.22.87…
Thank you !

Answer 1

nevermind...issue resolved...i also had a usb dazzle video
capture device that was plugged in to one of the usb ports behind
the computer...apparently both of those devices can't be plugged in
at the same time otherwise the above crash occurs.