Flash Player installed but not recognized

I have been prompted to install Flash Player 11 on Amazon. I attempted to install it from your website. After following all instructions, it says that Flash Player 11 was successfully installed. However, when I go back to Amazon (or any other site that plays video) it says that I need Flash Player 11 as if I never installed it! I tried uninstalling Flash Player using your uninstall function from your website, then attempted to install Flash Player again with the same results: it says that Flash Player was installed correctly, but nothing seems to recognize it when I try to play video. Please help!

Could you try the steps outlined in the FAQs below to see if they help?
Enabling Flash Player in Internet Explorer
ActiveX Filtering in Internet Explorer

Similar Messages

Flash Player installed but not working properly

I have Windows 7 64 bit, and run IE11.
I have Adobe Flash Player installed.
It works fine on my login (administrator) but my young Son can not watch video's, as it says Flash Player is not installed.
How do I fix this please?

Flash Player has updated to 11.87.800.175 today; is it working better?
If not, what means "not working properly"?

Flash Player installed but not working....

had a virus 3 days ago which was resolved with assistance from Microsoft. Now Adobe Flash does not work (when I go to Youtube, it says I do not have the latest version. I have unistalled, restarted, installed at least 10 times. Sites still say I need the latest version. I do see Adobe Flash Player 10 Active X in the programs in my control panel. I have downloaded version 10.1.102.64. I am running IE8 (i assume 32-bit since it does not say 64-bit) on Windows Vista. I have checked the files in my windows/system32/macromed/flash folder and it show the following files:
Flash Player Trust folder
Flash10I.ocx
FlashInstall
FlashUtil10I_ActiveX.dll
FlashUtil10I_ActiveX
install
I had turned off my Norton AV and firewall. I have also made sure that all security has been set to medium at that java scripting shows as enabled...
Flash player still does does not work: says I need to install latest version on websites (youtube etc.)
HELP!!

Hi, I see you've been on quite a few forums advocating Firefox & Chrome. All this does is give them a browser that perhaps Flash Player would be performing as it should. But it doesn't solve their issue with IE.
And referring users to follow procedures meant for another user under different circumstances and computer configurations
is not in their best interest.
All you are doing is confusing the person, since the required information about their computer has not been obtained.
You may want to rethink posting referrals, I could do that myself, since I'm on a lot of threads here.
eidnolb

Adobe Flash Player installed - but not working

I have Windows 7, 64 bit, with Internet Explorer 11. On the day before Thanksgiving everything was working fine. I received a greeting on 11/27 and was unable to open it - I was told I needed to install Adobe Flash Player - assumed it was an update - but since that time I've been unable to open any of the puzzles on Shockwave, or cards from greeting card providers - probably some other things, but I haven't found out about them yet. Every time I try to open any of these programs, I get a message that I need to install the flash player. My control panel shows that I have Adobe Flash Player 15 Active X, 6 MB, version 15.0.0.239 installed and the add-on manager under tools says it's enabled - but it escapes me what it's enabled to do other than drive me batty and waste all my time. I've rebooted the computer, closed all IE windows, numerous times after uninstalling the program and then reinstalling it - all a waste of time. Is there any advice out there? Linda Kochefko, El Dorado, KS

is Active X Filtering something that should show up under Tools, Manage Add-Ons? If so, I think I had it earlier this week, but it's gone now. In my efforts to eliminate the Flash Player so I could reinstall a working copy, I may have uninstalled too much. It's not listed under Programs or under Tools at this time.
Linda Kochefko
[email protected]
Joy is prayer- Joy is strength - Joy is love -
Joy is a net of love by which you can catch souls.
Mother Teresa 1910-1997

Flash player install but not working

Can find Flash player in programs to uninstall off control panel, but no where else, computer will not play any videos and ask to down load flash player every time.

Flash Player (with the exception of the sandalone "Projector") isn't a program. It's a plugin. While it does should appear in the Add/remove list, it's NOT located in Program Files.
You'll find it in C/Windows/System32/Macromed/Flash
and (on 64 bit systems) C/Windows/SysWOW64/Macromed/Flash
What browswer do you use?

WIN 8 Flash Player Installed but not Working

Hello,
I cannot get any videos to play on my windows 8. It says that I need flash player, but flash player is installed and it won't let me download. I have tried many troubleshooting steps on the checklist with no joy. Please help.
HIckory

Did you check that the add-on is enabled?
Did you check that ActiveX Filtering is disabled?
See http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

Android 4.03 latest adobe flash player installed but not showing any flash based sites

The plugin is here:
http://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-central-android/
Download the .apk , install , and have fun.

The plugin is here: http://ftp.mozilla.org/pub/mozilla.org/mobile/nightly/latest-mozilla-central-android/
Download the .apk , install , and have fun.

ADE installed but not recognized

I am using Windows 10, a Nook, My Media Mall. ADE is installed, my computer authorized and I am activated. When I download an E book, it appears to be downloaded, but when I try "open with" the only option showing is Adobe Reader. Then, I look for other programs but ADE is not listed as an option. Is there something I have not done?

Windows 7 and IE 11 ... I also use Firefox, for business only.
Steve
Date: Mon, 27 Jan 2014 18:33:18 -0800
From: [email protected]
To: [email protected]
Subject: Installed but not recognized
    Re: Installed but not recognized
    created by Mike M in Installing Flash Player - View the full discussion
What OS?
http://mmonlinedesigns.com/images/os.png
What browser?
http://mmonlinedesigns.com/images/browsers.png
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6058928#6058928
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/6058928#6058928
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/6058928#6058928. In the Actions box on the right, click the Stop Email Notifications link.
           Start a new discussion in Installing Flash Player at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Flash player installed but programs won't play (windows 8)

The latest version of flash player is installed but programs won't work on Windows 8?

It's POGO or EA Games
Sandi Shaw
Date: Wed, 5 Jun 2013 14:34:46 -0700
From: [email protected]
To: [email protected]
Subject: Flash player installed but programs won't play (windows 8)
    Re: Flash player installed but programs won't play (windows 8)
    created by Devendar_kumar in Using Flash Player - View the full discussion
Please provide the link in which you have issue.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5382919#5382919
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5382919#5382919
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5382919#5382919. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Using Flash Player by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Hello I have Adobe Flash Player installed but cannot enable it.

Hello I have Adobe Flash Player installed but cannot enable it.

NPAPI is installed on my Mac but I cannot enable it - is there a customer service number for Adobe I can call

I have the latest Adobe flash player installed but it does not show up in my add-ons or plug-ins on Firefox 3.6. In the plug-in check, it recognizes that the shockwave flash is up to date. How can I have the plug-in appear and be enabled on firefox?

I have uninstalled the flash player and installed it numerous times with no recognition by the Firefox plug-ins. I also have uninstalled Firefox and reinstalled it as well. I have also restarted my computer several times as well. The flash player is certainly installed but not working on Firefox. Thanks in advance for your help.

James j,
You have a different problem. Your screenshot shows "The Adobe Flash plugin has crashed".
See [[Plugin crash reports]] and [[The adobe Flash plugin has crashed]]. If you need more help you should [[ask a question|ask a new question]] (start a new thread).

Flash is installed ,but not seen by Chrome or Firefox

Here is what I checked in Chrome , I have:
Adobe Flash Player - Version: 15.0.0.189
Shockwave Flash 15.0 r0
This is installed but not being recognized by either firefox or chrome. I am on a WIN 8.1 pc and IE does not work so it is disabled/turned off. It does not even open anyway. How do I fix this?

Let me clarify, I need flash to work in Firefox and Chrome, IE is not important. I rarely use it

Flash 11 installed but not detected by websites

Can any body help? I'm about to go postal here. I am really hating Flash! I'm trying to upgrade our computers because suddenly most websites quite working (saying we needed a newer version of Flash). So round and round I go trying to get it working.
I finally gave up getting the stuipd thing to install with Group Policy Manager (there is a *major* problem with the .msi install package Adobe provides from V10 forward...even though it worked just dandy for 9 and down). Instead, I moved to the Software Update Services route instead.
Now all of my computers have Flash 11 installed -- but half of them don't work!!!. I can look in my logs and see "successful" install on all systems. I can go into add/remove programs on any computer and see Flash 11 is installed. However, web sites say that flash has to be installed. Even going to the Adobe site on these systems comes up with a message saying that Flash needs to be installed.
I'll tell my users they can't use any Flash-enabled site before I start trotting around computer-to-computer to manually install Flash player!
Can anybody offer suggestions on how to fix this thing? Centralized install is absolutly required.
Thanks for you help!

Here is the flashinstall.log from a computer where flash does not work.
=O====== M/10.1.53.64 2010-07-19+20-44-37.953 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install activex -msi
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/10.0 2
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.dll
=X====== M/10.1.53.64 2010-07-19+20-44-39.281 ========
=O====== M/10.1.53.64 2011-05-04+14-14-09.661 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/10.1.53.64 2011-05-04+14-15-03.130 ========
=O====== M/10.2.159.1 2011-05-04+14-15-03.146 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\729.dir\InstallFlashPlayer.exe" -iv 0
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10p_ActiveX.dll
0008 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
0009 00000018
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10p.ocx 80070005
=X====== M/10.2.159.1 2011-05-04+14-15-25.333 ========
=O====== M/10.3.181.34 2011-08-02+14-28-17.036 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax.exe" -dlm -install
0001 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0002 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0003 00000018
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 20
0005 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx
0006 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.exe
0007 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil10u_ActiveX.dll
0008 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0009 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0010 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
0011 00000018
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash10u.ocx 80070005
=X====== M/10.3.181.34 2011-08-02+14-28-20.411 ========
=O====== M/11.0.1.152 2011-10-04+21-56-19.168 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
0002 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0003 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0004 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0005 00000018
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash10h.ocx 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 80070005
=X====== M/11.0.1.152 2011-10-04+21-56-23.356 ========
=O====== M/11.0.1.152 2011-10-21+17-13-14.540 ========
0000 00000010 "C:\WINDOWS\TEMP\InstallAX.exe" -install -msi
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
0004 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
0005 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
0006 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0007 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
=X====== M/11.0.1.152 2011-10-21+17-13-17.401 ========
=O====== M/11.1.102.55 2011-11-16+15-39-17.098 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\688.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-16+15-39-33.359 ========
=O====== M/11.0.1.152 2011-11-16+15-38-43.967 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-11-16+15-39-33.515 ========
=O====== M/11.0.1.152 2011-11-28+15-29-49.914 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00001039
=X====== M/11.0.1.152 2011-11-28+15-29-54.426 ========
=O====== M/11.1.102.55 2011-11-29+16-07-15.247 ========
0000 00000010 "C:\Documents and Settings\knolan\Local Settings\Temp\install_flash_player_ax_32bit.exe" -dlm -install
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 20
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-11-29+16-07-18.886 ========
=O====== M/11.1.102.55 2011-12-01+15-25-29.566 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\6.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-01+15-26-37.601 ========
=O====== M/11.0.1.152 2011-12-01+15-24-54.777 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-01+15-26-37.976 ========
=O====== M/11.0.1.152 2011-12-13+15-19-02.927 ========
0000 00000010 "C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe" -update activex
0001 00000011 0
=X====== M/11.0.1.152 2011-12-13+16-51-38.125 ========
=O====== M/11.1.102.55 2011-12-13+16-21-38.059 ========
0000 00000010 "C:\DOCUME1\knolan\LOCALS1\Temp\3164.dir\InstallFlashPlayer.exe" -iv 4
0001 00000020 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0002 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
0003 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0004 00000018
0005 00001015 C:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx 5
0006 00001015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe 5
0007 00000013 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx
0008 00000015 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
0009 00000016 C:\WINDOWS\system32\Macromed\Flash\FlashUtil11e_ActiveX.dll
0010 00000019 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl
0011 00001024 C:\WINDOWS\system32\FlashPlayerCPLApp.cpl 183
0012 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
0013 00000018
0014 00001032 C:\WINDOWS\system32\Macromed\Flash\Flash11e.ocx 80070005
=X====== M/11.1.102.55 2011-12-13+21-11-55.415 ========

Control Panel shows Flash Player icon but not listed in Programs and Features

Several sites such as Hulu.com and my university homework page keep telling me that I require Flash Player 10 or higher and to download and install before continuing. So when I try, this is the message I get: Flash Player is pre-installed with Internet Explorer in Windows 8. And then in the box below, it says: Flash Player is disabled. I've tried all of the steps to correct this issue, but nothing is working for me. Also the control panel shows the Flash Player icon, but when I go into the programs and features, Flash Player is not listed at all. What am I doing wrong??
OS WINDOWS 8 and IE 8

Hi,
Microsoft embeds Flash Player in Internet Explorer on Windows 8.x so you won't see a separate item in Programs and Features for Flash Player ActiveX (the version used by IE). If you install Flash Player Plug-in for non-IE browsers it'll create an entry in Programs and Features.
Since you didn't specify which troubleshooting steps you've taken, have you tried the ones listed here Flash Player Issues | Windows 8? Also, when you go to this page, Adobe - Flash Player do you see the Flash animation at the top of the page? If so, what version is detected as being installed in the 'Version Information' widget? The latest Flash Player version for IE is 15.0.0.167. If that's not the version listed, please run Windows Update to get the latest version of Internet Explorer or use the link at the bottom of the Flash Player Issues | Windows 8 page.
Maria

Windoes 8 flash player installed but youtube videos not working?

I brought a laptop that already came with windows 8 installed on it and adobe flash player. it says i have adobe flash player and there are no problems with it but when i play youtube videos its just instead of the box where the video should be its just black blox instead with not even the buffering sign or play button or anything. so how do i fix this?

If you right click on the black box, do you see a menu appear (displaying About Flash Player at the bottom)? Do you see the same behavior when using IE in either desktop or modern/metro mode? For details on these differences and a couple of other troubleshooting steps, please see this help doc:
http://helpx.adobe.com/flash-player/kb/flash-player-issues-windows-8.html

Flash Player installed but not recognized

Similar Messages

Maybe you are looking for