Flash player is installed in Win7 but not working

I am working on a Win7 64-bit system and I can't get flash player to work. I am using Internet explorer 8 32-bit. Looking at the add ons I see Adobe Shockwave but not Flash Player. In the windows\syswow64\macromed\flash I have these files:
flash10o.ock
flashinstall.log
flashplayer.xpt
flashutil10o_activex.dll
flashutil10o_activex.exe
flashutil10o_plugin.exe
install.log
npswf32.dll
I have installed, uninstalled. Used a support page from Adobe "Latest version of Flash Player doesn't display video". Still no luck. I downloaded and installed Firefox 4. Installed Flash Player and it works. I looked and the 'kill-bit' is not installed on this pc.
Whatever you can do to help will be appreciated.

Hi again, Since you have Norton and SAS, there may be a conflict between them.
What version of SAS do you have Installed? Even the Free version has Realtime Protection that would be running at the same time that Norton is. And unless you Disabled both of these when running the MBAM scanner, you may not have received a clean scan from MBAM.
What type of Malware was found and which program found it? Let me know this.
At this time, I would suggest that you Disable Norton & SAS. Then update MBAM and run a full scan, or at least a quick scan.
Close all browser windows before doing this, so there will be no interference from Norton & SAS.
Do that first and then let me know the results of the MBAM scan.
I'm trying to determine what is causing the Shockwave Flash Object not to Install.
Thanks,
eidnolb

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