Flash player is not recognized even though we have the current version

upon clicking on a youtube url we get an error message stating that we need to install the current version of flash in order to play the url. We already have that install and when cut and pasting it into IE it works just fine.

IE uses a different version of Flash (ActiveX) than other browsers use. You need the Plugin version for Firefox.
1.Download the Flash setup file from here: <br />
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. <br />
Save it to your Desktop.<br />
2. Close Firefox using File > Exit <br />
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, <br />
{XP: Ctrl+Alt+Del = Processes tab}
3. Then run the Flash setup file from your Desktop.

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