Flash player kills IE, Firefox et al

Three new laptops - 2 Toshibas and one HP.  All running VISTA Home Premium.  When you access a website that uses the flash player the browser starts to play the flash content and then dies.  Looks like flash is trash?  Is anyone from Adobe around?  This is a real show-stopper because the schools where two of the kids go (along with the Toshibas) use flash content on websites on their intranet for education.  Causes a real problem here.

Quoting "BWolfe " <[email protected]>:
That's funny. How much money have you given us for Flash Player so far?
Well, the computers cost about $800/each and were purchased to access 
those web apps that use Flash Player. So it looks like we're out $2400 
to someone for nonfunctional machines.  According to the support tech 
where we purchased them it is being caused by a known problem with 
Flash - there is no 64 bit version that works.  Their recommendation 
is to "upgrade" to XP or at least a previous version of the browser... 
  So either Adobe or Microsoft has a combatability problem.
This is an odd problem.  Here's what I'd want to test...
1. On any of the machines, create a new ADMINISTRATOR account.
2. Log out of your existing account and log in to the new admin account
3. Launch IE, and install Flash Player 10.0.32.18 from  
http://www.adobe.com/go/getflashplayer
4. Still in the new admin account, test various sites such as youtube, etc..
My thought here is that something you use on your machines is 
conflicting with Flash Player.  Definitely an unusual situation. And 
the modules that are crashing don't show Flash Player being the 
cause of the crash. There are millions of downloads of FP a day, and 
hundreds of thousands of installs that match your version of Vista.  
So we should be looking at factors specific to your machines.
Here's another thing I'd do, just to be on the safe side..
1. Follow the steps in this technote to set up a Flash Player crash 
log:  http://kb2.adobe.com/cps/408/kb408620.html
2. Make the thing crash
3. Check your temp directory to see if a Flash Player .mdmp crash  
log was created. That would definitely say "FLash Player crash" to  
me, and we could get some analysis of the MDMP.
Oh also, check your video driver settings.   igdumdx32.dll is a 
graphics accelerator for Intel graphics chips.  If you can turn 
acceleration off you may have found the source of the problem.
I'd also advise that you open a support web case at 
http://www.adobe.com/support/flashplayer with all this information 
(because I cannot always get back here to follow up on threads.  At 
least with a case you have an escalation process)
Hopefully that's enough to get you started on figuring this out.
>

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