Flash player loading files very slow and getting stuck after 100%

Hello all,
I have an issue with my development and need your help and feedback for the same:
I have developed various E-Learning courses which was published some in Flash Player 9 and some with version 10. Since Flash Player 10.1 was introduced all my developed courses was running fine. But it's found that user who are using Flash Player 10.1.85.3 is facing issue with file loading and playing the courses. Some time Flash player fails to load the chapters and files after preloading 100%, and sometime it's very slow in loading performance. I like to intimate that all these was not happening with Flash player version 10. Please give me any idea where I am going wrong. Is this kind of issue possible? If anyone faced the same experience. Please give me your valuable feedback.
Please Note: I have faced an scenario that, suppose a user is stuck with loading the course, and after getting stuck he clear his browser cache, and immediately after that the same player start working fine. And loading the course chapter properly. Need help to get rid of this kind of situation.
Thank you
Amitava D

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Flash player loading files very slow and getting stuck after 100%

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