Flash player not installed (but it is)

I have recently upgraded to Mavericks and the latest version of safari. I went to open a website and it told me that I need to install flash player, however I already have the lastest flash player installed. I checked in the preferences for safari and under flash player the website was set to allow, but for some reason wouldn't work (the same website was fine in firefox). I even checked with adobe flash player help to check if it was installed and that was OK. The site is question is the BT speed test site http://diagnostics.bt.com/login/?workflow=Speed.
Any help would be gratefully received. Thanks

    Allow  Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins >  "Allow  plug-ins"
    Enable it.

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