Flash Player not playing videos (Mac OSX / Chrome)

Last week Flash would display a pop-up telling me that I needed to update and would I like to use
Flash Player this time. I would choose (Run Flash Player this time).
Then updated flash to find that it now does not work at all. No videos or flash sites work.
• I have gone through the optioins in my browser as well as the Flash Player options from the application.
• I have looked through forum posts and self help via the Adobe site.
• I have contacted Adobe in an online chat, waited 20 minutes only to be
told that because I am not a paying customer they didn't care enough to help. (not a direct quote)
• I have uninstalled and reinstalled.
Clicked on ever option and restarted my computer.
So far I have found nothing that will help.
~Adobe forums, your my only hope. *holigram cuts out*

I am having trouble seeing any of the videos on Adobe. I tried viewing in Safari, Chrome and Firefox. I'm using Mac OS X 10.6.8. I followed the Adobe Flash Player Help and it didn't help. I am also using the latest version of Flash Player (11.4.402.265). Any suggestions? I would really love to watch some of the Adobe TV videos.

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Internet Explorer 11 no doubt?

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jennifer.jones214 wrote:
In your opinion, should I uninstall Firefox if I am installing Waterfox?
Waterfox can coexist peacefully with Waterfox. I have both installed, but never use Firefox any more.
Not only can Waterfox run in 64-bit address space, it also is better optimized during compile time than Firefox. (For obvious reasons; Firefox is compatible with many old systems, Waterfox only needs to be compatible with new 64-bit systems.)
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Why does Safari (or any other browser with up to date Flash player) not play Facebook videos?

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You're welcome. Glad I could help.
If you haven't done so, using Disk Utility in your Applications/Utilities folder.
Thanks for the and Aloha from Big Island.

Help with Flash Player- Not Playing

I recently went to a website where it said that i needed to
download the latest version of Flash Player. I followed the
directions and installed it, and the movie came up after
installation, but on the website it still said i needed to install
flash player again. I went through the other forum posts and tried
everything, but it still wouldn't show up. Then today i was on the
website and finally the video came up, but then when i refreshed
the page the video was gone and it again said i needed to install
the latest version of Flash Player. The video has shown up twice in
the past day, then says i need to reinstall again. I've tried
everything, but the videos just wont show up. Does anyone know how
to fix this for good?

JDB... your problems and solutions are different (and much
more complex). Read this CAREFULLY.
Printable, lovingly formatted versions of these steps, valid
as of 9/15/2007 are available. I recommend printing them and
following along with the print version:
.doc:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.doc
.pdf:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.pdf
The issue is this: You have multiple accounts on your XP
machine. One account plays Flash no problem, the other doesn't,
although both are Administrator accounts. Or possibly you have only
one account, and that account fails to play any Flash content. In
any case if you have ANY odd trouble with the Flash Player ActiveX
control for Windows as of September 2007, these should be your
steps. And yes, you need to do both sets of steps, in order!
The cause: This is usually caused by either or BOTH of the
following problems:
1. Leftover locked bits of an old Flash Player installation
2. Registry permission errors (aka 'ACL's)
OK so what do you do about this?
ONE: Identify possibly leftover Flash player bits
a. Open C:\WINDOWS\system32\Macromed\Flash folder.
b. Download the latest FP uninstaller from
http://www.adobe.com/go/tn_14157.
c. Run the uninstaller. If you get a notice saying you need
to reboot, then reboot.
d. Look at C:\WINDOWS\system32\Macromed\Flash folder.
e. Does any file ending in .ocx remain? (flash.ocx,
flasha.ocs, flash9d.ocx etc...)
e1. If no, then you don't usually have any leftover locked
bits.
You're done with this part of the problem, proceed to TWO.
e2. If yes, then that remaining .ocx file may be locked.
Right click it
and select properties and look at the version tab.
What is the version number?
f. Is the version number Flash Player 9.0.16.0 or earlier?
f1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9.0.16.0 and earlier"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
Yes, you'll need to know how to use the command line to do
this. If you're not
comfortable with that then take your machine to someone who
is!
g. Is the version number Flash Player 9.0.28.0 or higher?
g1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9 (9.0.28.0) and later"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
In both the D and E sections above you'll need to use the
specific name of the control that remains
in the C:\WINDOWS\system32\Macromed\Flash. So if you had a
stuck flash9b.ocx[DJM1] in the folder
and version was 9.0.28.0, your uninstall command would look
like this:
UninstFl.exe -u
c:\windows\system32\Macromed\Flash\Flash9b.ocx
That said, if you have trouble running these commands it
really is necessary to find someone who knows how
to use the command line, either a friend or a local
professional. Or spend some time learning about the
command line yourself.
h. RERUN the uninstaller you downloaded earlier. This should
get rid of the remaining (now unlocked) .ocx file and fix any
registry keys associated with it.
ALL of section "ONE: Identify possibly leftover Flash player
bits" is important. BUT this locked bit problem only happens on
maybe one out of 50 machines. So most people with installation
problems such as this are not going to have locked bits.
AND even after reinstalling you may still have continued
problems with Flash Player not being recognized.
Then we have to move on to section two..
TWO: Registry Permission Problems
We have been working on Flash Player failures caused by
Windows System Registry issues. We have not been able to determine
what’s causing these permissions to change. But that change
prevents the successful installation of Flash Player ActiveX
control (used by IE Windows).
Registry permission problems can be resolved using a tool
called SubInACL, built by Microsoft to correct system registry
issues.
Symptoms: What to look for:
1. If you install Flash Player on IE and are unable to see
Flash content on any webpage
2. After installation C:\WINDOWS\system32\Macromed\Flash
will have flash 9c.ocx in it but it failed to register
3. It appears that Flash Player installed correctly, but
unable to view Flash content
4. Flash Player works on other browsers, but NOT Internet
Explorer
5. If you are missing groups in HKEY_CLASSES_ROOT Advanced
Permissions
6. If you have run registry cleaners in the past, this may
have corrupted your system
Warning: The following solution involves the Windows System
Registry. Editing or manipulating the registry incorrectly can
result in serious system damage which may require re-installation
of the operating system. If you are not comfortable editing the
registry, then take your system to a professional. If you choose to
proceed, then it is essential that you create a complete system
backup and a Windows System Restore Point before proceeding. Adobe
Systems cannot be held responsible for damage resulting from this
information.
1. Select Start > Run
2. Type in “regedit”
3. Right click on HKEY_CLASSES_ROOT
4. Select Permissions
5. Select Advanced
For Vista
Compare your permissions with the ones in this screenshot.
http://www.supportflash.com/vista_key.png
For Window XP Pro or other flavors of XP
Compare your permissions with the ones in this document
“Troubleshooting system registry issues that prevent Flash
Player installation” (scroll down to the bottom of page).
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400116
Notice any major differences, missing groups, incorrect
permissions?
How can you repair the System Registry, what's the fix
Download SubInACL from Microsoft to fix permission issues
that prevent the Flash Player Installation.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb
NOTE: The Microsoft version of the .cmd script run by
SubInACL is not be run on any XP version other than Pro. HOWEVER,
the Adobe .cmd script in the above technote is tested safe for ALL
VERSIONS OF XP!!!
If you have a Windows System Registry permission issue that
sounds like the one described above, SubINACL may be the solution.
Please note that if you have this issue on multiple accounts on one
machine you’ll need to fix each machine individually.

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HP Pavillion 60-1120 Touchsmart
My flash player is not playing internet video?? Any ideas.
This question was solved.
View Solution.

Hi,
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe
When the download has completed, close all browser windows and run the uninstaller. After this has completed, restart the notebook.
Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.
Close all browser windows before running the Flash installer.
Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component. When done, restart IE.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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First, upgraded new adobe flash player, videos did not work so I deleted it and downloaded the flash player again.
Also videos were not running, Repeated downloading and unistalling 7 times.
I checked add-ons and enabled shockwave, disabled active X filtering,
deleted flash player folder in Adobe and Macromedia folder...
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Can anybody help me?
Charles

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You can check here what version of Flash player you actually have installed: http://kb2.adobe.com/cps/155/tn_15507.html
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Version 11.0.1.152 onwards is for Lion.
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
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Hi,
I have Windows XP 32-bit, and I upgraded to flash player 10.
I went to youtube (and various other sites) and tried to watch a video, all I get is a black screen where the video is. It doesn't have the icon where it says "flash player needed"
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the files in my C: drive are:
Flash10i.ocx
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FlashUtil10i_ActiveX.dll
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Thanks.

Hi, Have you tried to turn off the hardware acceleration feature? If not you can go to the Adobe test site and right click on the Flash logo and click on Settings, then on Display Settings to UNcheck H.A.
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Hi,
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
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Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.
Close all browser windows before running the Flash installer.
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi,
I use Firefox portable and use it for work. I do moderation of videos. I open a page with 5-20 videos that load with Flash Player and view them. Today there was a Firefox update to 32.0.1 version. After update when I open a page I only get 1 video loaded and the others are blank. When I right-click on area where a video should be I get "Movie not loaded..." greyed (can not click) and "About Adobe Flash Player 15.0.0.152..."
I checked and I have the latest version of Adobe Flash Player plugin. It was updated few days ago and worked fine until Firefox update. I also checked to open a page with SRWare Iron (also portable browser) and everything works.

I tried reinstalling Flash twice. Did it as on the link for Windows. The second time I erased also a Flash folder in SysWOW64. Tried installing Adobe Shockwave Player, didn't help and when I disabled Flash plugin and left only Adobe Shockwave Player plugin, didn't get any videos just a link to get Flash.
Tried this with ProtectedMode=0, also didn't help, everything was the same.
So still, what ever the number of videos I open on one page/tab, I only get to see one video, the others are blank.

Flash Player not playing videos (Mac OSX / Chrome)

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