Flash Player not recognized by Microsoft eLearning

I have downloaded installed, removed, cleared the cache, rebooted, and verified on http://www.adobe.com/software/flash/about/ that I have latest version of Macromedia Flash Player installed "You have version 10,0,32,18 installed". But when I try to view online courses at https://www.microsoftelearning.com/eLearning, I still receive a popup window saying telling me to upgrade my Flash Player, https://www.microsoftelearning.com/help/flashDirections.aspx.
Anyone else run into something similar?
Bruce

Did you restart?

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Flash player not recognized with Internet Explorer

I have tried everything and cannot view youtube videos with IE explorer 10 or 9. I had IE 10 and uninstalled this update to go back to IE 9. This did not help. I have removed and reinstalled Adobe Flash Player (latest version) 6 times. I have disabled Active X filtering, Enabled Scripting, Enabled Shockwave Flash Object (in Manage add ons), and still not working. I don't have any problems when using Google Chrome. Please help!!!

Try using Compatibility view: http://answers.microsoft.com/en-us/ie/forum/ie10-windows_8/set-desktop-ie10-to-always-use- compatibility-view/f09597f0-9c3b-437f-9d33-18b5e1ba078d

Flash player not recognized

I am running Windows 8.1 64 bit. Whenever I try to view something that requires flash player I get a message that Flash player is not installed, or it needs to be updated.
I've explored the flash player help site and tried everything there. When I use the utility to check if flash player is installed, it tells me that flash is disabled. But if I go to Settings/Manage Add-ons/Toolbars and Extensions, it shows that Shockwave Flash Object - and all other Adobe Add-ons - are enabled. Just for the heck of it I disabled and re-enabled Shockwave Flash Object, but no change.
If I try to reinstall Flash Player, the installation stops because the installation program recognizes the most current version is installed.
What else can I do to diagnose the problem and fix it?
Thanks for any help you can provide.

Please ask your question on a forum for the Flash Player

Installed flash player not recognized

I have been trying to edit files that are in Flash format (.flv) but am constantly being prompted to install the Flash player before continuing. I had the Adobe Flash Player already on my computer but decided to uninstall it and then reinstall the free download from the Adobe website. It downloaded successfully however I am still getting error messages that Flash is not installed. Repeated efforts at rebooting my comuter also did not help. How can I remedy this problem?

Are you using Flash Professional to edit the FLVs?

Flash player not recognized by foxfire

I am trying to play a Zynga game but it will not recognize my adobe flash player. It keeps asking me to update my flash player, I do and it still won't run

There are 2 versions of Adobe Flash:
*ActiveX version for IE only
*Plugin version for most other browsers ('''''you do not have this installed''''')
*You can download the 2 versions from the '''Download Manual installers''' link below or going to http://get.adobe.com/flashplayer/ with IE then with one of your other browsers
'''You do not have the Plugin version of Flash Player installed for Firefox. If you did, you would see "Shockwave Flash ''(version number)'' in Add-ons > Plugins.'''
When installing/updating Flash on a Windows system, you should always install/update both if you have both IE and another browser installed on your system. Download and SAVE the installer(s) to your hard drive (Desktop is a good place so that you can find it later), close your browser(s), run the installer(s) you just downloaded.
#'''Install or Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
<br />
<br />
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to <u>un-check the Yahoo Toolbar</u> option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Flash player not recognized nor will Java.

I've gone thru the download process 3 times now, but Flash is not being recognized. Works fine thru IE 7. And on my Ameritrade account, streamer will not launch as the java program locks up. IE 7 is still my default until Safari gets this fixed and out of Beta.

The "plugin" for Java that is on the Safari plugins page is not a plugin at all, it's just a link to the Sun site to download the latest JRE (1.6u1). There does appear to be a Java plugin for Safari that is shipped in the install and is the two files JavaPlugin.jar and npJavaPlugin.dll in the directory C:\Program Files\Safari\Plugins.
This plugin appears however to do nothing. No Java sites work with Safari.
Michael.

Adobe Flash Player not recognized

After installing Adobe Flash Player 11.7.700.224 to Windows 7 Home Premium using Internet Explorer, I am still prompted to install the latest version of Flash Player. Any idea why?

Have a look on
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968

Flash Player not working in Windows 8.1 (Internet Explorer 11)

Hi,
I cannot get Flash Player to work in IE 11 on Windows 8.1 (on a Surface Pro). This has been going on for a while, and I was hoping that I've tried the usual suggestions from this community:
Ensure it's not disabled: the control is enabled.
ActiveX filtering is OFF
Removed IE as a feature and reinstalled it
I tried reinstalling the latest MSU with Flash Player (13 now) from Microsoft's site (KB 2942844, 64-bit) and that installation fails. Attempting to install the Debug version from Adobe (also an MSU) fails as well.
Before I did the above tests, I did notice that my ActiveX control was not from Microsoft or Adobe, it was from an unknown vendor. On another system, it reads it's from Microsoft Windows Third Party Application Component.
Is there a way to clear this out and then hopefully successfully install the MSU?
Please don't suggest to run Firefox or Chrome. I know I can do that, I am looking for a solution to run Flash in IE.
SA.

Speedbird_186 wrote:
I tried reinstalling the latest MSU with Flash Player (13 now) from Microsoft's site (KB 2942844, 64-bit) and that installation fails. Attempting to install the Debug version from Adobe (also an MSU) fails as well.
There are two registry keys and the KB patch that MUST BE manually removed before you can manually replace Flash Player ActiveX in Windows 8 or 8.1. I did it one time on a test machine and it was a MAJOR P.I.T.A.
Before I did the above tests, I did notice that my ActiveX control was not from Microsoft or Adobe, it was from an unknown vendor. On another system, it reads it's from Microsoft Windows Third Party Application Component.
ActiveX is a software framework created by Microsoft that adapts its earlier Component Object Model (COM) and Object Linking and Embedding (OLE) technologies for content downloaded from a network, particularly in the context of the World Wide Web. It was introduced 1996 (it's old enough to vote now - Yay!!!) and is commonly used in its Windows operating system. In principle it is not dependent on Microsoft Windows, but in practice, most ActiveX controls require either Microsoft Windows or a Windows emulator. Most also require the client to be running on Intel x86 hardware, because they contain compiled code. Adobe doesn't own or develop ActiveX. They write conformed code with it for the IE plug-in.
Is there a way to clear this out and then hopefully successfully install the MSU?
No. The ActiveX Flash Player plug-infor Win 8 or 8.1 can ONLY be modified, updated or repaired via Windows Update. You may need to repair IE first: http://support.microsoft.com/kb/318378 That'll fix the plug-in (in most cases) in Windows 8 & 8.1
Please don't suggest to run Firefox or Chrome. I know I can do that, I am looking for a solution to run Flash in IE.
Here's something to consider: Internet Explorer 11’s Many User-Agent Strings
Microsoft is already trying to convince websites you visit THAT YOU ARE USING SOMETHING ELSE.
Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser.
User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video.
Thanks to the "geniuses" in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome, Opera, Safari).
Trouble is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.
The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. Or the content just doesn't play.
YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Not everyone has converted to HTML5 yet, though.
Facebook and other game sites can't do that, because HTML5 doesn't apply to games... only video.
Microsoft has no plans to "fix" the mess they've created because they think it's a great idea to block you out of content in the websites you visit.
They recommend using "Compatibility View" and pretending that you're using an older verison of IE...
Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.
I'm not big on "pretending" so I recommend using another browser, even if you don't like the idea. Since most of the websites you visit with IE11 already see it as Firefox or Chrome, you might as well actually be using one or the other.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Help with Flash Player- Not Playing

I recently went to a website where it said that i needed to
download the latest version of Flash Player. I followed the
directions and installed it, and the movie came up after
installation, but on the website it still said i needed to install
flash player again. I went through the other forum posts and tried
everything, but it still wouldn't show up. Then today i was on the
website and finally the video came up, but then when i refreshed
the page the video was gone and it again said i needed to install
the latest version of Flash Player. The video has shown up twice in
the past day, then says i need to reinstall again. I've tried
everything, but the videos just wont show up. Does anyone know how
to fix this for good?

JDB... your problems and solutions are different (and much
more complex). Read this CAREFULLY.
Printable, lovingly formatted versions of these steps, valid
as of 9/15/2007 are available. I recommend printing them and
following along with the print version:
.doc:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.doc
.pdf:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.pdf
The issue is this: You have multiple accounts on your XP
machine. One account plays Flash no problem, the other doesn't,
although both are Administrator accounts. Or possibly you have only
one account, and that account fails to play any Flash content. In
any case if you have ANY odd trouble with the Flash Player ActiveX
control for Windows as of September 2007, these should be your
steps. And yes, you need to do both sets of steps, in order!
The cause: This is usually caused by either or BOTH of the
following problems:
1. Leftover locked bits of an old Flash Player installation
2. Registry permission errors (aka 'ACL's)
OK so what do you do about this?
ONE: Identify possibly leftover Flash player bits
a. Open C:\WINDOWS\system32\Macromed\Flash folder.
b. Download the latest FP uninstaller from
http://www.adobe.com/go/tn_14157.
c. Run the uninstaller. If you get a notice saying you need
to reboot, then reboot.
d. Look at C:\WINDOWS\system32\Macromed\Flash folder.
e. Does any file ending in .ocx remain? (flash.ocx,
flasha.ocs, flash9d.ocx etc...)
e1. If no, then you don't usually have any leftover locked
bits.
You're done with this part of the problem, proceed to TWO.
e2. If yes, then that remaining .ocx file may be locked.
Right click it
and select properties and look at the version tab.
What is the version number?
f. Is the version number Flash Player 9.0.16.0 or earlier?
f1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9.0.16.0 and earlier"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
Yes, you'll need to know how to use the command line to do
this. If you're not
comfortable with that then take your machine to someone who
is!
g. Is the version number Flash Player 9.0.28.0 or higher?
g1. Use the uninstaller instructions from this technote:
http://www.adobe.com/go/4da116d3
-- section "Flash Player 9 (9.0.28.0) and later"
-- DO NOT re-register the uninstaller. ONLY do this
UninstFl.exe part.
In both the D and E sections above you'll need to use the
specific name of the control that remains
in the C:\WINDOWS\system32\Macromed\Flash. So if you had a
stuck flash9b.ocx[DJM1] in the folder
and version was 9.0.28.0, your uninstall command would look
like this:
UninstFl.exe -u
c:\windows\system32\Macromed\Flash\Flash9b.ocx
That said, if you have trouble running these commands it
really is necessary to find someone who knows how
to use the command line, either a friend or a local
professional. Or spend some time learning about the
command line yourself.
h. RERUN the uninstaller you downloaded earlier. This should
get rid of the remaining (now unlocked) .ocx file and fix any
registry keys associated with it.
ALL of section "ONE: Identify possibly leftover Flash player
bits" is important. BUT this locked bit problem only happens on
maybe one out of 50 machines. So most people with installation
problems such as this are not going to have locked bits.
AND even after reinstalling you may still have continued
problems with Flash Player not being recognized.
Then we have to move on to section two..
TWO: Registry Permission Problems
We have been working on Flash Player failures caused by
Windows System Registry issues. We have not been able to determine
what’s causing these permissions to change. But that change
prevents the successful installation of Flash Player ActiveX
control (used by IE Windows).
Registry permission problems can be resolved using a tool
called SubInACL, built by Microsoft to correct system registry
issues.
Symptoms: What to look for:
1. If you install Flash Player on IE and are unable to see
Flash content on any webpage
2. After installation C:\WINDOWS\system32\Macromed\Flash
will have flash 9c.ocx in it but it failed to register
3. It appears that Flash Player installed correctly, but
unable to view Flash content
4. Flash Player works on other browsers, but NOT Internet
Explorer
5. If you are missing groups in HKEY_CLASSES_ROOT Advanced
Permissions
6. If you have run registry cleaners in the past, this may
have corrupted your system
Warning: The following solution involves the Windows System
Registry. Editing or manipulating the registry incorrectly can
result in serious system damage which may require re-installation
of the operating system. If you are not comfortable editing the
registry, then take your system to a professional. If you choose to
proceed, then it is essential that you create a complete system
backup and a Windows System Restore Point before proceeding. Adobe
Systems cannot be held responsible for damage resulting from this
information.
1. Select Start > Run
2. Type in “regedit”
3. Right click on HKEY_CLASSES_ROOT
4. Select Permissions
5. Select Advanced
For Vista
Compare your permissions with the ones in this screenshot.
http://www.supportflash.com/vista_key.png
For Window XP Pro or other flavors of XP
Compare your permissions with the ones in this document
“Troubleshooting system registry issues that prevent Flash
Player installation” (scroll down to the bottom of page).
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400116
Notice any major differences, missing groups, incorrect
permissions?
How can you repair the System Registry, what's the fix
Download SubInACL from Microsoft to fix permission issues
that prevent the Flash Player Installation.
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=fb1634cb
NOTE: The Microsoft version of the .cmd script run by
SubInACL is not be run on any XP version other than Pro. HOWEVER,
the Adobe .cmd script in the above technote is tested safe for ALL
VERSIONS OF XP!!!
If you have a Windows System Registry permission issue that
sounds like the one described above, SubINACL may be the solution.
Please note that if you have this issue on multiple accounts on one
machine you’ll need to fix each machine individually.

Adobe Flash Player not working with IE 11 Active X

After successful installation of Adobe Flash Player 11 Active X, there is no shortcut to it but the program is found in the Control Panel (under uninstall).
Tried re-installation and all help on internet forum and Youtube, the videos at yahoo.com.sg still prompts to download latest flash player. Why?

This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Flash Player Not Working

Hi My Fash Player has stopped working. I am unable to listen to BBC Iplayer radio, it says
"please update your settings....it appears you nedd to install flash"
I have listebed to iplayer on my laptop for the last 10 months or so without a problem. Also some video content on other sites says i need to update flash. What has occurred? I am using Internet Explorer Version IE11.0.966.16428
Please help.
Thank you in anticipation.
James

James,
This is a known problem with Internet Explorer 11 (and sites such as Yahoo, Facebook, BBC, CBC, and ESPN to name a few), which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in. Several people in the U.K. I know swear by Opera. They use it in "Turbo Mode" and say it outperforms anything else.

Flash player not working with all programs

Hi, I'm having trouble with flash player not being recognized by certain player apps... On Facebook when there is a video showing on my newsfeed it just shows three little lines pulsing in the middle but it dosen't play. Now, I can go to the page where the video is and play it but not on my news feed. Also I cannot play Pandora as it tells me I need the latest flash player which I know that I have but it isn't recognizing it. I have uninstalled flash player, reinstalled it .. I have uninstalled Firefox and reinstalled it .. I have also refreshed Firefox and it still dosen't work with those particular applications.. I have also gone to plugins and made sure that it shows that it's enabled and all the players are.. I have adobe flash and shockwave installed.. One thing that is curious though is that when I check to see if my flashplayers are updated in my plugins it comes up and tells me that Shockwave is vulnerable and needs to be updated but when I click on it and update it ... It shows that it worked but then it dosen't reflect that in my plugin update... HELP PLZ !! :)

Thank you so much for your help!!! Most appreciative!!! :)

Problems with Flash Player being recognized in Windows 8.1

I downloaded the most current Window OS 8 (8.1) and afterwards I started having issues with my Flash Player working. It says that I need to install the latest version of Flash which I have done and it recognizes that it is already installed on my system if I try again.I have also gone through the steps to enable Flash object in settings and ActiveX filter, as directed. Neither of these solutions made a difference. I am running a 64-bit system. Can you help?

This is a known problem with Internet Exploder 11, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Why does flash player not work with facebook?

Why does flash player not work with fcebook? Whenever I wish to view a video, I get the message that i need to upgrade my flash player. Then no matter how often I download and install flash player I still get the message that I need to upgrade my flash player. When I go check which version I have, I always get the message that I have the most current one. I run Mozilla Firefox with Windows. I don't know anything else.
Message was edited by: khettich

This means you don't have the latest version installed. Update to 11.9.900.117, and Firefox will allow it: Flash Player Plug-in (All other browsers)

HT5364 Adobe flash player not working on Safari after being installed, System OS X 10.9.2 has been just updated to Maverick

Adobe flash player not working on Safari after being installed, System OS X 10.9.2 has been just updated to Maverick

    Enable Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Click "Manage Website Settings"
    Highlight "Adobe Flash Player", "Allow" and then "Done".

Flash Player not recognized by Microsoft eLearning

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