Flash player not recognized

I am running Windows 8.1 64 bit. Whenever I try to view something that requires flash player I get a message that Flash player is not installed, or it needs to be updated.
I've explored the flash player help site and tried everything there. When I use the utility to check if flash player is installed, it tells me that flash is disabled. But if I go to Settings/Manage Add-ons/Toolbars and Extensions, it shows that Shockwave Flash Object - and all other Adobe Add-ons - are enabled. Just for the heck of it I disabled and re-enabled Shockwave Flash Object, but no change.
If I try to reinstall Flash Player, the installation stops because the installation program recognizes the most current version is installed.
What else can I do to diagnose the problem and fix it?
Thanks for any help you can provide.

Please ask your question on a forum for the Flash Player

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Printable, lovingly formatted versions of these steps, valid
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.doc:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.doc
.pdf:
http://www.supportflash.com/bent/flash_player_ocx_troubleshooting.pdf
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Registry. Editing or manipulating the registry incorrectly can
result in serious system damage which may require re-installation
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Systems cannot be held responsible for damage resulting from this
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http://www.supportflash.com/vista_key.png
For Window XP Pro or other flavors of XP
Compare your permissions with the ones in this document
“Troubleshooting system registry issues that prevent Flash
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http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=kb400116
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