Flash player not sapporting

i want video chating but not sapporting flash player then chating site is not open in firefox browser

thanks for helping.  I have windows 7, internet explorer.  recently had to replace my hard drive, and compete reinstall of all software so still a few bugs on settings, ect.  not seeing any error messages.  video and uploading pics seemed to be fine until the last week.  not sure what could have changed .  I can still look at PDF ect, I'm not positive its the Adobe that is messed up, but the 2 things I'm having problems with, clicking on and watching video on espn.com and not uploading pics to Facebook, both just does nothing when I try them.  no errors, just black screen where its suppose to play or upload.  the trouble shooting for both sites say make sure to have the latest version of flash player, so thats why I assume something is wrong with Adobe.  when I do the self scan from this site it says I have the latest version.  my settings say the player is enabled

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