Flash Player often crashes if using hardware acceleration.

Hi, guys. Flash Player crashes. It crashes when the "Use hardware acceleration" checkbox is checked. And it crashes so bad, that only the Reset button helps.
My PC is flawless. I'm running Winsows XP x64 SP2 (latest service pack for this OS), Nvidia Geforce 8600GT with latest drivers, DirectX 9c, Flash Player 10.3.
If I disable hardware acceleration in the Flash Player settings, there are no crashes. Without HW acceleration videos are a little aliased and ugly.
Why is that happening?

Hi,
I'm sorry you're running into these problems. Could you follow the instructions on our video troubleshooting page and in addition to opening a bug report, please send the results to me at [email protected]? I'll take a look and see if I notice anything out of place.
Thanks,
Chris

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Flash player BSOD crashes when using Hardware acceleration (+ATI card?)

Hello, I get frequent and recurrent BSOD crashes with the latest Flash player, watching some videos on Youtube. I own a ATI Radeon 5700 video card and use the latest (v11.5) Catalyst drivers on Windows XP SP3, if this can help. If I disable hardware acceleration through dxdiag, or in the Flash player options, the crashes cease. Will this be fixed ? If it won't, could hardware acceleration be disabled by default on next versions of the Flash player ? Thank you.

First thing to acknowledge is: BSOD crashes are 99.9999999% of the time due to critical OS problems or hardware. 0.0000001% of the time they are due to software, be it Microsoft or third party.
If turning off the HW acceleration causes the BSODs to stop, I'd say there is a hardware problem (most likely) but there is also a slim chance that you have a memory fault your video card runs into when using software to accelerate the card.
The BSOD gives information about the cause. If you have that it would help to point to the source of the Fatal Exception, and determine what steps youneed to take.

Flash player keeps crashing when using firefox ok using internet explorer

Flash player stops working when using various sites particularily ebay. It shows action script errors but not always the same one, If you dismiss and continue it usually starts working again but not always. Sometimes you have to restart firefox. I have latest firefox and flashplayer in fact problems seemed to start with latest versions. I have tried internet explorer and flashplayer is fine on all sites. I would like to carry on using firefox but will have to stop if problems persist. I am not a computer whiz kid so would not want to go through tests etc, i would prefer if Mozilla could sort this out.

The flash program for Firefox is a different version then IE.
First, lets update your Flash Player '''Version 16.0.0.305 https://www.adobe.com/products/flashplayer/distribution3.html'''
If you have problems with current Shockwave Flash plugin versions then check this:
* see if there are updates for your graphics drive drivers
'''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration'''
* disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
'''https://forums.adobe.com/message/4468493#TemporaryWorkaround'''
* disable hardware acceleration in the Flash plugin
'''https://forums.adobe.com/thread/891337'''
See also:
* '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Flash Player often crash on my browser

Hi, I am using Windows 8 and a Mozilla Firefox Browser 34.0. My Flash Player usually get crashed while playing videos. May I know the reason?
It happens often.
Mariah Albert
Appliconic

    Safari > Preferences > Extensions
    Turn those off and relaunch Safari.
    Any Flash Player extension?
    Uninstall it.
http://www.thesafemac.com/fake-adobe-flash-players-persist/

Adobe flash player often crashes when I load several videos/adds/etc at the same time, and has done so since out of process plugins were released.

It seems to only happen when I open/reload pages with flash content (But not while they are running), and especially if I open more than one tab. Reloading all (Often 20+) tabs == certain crash.

Hi Bleugh,
Can you get the plugin crash reports? Go to the address '''about:crashes''' and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.
Does the problem still occur if you disable hang protection, as described here:
https://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed#Disable_hang_protection

I like to play games on facebook and for some reason I keep getting an error message saying that the shockwave player and flash player has crashed I use firefox could someone please give me step by step instructions to fix this issue?

I have Windows 8.1, my adobe player is the most updated version also.... hope this helps

Yeah, Firefox and Flash Player isn't a super stable combination on Windows 8.1 at the moment. We're collaborating closely with Mozilla to improve that, but that effort is going to happen over several months.
In the meantime, you might want to take a look at the other options. Microsoft invested a lot of time and effort into making the Flash experience on Win8.1 really good in IE, as did Google with Chrome.

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/ everything updated. We use Firefox as browser. Please help! Thank you

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/everything updated. Please help -thank you!!

Flash player keeps crashing when I try to upload pictures to Mixbook. Error message -upload failed. We have a brand new Dell w/everything updated. Please help -thank you!!

Adobe flash player keeps crashing every few weeks?

Every few days to weeks adobe flash player crashes I will try update adobe and fire fox but tnothing works or I already have the lastest versions. Sometimes it down hours, sometimes a week. Then it goes away and happesn starts all over agin in a few days to weeks. Here are the last 5 crash reports.
a82789c4-a16c-4e10-94f0-2aa58029290f 2/7/2015 4:37 PM
3b3b23eb-a31f-4d76-a369-0c7887695ebd 2/7/2015 4:37 PM
f3684ebe-5926-4fa8-8bb5-bd28641f7c39 2/7/2015 4:36 PM
09327ceb-7d43-46c0-9b59-dc71adf9fb5e 2/7/2015 4:29 PM
bp-d0b98e6c-819f-49e4-b8cf-200822150207 2/7/2015 4:29 PM
bp-5b7c2624-2abd-40b7-89d8-39ccf2150207

Adobe Flash plugin has crashed - Prevent it from happening again
The message, "The Adobe Flash plugin has crashed," is shown when the Flash plugin stops working unexpectedly. Reloading the page will often get the video, game or animation to play again.
If the Flash plugin continues to crash, updating to the latest version of Flash should fix the issue. This article explains how to update Flash and other possible solutions.
Plugin crash notification Fx21
Update Flash
The latest version of the Flash plugin should perform better and crash less often. To check if Flash is up to date, visit Mozilla's Plugin Check page. If it says that Flash needs to be updated, install the latest version manually using the steps below.
Go to Adobe's Flash Player download page and download the Flash installer.
Caution: Adobe's download page may include a checkbox for optional software (such as Google Chrome or McAfee Security Scan) that is selected by default. If you do not clear the checkbox before downloading, that software will be installed on your computer when you open the Flash installer.
When the download has finished, close Firefox.
Click the menu button New Fx Menu and then click Exit Close 29
Open the Flash installer file you downloaded and follow the instructions.
Note: If you are having problems with the Flash installer from Adobe's download page, you can use this Flash Player installer link to directly download the full installer.
Disable hardware acceleration in Flash
Many Flash problems can be resolved by disabling hardware acceleration in your Flash Player settings (Adobe's Flash Player Help - Display Settings page has details). To disable hardware acceleration in Flash:
Go to this Adobe Flash Player Help page.
Right-click on the Flash Player logo on that page, then click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
Remove the check mark from Enable hardware acceleration.
fpSettings1.PNG
Click Close to close the Adobe Flash Player Settings Window.
Restart Firefox.
Flash Plugin - Keep it up to date and troubleshoot problems
The Adobe Flash Player browser plugin lets you view video and animated content in Firefox. This article has information about testing, updating, uninstalling and troubleshooting the Adobe Flash plugin.
Note: The Firefox Software Update feature does not update installed plugins. See the Adobe Security bulletins and advisories page for information about security and stability issues affecting Adobe Flash Player and other Adobe products.
Testing Flash
Visit Adobe's Test Page to see if the Flash plugin is installed and working properly. If it tells you that Flash is not installed, follow the instructions in the Updating Flash section below to install the Flash plugin.
Updating Flash
The Flash plugin automatically updates itself by default. If Mozilla's Plugin Check page says that Flash is outdated and you don't want to wait for the automatic update, you can update Flash manually by downloading and installing the latest version from Adobe.
Go to Adobe's Flash Player download page and download the Flash installer.
Caution: Adobe's download page may include a checkbox for optional software (such as Google Chrome or McAfee Security Scan) that is selected by default. If you do not clear the checkbox before downloading, that software will be installed on your computer when you open the Flash installer.
When the download has finished, close Firefox.
Click the menu button New Fx Menu and then click Exit Close 29
Open the Flash installer file you downloaded and follow the instructions.
Note: If you are having problems with the Flash installer from Adobe's download page, you can use this Flash Player installer link to directly download the full installer.
Uninstalling Flash
For instructions on uninstalling Flash, see Adobe's help page, Uninstall Flash Player - Windows
Note: Running Adobe's uninstaller will remove Flash from all browsers where it is not built-in, including Internet Explorer. You will be prompted to reinstall Flash when you visit a page that requires it, such as Adobe's Test Page.
Troubleshooting
Flash plugin not working
If Adobe's Test Page does not show that Flash is working even though you have installed the latest version, your Flash plugin may be disabled. To make sure that Flash is enabled,
Click the menu button New Fx Menu and choose Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Plugins panel.
If the Flash plugin is disabled, select Always Activate in its drop-down menu.
Flash works in Internet Explorer or Chrome but not in Firefox
There are three different types of Flash Players: an ActiveX version for Internet Explorer, a Chrome version built-in the browser and a plugin version for Firefox and some other browsers. If you want Flash to work in Firefox you must install the plugin version, as explained above.
The Adobe Flash plugin has crashed
If you see this message instead of Flash content, see Adobe Flash plugin has crashed - Prevent it from happening again.
Unresponsive plugin warning
Firefox will show you a warning dialog if the Flash plugin is taking longer then expected:
warning-unresponsive-plugin
See the article Warning Unresponsive plugin - What it means and how to fix it for solutions and workarounds.
Cannot view full screen Flash videos
See Flash videos won't play full screen.
Playing Flash videos makes Firefox hang
If Firefox stops responding or if the Flash plugin hangs or stops working when playing Flash videos or games, try these solutions:
Pause or stop Flash in other tabs. You may need to close those tabs.
Update Flash. See the Updating Flash section above for instructions.
Disable hardware acceleration in Flash using these steps:
Go to this Adobe Flash Player Help page.
Right-click on the Flash Player logo on that page, then click on Settings in the context menu. The Adobe Flash Player Settings screen will open.
Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
Remove the check mark from Enable hardware acceleration.
fpSettings1.PNG
Click Close to close the Adobe Flash Player Settings Window.
Restart Firefox.
Update your graphics drivers. See Upgrade your graphics drivers to use hardware acceleration and WebGL for details.
Other Flash problems and solutions
Your Flash issue could be caused by an extension, theme, or hardware acceleration in Firefox. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to narrow down the cause.
Other solutions for general audio and video problems are listed in the Fix common audio and video issues article.
If Flash content does not work, acts strangely, causes errors, or if you see a notice that you need to update Flash (for instance, at Mozilla's Plugin Check) even after installing the latest Flash version, uninstall and reinstall Flash.

Adobe Flash Player keeps crashing

It just started this today. Any page I go to it says Adobe has crashed. I went through the link provided by Firefox to disable the hardware acceleration but I can't right click on the logo because it crashes. It crashes no matter how many times I hit refresh. I'm not very computer savvy so the things I know to do are pretty limited. Thoughts?

As an aside, did you use Firefox's Refresh feature recently? I'm wondering because your "More System Details" doesn't show any activated extensions; most people pick up an extension or two or lots more over time. If you did a refresh, there would be an Old Firefox Data folder on your desktop.
This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here:
"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
That takes effect the next time you exit and start Firefox up again.
(B) In Flash, right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
''I understand Flash isn't running long enough to access this setting. Unfortunately, I'm not aware of an alternate way to change it.''
(3) Disable protected mode (Windows Vista and higher)
The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. You can disable it by creating or editing a settings file. The following pages/posts provide different approaches for that:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078 (alternate version of Carm's batch file with a few changes by me: [https://onedrive.live.com/?cid=f7d304d92388737d&id=F7D304D92388737D!336&ithint=file,.bat&authkey=!AP2FXW2Y_3BXZyo])
Flash needs to completely unload from memory (exiting and starting Firefox up again might help) before this takes effect.
Any improvement?

Flash player keeps crashing

Since a couple of months I've been having serious problems with flash player. Must be version 11. something.
I know there's been posts about this, but would like to try get a fix for my specific situation before I start trying 101 different ones aimed for other users.
Basically there's 2 games I play online, Forge of Empires and Goalunited, both flash games. I'm happily playing around when after 15 mins or sometimes sooner flashplayer crashes. (get the blank page with the grey exclamation mark in the centre). Usually I just refresh and it works again for another 10 minutes. Other times it says it can't detect flash player on my system, which means I have to reinstall it, which is a major pain, because I have to close all windows, MSN etc or it won't install.
I'm using Windows 7, Internet explorer 9. Tried using Chrome and Firefox, but it does the same there, so it's not about the browser. Uninstalled and reinstalled it, no fix. It also happens on Youtube and imagine on any flash based game/site I'd use.
Frankly, I'm sick of it so I'm asking you for help. I've been using flash player for many many years without a problem, ever, but lately is it doing my head in with all the random crashes.
Let me know what information you need and I will provide it so we can look at what the problem is.
Thanks

Getting the Out of Memory icon is the result of one of two things: 1.) you're running out of system memory (RAM), or 2.) you're running out of GPU texture memory.
I would first run the game in a single window with nothing else running on the system and see if that improves the situation for you. Each browser window or tab that's open consumes resources. Most browsers have also added hardware graphics acceleration to speed up HTML rendering over the last year. This means that there's new contention for the GPU resources on your system.
To get around the GPU memory limitation (if that's what you're hitting), you might try disabling hardware acceleration. (Right click on some Flash content, choose Settings, click the left-most tab and uncheck Use Hardware Acceleration) This will impact performance on on graphics and video tasks that currently leverage hardware acceleration, but may get you around the memory limitation you're bumping into. It's the easiest way to figure out whether or not that's what you're running into.
There are some third-party anti-malware/anti-virus/firewall applications that multiple people have referenced on the forums as causing general memory leaks on their system. You might consider temporarily disabling or uninstalling those kinds of applications as well, as you may see improvement there.
It's also very possible that this is just an issue with the game(s). If you create a whole bunch of objects during gameplay and you don't release them, we won't garbage collect them because we think they're actively being used. Over time, the memory usage is just going to grow until it hits the upper limit.

Adobe flash player keeps crashing after everything listed in the help page was applied

My Adobe flash player keeps crashing regardless that all steps listed in help menu were applied several times.

Try to uninstall and reinstall Flash
See this about uninstalling Flash players:
*http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Note that this will remove all installed Flash players.
You can find the latest Flash player versions for Firefox on this page:
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Firefox crashes firefox will load but i keep geting a flash player has crashed box . it popes up in the middle of the page.

fire fox will come up and the flash player has crashed box will pop up in the middle of the page. how do i fix the flash player. i tried loading the new version of flash player it did not fix it.

Hello,
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. [[Image:fpSettings1.PNG]] 
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

Flash player 16_0_0_235 crashes everytime with a EXCEPTION_BREAKPOINT error

Anytime I try to use the newest version of flash (16_0_0_235) with youtube to run either Hangouts on air or just watch a video it crashes, claiming that a dll has caused a EXCEPTION_BREAKPOINT error. I have tried every solution that Mozilla, Windows, Adobe, and Google has offered to fix the problem but to no avail- even if it temporarily fixes it it does so incompletely (last time videos only played for a few seconds) and soon reverts back to being a problem. The specific DLL is tied to the flash version, however similar setups on other computers in my household are running the same configuration just fine. Is there any way to fix this, or at least get in touch with someone who can help?
related crash report: https://crash-stats.mozilla.com/report/index/ff411382-f4eb-44c8-b6df-7ec722141231

The issue seems to occur after Flash calls some audio-related components of Windows. I'm not very familiar with audio issues, but can you think of any software changes recently that might have affected those bits?
If it is audio-related, the following might be irrelevant, but I'll mention it just in case. This is some standard guidance that addresses the most common issues with the Flash Player plugin.
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable the protected mode feature of the Flash plugin. That feature has security benefits, but is not compatible with all systems for some reason.
You can disable it by creating or editing a settings file. The following pages/posts provide different approaches:
* Adobe support article under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
* Manual steps: https://support.mozilla.org/questions/968190?page=5#answer-509209
* Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078 (alternate version of Carm's batch file with a few changes by me: [https://onedrive.live.com/?cid=f7d304d92388737d&id=F7D304D92388737D!336&ithint=file,.bat&authkey=!AP2FXW2Y_3BXZyo])
Any improvement?

How do I overcome adobe flash player constant crashes.

Here are my 5 recent crashes.
Pls. adv. me what should I do to overcome those crashes.
Pls. send to: [email protected]
Thanks
Report ID Date Submitted
<pre><nowiki>bp-dabdf459-5707-4f2e-b1f6-896f42131112 12/11/2013 09:09
32b5ec8c-be76-4091-a5c7-a964e7b73bfb 12/11/2013 09:03
7c87e7cd-0d3b-46d4-b936-b0aae490cf88 12/11/2013 09:00
c65ecc3d-b9c9-44d8-9a90-2723c0035e5f 12/11/2013 08:59
7b336cb2-190b-4334-8e8a-3eae3ec2276f 12/11/2013 08:59
</nowiki></pre>

This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware graphics acceleration in Firefox and in Flash
(A) In Firefox, un-check the box here and restart:
orange Firefox button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"
(B) In Flash, see this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable protected mode (Windows Vista and higher)
See this support article from Adobe under the heading "Last Resort": [http://forums.adobe.com/message/4468493#TemporaryWorkaround Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?]
Any luck?

Why does my flash player always crash with Firefox?

Flash player always crashes and slows my browsing. Firefox is updated and so is flash player yet never works.

You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Flash Player often crashes if using hardware acceleration.

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