Flash Player Question for Adobe

Hi I am new at this, I posted a Question a day ago under Flash Player 111 people have looked but no
answer.
I can watch Videos & Animation the only thing that will not work is Adobe download, the screen
freezes every time after telling me it cannot install. It takes a couple of minutes to unfreeze
microsoft askes to send error report but that freezes and anything else I try to do.
After Adobe screen completes it then just drops of the screen, when I go back to
Internet Explorer it asks do I want to go back to session that terminated, if I say yes we go back
freezing again. If I go to home page all works well again. I need the Macromeda Flash Player
for Incredimail, I have been using this programe for many many years only now having this
problem. I have also downloaded the Flash removal program and it worked okay.
Please Adobe there must be a reason.

Here's my advise.
Focus ONLY on Flash Player. Don't think about the other installs because it just causes confusion.
Now, try this and ONLY this and report back:
1. Launch Internet Explorer
2. Go to http://www.adobe.com/shockwave/welcome
3. Tell us what version of Flash Player it says is installed
Do NOT look in control panels for installed programs. Flash Player is a browser plugin/activeX control, it's not an installed application.  It only works with your browser. The above test will tel you if it's installed and running correctly.
Also, incredimail is an application that gets installed on your machine.  I don't see what it's relationship to Flash Player is.
OK I uninstalled all Flash Players to test this, and incredimail does seem to rely on the presence of most likely the Flash Player activeX control.
Still, do the above test and see what it says.
Then do the steps in this technote VERY CAREFULLY: http://kb2.adobe.com/cps/163/fb1634cb.html
If the steps in this technote seem daunting then I'd suggest seriously considering taking the machine to a local professional.

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