Flash player says installed but no size listed

I finally got the flash player to download without an error messge but when I doublecheck the file under programs it doesn't have any size to the file. This means it really didn;'t download - correct?

It must have some size, even if it's zero.
If you tell us your OS and browser, we may be able to give you an alternate download location.

Similar Messages

Flash Player says installed but its not

I have installed 10.1 4 times tonight each time i get installation complete but nothing is there when I check to see if Flash 10.1 is installed per the installation instructions. I 've tried the automate download and manual. I have internet explorer 32 bit as far as I know operating on Windows XP. I changed security settings as recommended - I 'm not good at computers to begin with - what do I need to do

I have exactly the same problem: I've downloaded flashplayer, DLM says that it's successful, but no icon is on the desktop.
I've gone to the software/flash/about site, and it shows an animated logo with the message that flash was correctly installed.
If I go to start - all programs - reader is shown but flash is not.
Other sites (including within Adobe) tell me that I need to install flash.
I went to windows\system32\macromed\flash, and it listed 6 files:
      Flash101.ocx
      FlashInstall
      FlashUtil101_ActiveX
      FlashUtil101_ActiveX.dll
      Genuinst
      KB923789
When I click on FlashUtil101_ActiveX, I get a message box telling me that it will UNinstall flash, so I quit it.
When I go to control panel, Add/remove, it DOES list flash player.
My system is WindowsXP, 5.1 - SP2.
Each time that I've downloaded flash, it's been with the DLM, I didn't see an option to manually download it.
Each time it's downloaded, McAfee downloads and successfully installs, and it's icon appears on the desktop.
I would sincerely appreciate any suggestions that you can offer.
Very respectfully,
Larry

Flash player saying installed but doesnt work

i have a toshiba laptop with internet explorer 6 and its an
xp machine
basically some websites that need flash redirect me to the
adobe flash player site and i click install and it installs.
then an animation plays when its successfully installed
but then when i go back to the website that requires
flash...flash doesnt work!
im going crazzy now cos no-one knows what to do.
any suggestions. any???? xx

Well, first of all you might want to get IE7. Just go to
filehippo.com. In any case, go to start>control
panel>internet options. Go to the security tab and set the
internet zone to default>apply. Then go to the privacy tab and
click on sites. Make sure the website is allowed to set cookies.
Then set the cookie slider to medium or medium-high. This internet
options screen is different for IE6 and IE7, so your buttons may
vary slightly from mine since I have IE7. Really, IE7 is better in
my opinion and your favorites will carry over.

Flash player says installed but still cant watch videos, they say need to update

How do I get flash player to work

Try steps below
1) Uninstall Flash Player using the required uninstaller(WIN/MAC)
2) Restart your computer.
3) Install the latest one from here.
Regards
Bhawna

Flash player is installed but it doesnot work in i e9

flash player is installed but it does not work in ie9 i cant download from a site like facebook to install it just stops

http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968
[topic moved to Flash Player forum]

Flash player 9 installed but...

I am trying to open raw .swf files (not through a browser). I
uninstalled what I thought was my old flash player and installed
the new Flash Player 9. When I double click on the .swf it
automattically opens the Flash Player 6 window and does not play
the file. If I right click the .swf and open in a IE browser window
it runs fine. How do I set FP 9 as the default for all files, not
just in IE.
Is there a way to get the Flash Player 9 file as an .exe that
I can open and then open the file?

I've been trying to reproduce this for the last few weeks but so far have been unable to. If I understand you correctly, when you go to this page:
http://www.bobbyvandersluis.com/swfobject/testsuite_2_2/test_dynamic_multiple.html
You're seeing the alternate content (most likely prompts to update/install flash) for all 4 blocks? Do you have any idea what I could be missing and why I can't reproduce this?
Thanks,
Chris

My computer tells me Flash player is installed but the programme does not respond

Apparently Flash player is installed on my computer at the factory but does not respond and allow me to benefit!
Andrewgeraldo

Read Before Posting: How To Get A Useful Answer To Your Question

Flash Player successfully installed but some url's request Flash Player needs to be loaded

Unsuccessful Flash Player video
http://gma.yahoo.com/video/honor-student-shot-allegedly-campus-115736724.html?format=embed &player_autoplay=true
You need Adobe Flash to play this video
Version of Flash Player currently installed as returned from Find Flash Player version:
Flash Player version: 11.9.900152
OS: Windows 7 (64-bit)
Browser: Internet Explorer
Successful Flash Player video:
http://shine.yahoo.com/parenting/court-apologizes-after-tossing-out-breastfeeding-mom-2030 25680.html;_ylt=AnLwYdtzaNHX45gmOr5l.1wmhvZ_;_ylc=X3oDMThuMWV2M2UzBF9TAzIxNDY4NjI2MzAEYWN0 A3RodW1ibGluawRjY29kZQNudWxsBGN0A3N0YW5kYXJkBGVkAzEEaW50bAN1cwRpdGMDMARscG9zAzAEbWNvZGUDQW dCU3BrNFFFVmltTUFsVFF5QVBIQ1ZRQ0dSRFFBZzdJeUFBWXBRZ0FIUVZJQUFaaVRBTlZ1MGdBRnEwBG1pZAN0ZARt cG9zAzEEcGtnA2lkLTM0MzkxODUEcGtndAMxBHBvcwM4BHNlYwN0ZC1mZWEEc2xrA0NvdXJ0IGFwb2xvZ3kgdG8gbW 9tBHRhcgNodHRwOi8vc2hpbmUueWFob28uY29tBHRlc3QDBHZlcnNpb24DbGVnbwR3b2UDMjQ3NTY4Nw--;_ylg=X3 oDMTBhYWM1a2sxBGxhbmcDZW4tVVM-;_ylv=3

This is a known problem with Internet Explorer 11, which Microsoft has been aware of since October 18 when they released their latest "untested" browser. The pages can't recognize the browser, so they don't recognize any of the plugins, like Flash Player. So far, Microsoft has made NO indication that they have any plan to fix it soon.
Microsoft's recommendation is to use Compatibility View for affected pages, and "pretend" you're using an different browser. Trouble with that is it has seen limited success at best, and you have to individually enable it for EVERY page that has problems.
I'm not big on "pretending" so I recommend actually using another browser.
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Ff says flash player not installed but Ihave flash player on computer

I have flash player on the computer it runs on IE ok but not on FF

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
You may not have the Firefox Flash Plug-in installed. If you d0, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

Flash Player X installed but not working (6MB file instead of 15MB)

I installed version 11 Active X 11.5.502.135 BUT it is only 6MB file and should be 15MB so it does not play videos. It did not hang up during installation (download timeout) but went right ahead and installed but it cannot be the full deal. I have unistalled older versions and started fresh but no go. Can anyone help please?

Thanks for looking at my problem Pat.
1) In the list of programs in the control panel. The Flash Player file
is 6MB but in the Adobe site
download button it says the file size is 15MB.
/Name/___/ Publisher Installed Size Version/_
Adobe Flash Player 11 ActiveX Adobe Systems Inc. 12/11/2012
6MB 11.5.502.135
I thought maybe it is only partially downloaded or partially installed.
2) I should say nothing plays. I get this screen always:
The Adobe Flash Player is required for video playback.
Get the latest Flash Player <http://get.adobe.com/flashplayer/>
What do you think?
Thanks again,
Dave Dawson

Flash Player 10 installed but not woking

I have spent hours and hours trying to solve this issue on my own from all the adobe forums and forums on other websites about this issue. Still can't get FP to work and I need it working ASAP for my on-line college classes. Getting very desperate and would be incredibly grateful for a solution if anyone can help.
Note: Just before writing this I uninstalled FP active X via control panel and rebooted. The files are still in macromed as listed here, but I have uninstalled FP for a(NOTHER) fresh start.
Here's are the notes I have so far after seeing/trying help on other posts...
Flash player was working now every time I need to use FP it tells me to install but it is already installed.
Program does not show under Start, All Programs but it does show in the Control Panel uninstall list.
I don’t remember exactly when FP stopped working, but I’m not sure I’ve been doing much recently that would have required it, so may be longer than I think. Probably relatively recently though.
I have searched and searched for answers in the forums so I’ve tried several things people suggested, still not working.
Wondering if the problem is this….the ActiveX control is not showing in Manage Add-ons even though I clicked to install it when installing FP.
SYSTEM INFO:
Vista 32 bit
IE 8
Foxfire 3.6.8
Shockwave Player ver. 11.5
Norton 360 ver. 4.2.0
Google toolbar ver. 4.0 w/pop-up blocker enabled
I am the Administrator and only user on my laptop
What I’ve tried so far:
Adobe website shows FP video that it was successfully installed right after, but I just tested again and the Adobe site says to view content I JavaScript enabled and need FP installed. FP is installed however, and still not working.
Tested Shockwave Player through Adobe site and it says it’s installed and working
Checked to ensure Shockwave Flash Object & Java were enabled in IE tools, managae add-ons
Checked that no older versions of Java were installed
IE Security Level to medium
Uninstalled Adobe Flash Player, rebooted, reinstalled, rebooted (a few times)
Uninstalled, rebooted, installed through cnet’s downloads
Checked for updates for IE, Foxfire, Flash Player, Adobe Reader, & Java
Files listed under acromed folder:
            Flash10i.ocx
            FlashInstall (text doc)
            FlashUtil10i_ActiveX.dll
            FlashUtil10i_ActiveX
            Install (text doc)
Ok, think that's all I have at the moment. Please oh please, someone help me before I throw myself out the window!

Thank you so much for your time! Okay, I think I have what you need, if I understood it all correctly. Here goes...
I just installed FP again, did not get the video showing on Adobe site that it was successful even though the download said it was.
Uninstalled using Adobe uninstaller, then tried install once more with the same result.
The macromed Flash folder still has the same files as listed before:
Flash10i.ocx
FlashInstall (text doc)
FlashUtil10i_ActiveX.dll
FlashUtil10i_ActiveX
install (text doc)
In Control Panel I see:
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Reader 9.3.4
Adobe Shockwave Player 11/5
Showing & enabled in IE Add-ons:
get_atlcom Class
Shockwave Flash Object
Adobe PDF Link Helper
Adobe PDF Reader
The Active X Control for Flash Player is not listed in IE
Don’t see any relevant add-ons in Firefox. BTW, I don’t usually use FF and only downloaded it again because I’d read that FP was working for some people in FF when it wasn’t in IE. So, if we don’t get FF working with FP I’m good with that.
No NPSWF files in the Flash folder for me to right click.
Can't give you any version numbers.
Did I miss anything?

Shows flash player is installing, but then can't find it and it won't work. Help please

Hello. My flash playe worked just fine until this morning. I turned my computer on, went to a facebook app., and got a message "if doesn't load in the next 10 seconds, upgrade flash by clicking here" which brought me to adobe I have an Acer laptop, and am running Internet Explorer 7.
I've done everything I can, but can't get flash player to work. I've uninstalled, re-booted, re-installed, re-booted. I've made sure my security zones are on medium, I've temporarity disabled my virus protection program while uninstalling and installing. I've went under tools, manage add ons, to enable it, but the only adobe add-on listed is adobe PDF link helper and it's enabled. I've checked to make sure Java script is enabled, I've made sure I have the 32 bit browser, I've done everything I could find to do (I've worked on this for hours today).
When I click to download from adobe site, it shows it installing without a problem, goes all the way through, shows done, then shows to close download manager. If I go through control panel to 'uninstall programs' adobe flash is listed. If I go through start, adobe flash is not listed in my programs and does not come up when I search under start.
So, from I can find, I can download and install it, but then it's not there and doesn't work. Please Help. I've struggled with this all day, and it's very frustrating, and the only way to reach adobe is to pay $39 for a phone call. I really need help on this, it would be very much appreciated. Please, and thank you.

Hi, and thanks again for taking the time to help me with this, I sure appreciate it. I ran a disc cleanup, then I went in under internet options and deleted the cookies and such. I got rid of the uninstall and install programs I had in the download folder but still have the ones on the desktop.
I went to Windows/System32- but I don't have a Macromed folder there. I have one under the SysWOW64 folder though, a Macromed folder, with a Flash folder under it, with files uner it:
Flash10l.ocx- ActiveX control,
FlashInstall- Text document,
FlashUtil10l_ActiveX.dll- Application extension,
FlashUtil10l_ActiveX- Application (with a red file by it, and it opens the uninstall program), and
install- Text Document.
The two text documents say they were created last year, but the other three say they were created today.
And like I said, these are under the SysWOW64 folder. The System32 folder does not have a Macromed folder under it at all, and instead of being in alphabetical order from top to bottom, they start with Z and the A's are at the bottom, if that means anything. I called my frienfd and had her check her computer step by step as I did mine, and hers doesn't have a Macromed under the System32 folder either, but does the SysWOW64 file, and it has the same files I do, except two of the first one, the Flash10l.ocx, but with different dates on it.
I ran my virus scan, avast, and it didn't find anything. I did close the browsers to run the Window Defender and Malwarebytes, and tried it again a few minutes ago, and they are still saying they find nothing. The malwarebytes found 7 things this morning when I ran it, but hasn't found anything since.

Flash player is installed but won't run

I've tried uninstalling and reinstalling Flash player every way I know how, have searched online for fixes, but Flash player just won't work. It shows under add ons as Shockwave, it shows on the list of programs that can be uninstalled, but it does not show up in the "All Programs" list. I've tried uninstall using Windows to uninstall and reinstall, I've tried Revo Uninstaller and reinstalled, I tried CCleaner uninstall and reinstalled, I've tried uninstall from Adobe site and that didn't work either. I have tried about 8 times, but I can't get it to work. I went through all the info on Adobe Support site to no avail, and yes it is the latest version suffix Flashplayer 12 with 77 suffix. I checked the Active X script setting per Suppot docs, and that didn't help either. When I go to Rockler .com and try to load the catalogue it get the error that I need to install Flashplayer, but it looks to be installed, except for not showing on "All Programs" list. Any ideas are appreciated in advance. Am running Win 7, IE10, 64 bit.

I suggest you post in the Flash Player forum, as it is quite different from Adobe Reader, and you need a different group of experts.
Except, I know enough to say: Flash Player won't show up in he All Programs list, it isn't an app.

Flash Player shows installed but nothing in application file

After several attempts at downloading the latest version of Flash Player, the program is listed as installed, but nothing is in the application file. Is this a problem for anyone else?

Yes, when I was ask to update my flash player everything went smooth until I tried to use it. Now I have nothing. I can't see any videos or play any games. I have tried everything suggested in the past 3 days to no avail. I am so furious with adobe right now, if I could I would strangle it. I don't know what else to do except take my computer in & have it fixed by someone. I will not give adobe the $40.00 they want to help me online. They should be offering everyone free help with this mess they created with their new flash player or should I say non-player.

My flash player is installed but not working?

I have the Adobe Flash Player 9.0 Installed, but when i open
games that require it. They say i don't have Flash 8.0 or higher
would i like to install, I then hit yes and it gets 1/4 of the way
through stops and says i don't have access to install it goto the
website and install it. I've done that and it's installed
completely. Help?

James j,
You have a different problem. Your screenshot shows "The Adobe Flash plugin has crashed".
See [[Plugin crash reports]] and [[The adobe Flash plugin has crashed]]. If you need more help you should [[ask a question|ask a new question]] (start a new thread).

Flash player says installed but no size listed

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