Flash Player Sound & Video Problem

Since I have downloaded flash player 11 my videos in explorer are not right. The video and sound are out of sync. Have searched the forums and found no fixes. Can you help? Thanks

To help troubleshoot we'll need the following system information:
Operating   system
Browser
Flash   Player version
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Mac
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5   video
Non-HTML5 video

Similar Messages

Flash Player sound quality problems

From couple days I have prolems with all materials played from web with flash player (for example: YouTube, Vimeo). Every time I watch a movie sound have strange "clicks" / noise. Something like overdrive signal. This become more audiable when in full screen mode.
I've tested MP3, FLACs, MPEG4, h.264 and other media played on my hard drive - no such issue - only video played trough flashplayer on the web.
Any idea what can I do with that? I've got latest 10.3 flash instaled.

Is it possible to have e version of flash player like silverlight which give thepossibility to hear audio on whole 5.1 system?
I have the following system computer:
Case: Thermaltake Mozart; PSU: Thermaltake Toughpower 750W; MainBoard: Asrock 4coredual-sata2; Heatsink: ZeroTherm Zen120; CPU: Core2 Extreme X6800 3,2Ghz; RAM: OCZ Platinum DDR400, 2x1 GB; GPU: Sapphire HD3850 AGP; PPU: BFG Ageia; HDD1: WD Caviar Blue WD5000AAKS; HDD2: WD WD2000BB; Monitor: Asus VB175T 17" 5:4; Audio System: danneggiato, in corso di sostituzione; OS: Xp Professional Sp3; Browser: Srware Iron.

Flash player sound problem

Hello!
One day I just realized that my flash player has a problem. Flash contents dont have sound on my pc anymore.
I tried everything , everything to fix it , but without any success.(I read all the resolving tricks on the internet. )
Then I reinstalled my Windows XP , I installed drivers and chipsets.
The second thing that I did was the installing of Firefox, Opera, Chrome and the latest Flash player.
So there was a clear system only with drivers and Flash player and still doesnt have sound.
Not only in browsers, youtube, anywhere on web , but nor in swf or other flash files on my computer.
I have been tried a lot of advices , settings, registery conf , etc ., but still nothing.
Theres is no problem with soundcard because I have sounds on windows.
Please help me!
Thanks

To help troubleshoot we'll need the following system information:
Operating system
Browser
Flash Player version
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this can be found here:
Windows
Mac
Finally, sometimes these problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify this by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the menu.
HTML5 video
Non-HTML5 video

Why so I keep getting 'blocked-plug in' message! Very frustrating. Never happened before. related to Adobe Flash Player for videos. Have deleted Adobe and put the new Adobe on, but still get message. Seems others have had this same problem.

Why so I keep getting 'blocked-plug in' message! Very frustrating. Never happened before. related to Adobe Flash Player for videos. Have deleted Adobe and put the new Adobe on, but still get message. Seems others have had this same problem.

What is your current Flash Player version: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html ?
What is your display adapter, driver version & date? See http://forums.adobe.com/thread/945765

Adobe Flash Player lPlug in problem

When I open a page which requires Flash Player I get a message box indicating "Adobe Flash Player 11.4.r402 has stopped working", with the sub comment "Windows is checking for a solution to the problem."
I have uninstalled my flash player and reinstalled it, no luck. I have removed Firefox and reinstalled with the same problem. I have disabled Flash plugin, after which I try a live feed from BBC this web site informed me I required a plug in, as expected.
I don't have this problem with Internet Explorer.
The actual flash version installed is: 11.4.402.265.
Any advice?

Hi kenmaitland,
try to [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_turn-off-hardware-acceleration Turn off hardware acceleration] in Firefox and "disable the hardware acceleration" in the Flash Player too :
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html
also try to [http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 Disabling Protected Mode in Flash] (the link is for 11.3, do the same for 11.4), see the same in "Last resort" in the next link from adobe forum http://forums.adobe.com/thread/1018071?tstart=0
If you still have crashes you must download and [https://support.mozilla.org/en-US/kb/flash-113-crashes#w_step-2-install-flash-10-3 Install Flash 10.3] but '''first''' uninstall your current version with '''[https://support.mozilla.org/en-US/kb/flash-113-crashes#w_step-1-uninstall-flash adobe uninstaller program]''' .
thank you

Flash player games, video, or audio don't work / Windows

I have been having issues with my flash player for about a week. I tried all the trouble shooting steps under flash player games, video, or audio, but the issue kept occurring. I successfully uninstalled the flash player, then reinstalled it, the issue keeps occurring, so I followed the trouble shooting steps again, and it keeps occuring. For example, I will be watching a video, then it will spontaneously restart, jump to the end, image distortion, or freeze and the flash player stops responding et cetera. I think it might be what is causing an update error on a game that I play as well, where the game launcher is unable to decrypt and deserialize the download content from the server, or maybe something else is causing the flash player, and the game launcher to have these issues. Hopefully someone has some useful tips to resolve this issue that I haven't tried yet. Thank you for your time.

I myself have a problem with firefox after installing this no videos run etc

Flash player plays videos slow and jumpy. Have to put on pause and wait for it to load.

Since the new Flash Player release, videos on Youtube, CNN, FOX will start to load then do a buffering, then play a little more, stop again.
When I hit on pause and let it load fully, it is the only way I can watch the video.
Unless it is a video I really want to watch, the effort takes to long.
It started with the new release of Flash Play on both my desktop with windows XP and new laptop with Windows 7.
I have spent days reviewing this forum and tried all your suggestions.
Are there any new suggestions besides all those that have already been given or do we have to just wait for a new release of Flash Player
to take care of all these bugs that I have been reading that others also have?

Hi eidnolg,
I have great news on my end for this problem.
Researching another solution all started with the email that I received from adninjastrator ( [email protected])
about it might be something with my internet server and HiDef videos.
I phoned Qwest help line and they told me my speeds coming in for okay.
Then I sent a email to a Qwest online tech and explained how it all started about the time of the flash player update on both of my computers.
I told them about all my trouble shooting on your forum.
Within 2 hours of my email, I got a reply back from the Qwest tech.
Quote from Qwest internet provider, email response:
I understand you are having concerns about your speed.
I have spoken to an engineer and we have made some changes.
You should see immediate results.
I went to Youtube, CNN and FOX and they all worked. Hooray!!!!!!!!!!!!
I don't know what programming problem that they fixed, but it worked.
Thanks to adninjastrator for getting me started on checking with my internet server provider.
Thank you eidnolg for all your suggestions for solving this issue.
It was also a learning process for me, doing research on checking for computer problems.

Flash player causes real problems on Youtube

Flash player causes real problems on Youtube site.
I don't really know if it's a Flash Player problem or a Youtube one but Youtube used to work fine back in like 3-4 months ago, now it doesn't anymore.
The issues I encounter with Flash player on Youtube are as follows:
First issue is the fact that after the video completely loads or it loads a big part of it then I click on the seek bar to jump at a specific time that has been already downloaded by the Flash player the video starts loading again from that point on like it didn't actually downloaded that part before. This issue causes big bandwith use since it downloads many many times the same portions of the clip that it has already loaded before dozens of time. If I play a 3 min music clip and click replay or point on the seek bar at the begining of the clip to play it again it loads/downloads the clip again and again and again. If the video clip has over 1 hour then I click play it might entirely load into the player in a few minutes then I click on the seek bar to skip at a certain point it starts loading again from that point on. This is the most anoying thing I encounter with Youtube lately.
Second issue is the fact that if I click on the seek bar of the player to skip to a specific time most of the time the playback does not start from that point on but it skips back to the last point where it was so I must click several times or keep the mouse button pressed for a long time on the same point in order to play from that place on. This one is again very anoying.
Third issue is that after the video starts playing in 360p it automatically changes to 720p after a minute or so even if I had checked this setting "I have a slow connection. Never play higher-quality video" in Youtube Playback Settings. I cleared the cookies and chosed several times the same "I have a slow connection. Never play higher-quality video" setting in Youtube Playback Settings but it just doesn't keep the settings on. This one is again very anoying since my computer can't handle well 720p.
I have reinstalled Win XP SP3 and even installed Win 7 SP1 tried several versions of Flash Player and several versions of Firefox, Chrome and Opera but the same issues occur everytime.
I haven't encounter any of these issues before like 3-4 months ago.

I have had problems trying to watch videos on youtube for the past couple of years. It's been almost unbearable, even if I set the resolution to 144kb! Then a few days ago, I went to youtube and couldn't watch at all. There was an error showing that my Flashplayer was out of date, and then a link to Firefox to get the right update. I did that two times to no avail. I had just installed the newest version of Flash Player as of November 2014, yet this error kept popping up. Finally, out of utter frustration, I did like you did, and uninstalled everything related to Adobe Flash. Then I went to youtube, just to see how bad the result would be, and suddenly videos started playing smoother, at higher resolution, and with faster buffering to start out. Sure, there are some videos that I can't play, and the newest iTunes seemed to have issues without having Flash, but videos aren't frustrating me like they had been on youtube.
So, yeah, I know what you're saying. I had the same solution work for me. Cheers.

On 12/23/11 I update the adobe flash player and have had problems since- unexpected closing and freezing. Remove the adobe flash player and those problems resolved. How do I go back to the earlier version of adobe?

I was prompted by Firefox to update my adobe flash player on 12/23/11, which I did. Ever since then the web site has frozen and/or crashed. I run a internet business and can't have this continue. I uninstalled the flash player and the problems have stopped. I would like to reinstall the earlier version of adobe, since that didn't seem to impact the web site.
This is the flash player I installed on the 23rd - Flash Player 10.3 for Mac OS X 10.4-10.5 (Intel)

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

Why gives me NIGHTLY and the latest ADOBE FLASH PLayer sound only with a white screen when trying to watch a video offered by any newspaper, e.g.?

System Win7 Prof
Nightly 13.0a1
Latest Adobe Flash Player
Whenever I try to open a video browsing any news-paper,
I receive sound but no picture to the sound;
the picture is a white screen only.

Hello ToriTorres,
You question seems quite general, and this is a CQ5 dedicated forum dealing with CQ specific questions. If your problem is linked with Adobe Flash Player, please try to post in the corresponding forum http://forums.adobe.com/community/flashplayer
Regards

Flash Player sound problems on a 5.1 system

I don't know if i found the right topic for asking for this question, but here it goes.
I noticed that flash player has this issue with my 5.1 system, when i play music (and i mean any music, like my online radio, played through flash, or music through the site VK.com), the sound is extremely awful. Words actually can't explain it, there is no bass, and the sound, overall, seems to be of very low quality. But it's not. When the same music is played via stereo system (any), it seems to be perfect - with bass and etc.
Now i'm really confused. It's either a problem of flash, or a problem of somewhat in my system. My guess is that flash simply does not support audio output rather than 2.0. I will be really grateful if anyone will at least point me in the direction of the source of this problem; it makes my life miserable. Thank you.

Is it possible to have e version of flash player like silverlight which give thepossibility to hear audio on whole 5.1 system?
I have the following system computer:
Case: Thermaltake Mozart; PSU: Thermaltake Toughpower 750W; MainBoard: Asrock 4coredual-sata2; Heatsink: ZeroTherm Zen120; CPU: Core2 Extreme X6800 3,2Ghz; RAM: OCZ Platinum DDR400, 2x1 GB; GPU: Sapphire HD3850 AGP; PPU: BFG Ageia; HDD1: WD Caviar Blue WD5000AAKS; HDD2: WD WD2000BB; Monitor: Asus VB175T 17" 5:4; Audio System: danneggiato, in corso di sostituzione; OS: Xp Professional Sp3; Browser: Srware Iron.

Latest Flash Player 11 gives problems with IE 9 on all videos HELP!!!

I just downloaded the latest version of Flash Player to correct the problem of getting a dialog box before and sometimes after videos play on Internet Explorer 9 . The box pops up with items listed and has 2 options listed at the bottom either : Dismiss All , or : Continue and when I press: Dismiss All the box goes away. What can I do to fix this so I don't have to deal with these boxes all the time?

Hi Trucker,
I believe you have outdated "drivers".
I don't know much about Flash but I used to see those Dismiss All alerts on every video too.
I tried the troubleshooting page recommended here but nothing worked to fix the issues I had ie: freezing of the entire computer.
The Dismiss All box was just a minor added annoyance.
One step in the troubleshooting led me to Update Drivers in Control Panel/ Devices/Properties etc.
But that led to a dead end as "all drivers are up to date and the device is working properly".
I knew that wasn't true, but when Adobe recomends that step and Windows tell you this, there is a tendency to rely on it.
It turned out that Windows does not check for current updates often, if at all.
I found a utility called DriverMax which is a free service if you download 2 drivers per day.
It found 7 recommended driver updates for my 2 year old Toshiba laptop.
I was able to install 5 of them and the improvement was immediate and dramatic.
Windows is smoother and faster.
Videos never freeze.
And I just realized, reading your post, that the Dismiss All dialog box has not reappeared.
I hope this helps you.
Let us know.

Flash Player 9 video yes audio no

My Flash Player 9 worked well before, now I don't have audio
when playing i.e. YouTube, etc. Did reinstall and all the same
again. No audio. All other stuff WMP11, Real Player, Quick Time are
working fine video and audio. Anyone knows what could it be causing
this problem ???

Hello roperone !
Thank you for your assistance but it didn't worked for me.
Below is description of my machine:
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 2 Build 2600
OS Manufacturer Microsoft Corporation
System Name VIVAN1
System Manufacturer Hewlett-Packard
System Model HP Compaq nc6320
System Type X86-based PC
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1828
Mhz
Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1828
Mhz
BIOS Version/Date Hewlett-Packard 68YDU Ver. F.0B, 12/15/2006
SMBIOS Version 2.4
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.2765
(xpsp.050928-1517)"
Total Physical Memory 1,024.00 MB
Available Physical Memory 115.53 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.39 GB
Page File C:\pagefile.sys
Name SoundMAX Integrated Digital HD Audio
Manufacturer Analog Devices
Status OK
PNP Device ID
HDAUDIO\FUNC_01&VEN_11D4&DEV_1981&SUBSYS_103C30AA&REV_1002\4&2A4C52EC&0&0001
Driver c:\windows\system32\drivers\adihdaud.sys (5.10.01.4321
built by: WinDDK, 172.00 KB (176,128 bytes), 2/28/2006 14:36)
Name USB Audio Device
Manufacturer (Generic USB Audio)
Status OK
PNP Device ID
USB\VID_062A&PID_9004&MI_00\6&1D2D687&0&0000
Driver c:\windows\system32\drivers\usbaudio.sys
(5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), 57.88 KB (59,264 bytes),
1/9/2007 18:45)
Name Bluetooth Audio
Manufacturer WIDCOMM
Status OK
PNP Device ID
{95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTAUDIO\1&30EE4AD&0&1000000030000
Driver c:\windows\system32\drivers\btaudio.sys (4.0.1.3300,
392.25 KB (401,664 bytes), 1/18/2006 19:09)
Name Bluetooth High Quality Audio
Manufacturer WIDCOMM
Status OK
PNP Device ID
{95C7A0A0-3094-11D7-A202-00508B9D7D5A}\BTWAUDIO\1&30EE4AD&0&1000000030001
Driver c:\windows\system32\drivers\btaudio.sys (4.0.1.3300,
392.25 KB (401,664 bytes), 1/18/2006 19:09)
Also, I have WMP, Real Player and Quick Time installed and
Flash Player 9 as well. Well, your post helped me and gave me an
idea where to look in my machine for the problem and I discovered
these facts:
1. My speakers are working fine
2. My mic's are working fine
3. My sound card and driver works fine SoundMAX HD Audio
4. All my players work fine except audio when playing FP9
5. My windows sound recorder does not work at all
6. I cannot play MIDI files by default Microsoft Synth and I
have to use Quick Time to play it.
7. I cannot play my default ( and other themes ) system
sounds
8. Also, I can see Microsoft GS wavetable SW Synth when
setting Audio Properties but after apply it disappears again.
9. My all drivers are updated and machine as well.
So, I did realize that problem is in default Microsoft
Windows MIDI Synth like you also found it but after spending hours
on the forums and use nets I couldn't find any solution to work
around this problem except to reinstall my windows. I also can
confirm that this problem have nothing to do with different codec
installed like AC3, ffdshow etc.
Furthermore, there is no any help on HP Support site for this
kind of problem.
SO, IF I WOULDN'T BE ABLE TO FIND WORKAROUND SOLUTION I WILL
BE FORCED TO REINSTALL MY WINDOWS AND HAVE AT LEAST 8 HOURS OF
"FUN" TO SET UP ALL THE STUFF I HAVE NOW ON MY COMPUTER !!!
SOMETIMES I REALLY DO HATE WINDOWS AND THINKING TO SWITCH FOR A
LINUX !!!

Flash Player 9 Playback Problems

Hi all,
I have a problem with Flash Player 9 (FP9) playing certain
videos. Mostly, these videos were recorded using Camtasia. Whenever
I watch them, the video plays fine, but the audio gets off track.
It will be playing along, then it sounds as though someone bumped a
fast forward button, because for a split second, it'll sound like
Alvin and the Chipmunks. A few seconds later, for just a split
second, it'll sound like the speed slowed way down. This continues
throughout the whole video.It causes the audio not to match up with
the video, along with being very annoying...
It does this in IE and Firefox. I uninstalled and
reinstalled it numerous times, but to no avail. I finally installed
Flash Player 8 on Firefox, and it works perfectly. It doesn't do
this on my girlfriend's computer or my computer at work, both which
have FP9 installed. I even just installed a new hard drive, and
installed XP, and it even does it on my new hard drive. I have
tried everything that I can think of, and still the only solution
is to use an earlier version such as 8. Is there something I'm
missing, a plug, a patch, etc. Could it have to do with my
computer? It is a Toshiba L25-S1216. Thanks for listening, or
should I say reading...

Darrin,
This is the first Adobe post I've found where someone in
authority has said it would be fixed. Do you have an estimated time
when? Many of our college students are extremely frustrated because
watching our educational video content is part of the course
homework...it's already been a month into the semester and the
sound tracks are too annoying (because of FlashPlayer 9.0.115.0)
for them! We can only advise them to uninstall and reinstall an
earlier version, at their own risk, because there seems to be many
issues with that process, as well. This has been a nightmare for so
many of our instructors and students at Nashville State Community
College. Please please take down the FlashPlayer 9.0.115.0 until
you can provide a better one because right now you're just
spreading the invasion of alien sounds.

Flash Player sound level

Hi! Is there any way to specify initial sound level of all flash objects at webpage (via player settings maybe)? I want it low because it is so uncomfortable when I suddenly hear loud music or voice while browsing the web. I'm using firefox. Thanks.

I'm having this issue as well. When I go to any web site and play a flash video the sound is very loud. I go into the control panel (Windows 7) and into "adjust system volume." There is a slider for firefox and flash player. The firefox slider has no affect on the volume, but the flash player slider does. The problem is that windows or flash player does not save that level. When I play another video later, I have to go in and adjust the sound level again. Why won't it save the level like to other sliders do? Anyone?

Flash Player Sound & Video Problem

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