Flash player unable to install

Using IE, Windows 7 64 bit
When I try to install flash it get to 100% downloaded and then says it 'couldn't be downloaded'
Nothing else and I'm a bit stumped on what to do

Try downloading the offline installer(s) from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header

Similar Messages

  • Flash Player 10 Not installing on Win 7 64 bit PC

    Flash Player 10 download goes through install procedure and says it is installed but it is not.
    After that There is always  a Flash Player Install file on the PC.
    When I click on that it goes through the install procedure and says it is installed but it is not.
    Have tried above install more than 6 different times. Also on my wife's new PC.
    Always the same bad result.
    These two new PC's are both on WIN 7 64 bit OS.

    I tried the suggested method of uninstall and then install.  Also the disable instructions for Norton AV.
    Still no success.  When I again check the list of programs in Control Panel for possible uninstall the Flash Player 10 has returned there.
    But the player does not play when needed for some videos on Facebook, etc.
    One thing I could not find to disable on Norton AV was "Smart Firewall."  It was not in my NAV 2011.
    Any other suggestions appreciated.
    Frank Mitch
    Date: Thu, 24 Feb 2011 11:51:01 -0700
    From: [email protected]
    To: [email protected]
    Subject: Flash Player 10 Not installing on Win 7 64 bit PC
    Hi, I would try this method and see if it works better. There is a link for FF(Firefox) If you don't use FF, ignore that. Also before you begin this procedure, I need to know what Anti-Virus/Spyware programs you have Installed. Some will block the Install of Flash Player and that needs to be taken care of first.
    Download and SAVE to your Desktop the Uninstaller:
    http://kb2.adobe.com/cps/141/tn_14157.html
    Download and SAVE to your Desktop the Installer for IE- use the EXE Installer
    http://www.adobe.com/products/flashplayer/fp_distribution3.html
    Download and SAVE to your Desktop the Installer for FF- use the EXE Installer for plugin based (from the same site)
    Close all browser windows, you only want to be looking at your Desktop.
    Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
    Be sure to use the Administrator Account.
    Run the Uninstaller and when finished, Reboot(restart) your computer.
    Run the Installer for IE, Run the Installer for FF(If needed/used) and when finished, Reboot.
    Then go to this test site and test each browser:
    http://www.adobe.com/software/flash/about/
    You may want to print these instructions to make it easier to follow. If you have any questions, let me know.
    Thanks,
    eidnolb
    >

  • I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time

    I am using an Mac PPC version 10.5.8 and I am trying to download the correct version of Flash Player.  I did once but I had to install a "Clean Install" of my computer and when finished I had put back the new Flash Player I just installed well every time I try install the new player it is place in my Trash Folder and I can not get Player to work.  I did everything I was to install it correctly but it still does not install it correctly.  Can some help me.  Bob

    Some MacBook Pro versions cannot be upgraded past 10.6.8; others are maxed out at 10.7.5. newer models can go all the way to 10.10. So it is important to know exactly what version you have--there may be close to 40 variants produced since the MB made its debut in 2006.
    You can safely give us a snapshot of your model and its current config that will allow us to deternmmine your model and its upgrade potential, plus show it you have any software that may impede any upgrades. Please download and install this free utility:
    http://www.etresoft.com/etrecheck
    It is secure and written by one of our most valued members to allow users to show details of their computer's configuration in Apple Support Communities without revealing any sensitive personal data.
    Run the program and click the "Copy report to clipboard" button when it displays the results. Then return here and paste the report into a response to your initial post. It can often show if any harmful files/programs are dragging down your performance.
    Remember that, on leaving OS10.6.8, you lose the ability to run older softare written for older PowerPC Macs (yours in Intel-based). Programs such as Office 2004 will no longer work (min of Office 2008 needed to work on newer OS versions), and AppleWorks will stop working completely

  • Flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    flash player has been installed multiple time without errors but bbc news website and even flash player help say it isn't. How do i get out of this loop? - using windows 7 ultimate and latest IE11

    I have had the same problem for WEEKS and I cannot access any sites that use Flash. Flash has been installed on this computer since I bought it in 2012. I have allowed auto updates but for weeks the updates never get past Step 2 - is this because I do NOT want the Google Tool bar? I use NO tool bars as there is only 6 inches of vertical screen space. Is this because I uncheck wanting Chrome as a default browser?  It is already installed, I just don't use it.  I came to this site and ran the check is it installed and the system says it is either not installed or not enabled. Version 14 just downloaded about 30 minutes ago - but did not progress to Step 3 although a pop up screen came up with a finish button, which I clicked. WHAT is the problem and how do I fix it?  If this were just a compatibility bug between IE11 and Adobe they have had plenty of time to fix it.
    Stephanie HC

  • Adobe Flash Player says not installed when it is.

    Adobe Flash Player shows as installed on the primary Admin account (and works there) all other Admin and regular user accounts say it isn't installed.
    I have tried installing as various users and Administrator status, but I get the same response.
    "Install Successful"
    "Adobe Flash Player not Installed"
    I am new to MAC, but can't fathom how this could be Apples fault. Unfortunately, Adobe support requires Adobe Flash Player to access help content.

    To find the folder I went to Finder > Library > Internet Plug-ins.
    The folder is empty and says 0 files. I am not currently on an Admin log-in, but I'm used to files showing regardless. When installing, I am asked for the Admin account and log in info before the file will load.
    I downloaded the latest flash player from Adobe this morning.
    Virtual Drive: What I am used to being an installation file in Windows shows up as a disk drive icon on my desktop. I have to "eject disk" to get rid of it. I thought it was just a "MAC" thing. Other software loaded this way, but also had me drag an icon to the Applications folder. Adobe does not.
    I am starting to wonder if there is a file sharing issue that isn't allowing me to see some software. I noticed I also do not see data in 'Public' when I know I added pictures there in another account. I can't remember changing any settings on my MBA. I have only had it a month and have been afraid of messing up my first MAC.
    Thanks for staying with this.

  • Adobe Flash Player 10 when installed closes the whole computer as soon as it is selected to 'play' a video clip from U Tube or any other source, I have uninstalled it and the problem goes away but I cannot play the clip.any answers?

    Adobe Flash Player 10, when installed, closes the whole computer when it is used to play any clip from U Tube or other source. I uninstalled it and there was no further trouble but, of course, I cannot view the clip. If I reinstall it the same problem persists. I have contacted my 'computer guru' but his comment is that many of his clients have the same problem but it appears to be a problem with Adobe however many other friends have put in the version 10 Flash Player and have no problems. I do not appear to have any other problems with the computer such as viruses etc and it is scanned very day for such items. I would appreciate any advice you can give as it is very annoying, thanks, RAB

    Me too!
    On both IE8 and Firefox. Win 7 32 bit on IBM T42 - 1GB ram.
    Old laptop I know but the 10.1.x.x Flash Players worked just fine. Problem started with 10.2.152.26 flash player.
    Now BBC TV live and iPlayer work just fine, however YouTube does not - audio but no video. Just a black rectangle where the video should be.
    Right click to get the menu and "settings" is greyed out. However select the pop-out option and the video plays. Right click on the pop-out and "settings" is available. So deselect "enable hardware acceleration", close the pop-out and refresh the window (F5) and now YouTube videos play. Switch hardware acceleration back on and now they don't.
    This video works fine with hardware acceleration enabled. http://www.adobe.com/products/flashplayer/features/video/h264/
    These also work. http://www.adobe.com/devnet/flashplayer/stagevideo.html
    Something broken in 10.2, I think.

  • Flash player won't install in windows 7

    Flash player won't install in windows 7
    This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
    HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

    Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
    If you still have problems, please post the contents of the FlashInstall.log file in
    C:\Windows\system32\Macromed\Flash
    C:\Windows\syswow64\Macromed\Flash
    [topic moved to Flash Player forum]

  • I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    I have just bought a MacBook Air and i cannot play videos from the internet as it asks for a flash player to be installed i try to download Adobe flash player and it will not allow me to do so?

    Ziatron is correct that Flash does not work on an iPad, but it does work on a Mac. See Adobe Flash Player 11.2.202.160.

  • Flash Player is pre-installed in Google Chrome, but not enabled. Flash Player is not there among the plug-ins.

    Flash Player is pre-installed in Google Chrome (Windows7), but not enabled and it is also not there among the list of plug-ins.

    As we don't have any control over the installation process on Chrome, you'd need to seek help in the Chrome forums.
    That said, this seems very odd.
    Type the following in the address bar:
    chrome://plugins/
    Click Details and expand the list.
    Scroll down, and you should be able to find Adobe Flash Player in the list.
    If it's not there, I'd remove Chrome and just download it again from Google.
    Also, do you have any security or privacy software (maybe from a not-so-mainstream vendor?) that might helpfully remove Flash Player for you?

  • Flash player won't install after Antivirus8

    I had the Antivirus8 problem this week.  Malwarebytes seems to have uninstalled it.  I have also run Eset Online Scanner and Microsoft malicious remover tool.  They all now say I'm clean.  But my flash player no longer works.  I have turned off my AVG 9.0 (why didn't it catch the virus!!), and have downloaded the flash uninstaller and the installer.  Ran them both, rebooting inbetween.  flash player seems to install, but when I go to the adobe test site i get the red x instead of the video showing that the flash player is working.  Online sites that require flash player do not work either.
    This all is new since the antivirus 8.  I never had a problem with flash before.  I am running Windows 7 Home, 64 bit, and internet explorer  I also have mozilla firefox.  I have tried using the  both IE 32 bit and IE 64 bit, as well as firefox, and all say that flash needs to be installed.
    Help please!

    Thank you so much for your support,GLPCPA.
    It is a good idea but some Japanese can not do system restore(have no point of system restore).
    So I want another new infos on adobe F player will not install after Antivirus 8 infection.
    Thank you ,GLPCPA
    Have a good time.
    See you again
    from Japan

  • Flash Player will not install thinks it is already installed

    Win 7 64bit
    I can not open a PDF in the latest reader. It tells me flash needs to be installed. I go to the adobe site and flash player will not install stating it is already installed.  The active x widget says not player is installed.  It is not listed in managed add ons and is not listed in installed programs.
    How can I install the program?

    Some PDFs (with Rich Media Content) require the Flash Player plugin (NPAPI) to be installed.
    I do not quite understand what you have installed, and what not.  I recommend that you uninstall Flash Player completely using the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
    then download and run both installers from
    Flash Player for Internet Exporer - ActiveX
    Flash Player for Firefox - NPAPI

  • Flash player won't install on safari 7.0.3 any hints?

    flash player won't install on safari 7.0.3 .  I can download but the install stops at 50%.  I have allowed plug ins.  
    any hints?

    jabenn, I believe this to be caused by an issue with the Flash Player Install Manager, which Adobe is aware of.
    As a first step, you could try removing it from the folder Mac HD/Library/Application Support/Adobe/Flash Player. If you see a folder in that location entitled "Flash Player Install Manager", you need to trash it (you will need to enter and Admin password to authorise that step). This is recommended by Adobe. Now try again.
    If that still fails, you can either follow the full Uninstall / Re-install process set out here: https://forums.adobe.com/thread/1267823  ... or use my three-step workaround to save time, hassle and restarting. This starts at the scenario described in your initial post (i.e. a stalled installation):
    Force quit Adobe Flash Player Install Manager
    Locate and mount the Flash Player Installer disk image with Disk Utility
    Locate the Adobe Flash Player installer package within the Install Manager app and run the installation from Finder
    Hope this helps. Enjoy.
    --- Those steps in detail:
    1. Force quit Adobe Flash Player Install Manager
    Press these three keys together: Cmd + Option (or Alt) + esc
    Select Adobe Flash Player Install Manager in the popup window titled "Force Quit Applications"
    Hit return or click the button labelled "Force Quit"
    2. Locate and mount the Flash Player Installer disk image with Disk Utility
    Open Disk Utility (in Applications/Utilities folder or find it with Spotlight)
    On the left hand side, your attached drives and mounted volumes are listed above a horizontal line. Below that line you should see one or more disk images (named e.g. something.dmg). These are recently accessed disk images - including one containing the adobe updater.
    At or near the bottom of that list you should see something called decryptedFile.dmg
    Under that you might see a (greyed out) volume image called Flash Player
    Double click decryptedFile.dmg (or the Flash Player volume if you can see it - it makes no difference).
    This should mount a volume titled "Flash Player" and automatically open a finder window showing the contents.
    The volume "Flash Player" will show up in your Finder sidebar and on your desktop (unless you've chosen not to show External Disks in Finder preferences)
    3. Locate the Adobe Flash Player installer package and run the installation from Finder
    You should by now have a Finder window open showing the contents of the volume "Flash Player". If not, open a new Finder window and click on Flash Player in the sidebar. The sole contents are an app called Install Adobe Flash Player.
    Right click the item "Install Adobe Flash Player" and select "Show Package Contents" from the contextual menu that appears.
    This opens a new window showing a folder called "Contents". Open it by double clicking to reveal the contents including a folder called "Resources".
    Locate and open the folder "Resources" and look for a file called Adobe Flash Player ("Adobe Flash Player.pkg")
    This is the Installer Package for the update. Double Click it.
    Don't be put off by the words "Welcome to the Adobe Flash Player Installer" - this is not the Adobe Flash Install Manager (the one that failed you earlier) this is Apple's "Installer" app.
    Follow the steps to the end then eject the volume Flash Player in the normal way (e.g. Finder sidebar)
    Open the Flash Player control panel to check the current version has now been updated.
    Don't be put off by "PPAPI Plug-in is not installed" - you can ignore it.
    Some steps may go differently if you are running a different version of Mac OS X ( I use 10.6.8 and wrote my guide accordingly).

  • Flash Player will not Install-Mac

    The specs of my machine are as follows:
    I was alerted to the need to install a  new flash version a few days ago.  I attempted, and failed, to achieve the install.   Thereafter, I shut down all my security and firewall programs, unistalled all of my previous versions, restarted the computerr, and attempted it again.  I failed again.  And again.  Repeatedly.  I then uninstalled the 11, installed the 10.5, and found none of my websites would accept the out of date flash player.  Now I have no flashplayer, and no way to aquire a new one.
    Here is the specifics of what goes wrong: 1) I download the installer:
    2)I open it:
    3)I Click "Install Adobe Flash Player."  It runs quickly for a second, then brings me to 'my update' preferences.  I selecet the first one, as shown in screenshot.  (Im aware this is unlikely to be relevant, Im just  attempting to be thorough): 
    4) I Click "next" and the installer begins to run, as a blue progress line crosses the window:
    5) When it reaches the 7% shown (within 2 seconds) it remains there (for roughly 20 seconds).  Then the window cashes, disappearing.  NO error message is shown.  If there was, it would be included.
    I have attempted the fix represented in the "troubleshooting" section of the adobe flash program download FRQs page.  It explains that if the installer stalls, I should control click the installer, open the "show contents"selection, and active a sub installer (?) from within.
    The Adobe website representation:
    My computer lacks the indicated file.  Instead I have:
    I have attempted to open all of the files in 'Contents-Resources.'  No success.
    Please Help.  Any assistance would be very much appriciated.  Ive attempted to put every aspect of the problem here as clearly as possible.  I can answer any other questions in the pursuit of success.

    Moved to the Installing Flash Player forum, as it's unrelated to the Beta. 
    If you haven't done so already, completely uninstall Flash Player, then re-install the latest version of Flash Player:
    http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
    Flash Player main download links:
    http://get.adobe.com/flashplayer
    Direct Download FAQ:
    http://forums.adobe.com/message/3854689

  • Flash Player won't install on my Mac

    I'm using Mac OS 10.7.5 Snow Leopard and while installing Flash Player it stops and tells me to quit Dashboard Clinet.  I've gone to force quit and have stopped everything on there other than the install program and I keep getting the same thing.  Is there a way to stop the Dashboard?  When I open it there does not appear to be a button to do so.

    I feel your pain and have a solution that should work. I have been battling this for several weeks now, finally gave up, and wrapped up a call with an Apple engineer an hour or so ago. Come to find out, regardless of what the O/S tells you in Activity Monitor about Safari, Dashboard, or both "not" running, these processes are in fact being called. It seems that, at least in my case, on an up-to-date OS X / Safari combo, and with The Weather Channel widget installed, you will never get the newest Adobe Flash Player update to install. As soon as you remove The Weather Channel widget, the Adobe Flash update process will again work normally. It makes absolutly no sense, but I and the Apple engineer were able to reproduce the fix on my two systems and completely reproduce the issue and the fix on his. Not certain where the "blame" for the issue rests, but I suspect this is a issue with The Weather Channel widget - or at least how it is interacting with the O/S and Safari. I suggest checking for any installed/active widgets that grab/stream any soft of content via the web, removing them, and re-running the Flash updater. I hope this helps. Please reply to let me know if this did the trick for you too.

  • Flash player will not install because it is not supported on a 64 bit browser?

    What do I do?  Help please.  I have windows vista.

    Flash Player will not install on my 64 bit system with Vista also. It wants a 32 bit browser. I don't
    know what that is or I would get it ????????????????  ...Please HELP...Mine is HP Pavilion dv-1130us
    entertainment Notebook      Thanks  LS     June 22

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