Flash player updater/checker didn't supported extended version?

When posting, please provide your:
Operating system version
Web browser and version
Flash Player version
A brief explanation of the problem including specific error messages and website URLs
my operating system version: windows 7 professional
my web browser and version: Firefox 27.0.1 (US English)
my flash player version: Extended Support Release - Flash Player 13.0.0.259
A brief explanation of the problem including specific error messages and website URLs: I download and install this flash player from Adobe Flash Player Distribution | Adobe while I thought adobe is still support this version as an option for a customer who prefered the old, stable version more than the new-fancy function and then I go to check that my flash is up-to-date or not (which i knew it is) by this url Flash Player Help and its said "Sorry, your computer does not have the latest Flash Player installed." and i'm sure its the same with the updater. So, the main adobe website didn't supported extended version anymore? then, don't provided them in the first place. Or fixed please.
Thank you.

Hi C, thanks. Well, you were doing fine with XP/SP3 and IE7, until I saw Norton.:-) Sorry, Norton and McAfee are such a problem. Norton has so many components that need to be found and disabled when Installing Flash Player.
If you have a version number for them it would help and if a Firewall comes with it. If you upgraded then you probably have NIS 2010 and I think it comes with a Firewall.
With the beta installed and then Uninstalling/Installing, you probably have mixed Flash Player files. Following is what you need to do.
Download and SAVE to your Desktop the Adobe Uninstaller:
http://kb2.adobe.com/cps/141/tn_14157.html
Download and SAVE to your Desktop the Adobe Installer for Internet Explorer:
http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
Go to Tools>Internet Options and click on the Security Tab and make sure the Internet Zone is set to Medium.
Check your system tray for any applications that may use Flash. Don't do anything yet, just know how to disable them when the time comes. Same thing with Norton. Do a right click and just see what components you see there that need to be disabled when needed to be done. I probably have all of them in a folder and will check for you. Also if you see where the Firewall can be disabled.
Now there is an add'l step needed for IE, which I'll tell you.
If you have any questions, just ask. Don't try Uninstalling/Installing until I give you the instructions. I am very detailed because I don't like to do things over. The better the prep work, the better chance for success the first time.
Thanks,
eidnolb

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