Flash Player will not run after a "successful" installation.

Over the past couple of weeks, when attempting to play a video or display a picture, I have responded to the prompt that I require the newest version of Flashplayer and have clicked to follow the link. I have done this and installed at least 10 times, the last time being a few minutes ago.  Each time I get the message that the installation was successful and that I am currently running the latest version (11.6 something), but I still get the prompt saying I need a newer version when trying to play the video or display the picture. On your help page where my version or an error message is supposed to display in a box to assisst with trouble shooting, the box remains blank.  On some occasions I have even gone into Control Panel, Program and Features, and have uninstalled Flash Player before reinstalling it. I have aslo tried disabling my virus protection (Norten) although on the times I haven't I have checked in Norton and it says it has allowed the installation.  Nothing makes no difference.  I have gone through a lot of your trouble shooting help suggestions but have found nothing that works.  I have (and have confirmed I have according to the on-line help directions) Windows 7, 64 bit, and Internet Explorer Version 9, 64 bit.  Each time I have downloaded the 64-bit version of Flash player.  Something I have noticed but can't figure out is that when I go into Control Panel, on the first screen ("Adjust your computer settings") there is a Flash Player (32-bit) heading.  After an uninstall this disappears but reappears after installion even though I have definitely chosen the 64 bit download.  I hope you can help me figure out what is going on.

Flash Player Help | Installation problems | Mac OS
Archived Flash Player versions
Mylenium

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    From: [email protected]
    To: [email protected]
    Subject: Flash player will not work on my computer, would love advice
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