Flash player won't install after closing Firefox.

Flash player install is frozen half way through with message to close the following programs: Mozilla Firefox.
After closing browser, it won't continue.

What is your operating system?

Similar Messages

  • Flash player won't install after Antivirus8

    I had the Antivirus8 problem this week.  Malwarebytes seems to have uninstalled it.  I have also run Eset Online Scanner and Microsoft malicious remover tool.  They all now say I'm clean.  But my flash player no longer works.  I have turned off my AVG 9.0 (why didn't it catch the virus!!), and have downloaded the flash uninstaller and the installer.  Ran them both, rebooting inbetween.  flash player seems to install, but when I go to the adobe test site i get the red x instead of the video showing that the flash player is working.  Online sites that require flash player do not work either.
    This all is new since the antivirus 8.  I never had a problem with flash before.  I am running Windows 7 Home, 64 bit, and internet explorer  I also have mozilla firefox.  I have tried using the  both IE 32 bit and IE 64 bit, as well as firefox, and all say that flash needs to be installed.
    Help please!

    Thank you so much for your support,GLPCPA.
    It is a good idea but some Japanese can not do system restore(have no point of system restore).
    So I want another new infos on adobe F player will not install after Antivirus 8 infection.
    Thank you ,GLPCPA
    Have a good time.
    See you again
    from Japan

  • Flash Player won't install for my firefox...

    I have the latest version of firefox. I had to uninstall flash because it wasn't recent. On the flash page, I was following the instructions for the uninstall, which went fine. Now I am trying to follow instructions for the re-install, and it's not working. I click download, and then click "run" and then say "yes" when it asks to make changes to the computer. (I'm an administrator) Then the flash box comes up and it has like a preparing to install bar that loads fine, but then it gets stuck on the "retrieving install" and the bar just sits at zero percent until a message comes up that an error occured. It will stay up until I finally just exit out of it, and then it'll take me to a troubleshooting flash page. The trouble shooting page doesn't help at all, because apparently this normally isn't a problem! Does anyone know what to do?

    The above link is for the ActiveX installer (Internet Explorer).
    Use the appropriate download links in http://forums.adobe.com/thread/909550
    If you are on a 64-bit system, use the 64-bit installer(s); you will then also be able to use Flash under the 64-bit version of Firefox: Waterfox.

  • Flash player won't install in windows 7

    Flash player won't install in windows 7
    This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
    HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"

    Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
    If you still have problems, please post the contents of the FlashInstall.log file in
    C:\Windows\system32\Macromed\Flash
    C:\Windows\syswow64\Macromed\Flash
    [topic moved to Flash Player forum]

  • My Flash Player won't install???

    HELP!!! my flash player won't install! i downloaded it on my mac and opened the file and it was downloading until it says "please choose the following programs to continue" and then i cannot click safari, wich is my default browser, because there is a red sign indicating i cannot click it!
    every time i click retry the same thing happens! why is this! HELP

    The above link is for the ActiveX installer (Internet Explorer).
    Use the appropriate download links in http://forums.adobe.com/thread/909550
    If you are on a 64-bit system, use the 64-bit installer(s); you will then also be able to use Flash under the 64-bit version of Firefox: Waterfox.

  • Flash player won't install on safari 7.0.3 any hints?

    flash player won't install on safari 7.0.3 .  I can download but the install stops at 50%.  I have allowed plug ins.  
    any hints?

    jabenn, I believe this to be caused by an issue with the Flash Player Install Manager, which Adobe is aware of.
    As a first step, you could try removing it from the folder Mac HD/Library/Application Support/Adobe/Flash Player. If you see a folder in that location entitled "Flash Player Install Manager", you need to trash it (you will need to enter and Admin password to authorise that step). This is recommended by Adobe. Now try again.
    If that still fails, you can either follow the full Uninstall / Re-install process set out here: https://forums.adobe.com/thread/1267823  ... or use my three-step workaround to save time, hassle and restarting. This starts at the scenario described in your initial post (i.e. a stalled installation):
    Force quit Adobe Flash Player Install Manager
    Locate and mount the Flash Player Installer disk image with Disk Utility
    Locate the Adobe Flash Player installer package within the Install Manager app and run the installation from Finder
    Hope this helps. Enjoy.
    --- Those steps in detail:
    1. Force quit Adobe Flash Player Install Manager
    Press these three keys together: Cmd + Option (or Alt) + esc
    Select Adobe Flash Player Install Manager in the popup window titled "Force Quit Applications"
    Hit return or click the button labelled "Force Quit"
    2. Locate and mount the Flash Player Installer disk image with Disk Utility
    Open Disk Utility (in Applications/Utilities folder or find it with Spotlight)
    On the left hand side, your attached drives and mounted volumes are listed above a horizontal line. Below that line you should see one or more disk images (named e.g. something.dmg). These are recently accessed disk images - including one containing the adobe updater.
    At or near the bottom of that list you should see something called decryptedFile.dmg
    Under that you might see a (greyed out) volume image called Flash Player
    Double click decryptedFile.dmg (or the Flash Player volume if you can see it - it makes no difference).
    This should mount a volume titled "Flash Player" and automatically open a finder window showing the contents.
    The volume "Flash Player" will show up in your Finder sidebar and on your desktop (unless you've chosen not to show External Disks in Finder preferences)
    3. Locate the Adobe Flash Player installer package and run the installation from Finder
    You should by now have a Finder window open showing the contents of the volume "Flash Player". If not, open a new Finder window and click on Flash Player in the sidebar. The sole contents are an app called Install Adobe Flash Player.
    Right click the item "Install Adobe Flash Player" and select "Show Package Contents" from the contextual menu that appears.
    This opens a new window showing a folder called "Contents". Open it by double clicking to reveal the contents including a folder called "Resources".
    Locate and open the folder "Resources" and look for a file called Adobe Flash Player ("Adobe Flash Player.pkg")
    This is the Installer Package for the update. Double Click it.
    Don't be put off by the words "Welcome to the Adobe Flash Player Installer" - this is not the Adobe Flash Install Manager (the one that failed you earlier) this is Apple's "Installer" app.
    Follow the steps to the end then eject the volume Flash Player in the normal way (e.g. Finder sidebar)
    Open the Flash Player control panel to check the current version has now been updated.
    Don't be put off by "PPAPI Plug-in is not installed" - you can ignore it.
    Some steps may go differently if you are running a different version of Mac OS X ( I use 10.6.8 and wrote my guide accordingly).

  • Flash Player 10 ActiveX, installed perfectly on FireFox but does not want to install on IE8

    I tried to install Flash Player 10 ActiveX but no luck
    operating system VISTA 32bit
    web browser and version IE8 32bit
    Flash Player version WIN 10,1,82,76
    is there anything in the security needs to be adjusted?
    It was running perfect before I do the latest upgrade
    It is running perfect on Fire Fox
    It is just not working on IE8
    Flash Player 10 ActiveX, installed perfectly on FireFox but does not want to install on IE8

    Hi, You might want to review the Troubleshooting Guide as it has been updated and a lot of new information is now included. If you prefer you can use the Manual Installer for IE which you'll see there. A lot of the questions that I would ask are listed also.
    http://kb2.adobe.com/cps/191/tn_19166.html
    Hope this is helpful for you.
    Thanks,
    eidnolb

  • Flash Player Won't Install - ActiveX and "Currently In Use" errors

    Hi all,
    I can't get Adobe Flash Player 10.3 to install.  I've followed the subinacl steps (http://kb2.adobe.com/cps/494/cpsid_49419.html) and all other suggestions about using the uninstaller, rebooting and reinstalling.  I'm a smart guy, but can't figure this one out.  Does anyone have any suggestions?
    System:
    Windows XP SP3 32-bit
    Internet Explorer 8
    Flash Player won't install
    Thanks for any suggestions you can offer.
    Will

    Can you give us the full error message you are getting?
    Also, please list the contents of the FlashInstall.log file in C:\Windows\system32\Macromed\Flash

  • Flash Player won't install even after a clean install (Attn: Chris Campbell)

    Hi there,
    I'm using IE on a 64 bit Windows 7 system and am having the worst time trying to get Flash Player to work.  It was working fine before and then one day, just stopped working, so not sure if that was due to an update or not.  I've followed Chris Campbell's 'How do do a clean install' video a few times and still have not had any luck.  I did notice my system did not have some of the files he said to delete.
    When deleting from '%appdata%\Adobe\Flash Player', the file I had was NativeCache, not the same as he had.
    Also, when deleting from '%appdata%\Macromedia\Flash Player', the file was not found at all, so I am wondering if it isn't installing this file in the first place.
    When I've tried doing the install after following his directions, I still get the occasional warning to close Internet Exporer.  I've made sure I've closed all programs I can think of that could be causing this error and have even tried closing the browser with the download link in the first place.  Sometimes I still get that error, sometimes I don't, but still, no luck with the actual successful install.
    Please help! 
    Thanks!!

    Thank you so much for your support,GLPCPA.
    It is a good idea but some Japanese can not do system restore(have no point of system restore).
    So I want another new infos on adobe F player will not install after Antivirus 8 infection.
    Thank you ,GLPCPA
    Have a good time.
    See you again
    from Japan

  • Flash player won't install on firefox, where do I point and click to get it going

    flash player will not install on firefox.  What is the EASY remedy?
    Where do I point and click? Ver 10 Flash Player will not load.

    Priya Rao wrote:
    Flash Player is not working in my Firefox browser while my other browser working with it, so what can i do.I am using mostly Firefox.
    So please anyone can help me.....?
    Thanks
    Which version of Flash Player do you have installed, and are you running Windows 7, Windows Vista, Windows XP Pro, Windows XP Home, Linux, Ubuntu, Fedora, or do you have an Apple Mac? If you have an Apple computer, which version of OSX do you have installed? Without this specific information, we cannot assist you very much.
    Message was edited by: Xircal

  • Flash player won't install all the way onto my Mac?

    Adobe Flash Player will not install properly on my Mac? It loads to 50% and then stops and says "General Installation Error". Can you help me?

    Your troubles aren't coming from Flash Player.
    You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.
    Download this file: "Secrets" pereference pane by right clicking and choosing "Download Linked File As". It'll allow you to see "hidden" files.
    And this one: mach_kernel.zip
    It's the one that's causing your problems... rather it not being on your system is causing them.
    Install Secrets, and open your System Preferences.
    Open the Secrets Preference Pane, and check "Show hidden files"
    You'll need to press the "Quit this" button,
    and restart Finder, by right clicking the Dock icon.
    Then, place the mach_kernel.zip file in the Mac HD directory,
    and unzip it. You should see a "faded" mach_kernel file appear.
    Trash the zip file.
    Reopen your System Preferences and uncheck "Show Hidden files".
    Instead of quitting Finder and relaunching it, reboot your Mac.
    Your Flash Player installer won't quit anymore.

  • Flash Player won't install properly in Mac

    I have repeatedly attempted to install the most current version of Adobe Flash Player in my 10.8.4 Mac without success.  Actually it installs, but does not give me opportunity to accept your terms (which I am willing to do).  When I try to open a file, it is black.  What do I have to do to get this to work properly?

    Junie,
    Hi...
    I really appreciate your assistance.... I installed firefox. I have MAC version 10.5.8... I think I should have stated that on my prior post......sorry.
    The version of firefox I installed on this mac works until I attempt to use a app that requires flash. I updated the flash player with the correct version that firefox requires.
    to no avail will the plugin update. when attempting to update the plugins, I get a message from firefox telling me that I do not have the required system in the mac in order to update the plugins.
    So...I am going to continue to investigate and analyze where I am going wrong in my attempts to reinstall adobe flash on this mac....
    I will keep you apprised to my outcome. Any further assistance that you may possibly provide me would be Great!!
    Thanks again,
    Scott
    Junie wrote:
    Yes, got it working last night
    User firefox, not safari
    Uninstall flashplayer
    Download this flashplayer (not the one that adobe brings you too) from the
    adobe forum from Mike M https://forums.adobe.com/thread/1255866?tstart=0 on
    july 16
    Quit all browsers
    Instrall the new flashplayer
    Open your browser
    Go get the update as it ask you too using Firefox NOT safari
    Let me know if it works for you
    June
    On 2014-07-28 12:58 AM, "manofintegrity.sg" <[email protected]>

  • Flash player won't install for adminstrator, but will for child accounts

    I use the Family Safety on our computer.  We have accounts for our child, self (as administrator), and guests.  Flash player shows as installed and works on the child and guest accounts.  But, it does not appear as installed on my administrator account.  We use McAfee for protection, but that doesn't seem to be the problem.  I have tried installing and uninstalling several times. I have tried installing using internet explorer and firefox.  We have windows 7.  I don't know what to do.  It used to be installed.

    Administrator account: there is no flash player listed in the Manage Add-ons list.  Adobe Shockwave Flash Object is enabled.  When I choose to look at all add ons, ActiveX shows up and is also enabled.
    Standard Account: there is no flash player listed in the manage add-ons list.  Adobe shockwave flash object and activeX are both enabled.
    I looked in the "all add ons list" for both accounts, and there is not flash player plug in.  But flash player works in the standard account.  Am I missing a plugin?
    Just to try it I enabled a google toolbar.  Flash player still doesn't work.
    Thank you.

  • Flash player won't work after a successful download

    About my Mac:
    OS X version 10.8.4
    1.3 GHz
    Safari: version 6.0.5
    I have installed and unistalled flash player several times, and even restarted my computer. I followed all the steps to do so correctly, but the Flash Player won't work at all. Youtube and other websites give me error messages when I try to watch a video. They say "missing plug-in".
    I really can't seem to find the problem.
    (For what this info is worth: I just got my computer a couple days ago)

    How to perform a "clean install" of Flash Player in Mac OS X
    Give that a shot.

  • Hp DC5000 Adobe flash player won't install?

    Hello all, I have 2 identical desktop pc's Model HP DC5000 32-bit, after reloading XP PRO SP3 on the first then installing flash player 11 went 1,2,3 but on the 2nd pc I am having hell. I am running XP Pro SP3 and IE8, when I go to Adobe the flash player 11 starts installing and stops, error message only reads "installation encountered errors", I tried downloading the Adobe flash player from other sources so I can't figure this out,help?

    Hello, when I try to click on your link, I am getting "oops, page not found"? Also, when I look into the Flash folder, there 4 items:
    Flash6 .ocx
    Genuinst
    UninstFl
    KB923789 Setup Information file: The contents in this file are:
    [Version]
    Signature = "$Windows NT$"
    Provider = %Msft%
    Class = %ServicePackSourceFiles%
    ClassGUID = {4c1077af-28f5-4869-a262-cfa16ec45544}
    CatalogFile = %COMPID%.cat
    [DefaultInstall]
    CheckAdminRights=1
    RequiredEngine=Setupapi
    CopyFiles = Copy.Flash.Files
    DelFiles = Del.Old.Files
    AddReg = Default.Reg,Uninst.Reg,Actsetup.Reg
    DelReg = DelReg.OldPatches
    [DefaultInstall.WXP2]
    CheckAdminRights=1
    RequiredEngine=Setupapi
    CopyFiles = Copy.Flash.Files
    DelFiles = Del.Old.Files
    AddReg = WXP2.Reg,Uninst.Reg,Actsetup.Reg
    DelReg = DelReg.OldPatches
    [DefaultInstall.WXP1]
    CheckAdminRights=1
    RequiredEngine=Setupapi
    CopyFiles = Copy.Flash.Files
    DelFiles = Del.Old.Files
    AddReg = WXP1.Reg,Uninst.Reg,Actsetup.Reg
    DelReg = DelReg.OldPatches
    [DefaultInstall.NT4]
    CheckAdminRights=1
    RequiredEngine=Setupapi
    CopyFiles = Copy.Flash.Files
    DelFiles = Del.Old.Files
    AddReg = NT4.Reg,Uninst.Reg,Actsetup.Reg
    DelReg = DelReg.OldPatches
    [Uninstall]
    CheckAdminRights=1
    RequiredEngine=Setupapi
    DelFiles = Del.Flash.Files
    DelReg = DelReg.OldPatches,Uninstinfo.reg
    [DelReg.OldPatches]
    HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\KB913433"
    HKLM,"Software\Microsoft\Active Setup\Installed Components\{1325db73-d9f1-48f8-8895-6d814ec58889}"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\KB913433"
    [Uninstinfo.reg]
    HKLM,"SOFTWARE\Microsoft\Advanced INF Setup\%COMPID%"
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%"
    [Default.Reg]
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%SP_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%SP_TI TLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
    [WXP2.Reg]
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_S P_TITLE%"
    HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentKeyName",0x0000 0000,"OperatingSystem"
    HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","ParentDisplayName",0x 00000000,"%WXP_PARENT_DISPLAY_NAME%"
    [WXP1.Reg]
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%WXP_SP_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%WXP_S P_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
    [NT4.Reg]
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%",,,"%NT4_SP_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayName",,"%NT4_S P_TITLE%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","DisplayIcon",,"%11%\m siexec.exe"
    [Uninst.Reg]
    HKLM,"Software\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","UninstallString",,"%1 1%\MacroMed\Flash\genuinst.exe %11%\MacroMed\Flash\%COMPID%.inf"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","HelpLink",,"http://support.microsoft.com?kbid=%KBNumber%"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","URLInfoAbout",,"http://support.microsoft.com"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","Publisher",,"Microsof t Corporation"
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoModify",0x10001,01, 00,00,00
    HKLM,"SoftWare\Microsoft\Windows\CurrentVersion\Uninstall\%COMPID%","NoRepair",0x10001,01, 00,00,00
    [Actsetup.Reg]
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","IsInstalled",0x10001,01,00,00,00
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","Version",,"%VERSION%"
    HKLM,"Software\Microsoft\Active Setup\Installed Components\%GUID%","ComponentID",,"%COMPID%"
    [SourceDisksNames]
    54 = %ServicePackSourceFiles%
    [SourceDisksFiles]
    %COMPID%.inf=54
    genuinst.exe=54
    [DestinationDirs]
    System.Files = 11
    Copy.Flash.Files=11,"MacroMed\Flash"
    Del.Old.Files=11,"MacroMed\Flash"
    Del.Flash.Files=11,"MacroMed\Flash"
    [Copy.Flash.Files]
    %COMPID%.inf
    genuinst.exe,,,32
    [Del.Old.Files]
    flash.ocx
    swflash.ocx
    KB913433.inf
    [Del.Flash.Files]
    flash.ocx
    flash6.ocx
    swflash.ocx
    %COMPID%.inf
    KB913433.inf
    genuinst.exe
    uninstfl.exe
    [Strings]
    Msft                       = "Microsoft"
    Compid                     = "KB923789"
    CatalogFile                = "KB923789.CAT"
    KBNumber                   = "923789"
    Version                    = "6,0,88,0"
    Guid                       = "{5056b317-8d4c-43ee-8543-b9d1e234b8f4}"
    ServicePackSourceFiles     = "Windows Hotfix Source Files"
    SP_TITLE                   = "Security Update for Windows (KB923789)"
    WXP_SP_TITLE               = "Security Update for Windows XP (KB923789)"
    NT4_SP_TITLE               = "Security Update for Windows NT (KB923789)"
    SP_SHORT_TITLE             = "KB923789"
    WXP_PARENT_DISPLAY_NAME    = "Windows XP - Software Updates"
    GenericWarnWin             = "The version of Windows you have installed does not match the update you are trying to install."
    GenericWarnFlash           = "The version of Macromedia Flash you have installed does not match the update you are trying to install."
    FinishMessage              = "This update has been installed."

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