Flash Player won't install even after a clean install (Attn: Chris Campbell)
Hi there,
I'm using IE on a 64 bit Windows 7 system and am having the worst time trying to get Flash Player to work. It was working fine before and then one day, just stopped working, so not sure if that was due to an update or not. I've followed Chris Campbell's 'How do do a clean install' video a few times and still have not had any luck. I did notice my system did not have some of the files he said to delete.
When deleting from '%appdata%\Adobe\Flash Player', the file I had was NativeCache, not the same as he had.
Also, when deleting from '%appdata%\Macromedia\Flash Player', the file was not found at all, so I am wondering if it isn't installing this file in the first place.
When I've tried doing the install after following his directions, I still get the occasional warning to close Internet Exporer. I've made sure I've closed all programs I can think of that could be causing this error and have even tried closing the browser with the download link in the first place. Sometimes I still get that error, sometimes I don't, but still, no luck with the actual successful install.
Please help!
Thanks!!
Thank you so much for your support,GLPCPA.
It is a good idea but some Japanese can not do system restore(have no point of system restore).
So I want another new infos on adobe F player will not install after Antivirus 8 infection.
Thank you ,GLPCPA
Have a good time.
See you again
from Japan
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Process: WebProcess [3740]
Path: /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 8600 (8600.1.17)
Build Info: WebKit2-7600001017000000~7
Code Type: X86-64 (Native)
Parent Process: Safari [3738]
User ID: 501
Date/Time: 2014-12-21 12:21:45.677 +0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Sleep/Wake UUID: 661E5B21-DF92-4935-92D2-C1EE177FB6F5
Interval Since Last Report: 621 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 80 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: C2D53934-DD11-E8C3-128D-6C7233699099
Crashed Thread: 5 WebCore: Scrolling
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010bf29000-000000010bf2a000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit.framework/WebProcess.app/Content s/MacOS/WebProcess
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Single Web Process
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff8da546c3 __mtx_droplock + 29
1 libsystem_c.dylib 0x00007fff8da55165 pthread_mutex_unlock + 268
2 com.apple.CoreFoundation 0x00007fff968ffc58 CFRunLoopRemoveTimer + 520
3 com.apple.CoreFoundation 0x00007fff969ac9c2 __CFSetApplyFunction_block_invoke_0 + 18
4 com.apple.CoreFoundation 0x00007fff968c17b0 CFBasicHashApply + 128
5 com.apple.CoreFoundation 0x00007fff968c171e CFSetApplyFunction + 158
6 com.apple.CoreFoundation 0x00007fff968ffb29 CFRunLoopRemoveTimer + 217
7 com.apple.CoreFoundation 0x00007fff968ff9b1 CFRunLoopTimerInvalidate + 417
8 com.apple.CoreFoundation 0x00007fff968ff351 __CFRunLoopDoTimer + 609
9 com.apple.CoreFoundation 0x00007fff968e4ad9 __CFRunLoopRun + 1529
10 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
11 com.apple.HIToolbox 0x00007fff8d6bceb4 RunCurrentEventLoopInMode + 209
12 com.apple.HIToolbox 0x00007fff8d6bcc52 ReceiveNextEventCommon + 356
13 com.apple.HIToolbox 0x00007fff8d6bcae3 BlockUntilNextEventMatchingListInMode + 62
14 com.apple.AppKit 0x00007fff921e2533 _DPSNextEvent + 685
15 com.apple.AppKit 0x00007fff921e1df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
16 com.apple.AppKit 0x00007fff921d91a3 -[NSApplication run] + 517
17 com.apple.WebKit 0x000000010c0bc949 int WebKit::ChildProcessMain<WebKit::WebProcess, WebKit::WebContentProcessMainDelegate>(int, char**) + 387
18 com.apple.WebProcess 0x000000010bf29d4f 0x10bf29000 + 3407
19 libdyld.dylib 0x00007fff9333a7e1 start + 1
Thread 1:: Dispatch queue: URLConnection
0 libsystem_kernel.dylib 0x00007fff91a12686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a11c42 mach_msg + 70
2 libsystem_notify.dylib 0x00007fff9a06cdeb _notify_server_register_check_2 + 139
3 libsystem_notify.dylib 0x00007fff9a0708c3 notify_register_check + 484
4 com.apple.CFNetwork 0x00007fff96ee7522 _CFNetworkCopyPreferredLanguageCode + 66
5 com.apple.CFNetwork 0x00007fff96ee6b0b HTTPProtocol::_createMutableCanonicalRequest(__CFAllocator const*, _CFURLRequest const*, void const*) + 215
6 com.apple.CFNetwork 0x00007fff96ee6a12 HTTPProtocol::_createCanonicalRequest(__CFAllocator const*, _CFURLRequest const*, void const*) + 60
7 com.apple.CFNetwork 0x00007fff96ee5274 URLConnectionClient::_internalEvent_WillSendRequest() + 68
8 com.apple.CFNetwork 0x00007fff96ee50f0 __start_block_invoke_0 + 40
9 com.apple.CFNetwork 0x00007fff96ee4eab ___withClientAsync_block_invoke_0 + 24
10 com.apple.CFNetwork 0x00007fff96ee4e47 ___withWorkQueueAsync_block_invoke_0 + 19
11 com.apple.CFNetwork 0x00007fff96ee4bb4 ___performAsync_block_invoke_0 + 33
12 libdispatch.dylib 0x00007fff93341f01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib 0x00007fff9333e0b6 _dispatch_client_callout + 8
14 libdispatch.dylib 0x00007fff9333f47f _dispatch_queue_drain + 235
15 libdispatch.dylib 0x00007fff9333f2f1 _dispatch_queue_invoke + 52
16 libdispatch.dylib 0x00007fff9333f1c3 _dispatch_worker_thread2 + 249
17 libsystem_c.dylib 0x00007fff8da51cdb _pthread_wqthread + 404
18 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff91a14d16 kevent + 10
1 libdispatch.dylib 0x00007fff93340dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff933409ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x00007fff91a146d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8da51f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8da51ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff91a146d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8da51f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8da51ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8da3c191 start_wqthread + 13
Thread 5 Crashed:: WebCore: Scrolling
0 ??? 000000000000000000 0 + 0
1 com.apple.WebCore 0x000000010cf0af2b WebCore::ScrollingThread::dispatchFunctionsFromScrollingThread() + 203
2 com.apple.WebCore 0x000000010cf0ae4a WebCore::ScrollingThread::threadRunLoopSourceCallback(void*) + 26
3 com.apple.CoreFoundation 0x00007fff968c1b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
4 com.apple.CoreFoundation 0x00007fff968c1455 __CFRunLoopDoSources0 + 245
5 com.apple.CoreFoundation 0x00007fff968e47f5 __CFRunLoopRun + 789
6 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
7 com.apple.CoreFoundation 0x00007fff968f2dd1 CFRunLoopRun + 97
8 com.apple.WebCore 0x000000010cf0add4 WebCore::ScrollingThread::initializeRunLoop() + 244
9 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
10 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
11 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff91a12686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff91a11c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff968df233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff968e4916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff968e40e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff915d8526 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff91636532 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c1851 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::m utex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 109
3 com.apple.JavaScriptCore 0x000000010c9dc2b1 JSC::BlockAllocator::waitForDuration(std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000l> >) + 177
4 com.apple.JavaScriptCore 0x000000010c7fe175 JSC::BlockAllocator::blockFreeingThreadMain() + 85
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff91a140fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8da53fb9 _pthread_cond_wait + 869
2 libc++.1.dylib 0x00007fff8f0c17c9 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 47
3 com.apple.JavaScriptCore 0x000000010c7fea4b JSC::GCThread::waitForNextPhase() + 171
4 com.apple.JavaScriptCore 0x000000010c7fe8a8 JSC::GCThread::gcThreadMain() + 88
5 com.apple.JavaScriptCore 0x000000010c7f433f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8da4f772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8da3c1a1 thread_start + 13
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x000000010e10c8f0 rbx: 0x0000000110aa3030 rcx: 0x00000000000fc080 rdx: 0x00000000000f01f0
rdi: 0x0000000110a9c060 rsi: 0x0000000000000001 rbp: 0x0000000110a8e0a0 rsp: 0x0000000110a8e078
r8: 0x0000000000000005 r9: 0x00000000564b0b03 r10: 0x0000000000000000 r11: 0x00000000564b0b03
r12: 0x0000000000000020 r13: 0x00007ffb22430110 r14: 0x0000000110aa3000 r15: 0x0000000000000030
rip: 0x0000000000000000 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 0
Binary Images:
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0x7fff8d9e9000 - 0x7fff8d9eafff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib
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0x7fff8dbae000 - 0x7fff8dd00fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8de46000 - 0x7fff8e07bff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e096000 - 0x7fff8e1ae92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff8e86f000 - 0x7fff8e8abfff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8e8d5000 - 0x7fff8e8f2ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x7fff8ee20000 - 0x7fff8ee33ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x7fff8f041000 - 0x7fff8f060ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
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0x7fff8f0ba000 - 0x7fff8f122ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
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0x7fff93338000 - 0x7fff9333bff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff9333c000 - 0x7fff93351ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
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0x7fff93353000 - 0x7fff93392ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff93393000 - 0x7fff93399ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
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0x7fff934be000 - 0x7fff93527fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
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0x7fff9355d000 - 0x7fff9355dfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff9355e000 - 0x7fff93955fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x7fff95475000 - 0x7fff954ddfff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0x7fff958fc000 - 0x7fff95921ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
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This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
sound doesn't work (only in firefox). adobe flash player doesn't work correctly, thought it's installed. can't solve the problem. i need Sound.
== This happened ==
Every time Firefox opened
== don't knowWhat does the Adobe test page say?
http://www.adobe.com/software/flash/about/
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the ''Safe mode'' start window.
You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")
See also [[No sound in Firefox]] and [[Video or audio does not play]] -
My flash player won't work even though it says it's installed. Help??
For some strange reason whenever i download the flash player it tells me its installed but when i run the application i need it for it says i dont have it. whenever it finishes download here is what it says. What does it mean to restart your applications??
file:///Users/jettgirl63/Desktop/screenshot.tiff
i mean what does it mean to restart all open browsers when none are open*
Message was edited by: jettgirl63Hi, What operating system are you using? What browsers and versions?
I'm not sure exactly what the message means since I don't know where the message is coming from.
Go to this Adobe test site. Can you see the Flash Player logo animate(spin)
http://www.adobe.com/software/flash/about/
Thanks,
eidnolb -
Firefox preferences won't save even after a re-install ...
This is the second time I've had this problem, the first time in November last year ... and I tried SO MANY things last time that I don't know which step(s) actually did the trick. I'm running Win 7 Pro SP 1 on a Dell Inspiron 580, with F-Secure as my internet shield.
I recently had a minor update to FF, following which I can no longer set my preferences, in fact FF keeps opening up 2 tabs - the 'First run' page and 'Firefox Start' page. Also, up until today, it would also ask me to set FF as my default browser (& Thunderbird as my default email client).
I have:
Re-started my machine (numerous times);
Regular F-Secure full system scans;
Run TDSSKILLER and Anti-Malwarebytes over my system, with no significant results (- a lot of utorrent menu bar stuff that was removed, and a couple of other miscellaneous bits an pieces);
Uninstalled FF using Revo Uninstaller with a full forced scan. Interestingly, you would expect (I think) that this would remove ALL traces of FF from my system, but as soon as I re-installed FF (after a re-start) ALL of my bookmarks/history/etc were magically in place!?
FF keeps creating new prefs.js files when I try to change options, but each of the subsequent files (prefs-xx.js) shows as 0 KB.
I'm REALLY comfortable with FF and don't want to move to another browser (Chrome?), but not being able to change ANY settings is getting REALLY frustrating ...
Any help you can offer would be gratefully accepted.
flashfletchThis link is mostly useful.
The last instruction offered: (To permanently resolve this issue, after reactivating CS6, update the Adobe Application Manager by launching it. It is advised that you install any available updates for your CS6 applications as well.)
How do I update applications via Adobe App Mngr? The 'Help' window in Adobe App Mngr does not offer an 'Update' option. My Adobe App Mngr says my purchased apps are not registered (app status is
"Try"). What are my next steps?
Using OS = Win 7, 64 bit on a laptop. I have uploaded screen shots of Adobe App Mngr window for further clarification.
I eventually opened each application and updated it separately to (hopefully!) avoid future problems.
Ta, -
I have the latest version of Flash Player, the latest version of Firefox and my system is a Windows 7 64-bit. Every time I view a Flash Player window, the green color is offset down about one-quarter of the window. This makes it difficult to use Firefox to watch Flash content. This does not happen on any other browsers I have.
When I click that link, it goes (as it should from a U.S. IP Address) to the hyperlinked page 87, which is where the English portion begins.
Your browser or International settings may prevent it from doing so, but I have nine machines that ALL parse the link the same way. -
Won't boot, even after fresh OS install?!
So, my MacBook Pro started crashing, didn't seem to follow a pattern, it would just randomly freeze. Then it got to the point of not even booting up. It would stay on the light grey screen with the Apple logo and the spinning wheel would stop.
I booted it from the Snow Leopard OS disk to try and repair it, check disk permissions etc, crashed again (screen flashing very fast). Then formatted the drive (zero out all data) to try and get it a fresh and clean as possible, that completed, so went to install the OS, that completed, but when it restarted after installing it crashed at the same point, only now a darker grey screen wipes down telling me to turn off my machine.
The hard drive isn't making any strange noises so I don't think thats the problem, but other than swapping that out for another one I have run out of ideas. Has anyone had a similar problem?
It's a 17'' MBP (not unibody). Any suggestions would be appreciated.
Thanks.If it crashed while booted from the installation disc, then you have a hardware fault. Take it to an Apple Store for testing.
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IMac Won't Boot - Won't Repair - Even after Erase and Install
One day my iMac acts weird. Apps bounce but don't open. I restart. I get greyscreen and spinning gear for 1.5 hours. Uh-oh.
Disk Utility run from OS X disk: cannot repair - "Invalid Node Structure" and "Invalid Key Length" - multiple instances.
So I erase volume and install. All goes fine. Install Tiger. Use upgrade to Leopard disk. Leopard boots and apps work (I try Safari and web connects) so I do software update thinking it's fixed.
Huge software update to 10.5.7 plus sundry others. After update reports "Could not install updates" - then it lists a load of updates (keynote, iwork etc) that it cant install.
Say's it'll restart. You guessed it: grey screen and spinning gear for 1.5 hours. Won't boot after forced restart either.
Run disk utility from OS X disk again: same errors, "node"; "key length" etc.
What now? Is 10.5.7 the problem? I have apple care so no major sweat but I need to get this thing operating baby.
PS - my boot camp partition that I have had for months and months still boots. So the HD isn't totally dead. At least can rule that out.Suggest you do the following:
Extended Hard Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives.
4. Select the OS X volume (sub-entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
See if this fixes the problem. If it doesn't then there is some corruption in the directory block that reformatting or zeroing is just not able to fix. In such a case the resolution would be to repartition the drive from scratch. However, this will result in the loss of the Boot Camp partition as well.
Unless your Leopard disc is an upgrade-only disc, then you can install Leopard directly - no need to install Tiger first. -
Previously running CS4 won't open, even after script clean and reinstall
I can't get in!....
Seems like a license issue.
After trying all (7) of the fixes in kb405970 recommended by Adobe tech support, I was unable to get access to my previously working CS4 Production Suite products. I removed the entire program and ran CS4 Clean Script for Macintosh, then reinstalled Production Suite.
Now, when I try to get into any of the products, i get a registration screen that accepts my VALID and REGISTERED (from the Adobe Registration site) CS4 Prod Suite serial number, and NOTHING happens. No programs open.I can't get any response from Adobe tech support for the last 10 days. Case has been open since October 18. I'm just diving into asking for help in a forum.
HELP! PleaseI had this problem yesterday, actually. You can solve it, but you will lose all firefox data you didn't back up. Then again, because you already tried uninstalling and reinstalling, I assume this isn't an issue.
Assuming you've installed windows on the C drive:
Go to C://Users/yourname/AppData
If you cant find it, go to your display settings (I hope I translated this correct; I use the Dutch version of Windows) and make sure that hidden files and filders are not being... well, hidden. Shocking plottwist, I know.
If all goes well, you should now see three folders named Local, Localrow and Roaming.
Now go to Roaming > Mozilla > Firefox and delete everything thats in there. Now you have an empty FireFox folder, which will force Firefox to start up as if it was never installed before.
Done! :)
P.S. Now that you have a fresh new install, save yourself a lot of future pain and install [https://addons.mozilla.org/firefox/addon/xmarks-sync Xmarks] for your bookmarks and [https://addons.mozilla.org/firefox/addon/lastpass-password-manager LastPass] for your passwords. These add-ons will keep your data safely on their servers, where it is yours to backup and download anywhere in the world.
Also, if you have about three milion add-ons and personas/themes and you don't want to hunt hem down again everytime you reïnstall Windows or buy a new system, get [https://addons.mozilla.org/firefox/addon/febe FEBE] to save a copy of them for you. And if you really want to backup like a pro, install [https://www.dropbox.com/ DropBox] (not an addon) and tell FEBE to store its files there, so you can still retrieve them if your house happens to burn down.
Xmarks, LastPass and FEBE: the holy trinity of Firefox backups :P -
Accepting ilife before or after the clean install of ML
Hi
I know this seams strange but here is the situation, I am getting cMBP and will swap the HD with SSD, I am new to MAC and will follow these steps:
Setup the new Mac
Login with Apple ID and download the ML, to make bootable drive for clean install
Swap the HDD with the SSD
Erase the new SSD and install the ML
Now here comes the strange title, which is better: to accept the iLife after the initial setup before the clean install or after the clean install? I've heard of some users loosing their preinstalled iLife after clean install of ML.
Sorry for long post and thanks in advance.I'd do it after you install the SSD drive and install ML on it. That way you only have to download and install once.
OT -
why does it keep asking me to install adobe flash player even after i have installed it once? Please help me.
No idea. What did the folks on the Adobe forums say when you posted there, since it's Adobe's software you're having trouble with?
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Flash player won't play videos in safari after I've installed Lion does anyone have a solution?
Hi,
I've installed Lion after which Flash Player won't play videos with Safari. I keep being prompted to download and install the latest version of Flash Player whcih I've done several times. Can someone please help me fix this.
I find Adobe's announcement that there are no issues with Flash Player and Lion a bit of a sick joke.
Many thanks,
Ian PickeringThis sounds like the problems that Adobe have reported which are listed at
http://kb2.adobe.com/cps/905/cpsid_90508.html#main_Flash_Player
I only use flash for watching video clips on the BBC website so haven't been affected by these other issues. The text below is copied from the website at the above link. Hope this helps.
The Flash Player Settings dialog box doesn't respond to mouse clicks. As a workaround, press the Tab key to move to the Close button and press the spacebar to close the dialog box. While not all settings are available, you can also use the Flash Player native control panel in System Preferences.
Custom native mouse cursors don't animate properly on Mac OS 10.7. -
My 2006 iMac running Snow Leopard won't boot even after erasing and re-installing Snow Leopard. I erased and re-installed by putting the iMac in Target Disk mode and usin my MacBookPro as the host. But after numerous attempts I still can't get it to boot either from the HD or DVD drive. I just get the white screen after the wheel stops spinning. I can't get it to run Hardware Test - just get the white screen. If I use Disk Utility via my MBP it says the disk appears OK. All the Snow Leopad files appear to have been installed. What can I do?
Hi-NRG Bwoy wrote:
I erased and re-installed by putting the iMac in Target Disk mode and using my MacBookPro as the host.
Reet the SMC and the PRAM
Cheat sheet to help diagnose and fix your Mac
Perhaps you installed the wrong version OS X onto the iMac, you can't use the disk from another Mac.
clean the disk.
If it's not working then use this method to create a bootable 10.6 USB from the iMac machine specific 10.6 disk or the 10.6.3 retail disk on your other Mac, use it to boot the iMac with.
http://www.maciverse.com/install-os-x-snow-leopard-from-usb-flash-drive.html
How to erase and install Snow Leopard 10.6 -
Flash player won't install in windows 7
Flash player won't install in windows 7
This is what I get when trying to use "FLASH PLAYER HELP", as you can see, my flash player and OS are NOT listed and when asked on left side of screen if "THIS WAS HELPFUL", I clicked NO and could not complete my response.
HOW DO I FIX THIS??? THERE ARE SEVERAL ITEMS THAT REQUIRE FLASH PLAYER & I CANNOT GET IT TO WORK. AFTER DOWNLOADING (AT LEAST4 TIMES) IT SAYS EVERYTIME "INSTALLATION SUCCESSFUL"Download the offline installer from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header and save it to disk, then close all browser windows and run the downloaded installer.
If you still have problems, please post the contents of the FlashInstall.log file in
C:\Windows\system32\Macromed\Flash
C:\Windows\syswow64\Macromed\Flash
[topic moved to Flash Player forum] -
Adobe Flash Player won't stop asking to install.
I'm using windows 7 and Mozilla firefox, but this problem happens even when I don't have a browser window opened.
Adobe flash player won't quit asking to install. probably once a minute i receive a (UAC)request to allow adobe flash player to install. Even with no browser windows open. EVEN WHILE I AM WATCHING FLASH VIDEOS, it is telling me to install it. It literally interupts everything I am doing, even when I'm not browsing the internet.
I currently have it completely uninstalled as far as i know. I used the adobe uninstaller available on this site. So there's no flash player or shockwave player installed on my computer... still receiving this request every minute or so.
It's ridiculous.
I tried running a virus scan, because thats the only thing I could possibly think of that would be this irritating, and it says that my computer is clean.
Is there some secret files somewhere I need to delete? I'm thinking of deleting the activex install files. I keep getting "The ActiveX Installer (AxInstSV) service entered the running state." in my event viewer, which seem to coincide with this issue.I finally got it fixed but I'm not sure what fixed it.
here's everything i did:
Uninstalled all browsers.
Uninstalled all adobe stuff.
Uninstalled Java
Deleted anything left behind (i left browser stuff though because i wanted it to save my passwords and such).
disabled activexsvinst or something service. The activex installer service.
Used CC cleaner to clean up registry
Made sure to delete almost everything in user/local/temp folders and such (where adobe and java store stuff usually. I dunno might want to be careful doing this cause i dont know if there's important files there. Also some folders won't let you delete it but that just means you have to go inside the folder and select all then delete. The only file that should be in one of thosetemp folders is like fxsapidebug or something, in my opinion.)
rebooted
ran CC cleaner again.
rebooted
not sure if this helped but i also used HIJACKTHIS and uninstalled some browser helpers that didnt get deleted. In particular there was an adobe one i think. Cant really remember tho. Now that i look at hijackthis again, it couldn't have been this because the browsers helper stuff is still there.
I also ran about 500000000 virus scans with multiple scanning programs and none of them detected anything.
I've reinstalled Mozilla and flash and haven't had any problems since.
Hope this helps anybody else with the same problem.
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