Flash player works fine in IE, but not in Mozilla

A big "Q" with a question mark in it desplays in Mozilla
whenever Flash Player is required.
I have done all the things I should have - uninstalled and
reinstalled flash player, made sure Shockwave was installed,
ensured that Quicktime was not set to play Flash files. I have even
run the Adobe test and been informed that Flash and Shockwave are
both successfully installed. But still, the big Q.
Any ideas???

I should add that I am using Internet Explorer 6 and Mozilla
Firefox 1.5

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