Flash Pro CS6 (mac) bug -- breaks library item

Hi,
After migrating to CS6 faced a big show stopper.
In big FLA (was not able to reproduce), clicking on item in library changes it name to full path to it.
(e.g. folder/mc --> folder/folder/mc)
Saving the document produce same on file system.
It looks like timeline.name got corrupted.
The worst case is that jsfl still see old item name while traversing through lib. But can't do any operation on lib using its name.
Image bellow demonstrate the results:
Looking forward to receive any hint of fixing it.
Thanks,
Igor

Hi,
We are aware of this issue and its open for investigation internally. This issue is observed when you have certain special characters in your symbol names and try to open that file in Flash CS6. This happens due to a change in the way symbol naming is handled in Flash CC and in Flash CS 6.
As a workaround, request you to use only Underscore or Hyphen as special characters while naming symbols or library layers etc.
We shall update you as soon as this has been fixed.
Thanks,
Nipun

Similar Messages

BUG - saving with both flash pro CS6 and CC causes library symbol names to change

Concise problem statement:
If you save with flash pro CC and then save with CS6, in the library panel, symbol names are changed.
Specifically, pipes | and trailing spaces ("|Divider", "Divider ") get replaced by escape sequences ("&#124Divider", "Divider&#032" ...) Ampersands & and number signs # also get replaced, such that symbol names grow exponentially if you continue to save with both flash pro CC and CS6 ("Divider&#032", "Divider&#038&#035032", "Divider&#038&#035038&#038&#035035032" ...) This makes it difficult to transition a team from CS6 to CC.
Sometimes, the original-name symbol remains, and an escaped-name symbol is also created. In this case, the children are removed from the original-name symbol, so it doesn't render anything to the screen; a mysterious, silent failure.
Steps to reproduce bug:
1. Create a library symbol named "|", save an xfl with flash pro CC, and close.
2. Open, save, and close with flash pro CS6.
3. Open, save, and close with flash pro CC.
Results:
A library symbol named "&#124".
Expected results:
A library symbol named "|".
I submitted this bug with the bug form, and also with adobe bugbase (in case it isn't obsolete) - I'm just trying to maximize my chances of getting a fix. Has anyone else encountered this bug?

Hi,
We are aware of this issue and its open for investigation internally. This issue is observed when you have certain special characters in your symbol names and try to open that file in Flash CS6. This happens due to a change in the way symbol naming is handled in Flash CC and in Flash CS 6.
As a workaround, request you to use only Underscore or Hyphen as special characters while naming symbols or library layers etc.
We shall update you as soon as this has been fixed.
Thanks,
Nipun

Error to Install Flash Pro CS6 - Mac

Hello, I have a Macbook Pro 2011 (with 4GB RAM) with OSX 10.8.2
I signup the trial of Creative Clould and I am some problem to install Flash Pro CS6.
I install the Flash from the installer of Creative Clould and I select the Flash Pro CS6 and began to download.
When finish download and start instalation I insert my password of my user on OSX. Then began the instalation.
When arrive 93% the system freeze and I need to turn off my macbook. I try already two times.
After turn on again the macbook when I try to run Flash Pro CS6 shows me a window with Error 11. And then I need to remove the software. from my Macbook.
Does anyone knows what is happening? I googled for error 11 but did not found any anwser for that.
I download the Adobe Muse, and do not have problems to download/install from Creative Clould.
Can you help me?
Regards.
Daniel

Please follow this process before installation.
1. Close all the application running on your system.
2. Update latest flash player.
3. Delete the Flash prefrence in your system.
4. Install CS 6 after all these process
Please let me know whether its working.

Flash Pro CS6 - consistent crash - duplicating library symbol

This is similar to a bug reported for CS5.5, then fixed in the update.
Every time I duplicate certain library symbols, flash crashes consistently.
Someone from Adobe can contact me, and I will send source files for test.
Filippo

It's the same issue as this one:
http://forums.adobe.com/message/5793195#5793195
This has been fixed in Flash CC with the 13.1 update. In case you're working on a previous version, make sure to keep all your font items in the library root (not within any folder) to avoid this crash.
-Nipun

Flash Pro CC to CS6 fla issue - Bad library items and new library items with unicode names

I've noticed a strange issue when opening fla files in Flash Pro CS6 that have been edited in Flash Pro CC. If there are library items in the fla with names that include symbols such as ">" or ".", unicode named symbols are created and the original symobls are unuseable. There are many symbols that cause the issue and the symbols just have to be a part of the name.
Steps to reproduce:
1) Create an fla file in Flash Pro CC.
2) Add a single movieclip to the library with a symbol name of ">".
3) Save the file.
4) Open the file in Flash Pro CS6.
Results:
Library contains 2 symbols, one named ">" and one named "&#062".
Expected:
There's one library symbol named ">".
After that double clicking the symbol named ">" will do nothing and instances of the symbol will have all their content removed.
This issue is breaking a JSFL script I wrote that loops the library items. When the script attempts to access item.layerCount the script errors out. My team is blocked from using Flash Pro CC in combination with Flash Pro CS6 because of this issue. The only good solution I can think of is to all switch to CC at the same time to avoid converting our fla files to CS6 from CC.
Any info on a fix for this issue would be appreciated.

The dialog you get when you open the FLA in CS6 is that new features may not be available in CS6 so you should save it to a new file to avoid corruption. There's no "save down" from CC to CS6 (yet). So opening the file in CS6 isn't advisable in the first place.
That said, library items are supported between them both so to your point, yes, I get the same exact behavior. A single symbol named ">" in CC produces 2 library items in CS6 named ">" and "&#062", and the original item is lost. Although I'm not sure where I'd classify this issue being you shouldn't be opening a newer version file from an older version of the application. I did also try XFL, same issue. If they decide to create a save-down to CS6 and this still exists, I'd consider it a bug.
As for a fix, I think about the only thing that comes to mind is identify the characters causing issues and run a JSFL in CC to rename the library item temporarily to something you know will work fine. Then once back in CS6, run the JSFL opposite to convert them back to what you want. e.g. "this > that" to "this XYZ that" in CC, then "this XYZ that" to "this > that" in CS6. Shouldn't be too hard to map as long as the replacement is unique.

Flash Pro CS6, JSFL, and SpriteSheetExporter.exportSpriteSheet()

Hi, I've been trying to use SpriteSheetExporter.exportSpriteSheet() but it just reports the following error: "Argument number 1 is invalid"
The documentation says to pass a (file) path for the first argument. I've tried to pass both a platform path and a URI to a file to the method without success.
The documentation seems to need some clean up too:
http://help.adobe.com/en_US/flash/cs/extend/WSd5f4b6c52cfaa4b1-d3431961351cb0528c-7ffb.htm l
Anyone have a working example?

Same problem here. Mac OS X 10.8.2, Flash Pro CS6 12.0.2.529.
I've tried passing valid paths using valid URI, platform path, relative path, w or w/o file name and extension... all result in the same exception being thrown:
exportSpriteSheet: Argument number 1 is invalid.
var document = fl.getDocumentDOM();var timeline = document.getTimeline();var fileName = document.name.replace(/\.[^\.]+$/, '');var fileDir = document.path.replace(/[\/\\][^\/\\]+$/, ''); var item = document.library.getSelectedItems()[0];var spriteName = item.timeline.name;var exportDir = FLfile.platformPathToURI(fileDir); //+'/../../app/data/scenes'); var format = {format:"png", bitDepth:32, backgroundColor:"#00000000"};var writemeta = false; var sse = new SpriteSheetExporter();sse.addSymbol(item);sse.layoutFormat = "easeljs"; var path = spriteName +'.png';path = exportDir +'/'+ path;//path = FLfile.uriToPlatformPath(path); fl.trace('export '+ item +' using '+ sse +' to '+ path);var result = sse.exportSpriteSheet(null, format, writemeta);fl.trace('result: '+ result);
Please fix!

Flash Pro CS6 installation failed

I'm tried 4 times now to install Flash Professional CS6 using the Adobe Application Manager, which I downloaded from Creative Cloud. Every time I click "install", the progress bar gets to the end and then it says "Installation Failed". When I look at the details it reads: "The download appears corrupted. Press Cancel, wait a few minutes and try again (-60)". So I click cancel and try again and same thing happens.
I'm on Mac OS X 10.7.4.
Guys seriously, every time I get stoked about a new Adobe product I'm usually let down by endless bugs and the hacks and hoops I have to jump through to get around them. Not a good start for Creative Cloud.
Can somebody from Adobe tell me what I need to do to install Flash Pro CS6?
Thank you!
Gabe Mastey
Vancouver, BC

Hey Steve,
In the end I had to download a trial just so I could get it working. Even though I was paying a monthly fee for Creative Cloud. Huge fail there. Later on, when I bought my new Macbook Air, everything worked fine with Creative Cloud, and I could download apps no problem. It probably had something to do with the fact that I had CS5.5 installed previously ..?.. though I will never really know. Maybe if you try removing all or even some of your old Adobe products and start fresh you might have better luck.
Oh Adobe, you are ever the disappointment.
Good luck Steve!
Gabe

Can't install Flash Pro CS6

I have 5.5 MacBook Pro 13 running 10.7.4.
I am trying to install Flash Pro CS6 Trial .. this error appears in the beginning of the installation process (when the progress bar is around 1%) :
Exit Code: 34
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.98.0' information not found in Media_db.
Any ideas how to fix that ?
p.s. i did restart, closed all apps, etc, etc ..

Do you meet the minimum specs:
Multicore Intel processor
Mac OS X v10.6 or v10.7
2GB of RAM (3GB recommended)
4GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024x768 display (1280x800 recommended)
Java Runtime Environment 1.6
DVD-ROM drive
QuickTime 7.6.6 software required for multimedia features
Which Intel Processor do you have? Early Intels won't cut it.

Flash Pro CS6 to HTML5 Conversion

I purchased Flash Pro CS6 yesterday and it does not convert my Flash file to HTML5 Correctly. It converts everything except the Action Script. I have contacted Tech Support and they have escalted the issue, but they are telling up to 96 hours.
The website is www.davidhornbrook.com
When I try to convert that page (the FLA file) it converts the bottom part, his logo, and the david dropping down the side.
It does NOT convert the top menu items OR hte drop shadow behind the logo (which is all Action Script3).
Can someone help me?
I have the FLA files thast I can send to you / post if that helps.
BTW when I convert it to SWF it works fine, just not when I export it to HTML5.

Hello ChadXSO,
The 'Help' offered to you so far has been, as far as I can tell, no help at all.
I've been ploughing through an old .fla trying to make a conversion.
Nothing complex, no animations.
6 hours later, I've part of it running, not working, just not crashing.
It's all script, so if CreateJS doesn't convert Action Script it's producing a very good pretense of doing so. The converter does appear to be looking at the AS, since if I change the AS the output changes.
However, I have to edit the js, every time I publish, to prevent the HTML from looping. From time to time it throws a Line 77 error, claiming that there is an undefined .str in a non-existant .jsfl file (non-existant in that Windows can't find the file).
I produce technical anims for my students in Flash so I'm none too pleased for the option for them to view them on-line to be taken away.
Unless Adobe produces a working conversion tool 10 years of my work is going down the toilet. There will be thousands(?) of .swf creators in the same position.
If CreateJS is the best Adobe can manage, at this rate, I won't live long enough to convert a single .fla.

Flash Pro CS6 crashes when creating symbol

Okay...here's one I gotta share. I'm building some banner ads for a client. I open up Flash Pro CS6. I create a square on the stage. And when I right-mouse click on the drawing, choose Create Symbol...Flash completely locks up. I get that little Windows 7 'tink' in my speakers..and nothing. I cannot create a symbol of any kind. The program completely locks up.
So...I uninstall the entire CS6 suite...reinstall with latest installers...and same result.
BUT....if I put a graphic on the stage...go to the timeline...and try to apply a motion tween..flash alerts me that it needs to be a symbol and converts it to a movie clip for me...no errors.
I'm on Windows 7, 64 bit, 16 G ram. So that ain't the problem. I tried in vane to get somebody on the phone at adobe....I knew that would be a waste of time.
I've been using adobe software forever. And though it is frequently error and crash prone I can usually count on an uninstall squaring things away. Not this time. And I have no cause and effect to point to. I was using Flash a couple of weeks ago no problem...and now...unusable.
If there's anyone out there reading this post...I'd really be interested in a solution.

The only thing that could´ve changed are the settings on my mac...
Sounds like this might be your trouble?
I run a pc... no help to you.
Optimizing for performance: Adobe Premiere Pro and After Effects
http://blogs.adobe.com/aftereffects/2011/02/optimizing-for-performance-adobe-premiere-pro- and-after-effects.html

Flash Pro CS6 crash - Is Stage3D the problem? (crash log link included...)

Flash Pro CS6 has started crashing intermittently on a Stage 3D project I'm working on. An earlier version of the game (non-crashing) can be found here...
http://www.sugarspook.com/darkmatters/demo.html
I'm wondering if someone at Adobe could look at the .mdmp file at the following link and try to diagnose the problem.
http://www.sugarspook.com/FlashPro_crash_log.mdmp
If this is not the appropriate forum to pass on a crash log, could someone PLEASE tell me where I should send it (This is crash file number 10 I've uploaded).
Thank you.

Hi IanD ,
Thanks for the samples.
I created a new project in Flash CS6 and imported all the PNG sequence images. The images got imported without issues. However on trying to save this project, Flash crashed on Mac.
The issue is not reproducible on Windows though.
We are investigating this and will get back to you soon.
Thanks and regards,
Sudeshna Sarkar
Adobe Flash Professional Team.

Flash Pro CS6 Crash when pasting object

Hi
I am finding that Flash Pro CS6 crashes when you try to paste an object from one FLA library to another.
This only seems to occur when the object contains a text object with an embedded font.
Can you help with this problem please.
Cheers

solved
i was having the same problem and found the solution from Adobe.
you have to go to control panel - hardware and sound - display -
change the size of the text to the smaller one 100%
REstart the os and start adobe flash
i wish this will help

How to set Keyboard shortcuts for Flash Pro CS6?

I have started to use Flash Pro CS6, but my keyboard shortcuts such as F6 to insert a new Keyframe didn't work..I soon found that you could create your own Keyboard Shortcut list within the Flash application, and I am trying to enter F6 for a new Keyframe, but it only lets me enter one letter/number at a time and deletes the other one. I have made sure that F6 isn't in use. It now isn't, any help would be appreciated.
Thanks.

if no shortcut works, try resetting your flash pro preferences:
Hold down Shift+Ctrl+Alt (Win) or Shift+Command+Option (Mac) when starting flash pro.
for more info:
http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

How to install latest AIR SDK (13 or 14) in Flash Pro CS6?

Hi, I'm using Adobe Flash Pro CS6 on Windows 7 64-bit and I wanted to add latest Adobe AIR SDK, either 13 or 14, but non of them is seen as a valid SDK by Flash.
I've tried downloading two possible SDKs (SDK & compiler and SDK without compiler) from here: Download Adobe AIR SDK (version 13) and here http://labs.adobe.com/downloads/air.html (version 14). Each time I copied the extracted SDK folder to my Flash CS6 folder where default 3.2 and 3.4 SDKs are located. After that I open Flash, then Help > Manage Air SDK, click on " + ", browse for the new folder, and all I get is "The selected folder does not contain a valid AIR SDK" warning message. It all looks the same with all four SDKs I downloaded!
Not long ago I added AIR 4.0 without any problems. What am I doing wrong? Is new SDK Flash CC only or what?

What are you naming the folder?
Just as a general tip, since many applications (Flash CS4, 5, 5.5, 6, CC) you can save some space by only putting the AIR SDK in one place. Since CS6 and CC have "Manage AIR SDK" in their settings you no longer need to locate that folder like 5.5 which requires you to overlay the AIR 2.6 folder. So save some space and put it anywhere out of the way, out of the Flash folder. I have multiple drives and I have lots of SDKs installed at root on my E:\ (E:\SDK\AIR, E:\SDK\JDK, E:\SDK\Android, etc). I then just go in the help panel like you do and point CS6 and CC to E:\SDK\AIR and they work perfectly fine with the latest SDK released recently.
Are you updating Flash Player to 13 as well?
Last, do not download the Flex version for Flash. Flex is for Flash Builder if you intend on using Flex (it is different than Flash).
Do not get this:
You want the SDK from the big orange buttons above this warning.

Error installing Flash Pro CS6

I'm trying to install Flash Pro CS6 but I keep getting the following error (the message is in portuguese) after running the .exe file (downloaded directly from Adobe's oficial website).
I've tried it in 3 different computers with Windows 8 and in one computer with Windows 7 and all of them give me the same error. I'm using an Admin account so that's not the problem!

The problem is happening when I try to extract the downloaded files from the .exe to another folder. The application has all the permissions available
Here is another picture of the initial screen when I double click the .exe file.
I've tried to extract it to other folders, like "Documents", "Downloads", but It gives me the same error as before.

Flash Pro CS6 (mac) bug -- breaks library item

Similar Messages

Maybe you are looking for