Flash update hanging @ 95%, OS X 10.7.4, current flash is 11.5

All applications closed, permission repairs run, install attempted from a cold (overnight!) shutdown.  Nothing.  File downloads, install commences, hangs at 95%.
I am extremely leery of uninstalling what I have...because I'm not confident I can get the new version installed.
What other info is needed by the community to help me sort this mess out?
Thanks!

Sorry, I know not much about Mac OS; you could try the offline installer http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

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