Flash Updater Bug Report

Of course, my Flash installation requests updating while I'm
logged in as a non-administrator. I have to click "remind me later"
and log on as Admin. But there is no way to manually start the
updater! I have to uninstall/reinstall, and that's enough of a time
waster to make updates lag weeks behind. This is an obvious bug and
it doesn't belong in an Adobe product. Please fix this.

Are we talking about the grey cirle exclamation mark ??
Because we also know how to male flash crashes on any web application.
Best regards
[email protected]

Similar Messages

IOS7 app updates *Bug Report*

Whenever I go into the App Store on my iPhone 5 there are always 2 "pending updates" they are always iPhoto and Find my iPhone. It's not annoying but I'm sure it wasn't designed to do that. Any ideas on how to fix it?

Why don't you just install the updates?

HELP Adobe flash drive update BUG?? Big Problem

I bought a 13 inch MacBook Air in August 2014.
OS X Maverick, Version 10.9.4. 4 GB memory, 256GB storage.
I have been using Safari to see lecture videos from Echo360, and they have been working well despite the slow internet of the country.
Just until two days ago, everything had been working fine, until a Adobe Flash Driver Update popped up on my screen.
At first I ignored it (b/c I usually dont care about using the latest versions; the lecture videos had been working perfectly)
but it kept popping up so I clicked update.
The next day, my mac kept losing connection to internet every 1-3 minutes, such as "resolving host" messages.
The videos kept crashing and I had to re open the page, refreshing wouldnt work. about 15 times for a 50 minute video.
I erased the Flash Driver.plugin from my internet plug-ins in the library, and the internet came back alive.
I was guessing the "updated" plugins were eating up my internet/browser...
So then I downloaded chrome so I wouldnt have to manually use adobe anymore,
and now, the videos keep freezing at random moments at about 5-10 minute intervals. Now that the internet is back alive, i just have to refresh the page, which still takes forever to load...fortunately the browsers dont crash anymore...
Right then, I completely disposed anything related to adobe flash drive. I still have Adobe pdf which works great.
But even after, it kept freezing...
Maybe I was thinking this is normal when watching videos on chrome b/c the plug ins are not manually stored in my mac?
If not, what is causing the freezing of the videos on google chrome? (i dont think my mac is losing internet connection anymore every second like yesterday)
Is there any way to fix it? Is it from yesterday's history of downloading the "update"?
I just want to be able to watch my lecture videos like I normally did the past two weeks, before I downloaded the "update"
and now I am afraid that downloading adobe might crash my internet/browsers again.
It took me several hours to come to erasing the "updated" plug ins as I am fairly a noob in computers.
I spent a lot of time and researched a lot up till 5AM in the morning just last night.
and I have exams coming up next week... I would really want this to be resolved.
Should I try downloading adobe from its actual website and see what happens?
If yes, which versions would you recommend?
Yesterday when I checked after the update, it stated the most current Adobe 15.
If this contains bugs for mavericks, I would rather do older versions.
I do not know which version I was using before the "update" when everything worked perfectly.
Thanks for reading all this
I know I am all over the place; Im just very frustrated and desperate as not knowing what to do....
I just want my mac to work like before I clicked on the "update"
Any help will be greatly appreciated
Thank you

You probably installed some kind of malware pretending to be a Flash update. That's very common.
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ +N.+ =//p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Publicly accessible bug reporting & serious UI updates

If Adobe want to make Livecycle a serious platform for developers, then why not open up the bug reporting database the same as has been done with Flash Builder / SDK, Coldfusion, etc? http://bugs.adobe.com/. Most Livecycle devs can navigate themselves around Jira and responsibly search for or log a bug or feature request.
And at the same time get some people from the Photoshop / Flash Builder IDE UI team to work on Workbench and Designer. The UI's are in desperate need of updates to bring them in line with the current UI's that Adobe provide. Designer looks and feels like it has been left in last decade somewhere compared to Photoshop or Flash Builder.

Chaosmachine,
Emu does not have any official forums. I will take a look into this to see if there is anything I can suggest. You can also contact their tech support through their web page, www.emu.com.
Jeremy

Firefox 34.0.5 says Adobe Flash plugin is blocked, but update check reports my Flash plugin (ver. 16.0.0.235) is current. How to fix???

About 1 month ago, I updated Flash and Firefox to most current versions. Firefox 34.0.5, running on WinXP, SP3, shows Adobe Flash plugin as ver. 16.0.0.235, but this is now being blocked again. No other versions of Flash are evident. When I choose option on Flash screen to check plugins are up to date, Firefox reports Flash plugin is up to date.
This program behaviour is wrong and should be fixed. Checking at Adobe, current Flash is 16.0.0.305.
Who or what is broken here? Is Firefox broken, and not reporting correctly that more current Flash plugin is available?
I do not appear to have previous versions of Flash installed on system. This combo of software was working correctly for a while, and then became broken, without a proper path to allow users to resolve it. If Firefox is rigged to "Block" a plugin, then it *MUST* be configured to easily and **CORRECTLY** allow that plugin to be updated. Using most current software, my clicking on the "Check for updates" feature reports that Adobe Flash is most current version. Arrrrgh!!
I am now back to "diagnose and fix broken Firefox+Flash" exercise, which I just went thru.
Best solution here would be to allow user to easily override the "blocking" mechanism. This would assist users who only use Flash video access on trusted sites.
If there is an obvious solution to this current Flash "BLocking" goofery, please inform. Otherwise, if and when I resolve this, I will post a reply to my own question here, indicating what I did to fix this, as it appears to be affecting other Firefox+Flash users, without a clear solution being posted.

Adobe issued 3 new Flash 16 versions in January alone, then another new one - .305 - in February, ''along with one in early December. Five new versions in 2 months time''. So with updating Flash "about 1 month ago", you are probably 2 or 3 versions behind the latest Flash 16 version.
Note that Adobe has its own internal updater, which by default is set to check for an update ''(only)'' once a month. Adobe does their own updates for their software, Firefox just tells you when your version is on the blocklist due to known security issues with the version you have installed. It is up to you to do a manual update between the monthly update check that Flash does for your installation.
The "solution" is for Adobe to fix their stuff. Like maybe an updater that checks for updates more frequently, and not hide their updater user preferences where users don't know where they are and be able to set it for more a frequent update check cycle. ''[Firefox "checks" every time Firefox is launched, as does Chrome]''. Or fix the code in Flash that leads to it being so exploitable, and not have to do 5 separate security fixes in as little as a 2 month time span. ''Flash went almost 2 years prior to Dec 2014 without Mozilla needing to blocklist it, and when Mozilla did first blocklist it in Dec it was / is a soft-block where the user can still use it by using Allow per Flash presentation.''
My advice is to grab the Extended Support Release - Flash Player 13.0.0.269 from here - https://www.adobe.com/products/flashplayer/distribution3.html - over 3/4 down that page. IMO the best version for WinXP users, as the later versions have features for Vista and later versions of Windows - won't work on WinXP or may cause problems on WinXP.

Error #1037 Bug Report, Flash Builder 4.6

I tried reporting this bug through the proper channels, but the link on the page at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform for filing Flash Builder bugs is not working. The page it links to is "taking too long to respond".
I'm using Flash Builder 4.6, and I'm getting error #1037. According to the documentation at http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/runtimeErrors.html, this isn't something that should be happening, and when the programmer doesn't believe the swf has been corrupted, Adobe has requested that they report it. Even though I feel something like this always justifies the word "corrupted", I don't believe it's been corrupted in this strict of a sense; I'm just building the swf in Flash Builder. The project itself is fairly simple and doesn't have any out-of-the way configurations.
Take the following line of code in the start class:
m_com.onBWDone = rnd.handleBWDoneResults;
the following code in m_com's class:
private var m_fOnBWDone:Function;
public function set onBWDone(pValue:Function):void
m_fOnBWDone = pValue;
and the following code in rnd's class:
public function handleBWDoneResults(... pRest):void
The line of code in the starting class is what's throwing the error. If I comment that line of code out, the error goes away. If I simply make m_fOnBWDone a public variable, delete the setter, and set the variable's value directly in the starting class, that works too. But if I try to make it private and then use a trivial public property to set it like that, the error is raised.
@Adobe Please fix this. Thanks.

The docs say it could be a few things, just one of which is the corrupt portion.
You shouldn't have a method and property with the same name either. In any get/set situation for a private value your private value is typically prefaced just to avoid the collision with the public get/set. For the same reason, colliding, methods and properties should be unique and I am also confused as to how it compiled (although FB just warns you there's an issue and still allows you to proceed).
What you're doing there appears to be highly dynamic, so I really can't say what kind of method names you're assigning with pValue. Nor can the compiler until you send 2 different functions with the same name there and it errors on you. Only you know what functions are being assigned in there, or what you do with it after that.

Why can't we submit bug reports for Flash Pro?

I've been looking to submit some bug reports regarding CS5.5 Pro and there just isn't an option in the "Report a Bug/Feature Request" form. WHY not?? I paid for CS5.5 and autoformat breaks my code, but there's no way to report it.

You aren't the first to have a problem with the choices provided. It would be nice if they listed "Flash Pro" uniquely in the list of options at...
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
... since they dio for the rest of the Adobe products. But you should feel free to pick any one of them. I'd choose "Flash Authoring" since I've no idea what it is other than maybe something to do with Flash Pro.

Help! Flash bug reports returned as "undeliverable"

I've been attempting to submit a bug report regarding Flash Professional CS6 and CS5 on Adobe's official bug reporting page:
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I've made three attempts in the past 4 days, and each one has been returned to me as "undeliverable":
Delivery has failed to these recipients or distribution lists:
[email protected]
The recipient's e-mail address was not found in the recipient's e-mail system...
I've successfully submitted reports regarding Fireworks and Dreamweaver, so the error is not on my end. Does anyone know what's going on here?
As there is no "Flash Professional" option in the list of product names, I've been choosing "Flash Authoring", which I've seen mentioned elsewhere as a suitable choice for general issues with Flash Professional.

Originally, I posted this in the Flash Pro forum... but after a day, I moved it here as I had received no response and it's not a Flash product question, per se. (Also, I'd noticed that the top participants on that forum were all Community Members, whereas this forum includes an Adobe Employee as its top participant and features a number of employee/admin responses.)
I'm not aware of how to reach out to the Flash product managers... Any advice on that subject would be appreciated.
Thanks!

Driver update and bug reporting t

I am wondering what users of this forum think about the idea of a responsi've bug reporting mechanism along the lines of the ati catalist programme in which bugs get reported to the drivers department.
the purpose of this would be for the following
to enable users to report to creative bugs in the software
To enable creative to then identify (and acknowlege) problems early and work towards resolving any that appear.
To enable creative to then offer incremental or updated software on a timely basis.
This would improve users perception of creative as a company that is responsi've to its users and enable problems to be dealt with promptly.
Please try and keep comments relvant to the original post as I think it might be interesting to gauge users perception of this idea
Andy

Vista?
Ooh boy.
http://support.apple.com/kb/TS1538
Good luck.

Flash Professional is not on the bug report page list

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Flash professional is not on the list. Making bug reports a little difficult. If it has another name it is not one showen in the "About Flash" dialog box.

it's listed as flash authoring.
web admins have already been contacted about fixing that (about 1 week ago).

BUG REPORT FIRMWARE 5.1.7 PLEASE FORWARD TO SUPERVISOR....

BUG REPORT FIRMWARE 5.1.7 PLEASE FORWARD TO SUPERVISOR.
The spa-3102 has the following two bugs.
When the unit sends a hook-flash to the fxo port it:
a) does not send the hook flash to the fxo port for PSTN Hook Flash Len: Instead it uses a very short pulse of about 100ms or 1/10 of a second. It should honor the PSTN Hook Flash Len configurable parameter of .2 – 1.5 seconds.
b) Does not change the line voltage from –7 (off-hook) to –48(on-hook) during a flash-hook to the fxo port. Instead it varies the voltage only by about 2.5 volts.
This was reported as early as June 07 to linksys support. It is reported they agreed and would fix in the next firmware release. There is info that firmware 5.2 being released and is this fix in 5.2 and how can I get it.

Although the problem is still not solved, at least I now know WHY the problem is happening... and Apple's Firmware Update is NOT to blame!
Through a series of coincidences, I was actually lucky enough to get in touch with the engineers in Apple's Airport firmware division, and they were helping me to nail down this problem.
Turns out that Apple takes great PRIDE in the fact that they are one of the VERY FEW manufacturers who make routers that behave properly in this regards: they SPECIFICALLY test for their Airport Extreme routers to allow you to connect to servers behind the NAT by way of the public WAN IP address of the NAT box. This is the way that apparently the NAT/DHCP specification is SUPPOSED TO WORK! You're SUPPOSED to be able to connect this way, if you so desire.
So what was causing the problem on my network, then?
Something I hadn't thought about... the Vonage Linksys RTP300 router that we're using for our Vonage VoIP service. Turns out that this router does NOT support clients behind the NAT connecting to servers behind the NAT by way of the public WAN IP address.
Linksys is to blame, not Apple!
And apparently, this feature may have actually been working in an earlier
firmware update, but apparently, Vonage AUTOMATICALLY pushes firmware
updates to RTP300's, apparently without user notification:
<http://www.vonage.com/help.php?article=1066&category=90&nav=5>
And a forum thread on vonage-forums.com seems to indicate that the 1.00.60 firmware in the RTP300 started getting pushed to customer units on or before 1/26/06, making it less than a month after Apple shipped the 5.7 firmware update for AirPort Extreme Base Stations:
<http://www.vonage-forum.com/ftopic10915.html>. So if the problem cropped up then, it's possible that I accidentally attributed it to Apple when really the RTP300 got a firmware update around then too which may have broken this feature (assuming it was working before then).
Power Mac G4 QuickSilver Dual 800 MHz Mac OS X (10.4.4)

Bug reporting?

A couple of times Lenovo have asked for suggestions etc via System Update. This has been a great way of reporting bugs (there are a few) and make Lenovo aware of the problems users have. I have found no other way to report bugs, from small/minor problems to crash-prone problems. There was a way of contacting Lenovo in "non-technical" issues via the web site, but they usually wouldn't accept bug reports but only responded "this is a technical issue, you must open a support ticket." The problem, of course, is that you want to report a bug in the software - not ask for support (and even less pay for it).
Even this forum does not have a dedicated topic for bugs and problems with the software. So how am I to let Lenovo know something isn't working right? I've found quite a few problems since I bought my X61 in October 2007, some of which have been fixed but others have not. An example: just a minute ago, I noticed that the Power Manager battery taskbar icon was green and "half full" while my battery LED was flashing in orange - upon reconnecting the AC the Power Manager battery taskbar icon showed "4%". An obvious bug, but how do I notify Lenovo???
I have also tried telling Lenovo that the splash screen for System Update on my Win Vista Business X61 is way too annoying: it shows for a long time (15-20 seconds?) and is "always on top" - so I cannot do anything when waiting for SU to load. It doesn't have to be this way; splash screens are usually shown for a time period specified in the source code. So it should be easy to change this.
These are just two examples of bugs and annoyances that I would like to tell Lenovo about. Does anyone know how to contact Lenovo with bugs? I don't want to call customer support and spend precious time waiting for assistance - I just want to help Lenovo identify bugs in a fast and secure way.
Thanks,
Per Bylund

As this topic area is for Symbian devices, I assume you are talking about Symbian bugs. Today, I don't think Nokia is interested in knowing any bug of died OS - Symbian.
bbao
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Latest Flash update broke fullscreen

I am used to watch youtube videos on full screen while doing other stuff. I pause the videos, alt tab to do stuff in other windows, then resume watching the video
But since latest update, whenever I alt tab while video is paused, it exits full screen mode, so I have to enable full screen again every time. This did not happen before update - I could watch videos and then just alt tab back to the full screen
Tried different computers and different browsers, so the problem is with Flash and not with something else
Please patch this is an EXTREME inconvenience for me and others as well most likely!

I'm sorry you're going through this. You might be running into a conflict with our Protected Mode which was introduced in Flash Player 11.4. Please try the troubleshooting steps outlined in this FAQ:
How do I troubleshoot Flash Player's protected mode for Firefox?
In particular, I'd recommend temporarily disabling protected mode (for troubleshooting purposes only) to see if that addresses the issue.
If the crashing continues, please open a new bug report on this issue over at bugbase.adobe.com. The following FAQ will walk you through the information we'll need and instructions for generating a crash log (if applicable):
How do I report a Flash Player crash to Adobe?
Once the bug has been added, please post back with the bug URL or bug number so that others effected can add their comments and votes.

Submitting bug reports for linux player

hello,
we're in the process of improving the
feedback
form to better collect your input on the linux version of flash
player 9. while we are waiting for these form updates to be made,
please use the "Problem description" field near the top of the form
to provide additional information such as:
* distribution and version
* browser and version
* any mutant library configuration (other than those included
with distribution)
* camera/microphone type (if applicable)
this information will greatly help our QE team in reviewing
and reproducing your issues, which leads to issues getting fixed
faster.
thanks!
jennifer
(adobe's flash player program manager)

Anyone have any idea how to submit a bug report for Oracle XE.Posting bug description in this Forum should be enough.

Videos won't play on websites in Safari since update to Safari and Adobe Flash update 11.3

I'm am so frustrated by this. Videos just don't play on so many news sites including CNN.com, NYT,com, 9news.com and more since updating Safari to 5.1.7 and newest Adoble Flash download. No matter what I tried... trashing Flash and then rebooting, reinstalling Flash, installing Falsh debugger, researching all over the web, I just can't these videos to play. Have been sending bug reports to Apple for over a month and still no fix for this. What's up with this!?!?!?!

Where can I send feedback about no response to this issue?

Flash Updater Bug Report

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