Flash9b.ocx cuasing explorer too crash.
I am getting error's that keep closing down my explorer they
have too do with flash9.ocx and flash9b.ocx. can someone please
help me with these. I just got kicked off of www.gearsofwar.com.
it has also been happening alot on pogo.com all differant
games there and also on myspace.com.
any help would really be appreciated.
Thanks,
Brett
Hello, I also recently nailed down my random IE and Firefox
crashing problems to the Flash9b.ocx "Add-on" but have no solution.
It has been quite frustrating and all I have been able to do is
disable it from the Tools|Manage Add-ons menu in IE. Any other
solution would be appreciated. Thanx. ~
Similar Messages
-
I am getting a crash in Flash9b.ocx 9.00.28.0 (everytime the
control loads) with Internet Explorer 6 and Windows XP Profession
SP2 (and I think I had the same issue with Flash Player 8 too). It
appears to be an "invalid opcode" exception on an "emms"
instruction (at 0x300511F5 when the module is loaded at 0x30000000;
I could tell you more with symbols and/or source). The machine is a
Pentium Pro 200 MHz system with 256 MB of RAM. I know this system
does not support MMX. I am also aware this is the below the cited
system requirements of a Pentium II 450 MHz or better. Does Flash
Player 9 even have an MMX incapable code path? Even if it does not,
it should be noted I received no errors on install or at run-time
(unless you count the crash itself). I think it should probe for
MMX support and give a message at least instead of just crash
(Note: a Pentium Pro is a Family 6 processor without MMX support so
you should probe for MMX and not just processor class).
Besides the obvious bug, if Flash Player does not support my
platform at all (even unofficially) what are my options? I noticed
Flash Player 7 did not have any processor requirements (though I
imagine it requires at least a 386 for Win32 support). Of course I
also noticed Flash Player 7 is no longer supported at all too(only
9 and 8 seem to be currently supported).
Any help would be appreciated. Thank you.Hello,
In another thread titled "Flash Player 9 crashes Internet
Explorer 6"
http://www.adobe.com/cfusion/webforums/forum/messageview.cfm?forumid=44&catid=184&threadid =1236801&enterthread=y
I described the exact same symptoms as yours.
I too arrived at the same conclusion as you.
I believe that since my Pentium II (200 mhz.) does not
support MMX technology, then that explains why Flash Player 8 and
newer always crash the first time I visit a webpage supporting
Flash content.
I am wondering if the reason Flash 8 and 9 get installed
without alerting the user that their CPU does not support MMX is
because there is no flag in the Windows configuration file to
indicate that this is the case.
If such a flag exists and is incorrectly set, then perhaps by
changing it, then Flash Player would load with an alternate set of
software routines to mimic the missing hardware instructions.
I am trying to find out more about how the installation of
Windows goes about detecting and advertising the presence or
absence of MMX. -
Flash9b.ocx crash in IE7
Hi, flash9b.ocx crash many times Internet Explorer 7. i
uninstall flash many times and always crash again. have any a
solution?.
Thanks and perdon for my bad englishquote:
Originally posted by:
Scooterlady
Right now I did a search thru my registry & came across
some listings for older Flashes (1 & 3-9). It's under:
HKEY_CLASSES_ROOT - then scroll down to
ShockwaveFlash.ShockwaveFlashI'm going to delete all
references except Flash9.
Very interested - did this work for you?
Yesterday - I had a
flash9b.ocx crash. But...I went on to some sites that
"requested" the Shockwave player to be installed, yet my homepage
(Comcast.net) wldn't display if I didn't have it installed!
I checked now to see what I had installed-Flashplayer
is installed - Adobe - v.9.0.28.
When I was trying to get back to this site, I came across
Shockwave Player-Windows Version 10.1.4.020 - posted 9/28/2006
ShockwavePlayer-Windows
Version.
But....this site
Adobe
Shockwave Player 9.0.28 - posted 11/14/2006.
I think I'm confused!!!!!!!!!????????????????
I'm going to
uninstall v9.0.28 - all of it, including making sure my
registry is clean from all entries too. I will then install
v10.1.4.020.
I will keep you posted. -
I'm pretty consistently having the Flash Active X Control
crash Internet Explorer 7 on my machine. The callstack is below.
I'm using IE 7.0.5730.11.
Is there an address to which I can send a minidump? I rattled
through the "contact support" options at the adobe.com website, but
couldn't find a way to simply submit a bug. I ended up opening a
web ticket about a "security issue" because nothing else matched.
.B ekiM
> Flash9b.ocx!3018a6fa()
[Frames below may be incorrect and/or missing, no symbols
loaded for Flash9b.ocx]
Flash9b.ocx!3018a8fd()
Flash9b.ocx!3018909c()
Flash9b.ocx!30189332()
Flash9b.ocx!30091833()
Flash9b.ocx!300b2f5c()
Flash9b.ocx!300b3a99()
Flash9b.ocx!300b9724()
Flash9b.ocx!300a137f()
Flash9b.ocx!300a1371()
mshtml.dll!ClearInterfaceFn() - 0xad97 bytes
mshtml.dll!COleSite::Passivate() + 0x64 bytes
mshtml.dll!CObjectElement::Passivate() + 0x68 bytes
mshtml.dll!CBase::PrivateRelease() + 0xad0f bytes
mshtml.dll!CElement::PrivateRelease() + 0x18 bytes
mshtml.dll!CTxtSite::Release() + 0xe bytes
mshtml.dll!CMarkup::DestroySplayTree() + 0xff488 bytes
mshtml.dll!CMarkup::UnloadContents() + 0x205 bytes
mshtml.dll!CMarkup::TearDownMarkupHelper() + 0x82 bytes
mshtml.dll!CMarkup::TearDownMarkup() + 0x48 bytes
mshtml.dll!COmWindowProxy::SwitchMarkup() + 0x304 bytes
mshtml.dll!CMarkup::SetInteractiveInternal() + 0xdc794 bytes
mshtml.dll!CMarkup::RequestReadystateInteractive() +
0x116d48 bytes
mshtml.dll!CMarkup::BlockScriptExecutionHelper() - 0x2b9b
bytes
mshtml.dll!CHtmPost::Exec() + 0xfd39b bytes
mshtml.dll!CHtmPost::Run() + 0x13 bytes
mshtml.dll!PostManExecute() + 0x71 bytes
mshtml.dll!PostManResume() + 0x8a bytes
mshtml.dll!CHtmPost::OnDwnChanCallback() + 0x10 bytes
mshtml.dll!CDwnChan::OnMethodCall() + 0x19 bytes
mshtml.dll!GlobalWndOnMethodCall() + 0xd4 bytes
mshtml.dll!GlobalWndProc() + 0xb1 bytes
user32.dll!_InternalCallWinProc@20() + 0x28 bytes
user32.dll!_UserCallWinProcCheckWow@32() + 0xb7 bytes
user32.dll!_DispatchMessageWorker@8() + 0xdc bytes
user32.dll!_DispatchMessageW@4() + 0xf bytes
ieframe.dll!CTabWindow::_TabWindowThreadProc() + 0x237 bytes
kernel32.dll!_BaseThreadStart@8() + 0x37 byteshttp://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
-
Flash9b.ocx crash once again
Hi, all
I'd really like to see an official message from Adobe
concerning the issue with Flash9b.ocx crashing in IE. Surely they
must have received a lot of messages from disgruntled users.
I work for an online newspaper and we have several hundred
thousand page impressions every day. And for lots of users our
front page causes the Flash player to crash. It's practically
impossible to isolate which banner ad(s) that will lead to a crash.
My theory is that there are certain ActionScript commands
that are handled in a different manner in the new player, while
swfs that contain only animation will work.
-+ Asp +-quote:
Originally posted by:
jerryel
It appears that some screen savers (electric sheep is one) or
programs look for a "flash.ocx" instead of "flash9b.ocx" and this
causes the problem.
SOLUTION:
Copy: "...windows/system32/macromed/flash/flash9b.ocx"
Paste: it as a copy of flash9b.ocx then...
RENAME: the COPIED FILE to "flash.ocx"
IMPORTANT: do not delete the original flash9b.ocx just make a
copy of named "flash.ocx"
This "fix" has worked a lot of people that have programs or
screen savers that look for the original flash.ocx file which it
can't fine causing in some cases for I.E. to close and the
resultant error message.
When the origin and the mechanism of the crash
known this is a very simple idea. I'll try it and hope it shall fix
the problem.
But I don't understand this: This error occurs allready since
end of January or begin of february 2006 on my computer, visiting a
lot of sites. I spent allready very much of time trying to solve
followed problems. I wrote allready an email to Adobe support and
got not any perheaps only formal politeness answer, not to mention
any suggestion of trying to fix it. I don't know what does this
strategy of Adobe mean :/ -
Flash9b.ocx gets 0xC0000005 (AV) in IE7
Hi all,
Is there any solution to this widespread problem?
I'm running IE7 on Windows Vista. IE crashes about once a day
with a 0xC0000005 exception. So I took the option to debug the
program, and found Flash9b.ocx at the top of the call satck (see
below).
There doesn't appear to be any support avenue via Adobe -
Player support is limited to installation. The Flash Player
installs fine (in fact, I'd rather *stop* it from getting
installed!). This crash is obviously a runtime issue and an invalid
memory reference.
In some other forum posts, it was suggested the culprit may
be bad sites/URLs, which run bad code. That may be; but I sure wish
Flash Player was just a little bit more resilient, against unstable
input code. After all, you're already watching out for buffer
overruns, etc - right??
I'm incredibley annoyed and frustrated by this problem. Based
on forum posts, it appears to be quite widespread, too - not
isolated to one or two unusual configurations. Has a solution been
found yet? If not, what is Adobe doing to find a solution and what
is the ETA?
Personally I have no interest in using Flash, or paying for
support - I only run the Flash Player, because some websites
erronrously believe Flash is useful, and I need the Player to view
the sites. If Flash had some kind of reporting tool so I could
automatically send crash data back to Adobe, that would be a
workaround.
Thanks
Andrew McLaren
The call stack:
> Flash9b.ocx!30099589()
[Frames below may be incorrect and/or missing, no symbols
loaded for Flash9b.ocx]
Flash9b.ocx!30099a5f()
Flash9b.ocx!30113ce9()
Flash9b.ocx!30001263()
Flash9b.ocx!300925d5()
mshtml.dll!PlainRelease() + 0x780b bytes
Flash9b.ocx!300b299b()
Flash9b.ocx!300b5a01()
mshtml.dll!CTimer::GetTime() + 0x2b bytes
mshtml.dll!CTimer::ProcessAdvise() - 0x16f89 bytes
mshtml.dll!CTimerSink::OnTimer() + 0x14 bytes
mshtml.dll!CTimerCtx::ProcessAdvise() + 0xe3 bytes
mshtml.dll!CTimerCtx::OnMethodCall() + 0x17 bytes
mshtml.dll!GlobalWndOnMethodCall() + 0xd4 bytes
mshtml.dll!GlobalWndProc() + 0xb1 bytes
user32.dll!_InternalCallWinProc@20() + 0x23 bytes
user32.dll!_UserCallWinProcCheckWow@32() + 0xb7 bytes
user32.dll!_DispatchMessageWorker@8() + 0xee bytes
user32.dll!_DispatchMessageW@4() + 0xf bytes
ieframe.dll!CTabWindow::_TabWindowThreadProc() + 0x237 bytes
kernel32.dll!@BaseThreadInitThunk@12() + 0xe bytes
ntdll.dll!__RtlUserThreadStart@8() + 0x23 bytes
The file:
Directory of C:\Windows\SysWOW64\Macromed\Flash
09/11/2006 02:46 PM 2,262,648 Flash9b.ocx
1 File(s) 2,262,648 bytes
File version is 9.0.28.0
Because of Side-by-Side, I have several Mshtml.dll files
installed:
C:\Windows>dir mshtml.dll /s
Volume in drive C is System
Volume Serial Number is 7846-1538
Directory of C:\Windows\System32
29/03/2007 04:42 PM 5,663,232 mshtml.dll
1 File(s) 5,663,232 bytes
Directory of C:\Windows\SysWOW64
29/03/2007 04:42 PM 3,580,416 mshtml.dll
1 File(s) 3,580,416 bytes
Directory of
C:\Windows\winsxs\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.60
00.16386_none_6d2aec23dd9bdb7e
02/11/2006 09:18 PM 5,664,768 mshtml.dll
1 File(s) 5,664,768 bytes
Directory of
C:\Windows\winsxs\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.60
00.16397_none_6d211c81dda310c6
29/03/2007 04:42 PM 5,663,232 mshtml.dll
1 File(s) 5,663,232 bytes
Directory of
C:\Windows\winsxs\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.60
00.20491_none_6da4b790f6c61886
29/03/2007 04:42 PM 5,663,232 mshtml.dll
1 File(s) 5,663,232 bytes
Directory of
C:\Windows\winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6000
.16386_none_110c50a0253e6a48
02/11/2006 07:46 PM 3,580,416 mshtml.dll
1 File(s) 3,580,416 bytes
Directory of
C:\Windows\winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6000
.16397_none_110280fe25459f90
29/03/2007 04:42 PM 3,580,416 mshtml.dll
1 File(s) 3,580,416 bytes
Directory of
C:\Windows\winsxs\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_6.0.6000
.20491_none_11861c0d3e68a750
29/03/2007 04:42 PM 3,580,416 mshtml.dll
1 File(s) 3,580,416 bytes
Total Files Listed:
8 File(s) 36,976,128 bytes
0 Dir(s) 9,085,542,400 bytes free
C:\Windows>
Video Card is an nVidia 7900GS, using the Microsoft-supplied
drivers from Vista.Hi Darren and Adobe guys,
I just had the same crash while using flash9c.ocx version 9.0
r45:
"Unhandled exception at 0x30099baf in iexplore.exe:
0xC0000005: Access violation reading location 0x00000000."
The new r45 version has not fixed the problem. I included the
call stack at the bottom of this post. It very closely resembles
the call stack I got from flash9b.ocx; so, it's probably the same
crash.
It seems like the crash tends to happen shortly after I have
opened several new Tabs in Internet Explorer, in quick succession -
say, I'll have 5 or 6 Tabs open at the same time. There's nothing
special about the several URLs, except they all point towards web
pages that include a small amount of Flash. This is just a
subjective impression, but thats all I can tell about what sets it
off.
So I 'm guessing there may be some kind of race condition?
Some global variable gets wiped inappropriately because it is
accessed by multiple threads, or the like.
This is a really frustrating issue, so if there's anything
you'd like me to do to collect more data, let me know. Are there
any Flash Play diagnostics I can turn on via the registry, or the
like?
Regards
Andrew McLaren
Call stack for crashing flash9c.ocx:
> Flash9c.ocx!30099baf()
[Frames below may be incorrect and/or missing, no symbols
loaded for Flash9c.ocx]
Flash9c.ocx!3009a07f()
Flash9c.ocx!3010859c()
Flash9c.ocx!30001267()
Flash9c.ocx!30092bf7()
mshtml.dll!PlainRelease() + 0x780b bytes
Flash9c.ocx!300b2fac()
Flash9c.ocx!300b6012()
mshtml.dll!CTimer::GetTime() + 0x2b bytes
mshtml.dll!CTimer::ProcessAdvise() - 0x16f89 bytes
mshtml.dll!CTimerSink::OnTimer() + 0x14 bytes
mshtml.dll!CTimerCtx::ProcessAdvise() + 0xe3 bytes
mshtml.dll!CTimerCtx::OnMethodCall() + 0x17 bytes
mshtml.dll!GlobalWndOnMethodCall() + 0xd4 bytes
mshtml.dll!GlobalWndProc() + 0xb1 bytes
user32.dll!_InternalCallWinProc@20() + 0x23 bytes
user32.dll!_UserCallWinProcCheckWow@32() + 0xb7 bytes
user32.dll!_DispatchMessageWorker@8() + 0xee bytes
user32.dll!_DispatchMessageW@4() + 0xf bytes
ieframe.dll!CTabWindow::_TabWindowThreadProc() + 0x237 bytes
kernel32.dll!@BaseThreadInitThunk@12() + 0xe bytes
ntdll.dll!__RtlUserThreadStart@8() + 0x23 bytes
Instructions as displayed in Visual Studio debugger:
30099B7F call 30188DD0
30099B84 push dword ptr [esi+6Ch]
30099B87 mov dword ptr [esi+7Ch],ebx
30099B8A call 3019CC9D
30099B8F push dword ptr [esi+74h]
30099B92 mov dword ptr [esi+6Ch],ebx
30099B95 call 3019CC9D
30099B9A pop ecx
30099B9B lea edi,[esi+98h]
30099BA1 pop ecx
30099BA2 mov ecx,dword ptr [edi]
30099BA4 cmp ecx,ebx
30099BA6 mov dword ptr [esi+74h],ebx
30099BA9 je 30099BB1
30099BAB mov eax,dword ptr [ecx]
30099BAD push 1
-> 30099BAF call dword ptr [eax] ; <- here!
30099BB1 mov dword ptr [edi],ebx
30099BB3 pop edi
30099BB4 mov dword ptr [esi+2Ch],ebx
30099BB7 mov ecx,esi
30099BB9 pop esi
30099BBA pop ebx
30099BBB jmp 301881C0 -
Hi all,
I wondered if someone can help. My pc recently updated to
Flash player 10 but it seems to have left registry keys referring
to flash9b.ocx which is causing a problem with my HP Solution
Center which is disabling my ability to print, scan and copy etc.
It also seems to be slowing my pc down. I have found a temporary
solution. I have to keep reinstalling the HP software which fixes
the problem for about 2 to 3 days and then the problem comes back
stating that flash9b.ocx cannot be found. Flash9b.ocx certainly
does not exist. I've tried uninstalling flash player with the
uninstall tool from adobe but that makes no difference. I've tried
to delete the flash player 9 registry keys but they keep coming
back after rebooting my pc. I have Windows XP professional. I've
also tried to unregister the flash9b.ocx file from the registry
which says it was successful but still remains in the registry. Am
I doing something wrong and how can I stop this error. I've also
contacted HP about this problem but there advice seems to be to
reinstall the HP software which I am doing but the problem only
goes away temporarily.
Thanks,
ChrisKaren;
I am using XP and I have uninstalled and the flash player and
am still receiving the message that Flash9b.oxc is missing and my
computer keeps crashing. I have now removed all Adobe products from
the computer to see if this fixes the problem.
Even after uninstalling all Adobe products. I still have
FlashUtil9.exe that I cannot delete. Something is WRONG with this
picture. -
HP Solution Center error "flash9b.ocx failed to register"
I have a similar Flash9b.ocx faied to register problem that I have been trying to solve for several weeks.It started after I upgraded to the latest Flash Player 10.3.183.7 via the official Adobe website. After this upgrade on start up I got the following HP Solution Centre (printer software) error message:
C:\Windows:\system32\Macromed\Flash\Flash9b.ocx failed to register. HRESULT-2147220473. Contact your support personnel.
Further investigation confirmed that Flash Player had stopped working and where the image should be there was a blank black box. I tried reinstalling the latest version of Flash Player again but it made no difference. I was prompted to insert the original Solution Centre disk to solve the problem and although I tried this, it had no effect. I uninstalled Solution Centre including manually deleting any HP files that had been left behind and did a complete reinstall of the latest version including relevant patches from the HP website. This appears to have solved the problem as far as the Solution Centre error messages are concerned. However, on further investigation I found the Flash9b.ocx file mentioned above no longer exists but Flash Player still isn’t working.
I am running Vista (32bit) with all the current upgrades and Internet Explorer version 9.0.8112.16421 update version 9.0.2 (KB2559049)
Thanks for your helpAfter more than two weeks of trying, I finally found a solution to my HP Solution Centre Flash Player 10 conflict. Below is what worked for me and if you have a similar problem I hope this posting is of some use. uninstall Solution Centre & reinstall the latest version plus all the relevant patches from the HP website. Reset browser settings which in my case was IE 9 (Internet Options, Advanced tab, Reset) followed by a restart. Then uninstall Flash Player (Control Panel, Programs & Features, Uninstall) followed by another restart. Finally go to Adobe website and download the latest version of Flash Player.
Hope this helps -
Windows Explorer keeps crashing under Win 7 with RH7 and Source Control installed
This is an "informational" thread in case someone experiences the same problems. We installed RH7 on Windows 7 32-bit and accidentally, Robo Source Control was installed, too, although we do not use it. The latter loads three extensions into the shell that caused the Windows Explorer to crash on a regular basis ("Windows Explorer has stopped working"). After deinstallation of Robo Source, the problem seems to be resolved.
I would like to tell you that this problem is an issue with RH8, as well.
-
I have built a new RDS farm on Windows Server 2012 R2 with two Session Hosts and a combined Connect Broker/Web Access server. I had the farm up and running with User Profile Disks and all seemed OK. However, as soon as I installed the App-V 5.0 SP2 RDS
client on the session hosts, the explorer.exe process started crashing for any user logging in via the Web Access site. The process crashes and restarts every five to ten seconds. It's the same for administrators. If they log in via Web Access explorer.exe
crashes, but if they RDP directly to one of the session hosts explorer.exe is fine. If I reboot the session hosts, then the first user to log in via Web Access has a stable desktop session (and appears to have a new profile as well). However, if that user
logs out and back in again, explorer.exe starts crashing again. The only applications I have packaged at the moment are Office 2013 and Firefox.
I tried disabling User Profile Disks, but this caused a whole bunch of other problems and I eventually lost the ability to log in at all via Web Access (errors about the user profile service). As this is a small pre-production environment I completed scrapped
all of the servers and rebuilt from scratch. Again, everything appeared fine until I installed the App-V client, then explorer.exe started crashing repeatedly for all users.
Has anyone come across this issue before? I have tried installing the App-V 5.0 SP2 Hotfix Package 2, but this didn't help. I have read in a few forums that App-V doesn't work very well with User Profile Desks, but I have not heard of this particular issue.
Similarly, SP2 seems to have a lot of problems, so I am going to try removing App-V RDp Client SP2 and installing SP1. I ahev also deleted User Profile Disks for the test users to recreate their profiles, but this didn't help either.
Any other suggestions welcome!I forgot to include the application event log entry for explorer.exe crashing:
Faulting application name: explorer.exe, version: 6.3.9600.17039, time stamp: 0x53156588
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532954fb
Exception code: 0xc06d007e
Fault offset: 0x0000000000005bf8
Faulting process id: 0xae8
Faulting application start time: 0x01cfab3a273787fd
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 69210d77-172d-11e4-80c6-0050560102d1
Faulting package full name: -
Ejecting iphone causes Windows Explorer to crash
Hi Guys
After I've synced my iphone in itunes when I eject or remove the iphone from the dock Windows Explorer always "crashes", well it restarts and windows says there has been a problem.
I've got the latest updates for both iphone and itunes. i had the same problem with vista as well (I know I know!).
Any ideas about how to prevent it? Its not terminal just a bit of a pain.
Thanks in advanceI don't think that this is an iPhone issue. My wife uses Vista and a 3GS and doesn't have the same problem so my guess is that it's a PC config issue.
Have you tried posting on a PC forum? -
File Explorer (explorer.exe) Crashes in Windows 8.1 at shutdown
Hi,
Iv been running a custom built PC with Windows 8.1 (Win7 upgrade to Win8 then 8.1) Now since a couple of weeks after Win8.1, which was running perfectly fine up until last month when I Started to get these Explorer.exe crashes, Im quite knowledge able
with PC so iv done various things such as System Restore (as far back a could) and also followed all the guides on using the Registry editor to disable the Shell Extensions, in addition iv also used Registry Recycler but all to no avail. I then saw this support.microsoft.com/kb/2929203
and decided to use the charms bar to shut down but it still made no difference at all.
I don't really want to preform a refresh because i have so many Desktop Programs installed and i have only had this issue since around Mid way through last month, each time on shut down the instructions (referenced memory) are different but all structured
like: "The instruction at 0x referenced memory at 0x. The memory could not be read. Please if you could help me find a solution to solve this problem with
out preforming a refresh, I know this could be a a program but event viewer tells me nothing so I would greatly appreciate any help.
My System Specs are as follows:
MB: Asus Sabertooth FX R2
CPU: FX6300
GPU: GTX660
RAM: 8GB DDR3 1600
OS: Windows 8.1 Pro 64bit With Latest Updates
If you require any other info just ask :-)Another Update after changing some options in Event Viewer I get this two logs from each crash at shutdown:
The process C:\WINDOWS\Explorer.EXE (DESKTOP) has initiated the power off of computer DESKTOP on behalf of user Desktop\Calum for the following reason: Other (Unplanned)
Reason Code: 0x0
Shut-down Type: power off
Comment:
Followed by:
Application pop-up: explorer.exe - Application Error : The instruction at 0xffffffff referenced memory at 0xffffffff. The memory could not be written.
Click on OK to terminate the program
EDIT: I also got the time of the first reported error: 02/02/2014 04:50:26 -
Right-click printing causes Explorer to crash?!
We regularly print contact sheets by selecting a group of images, right-clicking and using the print wizard, but recently this has been causing Windows Explorer to crash. As many people use the laptop in question I can't be sure what recent updates have
occurred that might have caused this.
The error message was as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Name: igdumd64.dll
Fault Module Version: 8.15.10.2639
Fault Module Timestamp: 4f29a5e5
Exception Code: c0000005
Exception Offset: 000000000030e0b6
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 2cb3
Additional Information 2: 2cb33ab34750f572f12cbb253b809871
Additional Information 3: f019
Additional Information 4: f0199394a0f8932c6d2ba19d00fe529d
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
The log message here told this is caused by igdumd64.dll , which is a component of the Intel graphics driver:
Faulting module name: igdumd64.dll, version: 8.15.10.2639.
Please take a look at the PC's official Website for updated drivers.
A similar thread for reference:
Explorer crashes when right-click
printing selected images as contact sheet
Hope this may help
Best regards
Michael Shao
TechNet Community Support -
Starting Firefox in Private mode from the pinned icon in taskbar (right click, choose "New Private Window") causes Windows Explorer to crash almost everytime, but not always. Very odd.
Didn´t happen with previous versions of Firefox.
Firefox 22.0, Win 7 Ultimate with all updates applied.Hello Paul,
That's a very odd behavior indeed. All I can think of is that an add-on is confused and makes Firefox crash. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Hi all,
I just bought my laptop a few weeks ago. Initially explorer only crashed (with the ntdll.dll error) when I had a lot of folders open, or when I was transferring stuff. But now I cannot open any folders at all without it crashing with the verifier.dll error.
This doesn't happen in safe mode.
Log Name: Application
Source: Application Error
Date: 09-02-2014 12:39:43 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WenShi
Description:
Faulting application name: explorer.exe, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: verifier.dll, version: 6.3.9600.16384, time stamp: 0x5215f8f7
Exception code: 0x80000003
Fault offset: 0x000000000000abd4
Faulting process id: 0x17fc
Faulting application start time: 0x01cf24d328661f76
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\verifier.dll
Report Id: 7729c240-90c6-11e3-8267-ecf4bb7b6c5d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-08T13:39:43.000000000Z" />
<EventRecordID>4891</EventRecordID>
<Channel>Application</Channel>
<Computer>WenShi</Computer>
<Security />
</System>
<EventData>
<Data>explorer.exe</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>verifier.dll</Data>
<Data>6.3.9600.16384</Data>
<Data>5215f8f7</Data>
<Data>80000003</Data>
<Data>000000000000abd4</Data>
<Data>17fc</Data>
<Data>01cf24d328661f76</Data>
<Data>C:\Windows\explorer.exe</Data>
<Data>C:\Windows\system32\verifier.dll</Data>
<Data>7729c240-90c6-11e3-8267-ecf4bb7b6c5d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
This is the event log for one of the errors. I have also uploaded two dump files after explorer crashed onto my skydrive:
https://skydrive.live.com/?cid=05A8CC170A7688F5&id=5A8CC170A7688F5!105
Can anyone please help me? I have found many similar threads but I'm not sure which program is causing the crashes for me. Thanks very much!Hi again,
Sigh. Explorer crashed on me again. I was using iTunes when this happened (not sure if relevant), I wasn't transferring files, and had 4 explorer folders open.
Would you please download explorer.exe.3432 from my skydrive and analyse it for me? Thank you so much for your help.
Here's the event log for my most recent crash: mscordacwks.dll error?
Log Name: Application
Source: Application Error
Date: 10-02-2014 10:38:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: WenShi
Description:
Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8
Faulting module name: mscordacwks.dll, version: 4.0.30319.34003, time stamp: 0x522ec01b
Exception code: 0xc0000005
Fault offset: 0x000000000001e733
Faulting process id: 0xd68
Faulting application start time: 0x01cf264dda16c79f
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscordacwks.dll
Report Id: e1816640-9247-11e3-826b-ecf4bb7b6c5d
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-10T11:38:38.000000000Z" />
<EventRecordID>5410</EventRecordID>
<Channel>Application</Channel>
<Computer>WenShi</Computer>
<Security />
</System>
<EventData>
<Data>Explorer.EXE</Data>
<Data>6.3.9600.16441</Data>
<Data>5265dec8</Data>
<Data>mscordacwks.dll</Data>
<Data>4.0.30319.34003</Data>
<Data>522ec01b</Data>
<Data>c0000005</Data>
<Data>000000000001e733</Data>
<Data>d68</Data>
<Data>01cf264dda16c79f</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscordacwks.dll</Data>
<Data>e1816640-9247-11e3-826b-ecf4bb7b6c5d</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
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