FlashHelp deployed in RH7 displays 404 page error instead of topic

I upgraded some help projects from RHX5 to RH7.
In MAC (OS 10.5.x) Safari (3.2.1), when the application calls the FlashHelp authored in RH7, the Help opens, but the Help topic does not display. Instead, a 404 Page not found error is displayed. If you click a topic in the TOC the HTML content is displayed - so the Help does work after you select a topic.
From the same application, if you call a Help project that was not upgraded to RH7 (but was still authored in RHX5) the topic content opens as expected (you do not get the 404 Page error).
Has anyone else experienced this problem?

JulieCarr wrote:
The only resolutions I found so far are:
- replace RH js call to direct call to topic URL
- switch to WebHelp
When I submitted this issue to Adobe support I received a call stating that they do not support JS application calls to Help systems generated in RH. If you can open the topic (that is an individual html topic file) independently using the browser, apparently they consider that generation successul and the browser to be supported.
Just musing over the reply here. It's odd that they would say that, giiven the fact the WebHelp API *IS* a JavaScript application call, is it not?
<bangs head against wall>
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Similar Messages

How to display Image as Error instead of Error Message from Resource Bundle

hi,
I want to display images as error instead of error message from Application Properties in struts1.1
Ex:
I want to prompt a user to type password length min. of 6 char. If failed, need to show simple image as error rather
"Length should be min. 6".
reagrds
parthiban.

BalusC wrote:
RahulSharna wrote:
in the respective resource bundle modify the value by something was below
error.password.length=<img src="/images/password-Length.gif" alt="Password Length Issue" align="center"/>
OK, it apparently allows HTML in error messages.Yes struts allows it :)

Every time I try to access the ASPX pages, the browser doesn't display the pages. Instead, a popup box asks if I want to open or save

every time I try to access the ASPX pages, the browser doesn't display the pages. Instead, a popup box asks if I want to open or save

What site is doing this? 99% of the time it is a problem with the headers sent from the web server.

Display web page error

I have deleted DMProxy under library coreservice which I believe to be a mackeeper virus and notice that the safari webpage display has some errors, image won't display. Please help solve this problem

I have deleted DMProxy under library coreservice which I believe to be a mackeeper virus and notice that the safari webpage display has some errors, image won't display. Please help solve this problem

My firefox has suddenly stopped displaying web pages only instead the full HTLM

My Foxfire 3.6.13 stopped displaying webpages in full HTML and now only displaying them in text. Like for instance, my homepage is set for www.earthlink.com, but instead displaying as a full HTML, Firefox displays as TEXT page. I don't doing anything my Firefox settings to change this; so what do I do to get it back?

The screenshot didn't attach.
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]

Safari & TypePad = 404 Page Not Found Error

I need someone to check this out - not sure if it is my system or Safari itself but every time I try to leave a comment that relies on TypePad I get a 404 page error.
Using the latest release of Safari with all extensions turned off, try this:
http://www.towleroad.com/2014/12/owl.html
I don't have this problem using latest Firefox, Sea Monkey or Chrome.

So I went elsewhere (MacNN forums) and the answer was revealed. As noted before, these Apple forums are pretty useless. Here's what you need to do to correct the problem:
You can manually disengage anything plugged in to Safari and that's where your problem is.
Mouse up to the "Go" top menu selection, and hold down the Option/Alt key. Magically, the Library folder will appear, which you'll need to click on, and go in to. The file path should be something along the lines of /Users/YOURNAME/Library.
Inside this are folders that you'll need to adjust. Go to Application Support is one of them look for Trovi or Conduit. These files will hijack your browser, block features or cause other havoc.
Once you've located files associated with the program, Command/Delete them.
No go back in the Library and look for the Internet Plug-ins plist. Delete it.
Close these folders up and restart your machine. Safari should now work as it was programmed to work.
(and it did for me).

Ent 9 - Can't run mgmt console - admin.cwr gives Error 404: page not found

Post Author: Alan Weiner
CA Forum: Deployment
We just did a fresh install of Crystal Enterprise 9. When we try to run the Management console, we get an "Error 404: page not found"
http://wdcwfc80/crystal/enterprise9/admin/en/admin.cwr
Error 404: The page cannot be found

Post Author: Alan Weiner
CA Forum: Deployment
From the server (although, it uses a browser to connect)
colin mackenzie:
Hi Alan Weiner.
Do you get this message when you run this from the server? or just the workstation / client browser?

Error 404 : page not found

hi all
i try to make like this demo:
http://download.oracle.com/otn_hosted_doc/jdeveloper/11/demos/overview/JDeveloperOverview.html
i do very thing like it except the change in JavaServiceFacade becaus I don't add any query, only I want insert some data in a table
the problem :
when i ry to run my faces the browser display ERROR 404 Page Can't Found
Any body can help me

Hi!
Try selecting some JSPX page in navigator and then click Run (or right click and then select Run). If you edited that facade bean it is big chance that you started Model project instead View.

Every once in a while my Firefox just jumps to Yahoo! and displays Yahoo! 404 - Page Not Found handler

When I type in a URL in the address bar, for example http://www.LinkedIn.com sometimes I am forced to Yahoo!.com and an error is displayed:
Yahoo! 404 Page not found
Sorry, the page you were looking for could not be found
Showing related results for: http://websearch.ask.com/redirect?client=ff&src=kw&tb=FW...

Under "Tools" on your Firefox browser, select Add-Ons. On the Add-Ons page, select the Extensions tab. Scroll through the list until you find the Yahoo toolbar add-on. Disable, and then remove the add-on. I've had no problems since I did this earlier this evening. Easy fix!

CTRL-E Loads ICE Toolbars and Standard Error 404 Page

I have a site registered with InContext. I have one editable region in index.php. When I click ctrl-e, ICE loads all toolbars, however instead of loading my index.php file, it displays the default standard Error 404 page within the ICE framework.
What information do I need to supply so that someone can help.
Thanks
Loyce

Okay. I use 1and1 as my hosting provider and it seems they use sedo domain parking as a revenue stream. So when a HTTP HEAD request is recieved it returns 200 OK even for pages that do not exist and then redirects to an ERROR 404 which contains advertisements. I don't really like this, but you can turn it off and see a standard, generic error page or use custom error pages, however this does not change how the server handles pages that do not exist.
Your solution to go to the InContext Editing Administration Panel and simply "Save" the site settings for this site. Will not work for me because when
ICE automatically checks if it can use HEAD requests on my server it finds that it can and never falls back to the alternate method of FTP.
If I had the option to force the use of FTP, all of my problems would vanish.
I have a request in with 1and1 to address this issue, however I see no reason for them to comply.
I can manually copy my index.php file to index_draft.php and everything will work again until the draft is published or deleted. For now, I plan to edit the ice.js file to check if the file exists and if not, copy the original.php to original_draft.php so that i can bypass this issue for now.
Is there a way to force the HTTP HEAD request to fail on my server?
Anyway, that is where I am so far on this..
Mr Popa, do you have any other thoughts on this so far?
Thanks for your time.

How can I display XSLT transformer errors on a web page ?

Hi,
I have some JSP pages that access DB, create an XML based on DB data and then transform it into HTML through an XSLT stylesheet. Developing the XSL code it's easy to make mistakes and generate errors on trasformation, but what I receive on the web page is only a "Could not compile stylesheet" TransformerConfigurationException, while the real cause of the error is displayed only on tomcat logs. This is the code for transformation:
static public void applyXSLT(Document docXML, InputStream isXSL, PrintWriter pw) throws TransformerException, Exception {
        // instantiate the TransformerFactory.
        TransformerFactory tFactory = TransformerFactory.newInstance();
        // creates an error listener
        XslErrorListener xel = new XslErrorListener();
        // sets the error listener for the factory
        tFactory.setErrorListener(xel);
        // generate the transformer
        Transformer transformer = tFactory.newTransformer(new SAXSource(new InputSource(isXSL)));
        // transforms the XML Source and sends the output to the HTTP response
        transformer.transform(new DOMSource(docXML), new StreamResult(pw));
}If an exception is thrown during the execution of this code, its error message is displayed on the web page.
This is the listener class:
public class XslErrorListener implements ErrorListener {
    public XslErrorListener() {
    public void warning(TransformerException ex) {
        // logs on error log
        System.err.println("\n\nWarning on XEL: " + ex.getMessage());
    public void error(TransformerException ex) throws TransformerException {
        // logs on error log
        System.err.println("\n\nError on XEL: " + ex.getMessage());
        // and throws it
        throw ex;
    public void fatalError(TransformerException ex) throws TransformerException {
        // logs on error log
        System.err.println("\n\nFatal Error on XEL: " + ex.getMessage());
        // and throws it
        throw ex;
}When I have an error in the XSL stylesheet (for examples a missing closing tag), I can find on tomcat logs the real cause of the error:
[Fatal Error] :59:10: The element type "table" must be terminated by the matching end-tag "</table>".
Error on XEL: The element type "table" must be terminated by the matching end-tag "</table>".but on my web page is reported just the TransformerConfigurationException message that is:
"Could not compile stylesheet".
How can I display the real cause of the error directly on the web page?
Thanks,
Andrea

This code is part of a bigger project that let developers edit XSL stylesheets through a file upload on the system and we can't impose the use of any tool for checking the xsl. So, I need to display the transformer error on the web page.I see. This code is part of an editorial/developmental tool for developers to create and edit XSL stylesheets.
As part of the editorial process, XSL errors during editing can be considered a normal condition. In other words, it is normal to expect that the developers will generate XSL errors as they are developing stylesheets.
In this light, handling the XSL transformation errors is a business requirement that you need to handle. Using the Java Exceptions mechanisms, e.g. try / catch are inappropriate to handle business requirements, in my opinion.
I suggest that you look at how you handle the occurence of XSL errors differently than what you currently have. You need to:
(1) capture the Transformation exception on the server;
(2) extract the message from the exception and put it into a message that can be easily understood by the user;
The current error message that you have going to the web browser is not useful.
And you should not have the Transformation exception sent to the web browser either.
What you are attempting to do with the exception is not appropriate.
Handle the Transformation exception on the Business tier and use it to create a useful message that is then sent to the Presentation tier. In other words, do not send Java exceptions to web browser.
/>

Print Problem - PDF is OK on Windows 7, but OK on Windows XP with "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

I have received a PDF which prints fine in Windows 7 but with Windows XP I get "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." and a blank piece of paper passes through the printer. I appreciate that Windows XP is no longer supported but I would like to think that the solution to this problem is not too difficult!
I have tried Acrobat 9, 10 and 11.
Any advice (apart from use Windows 7! ) would be most welcome.
Many thanks.

If you use the same Adobe Reader versions with the same PDF on Windows 7 and XP, then I would expect the outcome to be the same.
Is this a local or online PDF?
If local, is the file really exactly the same?
If online, in what browser?

Have published iweb site for five years with no problems and just opened a new site and get - 404: Page not found This error is generated when there was no web page with the name you specified at the web site.-is the problem with iweb or with hosting? T

I am sorry if thie is republished-My first time doing this and I am not sure what goes where and where to hear feedback.
Have published iweb site for five years with no problems and just opened a new site and get -
404: Page not found
This error is generated when there was no web page with the name you specified at the web site.-
Troubleshooting suggestions:
Ensure the page you are linking to exists in the correct folder.
Check your file name for case sensitivity . Index.htm is not the same as index.htm!
Temporarily disable any rewrite rules by renaming your .htaccess file if it exists
is the problem with
iweb or with hosting?
One Apple tech started to fix Iweb and had to end session and the next said problem with hosting at Network Solutions as it published
to local folder. NWS has checked sttting a few times-
Any help would be extremely appreciated as trying to fix this for about five weeks
Thanks VG
<Email Edited by Host>

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it. (Even though I've now noticed you mis-spelled it! - anyway, never post your address in a forum.)
You have a site here: http://virginiagordon.com/www.virginiagordon.com/WELCOME.html
If that's not the page you are having trouble with, what is that page's URL?

Error in Acrobat 8: An error exists on this page. Acrobat may not display the page correctly...?

Hi,
We perform the e-signing on any PDF using our custom e-signature plug-in. Once that's done, when we try re-opening the PDF in Acrobat version 8.0.0.0, we get the following error:-
"An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem"
Please note that this error occurs intermittently and is NOT observed in Acrobat 7 or 9. Also, when a plain PDF is opened (i.e. a PDF without any signature on it) then there is NO error.
Could you let me know what could be the issue here? I read it in Acrobat 8.1.3 release notes that such an error was a known bug in version 8.0.0.0 (http://kb2.adobe.com/cps/407/kb407016.html), but I am not sure of its cause.
Let me know your comments/suggestions.
Thanks!

I am getting the same error even in Acrobat version 8.1.3.
Additionally, I noticed that if we click on menu ‘Advanced->Sign&Certify->Preview Document’, then we get a notification as “This document is not PDF/SigQ compliant and may display inconsistently”. On clicking ‘View report’ on that notification, the below dialog pops up. It has errors listed as:-
Code 4000 : Unrecognized PDF content. The document contains PDF content or custom content not supported by the current version of Acrobat.
Code 4002: PDF content contains erros.
However, if we sign the PDF using default adobe signature functionality and reopen that PDF, the error does NOT come and the notification also says ‘This document is PDF/SigQ compliant’.
Can anybody please suggest what could be missing in the custom sign that we apply? Is it because of any of the missing fonts or any other resources?
Awaiting reply!
Regards.

Wwv_flow.accept, error 404 page not found

I am trying to install the OEHR Sample Objects for the Hosted Demo environment at apex.oracle.com site so I can do the Oracle Application Express 2 Day + Tutorial. I downloaded the zip file and got the .sql file extracted ok. The import works ok for the application, but hangs when trying to load the Supporting Objects. It eventually gives me that nasty old error 404 page not found when on MS windows 2000 and IEexplorer 6 ( and a similar result in xp using IEexplorer 7).
I cannot do much in the tutorial without the samples.
Any ideas, anyone else gotten stuck here? Thanks

Dimitri,
Many thanks for the reply.
The problem appears to be intermittent and can happen on, quite literally, any link or button. Anything which causes either a page submit or link through to another page is a likely candidate. And this isn't just whilst running the app - it's within the app design part, too. It seems to be an issue (possibly) with page delivery.
My gut feeling is that it seems to happen more after the DB has been up for a while. However, this may just be a matter of perception as I've also had it happen within minutes of a DB restart.
I'll have a play around with apex.oracle.com, but my suspicion is that the Oracle site works fine (this would be a far more visible error if it happened on apex.oracle.com, too).
One thought is that it might be an EPG config issue - it'd be interesting to check the config of an Oracle-supplied Apex area, if that were possible. Another thought is that it could be the network, though (typically) everything else on the network appears to be running fine...
Many thanks,
David

FlashHelp deployed in RH7 displays 404 page error instead of topic

Similar Messages

Maybe you are looking for