Flashing Amber when trying to set up new Time Capsule
Tearing my hair out here! Have spent all evening trying to set up my new Time Capsule but keep getting to the point where I turn on Airport Utility and it says it can't find any AirPort wireless device! Flashing amber as well...... have reset/ unplugged/replugged / reconnected every cable variation I can think of! NOT a techie but have usually managed to attach other Apple devices no bother. HELP!!
The amber flashing can be anything. Trivial or major.. look up the error in the airport utility.
Another question - how do I check what is on TC i.e. what has been backed up?
Also I have to get a new HD fitted so am hoping that everything is saved ready for me to take computer into repair shop!
Check the TM display.. by default unless you excluded something, everything is backed up.
But I would strongly recommend you do a disk image as well.. you can do this via disk utility or use a tool like superduper which I think is still free download.
Restoring after a disk replacement is much harder than you think.
Please study Pondini FAQ so you actually understand what TM does and can do..
http://pondini.org/TM/Home.html
There is a lot of very helpful info although it is perhaps in need of another reorganise.
Similar Messages
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Hi trying to set up new Time Capsule, it says I need a newer version of Airport Utility, how do I get this?
You need to be running at least the Lion (10.7.5) operating system or higher on your Mac, or using an iPhone or iPad with AirPort Utility installed on the device to set up the Time Capsule.
Check the System Requirements for the Time Capsule to confirm.
Setup and Administration
iPhone, iPad, or iPod touch with iOS 6 or later and AirPort Utility 1.3
Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3 or higher
http://www.apple.com/airport-time-capsule/specs/ -
I'm trying to set up my time capsule. I'm having trouble. Please help
Hi Angela,
Had (and having) the same issue from Windows 7 on my TimeCapsule (TC) ..... Not sure how to fix it but I have a workaround:
1) Make sure you are getting your internet connectivity from the TC instead of your ISP's modem (turn off wifi on the ISP's modem)
2) go to windows menu and type CMD on the search box, that should get you a black screen. Type IPCONFIG and note the numbers on the Gateway (mine is 192.168.1.1)
3) Open Airport utility and go to File > Configure other
4) Type the Gateway from step 2 and your TC password (if you didn't change it, it should be the serial number f your TC, found on the bottom sticker)
5) you should be able to see yout TC settings.
Hope it helps. I had a big headache when setting TC on my Windows laptop.... (but none on my Macbook) :-) Good luck! -
I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?
What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time. -
I am trying to get my new Time Capsule to be recognized on my Air Port Utility on an Imac.
I am trying to get my new Time Capsule to be recognized on my Air Port Utility on an Imac.
It has to flash rapidly .. not the normal flashing which is slow.
Are you holding in reset and actually feeling it switch on.. and keep holding it until the LED goes crazy and flashes really fast.
If that is not working your TC is faulty.. I suggest you take it to Apple for testing. -
Time Machine stalls when trying to back up to Time Capsule or an external hard drive.
TIme Machine stalls when trying to back up to Time Capsule or an external hard drive. Time Machine shows a message such as "Backing up 4MB of 9.00GB" but nothing happens for hours.
Are you really running 10.6.4 OS?
What model TC and what firmware?
Wireless or wired?
How is the TC setup?
If TM can work to neither a TC or external hard disk it is more likely the computer is faulty hard disk..
Do a verify of the disk.
See A5 here.
http://pondini.org/TM/Troubleshooting.html -
Help with trying to set up my time capsule to my friends DSL modem, so that I can get wireless while staying at his place.
Set up your Wi-Fi network with your iPad, iPhone, iPad touch, or Mac.
http://www.apple.com/airportexpress/features/easy-setup.html -
I get an error message when trying to install my Airport Time Capsule
I have Bell Fibe and I connected the Airport Time Capsule to my router. My Mac was able to recognize that I had an Airport device connected and during the process of installing it for the first time I kept on getting errors.. I don't know why? I also shut off my Anti-Virus in the event that it was blocking it somehow but that did not work. I also installed the Airport via enthernet cable directly to my MAC to see if I could install in without the wireless feature and same thing. No luck. What am I missing? Any information would be greatly appreciated. thanks
Is this a new Time Capsule, or a previous model?
Have you verified that you have a good, working Ethernet cable to connect the Time Capsule to the Bell router?
The Ethernet cable must connect from a LAN <--> port on the Bell router to the WAN "O" port on the Time Capsule
What operating system are you using on your Mac? If you are not sure, click the Apple icon in the upper left corner of the screen, then click About This Mac. Post back with the OS X Version number that you see there.
Anti-virus is not needed on a Mac. You should plan to keep the anti-virus program turned off if you intend to use the Time Capsule to back up your Mac using Time Machine. -
Mail does not respond when trying to set up new account
I'm trying to set up my brand new @me.com email account on my brand new Macbook Pro running Mountain Lion 10.8.1. I open Mail and it prompts me to write my name, email adress and password, which I do. Then, without fail, it says 'Searching for mail servers from the specified email address...' for a few seconds before freezing, with that message still displayed. I have to force quit Mail, which is said to be 'not responding'. Anyone know how to fix this?
Welcome to Apple Support Communities
Open System Preferences > iCloud and mark Mail -
Trying to set-up my time capsule. Airport utility unable to scan
Hello!
Would a kind soul please be genorous enough to alert me to what I may be doing wrong?
I am not technically savvy but aspire to be and when I can't seem to do the simplest of tasks it makes me what to nash my teeth and beat my forehead to a bloody pulp while repeating "stupid, stupid" ad nausem.
ANYWAY, work wirelessly and have my time capsule pulled in with green light glowing BUT when I try to configure time machine, Airport Utility comes back with the message that it was unable to find any Airport wireless devices. I rescan and rescan to no avail.
PLEASE any advice might just save me from slipping over the brink into insanity.
MANY THANKS!What OS are you running on the computer??
I recommend you connect the TC directly to a computer via ethernet.. No other connections and turn wireless off.. if Airport Utility cannot find the TC press the reset button for around 10-15sec until it begins flashing rapidly.. then try the setup again. Once you have the setup running properly using manual setup, go to the wireless settings and manually set everything.. wireless name.. no spaces, no special characters, give a different name to 5ghz so you can connect to either.. set 2.4ghz to one of the three available channels, 1, 6, 11 (unless you live outside USA where 12, 13 are also allowed). The rest overlap so don't bother. Set also manual channel for 5ghz. Make sure you set wpa2 personal security again with pure alphanumeric password, no spaces.
Then see if wireless will connect.. but do the first backup by ethernet anyway.
This doesn't apply if you only have MBA which doesn't have ethernet. -
ITunes locks up when trying to set up new iPod Touch
I just got a new computer that is 64-bit and runs on Windows 7...I downloaded iTunes today and set up an account and transfered purchased songs from my old iPod to my new computer. I plugged in my new 32g iPod touch and I am wanting to not register it. When I get to the screen that lets me name my iPod and check prefrences on what to sync I hit done and iTunes locks up. I have to go to task manager to shut it down. PLEASE HELP!!! I have had this iPod touch for a week and was waiting on new computer...got new computer but cant get iPod to work!!!
Yes, worth a try. It's probably worth doing a complete uninstall of all related programs too, prior to reinstalling iTunes. for instructions on that, see:
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923]
Note ... at the time of me making this reply, the instructions in there aren't quite complete for 64-bit systems. After step 14 of *Verify iTunes and related components are completely uninstalled,* I'd also include the following two steps:
(14-1/3) Open the Common Files folder.
(14-2/3) Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
(There's a Common Files folder where Apple stuff is stashed in the program files folder as well as the Program files (x86) folder.) -
Activation error when trying to set up face time
I can't activate my face time on iPad mini,it keeps on saying that there is an activation error.why is this as my email is working fine.thanks
1. Make sure software is up to date
2. Make sure FaceTime is enabled; Settings>FaceTime
3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On
4. Make sure Push Notification is enabled
5. Make sure phone number or email address is correct
6. Hold the Sleep and Home button down (together) until you see the Apple Logo -
Finder crashes when trying to access disk on time capsule
I have 2 MBAs (one for me and one for wife) and a TimeCapsule. I have data that I backed up on the TimeCapsule under the Data folder (mostly pictures) that would be nice to be accessible to both computers. On my MBA I can go into Finder and click on my TimeCapsule under the "shared" section and access all the data. On her MBA, we click on the same thing and the Finder window closes (and strangely the Trash icon flickers?).
I've tried unplugging my TC, resetting the permissions (everyone is read and write), resetting the password (which is set as the same for the base station, and wireless). What am I missing???OK! I actually got it to work in case anyone has this problem. I went into Finder then Go -> Connect to Server -> Browse -> TimeCapsule
Now I can click on it from the normal Finder window. Strange. -
I recently moved and now I'm trying to set up my Time Capsule as the primary base station or router with an existing network that has a Centurylink modem/router. The TC still has the settings for my old network. I also have backups on it. I have the data backed up to another HD so it's not an issue to return it to factory settings if doing so deletes the back ups. Do I need to restore it to the factory settings to set it up? Also, what settings would I select on the TC (and the Centurylink modem/router) in order for the TC to serve as the router, instead of the Centurylink router? I want to be able to use the TC to back up my Mac's, print wirelessly, and improve overall performance. I tried setting the TC up and ended with 2 different networks. Can anyone please help me with this?
The TC has to plug into the existing modem router by ethernet.. you cannot use wireless.
You have a choice of which is router.. only if Centurylink agree to bridge their modem router.. this has to be done by the ISP and often they do not allow it.
Is your broadband cable or adsl or fibre or ???
If it is cable and you are allowed to purchase your own cable modem pick a pure modem version with no router in it.. plug the TC into it by ethernet.
Setup the TC in DHCP and NAT mode.. (depending on broadband type).
You must reset the TC to factory to do the setup.. no files are lost at all.
Here is my current recommended setup.. with Yosemite life has become harder than ever.
Factory reset universal
Power off the TC.. ie pull the power cord or power off at the wall.. wait 10sec.. hold in the reset button.. be gentle.. power on again still holding in reset.. and keep holding it in for another 10sec. You may need some help as it is hard to both hold in reset and apply power. It will show success by rapidly blinking the front led. Release the reset.. and wait a couple of min for the TC to reset and come back with factory settings. If the front LED doesn’t blink rapidly you missed it and simply try again. The reset is fairly fragile in these.. press it so you feel it just click and no more.. I have seen people bend the lever or even break it. I use a toothpick as tool.
N.B. None of your files on the hard disk of the TC are deleted.. this simply clears out the router settings of the TC.
Setup the TC again.
ie Start from a factory reset. No files are lost on the hard disk doing this.
Then redo the setup from the computer with Yosemite.
1. Use very short names.. NOT APPLE RECOMMENDED names. No spaces and pure alphanumerics.
eg TCgen5 and TCwifi for basestation and wireless respectively.
Even better if the issue is more wireless use TC24ghz and TC5ghz with fixed channels as this also seems to help stop the nonsense. But this can be tried in the second round.
2. Use all passwords that also comply but can be a bit longer. ie 8-20 characters mixed case and numbers.. no non-alphanumerics.
3. Ensure the TC always takes the same IP address.. you will need to do this on the main router using dhcp reservation.. or a bit more complex setup using static IP in the TC. But this is important.. having IP drift all over the place when Yosemite cannot remember its own name for 5 min after a reboot makes for poor networking. If the TC is main router it will not be an issue.
4. Check your share name on the computer is not changing.. make sure it also complies with the above.. short no spaces and pure alphanumeric.. but this change will mess up your TM backup.. so be prepared to do a new full backup. Sorry.. keep this one for second round if you want to avoid a new backup.
5. Mount the TC disk in the computer manually.
In Finder, Go, Connect to server from the top menu,
Type in SMB://192.168.0.254 (or whatever the TC ip is which you have now made static. As a router by default it is 10.0.1.1 and I encourage people to stick with that unless you know what you are doing).
You can use name.. SMB://TCgen5.local where you replace TCgen5 with your TC name.. local is the default domain of the TC and doesn't change.
However names are not so easy as IP address.. nor as reliable. At least not in Yosemite they aren't. The domain can also be an issue if you are not plugged or wireless directly to the TC.
6. Make sure IPv6 is set to link-local only in the computer. For example wireless open the network preferences, wireless and advanced / TCP/IP.. and fix the IPv6. to link-local only.
There is a lot more jiggery pokery you can try but the above is a good start.. if you find it still unreliable.. don't be surprised.
You might need to do some more work on the laptop itself. eg Reset the PRAM.. has helped some people. Clean install of the OS is also helpful if you upgrade installed.
Tell us how you go.
Someone posted a solution.. See this thread.
Macbook can't find Time Capsule anymore
Start from the bottom and work up.. I have a list of good network practice changes but I have avoided Yosemites bug heaven.
This user has had success and a few others as well.
RáNdÓm GéÉzÁ
Here is why Yosemite has fundamental issues.
http://arstechnica.com/apple/2015/01/why-dns-in-os-x-10-10-is-broken-and-what-yo u-can-do-to-fix-it/ -
I did the back up as instructed... Installed a larger hard drive and followed the restore instructions... Now I get a white screen with a folder icon and blinking question mark. When trying to set startup with new drive I get a bless tool error... Help!!
If you have installed a new hard drive , you will need to have formatted it in Disk Utility correctly. This may explain your problem.
Boot into your 10.6 Install disk again at the top menubar > Utilities > select Disk utility and in there select your new hard drive, and select the tab Erase and choose to make the format as Mac OS Extended Journaled. When that is finished look in the main window to make sure that the partition map scheme says GUID Partition Table.
Now go to the Restore tab and reinstall from your backup.
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