Flashing Apple symbol and not much else

Just got a new 30G iPod and it doesn't work! It flashes the apple symbol constantly and is not recognized by any of my two computers. I've tried the 5Rs and nothing seems to work. Please help
iPod 6thG   Windows XP  

you did a reset? you PUSHED AND HELD the menu button and the middle button AT THE SAME TIME for 10 seconds? this may take a few trys.

Similar Messages

  • Ipod touch is flashing apple sign and not able to open.

    I clicked on an app and then screen locked up into a flashing apple and I am not able to fix it.  Does anyone know how to fix this problem. 
    thanks, Liz811

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod has only the apple symbol and does nothing else

    I have plugged it in and opened itunes. Nothing is there to sync. It will not power off.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • I-Pod touch only gives me the Apple symbol and will not respond to anything tried, including the "restore" method. Any clues? Thanks

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    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
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    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HT1430 hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    Hi blyther,
    Thanks for using Apple Support Communities.  If you're unable to receive texts, see this article for troubleshooting steps:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    - Ari

  • My ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do?

    my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(

    rosiefromballarat wrote:
    my ipod touch 8g 4th gen was stolen and jailbroken and when i got it back i tryed to unjailbreak it and update it but it wouldnt work so i deleted everything from cydia and now it turns on to the apple symbol and just flashes it on and off. wat do i do? HEEEELLLLP. please. my parents will go spastic at me if i tell them :'(
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  • We are experiencing a black screen with the Apple symbol and a flashing light.  We have tried to reset, unplugged without success

    We are experiencing a problem with our Apple TV, it shows a black screen with the Apple symbol and a flashing light.  We have tried to reset it by unplugging and pressing the main button on the devise.  Please help!

    Try a restore.
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  • My iPhone 4 flashing Apple Symbol followed by low battery sign.

    Hi All,
    My 2 years old iPhone 4 fell down in water.I have taken my phone to a local techi to dry water inside.They said they cleaned it well and there is no water inside but my phone is not reacting, they said it's dead
    I got my phone back, soon after that I realized that My iPhone is flashing Apple Symbol followed by low battery sign.I tried some stuff by browsing in the internet and finally got a screen with  iTunes and charger plug Symbols.Now iTunes is able to detect my devide sometimes and I am  trying to restore iPhone by downloading sofware from apple restore server and I could't complete the operation becasue of many errors I am facing (Ex:An error throwed very first time redirected to this link http://support.apple.com/kb/ts4451, other error is iPhone software can't be downloaded becasue there is a problem with your network but I am having working internet in this case).
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    Taking my iPhone to an authorized apple service center does really works in this case..????
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    Water and electronics do not mix. You have probably fried the circuit boards. Get a new phone.

  • Whenever i start my macbook pro the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it for hours.

    When i turn on my macbook a box appears telling me i need to restart my computer (in different languages) and in order to do so i have to press on the off button for a lil while. Even after doing this the same box appears and it never restarts correctly. This box appears every single time. I rarely turn my computer off. I just place it on sleep mode and restarts it only when i get prompted to. I brought it to genius and they couldnt figure out what the problem is so i was told it needed to be shipped to get fixed. I didnt have anything backed up. All i want saved are the pictures because i went to 2 events where i was the assigned photographer and i didnt get to save it to an external memory. Genius said that when shipped i cant give instructions like make sure to save the pictures and if they are unable to, call me if they should go on with the process. I was wishful thinking that to fix the problem they might not even have to touch the pictures memory part. I brought my MBP back home hoping it will miraculously starts and id be able to back it up but now all it does when i turn it on is the screen remains gray with the apple symbol and the circle timer below. The screen stays this way even if i leave it on for hours. Please help me fix this!!! cant i really specify to the technicians at apple  to please make sure not to erase the pictures? Is there no other way to turn on my mac? I only need it to work ones.

    There is no limit to the number of times you can re-install Office on the same computer.
    You can activate by telephone:
    The last paragraph is the relevant bit

  • Iphone stuck with apple symbol and wont start up

    i updated my iphone and when it finished and went to reboot it just stays stuck on the apple symbol it constantly reboots and will never connect to my laptop i dont know what to do if anyone can help please do

    Hi,
    Luca224 & Ingo2711. Thanks for bringing this topic. on 29th Nov. I faced the same problem on my iPhone 3GS 32GB Firmware 3.1.2, iPhone stuck with apple symbol and wont start up. I have tried with 10 Seconds Sleep/wake-up button + home button to reset. But didn't work. Did google about an hour with many blogs. Finally I made a call to 3 iPhone care and spent 30 minutes and explained whatever I have done; iPhone customer care asked me to go to nearby iPhone service center in Sydney. BUT BY LUCK CLICKED ON iTUNE AND GOT THE OPTION FOR ONLINE FORUM FOR APPLE iPHONE. Many many thanks to Ingo2711 who has given the solution link and also thanks to Luca224 , who raised the issue. I feel, this is a common problem with iPhones those who using iPhone 3GS 3.1.2...... but try the link http://support.apple.com/kb/HT1808 and thanks to Luca224 & Ingo2711. PLEASE FOLLOW THE INSTRUCTION CAREFULY:
    1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
    2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off. _+(in my case - red slider didn't appear, but i pressed the Sleep/Wake button until the iPhone went off, finally it was just off... i was frustrated... tried 3 times with more patience )+_
    4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on. +_( Do exactly as it says)_+
    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. +_(True ... for me it happened 3 times)_+
    5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo. +_( I was nearly frustrated at my 3rd attempet; my thumb was hurting as I was holding the home button for few minutes..... but finally it worked yahooooooooooooooooo...... suddenly changed my decision.... about going to 3/Apple service center)_+
    6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
    Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document HT1414, "Updating and Restoring iPhone Software."
    If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
    Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).
    **** ( BACKUP FROM YOUR iTUNES : MAC/PC; AS I GOT MY 95% DATA FROM THERE.... GOOD LUCK)******* IF IT WORKS PLEASE POST YOUR EXPERIENCE....*
    THANKS

  • HT1414 iPad with slowly flashing apple symbol completely unresponsive

         My iPad will not restart, restore or recover according to any of the standard methods. My Mac computer does not recognise it is there when connected by cable to iTunes.  If iPad switched off and connected with home button held down it simply goes back to the same state - black screen with Apple logo flashing on and off every 2 seconds.  This just happened out of the blue while playing sudoku on an app I have used for ages - never had any problems with my iPad before.

    Thank you for your reply which was exactly in line with my expectations.  I had already decided that if no one replied quickly it would mean there was no easy fix, so yesterday I took my iPad to the Apple store in Exeter (UK).  Although it is quite some distance, I was delighted with the service I got from the Genius bar.  The genius did a diagnosis and attempted a firmware reset which still did not have any effect on the gently flashing Apple icon, then declared that it was a permanent failure. He told me my rights under UK law and since my iPad was just under 2 years old, bought by me from an Apple store and not mistreated, Apple would replace it free.  He also helped set the replacement up and answered quite a few other questions while I was there. This is the reason why I bought Apple in the first place and why my next purchase will also be an Apple product.
    I continue to be a happy customer and hope that Apple never falters in keeping up such legendary high standards.

  • While updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

    while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?

    - What was the error message?
    - Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod.  If the iPod shows in iTunes then you can try again.  However, You should try to resolve the error message first.
    - If iTunes does not see the iPod try reetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes.

  • IPod touch frozen on screen showing apple symbol and usb cable.

    Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    Thank you for your reply.
    I don't think it's paired with another device, as the Apple TV (3rd Gen) is the only device I have from Apple, that uses this remote (unless my iPhone or iPod can pair with it) ..or maybe the remote pairs with other than Apple products ? (Can it) ?
    I have tried to press the menu and right - left - up- down - middle - play/pause simultaneously without anything happening.
    All I'm left with now, is a brick with a flash on it.
    I never connected it to my laptop before it broke down (as it only was 2-3 days old) can that be a problem for resetting it ?

  • HT5706 Help!!  First of all I am a senior and have no idea what I am doing.  Turned on the Apple TV and it said downloading the latest update.  It show the apple symbol and below a empty download line.  Nothing seems to be happening.  Is it downloading?

    Help!!  First of all I am a senior and have no idea what I am doing.  Turned on the Apple tv and it said downloading the lastest -cannot remember the rest.
    There was a Apple symbol and a dowmload space under it.  Nothing is happening.  It has been about 25 minutes.  What do I do??

    It probably did not turn itself off. It most likely went into "sleep".
    Did you try to restart the Apple TV? That is what solved the problem for me.
    Go to the main AppleTV menu - you might have to press the Menu button a couple of times to get there - select Settings, then Select General, scroll down to Restart and select that.
    As long as you don't have a "Do not unplug" message on your screen, unplugging the power cable, waiting a minute, then plugging it back in should accomplish the same thing. I always prefer using the menu method over unplugging.
    If that doesn't work, I fear you might have to contact Apple. They will likely tell you to restore your AppleTV to factory settings. That will be a pain in the neck since they will need to walk you through it. They might do that for you at an Apple store. I'm a senior citizen too, and it's easy for me to look helpless - even though I've worked in computers and networking for a very long time.
    Sorry I can't offer any better advice.

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