Flashing black screen hp pavilion dm4

For a few weeks/months (since mid august) now my laptop (hp pavilion dm4-2070us) has been flashing a black screen every so often, sometimes repeatedly within a few minute time span or there could be hours at a time that it does not flash. Also, only parts of the screen flashes black not the whole thing. I have taken it to the store I bought it from and another store and they said it could need a new screen, but I am not sure if this is a hardware problem. The laptop has no water damage and no other external damage. I do not know if this is a sign of a crashing computer.
Thank you for your help!

A flashing screen is usually a hardware problem, along the lines of a damaged ribbon cable. However, there are a few things you can try to resolve the issue. Try the steps in this document and let me know if any of those help.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

Similar Messages

  • CS4: Flashing black screens between clips after exporting

    I'm having some trouble with a particular project when exporting video, and I can't seem to track down the cause. The primary problem is flashing black screens between clips, with the additional problem of occasionally having a clip that I fade to be completely black (ie, the first clip just fades to black instead of fading to the second clip).
    I say "occasionally" because the problem seems to migrate depending on what I do to try to fix it. I've noticed that if I shift the clips .1 seconds one way or another where there is a black screen, it will sometimes fix the problem, but when I fix one of them the exact same problem will pop up in another place where it didn't exist before. I can also export a few seconds of video where the problem occurs independently of the rest of the project and the issue won't occur, but will then reoccur in the same place if I export the project as a whole. All of the video is from the same source and is in the same format (.MOV from a Canon 7D). I've edited plenty of other stuff from the same source on the same computer, and the only other time I've seen this problem it's been fixed by just shifting the clips a little bit in the timeline as mentioned above. If anyone can suggest ANYTHING I can try to troubleshoot this problem I'd really appreciate it, because right now this is driving me up the wall.

    I've been exporting to h.264 exclusively so far. Below is a screenshot of where one of the offending screens appears between the two clips on the timeline (the yellow in the bar up top is there because I had stepped that clip back .1 seconds like I mentioned earlier and not re-renered the sequence). I've also verified that this particular spot shows no black screen on the Program Monitor - it's a completely smooth jump from one cut to another. Please let me know if you see anything that might be causing this!

  • Black Screen HP Pavilion g7

    I have a HP Pavilion G7 running Windows 8 and when i turn it on  the HP logo display the dots go around in the circle. After few minutes if flash a blue screen quickly and than say "Preparing  Automatic Repair" and goes to a black screen and nothing happen. Try several times to hardreboot (removing power supply and battery, hold the power button and than reconnect), hold F10 for the BIOS screen. But when i holg down F11 for system recovery...it just be a black screen........Please help

    Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hard drive.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Re-occuring Black Screen - HP Pavilion a6700F desktop

    We have an HP Pavilion a6700F desktop Vista that started getting a black screen - from what we can tell, it started when the Nvidia driver auto updated.  We then upgraded to Windows 7 and ran the latest HP Updates, hoping that would fix the issue.  It has not.
    We've tried to remove the Nvidia driver, however, each time the system restarts, it auto-installs it.
    We've been reading recommendations about upgrades to video cards, power supplies, etc., however, thought we'd come to the main source for advice, before we attempt to swap anthing out on own.
    Your guidance/recommendations is greatly appreciated.

    Hey italianice, 
    I'm sorry you're running into this issue with the black screen. Is there any pattern to when the black screen appears? During videos? Games? High CPU usage? During other specific programs?
    It would be helpful to know which video driver and BIOS version you have currently. Here is a link for steps to find your current BIOS version. I'll keep an eye out for your reply

  • Flashing black screen when pasting?

    I have a student that when she pasted some image (jpg) and text elements from  from one indesign cs4 document to another the indesign window would flash black then part of what she was pasting would appear. Then it would flash black again and the rest would appear. It happened several times in a 50 min class period. Any idea what could be happening?

    Yeah all the computers are imaged the same at the beginning of the school year. I'll run some diagnostics over the weekend to see if I can better pinpoint the issue if its not InDesign specific.

  • Flashing Black Screen with White Apple Curse

    Hey everyone!
    I haven't updated my ipod in such a long time that I decided to do it over the weekend. I have way more songs than before and I've also added podcasts. However, after syncing everything, my video ipod (80GB) went into the black screen white apple phase. I can hear the hard drive go on and off and it goes on in an endless loop. I've managed to put my ipod in disk mode (for charging) because the regular reset did not help. I also uninstalled and installed iTunes. After this, I did the restore in iTunes and it seemed to work (for now) because there's really nothing in my ipod. It is when I start syncing that my ipod becomes my dilemma. After the sync completes, it goes back to the black screen white apple phase that I came to know as a curse. Will someone please tell me what's going on?
    Cheers!
    -x2uiw

    I know for sure lots of people have the same problem with iPod 5th generation.
    About me everything happened when I updated my iPod 160gb from 1.0.1 version to 1.0.2 version by the latest iTunes 7.5 version.
    Until now anyone has been able to help me.
    Personally I am looking forward a new update software.
    I guess it would be helpfull to repair any corrupt files.
    If anyone have a tip in this matter is very welcome.
    Message was edited by: ubx

  • Flashing Black Screen

    Several days ago, Windows XP updated, and my iPod was plugged in to charge. The update did not work as expected and my computer didn't work for several days. Afterward, I unplugged my iPod properly, disconnecting it first from iTunes and secondly from my computer, and later, I realized that there was something wrong with the screen. Most of the screen turns black except for the top part with the date and time. Other times, black bands flash across the screen. The sound still works, and there is no other problem with the iPod besides that, but it's concerning to me.
    I tried all five R's, and even restore didn't help. I'm worried that my computer caused some damage when it didn't respond to the updates properly, and I'm wondering if there's anything I can do besides find an Apple store and have it serviced, since I don't want to spend the extra money if necessary.
    Fifth generation, color, movie iPod   Windows XP Pro  

    Update your video card driver from the GPU maker's website (NOT Microsoft or a system builder).

  • Screen flashing/black screen for 1-2 seconds - 7850 power edition 2gb/OC

    I recently bought the MSI R7850 Power Edition 2GD5/OC. I have installed amd catalyst 12.10. I have no issues while playing games...the only game i have played since i bought the card is prototype 2 (all settings set to high). The problem is while browsing or when not playing my screen flashes (just once - screen becomes black) for about 1-2 seconds. This does not happen regularly, but quite a few times.. i have uninstalled and re-installed the same catalyst version twice (downloaded from different sources - one from msi and the other from amd). The problem still persists.
    Board: ASUS P8-H67-M PRO
    VGA:   MSI R7850 Power Edition 2GB DDR5/OC
    PSU:   Cooler Master GX550 550W (44a 12v rail)
    Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost) LGA 1155 95W
    MEM: Corsair 1333 8gb (2x4gb)
    HDD: Seagate 500 GB 7200 rpm
    Thanks.
    OS: Windows 7 64bit ultimate.

    I've experienced the same issue exactly as described, with the R7850 Twin Frozr OC Edition. However, I've also experienced a crash or 2 in which the screen goes black and the monitor goes to sleep. The computer doesn't wake up and I'm forced to do a hard reset. One such event was severe enough that I was unable to restore Windows 8 and had to do a full reinstall...!)
    Everything is clocked at factory default, passes Memtest 86+, Prime95 overnight run, even FurMark successfully...
    Board: ASUS P8Z77-M
    Bios:   American Megatrends Inc., v1708
    VGA:   MSI R7850 Twin Frozr III 2GD5/OC
    PSU:   Seasonic X-750 (+12V@62A)
    CPU:   Intel Core i5-3750K
    MEM:   Samsung DDR3 PC1600 8GB (2x4GB)
    HDD:   WD 500 GB 7200rpm
    COOLER: GPU: Stock. CPU: Xigmatek SD1283 Gaia w/Scythe 120mm Slipstream PWM
    Sound card: Creative SoundBlaster X-Fi XtremeGamer
    OC:     No overclocking, factory default.
    OS:     Windows 8 Pro, 64-bit
    When I tried to save the GPU-Z BIOS settings to a file, my computer crashed my computer (!)... Hopefully this is sufficient to indicate if I should follow the same steps or if this is a different issue / hardware issue / ???
    TechPowerUp GPU-Z 0.6.7
    Driver Version: atiumdag 9.2.0.0 (Catalyst 12.10) / Win8 64
    BIOS Version: 015.017.000.000.000861 (113-C4030400-100)
    edit:
    S/N: 602-V273-010B1210251006
    Also updated format of table above
    (Perhaps worth noting that the box didn't include any driver CD for some reason)
    Thanks for the help.
    -DH

  • Installing Adobe Flash, Black screen in Windows XP, I have tried both Chrome and Firefox, same result

    YOUR SYSTEM INFORMATION
    Your Flash Version
    Not installed
    Your browser name
    Firefox
    Your Operating System (OS)
    Windows (XP)
    I have tried the touble shooting and it says not installed. This is the window:

    Hi Erin,
    Please try using the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.
    Maria

  • Hp cap lock flashing black screen

    I have hp envy dv6 7229wm windows 8.     Cap lock blinking and wirless on/off orange light solid. things that i already did -Hard Reset unplug a/c and remove battery hold the power button for 30 sec-Hard Reset with removing cmos battery-replaced rams with places and tried new ram-cleaned fan out-applied thermo cream to cpu-and ofourse checked that my warraty status: EXPIRED i am a technician with 5 years experience in hardware and software repair. I never had this problem before.i had 4 customers called me last week about this problem and i told them it was above my head. 

    Hello cantfigureout, Thank you for providing your information, and welcome to the HP Forums! I hope you enjoy your experience! I have read your post on how your notebook computer's keyboard is displaying a blinking cap lock key and wireless light, and I would be happy to assist you in this matter! The blinking light on your Cap lock is indicating a specific hardware issue, which can be found out by following this document on Computer Does Not Start and the LEDs Blink or the Computer Beeps. Please re-post with the number of blinking lights the Cap Lock key produces, and I look forward to your reply! Best Regards

  • Hp pavilion dv7-1451nr caps and number flashing once. Black screen

    HP Pavilion dv7-1451nr: caps and number flashing once. Black screen. I took out top memory card then laptop booted.
    Shut off and booted about 5 times no problem. Shut off overnight. Now same problem reoccurred.
    Thanks for any advice, Stan

    Hi
    1 Blink normally indicates a Processor issue. for more info
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​dlc=en&docname=c01732674&lc=en&jumpid=reg_r1002_us​...
    Hope this helps.
    ***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
    ****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
    -VJ
    Although I am an HP Employee, I am speaking for myself and not for HP.

  • Bios update failore with black screen and 3 time flashing, my product name is (Pavilion g6-2162se) .

    Hi
    I have Hp Laptop, my product name is (Pavilion g6-2162se), I downloaded The drivers from the page, when I installed all drivers, the bios updatede to, but its failore, and now my computer not working means with black screen and 3 time flashing .
    please help

    Hi,
    Check if this helps:
    Restoring the BIOS
    If it is blinking 3 times it usually indicates memory issue..So you can try reseating the memory modules or try one memory at a time in each slot..
    Refer the links below:
    HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
    Removing and Replacing a Memory Module for HP Pavilion g6-2000, g6-2100, g6-2200 and g6-2300 Noteboo...
    Note:
    If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
    Although I am an HP employee, I am speaking for myself and not for HP.
    **Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

  • HP Pavilion DV6; Black Screen & Atikmpag.sys BSOD with external Monitor

    Hello Guys.
    I have HP Pavilion DV6 Core i7 with ATI Mobility Radeon HD 5650 Graphics Card. Two weeks ago, I started getting continous Atikmpag,sys BSODs. The operating system also started giving me warnings about the hardrive. After a few days, the BSODs got more frequent. Then one day, I was doing normal stuff on my PC and the Display Driver crashed. Instead of recovering, the PC froze. I forced restart my PC but it got worse. The display of my laptop went black. I connected the laptop to external monitor which detected the display. When I tried to load the windows, it started giving me the Atikmpag.sys BSOD on the start up. Now the operating system works fine in the Safe Mode but with nothing on the laptop's screen. The soultions I have tried so far are.
    -Reinstalled the windows thrice
    -Removed the drivers and installed the updated ones a bunch of times.
    -Rolled back the bios to an earlier version
    -Removed the hardrive and tried to load it from an operating system installed on external flash drive
    -Tried loading the PC with linux on external flash drive
    -Opened the laptop and cleaned it thoroughly
    -Removed all the components and plugged them one by one.
    -Removed the old Atikmpag.sys in system32 folder and expanded it with the latest ones.
    -Installed every thing fresh from HP website
    None of these tricks have given me any luck yet. The only way, I could use the operating system in normal mode, is to delete the atikmpag.sys file in safe mode and then log on back in normal mode. I also analysed the minidump file through window debugger and it says that atikmpag.sys is causing this crash with the TDR message. I did all these with an external monitor as the display of the laptop is black since that day.
    Below are the detailed specs of my laptop.
    OS Name: Microsoft Windows 7 (64 bit) Home Premium
    Version: 6.1.7601
    System Model: HP Pavilion Dv6 Notebook PC
    Processor: Intel Core i7 Q 721 @ 1.60 GHz
    Bios Version/Date: Hewlett- Packard F.29, 11/7/2011
    Installed Physical Memory (RAM): 6GB
    Graphics Card: ATI Mobility Radeon HD 5650 1 GB
    I have tried almost every solution available on these forums but still have not gotten any where. I am wondering how could the display, graphics card and hard drive stop working at the same time .
    I would really appreciate if someone colud help me through this problem.
    Thank you
    P.S. Kindly ignore my English mistakes as it is not my first language.

    Hi Goloono,
    Welcome to the HP Forums!
    I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    First I would like to reassure you your English was great, I had no problems understanding you.
    I grasp that you are getting a black screen with the  error message " Atikmpag.sys".
    Here is a link to Troubleshooting Error Messages on a Black Screen that may Occur During Startup or Boot.
    Have you run The HP Support Assistant to help with updates and resolving issues.
    Here is a link to a Microsoft Community Page with this exact issue. There are some suggestions that may help.
    Blue Screen error with atikmpag.sys in Windows 7 .
    Here is a link to the HP software and driver page. You will need to input your exact model of DV6 you have and follow the prompts.  This page will have the recommended drivers and it will list bios updates. if there are any applicable ones.
    HP Drivers & Downloads.
    How Do I Find My Model Number or Product Number?
    At one point you state you had a hard drive error, to rule that out I would run a diagnostics.  SMART Media Test Error Appears when Notebook is Started
    Please let me know if this has helped.
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Pavilion dv6-3227cl entertainment notebook powers on but only has a black screen

    An HP Pavilion DV6-3227cl Entertainment Notebook, that is approximately 2 years old and is running Windows 7 Home Premium, AMD Vision Premium, will power on but not boot up.  The fan runs and the "caps lock" light flashes once approximately every 4 seconds but all I get is a black screen with no cursor or error messages.  There are no beeps.  The power supply indicator illuminates (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed.  However, the two indicator lights (I'm not sure what they are for) next to the USB port nearest the power indicator light illuminate as follows:  the one on the left (as you are looking at the right side of the notebook) is white; the one on the right is orange.  Both are fully illuminated (not dimly as the power indicator light).  The power indicator light is not as bright as the other white indicator near the USB port.  The notebook has booted up and appeared to be running one time since having this problem started, but I have not been able to get it to boot up again.  I am told the battery is bad (it's my brother in law's notebook), but is it possible the problem is with the power source rather than the processor or motherboard?  I appreciate your comments/advice on this matter.  Thank you.
    This question was solved.
    View Solution.

    Hi fejevitzky,
    Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
    I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach. 
    HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
    http://www8.hp.com/us/en/store-finder/index.do
    Contact info:
    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
    Contact HP:
    http://www8.hp.com/us/en/contact-hp/contact.html
    HP SmartFirend Services: (I saw it with price of service)
    https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
    Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
    I work for HP.

  • Pavilion g6t wont boot after bios update now just black screen please help!

     I downloaded an update for the bios for my pavilion g6t-1d00 laptop running windows 7 64 bit. It started acting kind of funny but I didnt think anything of it til I tried to boot it up the next day and all I got was a black screen and a orange led light on the f12 button for the internet and the caps lock button after blinking afew times started the dredded two times every couple of seconds. I tried the windows key+B key power key, no luck. I cant access anything because I have no monitor and I'm at my wits end. I refuse to wipe my hard drive and start over even if I could! I cant access hp tools or manager or anything, please someone has to have a solution!

    @Fuschia4me,
    1.       You will have to use another computer
    2.       Access the HP.com site with the BIOS updates available here is the link
    3.       You want to select the F.36 BIOS version
    4.       When you click on the update then click download and it will ask you to save or run, you want to save to a flash drive
    5.        Once done insert the flash drive into your laptop
    6.       Turn the computer on and press the windows and B key like before
    If the process doesn’t work the first time I would try at least 2 more times.
    Please respond back at your earliest convenience.
    Thanks
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

Maybe you are looking for