Flashing blue and green screen

Hi, I upgraded to Quicktime Pro 7 and now no videos, wether .mov, .avi or anything show up in the player. I get sound fine...the visual is just a flashing green and blue screen. Also, this is a product I purchased, and now I am told I can't get support from an apple technician. What kinda support is that?! I can't talk to anyone who will help me troubleshoot?
Thanks to anyone out there that can help me.

Quicktime Control Panel / Advanced tab
under Video switch to "Safe mode". Quit QuickTime and any open browser and try the file again.

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