Flashing 'Do Not Disconnect' screen stays on indefinitely

Flashing 'Do Not Disconnect' screen stays on indefinitely when connected to computer. What should I do?

If you have your iPod set to transfer your music manually, then that “do not disconnect” message will continue to be displayed on your iPod until you manually eject it.
You can do this by clicking on the little eject icon next to the iPod listing in the source window of iTunes, or right click on it and select “eject”. There is also an iPod 'eject' icon in the lower right hand corner of iTunes. Another way would be to use the “safely remove hardware” icon in the system tray next to the clock (looks like a grey rectangle with a green arrow above it). Click on this then select your iPod. Or through Windows, select start/my computer, right click on the iPod, select eject.
If you have your iPod set to automatically sync with iTunes version 7 or later, connect the iPod and when you see the summary screen, uncheck the box marked "enable disk use".
If you are using an earlier version of iTunes, right click on the iPod in the source list, select options and uncheck the same box.
In future your iPod should automatically disconnect after it’s finished transferring music.

Similar Messages

Frozen "Do Not Disconnect" Screen

Hey guys I need some URGENT help:
I recently "ejected" my ipod from my pc but what happened is that it took ages for "My Ipod" to disappear from my iTunes and it ended up having an error on my PC saying that the drive wasn't ejected successfully and that files were not saved. This however, isn't the main problem.
When I unplugged my ipod from the USB wire, the "Do Not Disconnect" Screen stays there. I can't reset my ipod or anything. None of the buttons work. I try replugging it into my PC again and ... nothing.
Can anyone help me out here? Would I need to bring it to a Service Provider?

Did you try restoring it? As it restores it it makes the ipod go threw a diagnostics test and restores it to the factory settings. THis is what you have to do. 1. plug in your ipod. 2. go to the ipod updater. ( it should be in the start menu)3. it should reconize it and then you press restore.

My nano stays on the "Do Not Disconnect" screen...

Hello,
Recently my 1GB nano has been having problems plugging into my computer. When I plug it in, the "Do Not Disconnect" screen comes up but just freezes there. The computer nor iTunes realizes it's there either. I have to unplug it while the screen is still there and reset it. I know the iPod WORKS, since I play it on the docking station I got for Christmas.
This started happening a while after I got iTunes 7. I figured updating it was the problem, so I went back to 6, but apparently that didn't work either. I'm not sure it's the computer, since my friend's 30GB iPod showed up in Explorer (although apparently it needed iTunes 7 to work, so I'm not 100% positive on it yet).
I've just redownloaded iTunes 7 again, but the problem persists... It's making me really angry because I can't put any new music onto it. If anyone can help I'd be SOOOO grateful. ^_^
- Kuro-sama
Windows XP
Windows XP

Ok, my friend brought over his 30GB again, and he updated it with some stuff I have on my computer. That means it has to be something with my nano, right? It's really confusing me and I want it fixed...
Someone please help. ;_;
Windows XP

IPod flashing "Do Not Disconnect"

My 30GB ipod has been flashing "Do Not Disconnect", with a red crossed-out circle. I placed it in my dock at lunch today to recharge it, and I just retunred home to see it flashing. Itunes says the sync is complete and all software is up to date. I recharged my brother's ipod last night, and everything was normal. Can anyone please help me?
Thanks!
Michael

Hi Michael,
The "Do Not Disconnect" screen will continue to stay displayed on your iPod, simply because you have Disk Use enabled (when automatically syncing iPod with iTunes).
If you are automatically syncing songs to your iPod, then disable disk use.
For more info, see this:
Enabling Disk Use for iPod
For details on safely disconnecting an iPod, see this:
Safely Disconnect iPod
-Kylene

Ipod flashes "do not disconnect", not recognized in itunes source - Help!

My ipod (2nd generation) continues flashes do not disconnect when connected. Recently upgraded to itunes 8. Have tried 5Rs including restarting service, renaming drive, reinstalling itunes, etc.
Also ran diagnostic, all test pass except sync test. Please help, any thoughts?

hi, thanks for responding so quickly. here's what happened:
1. i connected the ipod to my laptop and the DND (do no disconnect) message flashed on the ipod screen.
2. as u suggested, i clicked on itunes and tried to change its setting to automatic..it was on automatic already.
*laptop showed update was completed but DND message still flashes on ipod. I decided to check if everything else was working.
3. downloaded a song and when it was done i checked my itune page and library...song wasn't there.
4. i clicked file, add file to the library, browsed and found the song in documents/music/itunes.
5. clicked open then updated the ipod.
*update completed, DND shows on ipod, clicked eject, took out the cable.
6. menu showed on screen, all other songs were there expect for the last one i tried to transfer.
i don't know what to do now...?? could it be broke?
ipod Windows XP

Do Not Disconnect Screen is Stuck

I recently reset my ipod, and now when i connect the ipod to the computer via the USB hookup the do not disconnect screen comes up and freezes the ipod, it is not blinking like it normally would when updating songs or anything. Also, if I unplug it , it still stays on the Do Not Disconnect screen. Itunes will not recognize the ipod. Anyone have any ideas how to fix this

morning!
ok mine has done similar after a restore;
restore etc etc etc, connect to the 'puter, locked on do not diss, but not in itunes!
i went to my cmputer after closing itunes, found it sitting there ejected it, opened i tunes, preferences advanced and found it was in disc mode! disabled disc mode and all ok!

Flashing do not disconnect symbol

i plugged my ipod into the usb (regular, not 2.0) and it just keeps flashing "do not disconnect" with the red symbol. it appears the ipod got charged. nothing happens when i hit menu, or any other button. when i go to the button on bottom of screen it just says "apple ipod usb device cannot be stopped right now. try stopping it later" ok hopefully someone can helpme (please?)

Hi coffeandtimbits,
Let's try resetting your iPod:
First, toggle your iPod's "Hold" switch back and forth a couple of times. (leave it on the white side of the switch, which is the Off position)
Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.
After your iPod displays the Apple logo as it resets, it should display the normal main menu for a couple seconds, then flash back to "Do Not Disconnect".
Open up iTunes, and see if it syncs from there. If it does, then, when the sync is complete, click on the little arrow next to your iPod's name in the Source List (the left display panel) of iTunes.
Hopefully, at this point, your iPod will safely eject, and show the Main Menu screen. It is does this, then it should be fine to unplug it from your computer.
If your iPod isn't recognized in iTunes, or you can't successfully eject it from there, then this is probably the best thing you can do to safely disconnect your iPod (withOUT unplugging it when it says not to):
Close all applications that are running on this user account, and other user accounts on your computer, as well.
Then, turn off your computer (with your iPod still connected).
After the computer has fully shut down itself (the HD quits spinning, etc), unplug your iPod from your computer.
-Kylene

Continously flashing "Do Not Disconnect"

Many times that I try to connect my iPod, the computer will not recognize that it is connected but the "Do Not Disconnect" screen will keep flashing and never stops, I looked for help on this topic, and it told me to unplug it, and reboot it, I did what it said, and my iPod was fine. Again, I tried to transfer my new music onto my iPod and it did the same thing, is there any way that I can stop my iPod from flashing "Do Not Disconnect" continually and just transfer my music?

Welcome to Apple Discussions!
Along with that, is everything updated?
http://www.apple.com/ipod/download
http://www.apple.com/itunes/download
You may also want to try resetting while the iPod is plugged in...
http://docs.info.apple.com/article.html?artnum=61705
Finally, this article offers some more ideas...
http://docs.info.apple.com/article.html?artnum=61711
btabz

Flashing do not disconnect

my ipod was critically dead for about a month.
one day i decided to hold the menu and select button and then plug it in to my computer.
Suddenly, a "Do not Disconnect" screen came on that flashed with a black cross out thing.
and it looks like it is charging now, but i dont know how to get the screen to go off and my ipod to get on.
it is a 160gb ipod classic.

Try resetting the iPod again.
B-rock

IPod is not responding n hang at the "Do Not Disconnect" screen

i've tried to connect my ipod to my macbook this morning n it got hang on the "Do Not Disconnect" display. there is also no sign of connecting to my iTunes when i plugged in to my macbook with my ipod..it just stays still on that "Do Not Disconnect" screen..is there any way or solution to this matter?

I have the same problem, Got the iPod today, and it wont import my files but a few of them, it just hangs on "Do Not Disconnect" screen, sometimes crashing the computer while trying to eject it.
Does anyone know whats going on or if the iPod is broken?
I'm running on version 10.4.9 and the iPod has been updated as well.
Thanks in advance for any help.

Ipod is frozen on do not disconnect screen....

i seriously don't know what to do with m ipod anymore. it's a 5 gen ipod video that i've had for less than a year. today i tried to sync it to my computer which is a sony vaio with windows xp and it got stuck on the do not disconnect screen. i plugged the ipod in and waited for itunes to open, which it didn't(i waited a long long time). so i then shut down my pc thinking the do not disconnect screen would go away after the pc was shut down...but it didn't. i tried rebooting my ipod MANY times and that didn't work. I tried plugging it in different usb ports on my pc and it doesn't show up in itunes. it shows up in my computer as a 'removeable disk' not an ipod as well. i don't know what to do...all i wanna do is format it back to factory settings so i can use it on my new pc(a brand new imac..<3) does anyone have any ideas? thanks.<br>
Imac Mac OS X (10.4.9)

Even when its not connected..I went through the same thing my Ipod freezes alot(5thgen) nor will it show vidoe or pics not even podcast. What I did was got a programm call TUNE TRANSFER FOR ipod. With this you can backup anything on your ipod so you can then restore it. During a freeze your computer doesnt recognize the ipod at all.No connection. You need to reset your Ipod but not traditionall. 1- toggle hold switch 10 times each direction.(left/right)immediatly after your last toggle(be sure the toggle isnt on hold)
2-hold menu and select buttons for 15 seconds toggle periodically. I hopes that helped if not messege me back. make sure you have the latest Itunes.
GOOD LUCK

5th Gen iPod freezes on "Do Not Disconnect" screen when connected to Mac

My iPod freezes on the "Do Not Disconnect" screen (partially backlit) when I plug it into my computer. I have a G4 eMac with standard USB connections. The ipod firmware is up to date.
This freeze doesn't occur ALL the time....just occasionally. The iPod does not appear on my desktop or in iTunes when this happens. I have to wait until the iPod discharges its battery completely before I can use it again (this sometimes takes a couple of days!).
Does anyone have any ideas? Or is anyone else experiencing this?
Thanks....
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

Do not disconnect screen is frozen on my ipod

I have a video IPod 30G. I got a new computer and I downloaded the new itunes 7.0. It recognized my ipod but it would not let me add my current 1800 songs to the library. I ejected my ipod on itunes several times and nothing happened. I went ahead and disconnected my ipod from the usb connector like I've done before and now it froze and the wording "do not disconnect" is frozen on the bottom of my screen. I tried to reset it, but it's still frozen. I tried to connect it back again and now it's not recognizing my ipod in itunes or my computer. When I do connect it, it does not regcognize my device? I ran a diagnostic through itunes and it shows that there is a connection problem w/ my ipod. What can I do? I've tried to turn it off and on and nothing is working. Please help!!

I drained the battery, and the "do not disconnect" screen finally came off.... I must have reset my ipod, I lost all my 1800+ songs,. But I have a new problem, when I connect it to the usb port, itunes opens up but has an error message saying to go to the summary preference and select restore to factory setting??? I don't show that anywhere in my IPOD, where is the "summary" icon? My computer can recognize it as a drive but itunes can't...what do I do now..?

Hung up do not disconnect screen

My ipod is not removing the do not disconnect screen when I hook it up to my pc to sync and is not updating. has anyone had this problem? please help.

It is nearly impossible to help unless you provide more information... Does your iPod work fine except for the sync connect to the PC? Has the sync ever worked? Does your iPod appear in the iTunes source list? Did you make any changes to the iPod options in iTunes?
If set the stage by telling the whole story, then we can try to help you.

How long does it take the 'Do Not Disconnect' screen to disappear?

How long does it take the 'Do Not Disconnect' screen to disappear?
I Just got my ipod nano a week ago. I put maybe 10 songs on there and then today, since I had some time, decided to start creating my library. By the time I decided to stop and plug in my nano so it can update, i had like 219 songs that had to be transferred. I watched each song on iTunes go to the ipod like usual and then my list that comes up when you select "__ ipod" is all grayed out like it's still updating. On the top of the iTunes screen, it says ipod update is complete though, and of course, my ipod has been saying do not disconnect for the past hour and a half with the battery fully charged. Does it really take that long for it to finish synching my songs? I mean I know I had a lot of songs to put on there put geez!

Hi CocoaVixen718
Welcome to Apple Discussions
Try ejecting your iPod from iTunes. You might want to look at Knowledge Base Document #61685 about The "Do Not Disconnect" Message and Knowledge Base Document #93492 explains How to Safely Disconnect the iPod.
Jon

Flashing 'Do Not Disconnect' screen stays on indefinitely

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